Steelcase 465 Think User Manual

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Index

Topic Page

Removal of the Seat Cushion  2 Installation of the Seat Cushion  3 Removal of the Back Cushion  4 Installation of the Back Cushion  5 Removal & Installation of the 3D Knit Back Cushion  6 Installation of the Headrest  7 Removal of the Headrest  8 Removal & Installation of the Lumbar  9 Removal & Installation of the Back Frame  10 Removal & Installation of the Seat Frame  11 Removal & Installation of the Arms  12 Prior to October 3, 2005 Replacement of the Arm Cap  16 Removal & Installation of the Mechanism  17 Removal & Installation of the Base  18 Removal & Installation of the Pneumatic Cylinder  19

465 Think® for Customer Service

#2 and #3

Phillips

Torx

T15, T20 and T30 (An Allen wrench can be subsituted if a torx drive is not available)

If you have a problem, question, or request, call your local dealer, or Steelcase Line 1 at

888.STEELCASE (888.783.3522) for immediate action by people who want to help you.

(Outside the U.S.A., Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands, call: 1.616.247.2500) Or visit our website: www.steelcase.com

2006 Steelcase Inc. Grand Rapids, MI 49501 U.S.A.

Printed in U.S.A.

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Removal of the Seat Cushion

Side view of

cushion installed

START REMOVAL AT BACK/REAR CORNER OF THE SEAT. CAREFULLY USE A FLAT-BLADED SCREWDRIVER TO PUSH THE J-CHANNEL OUT.

J-CHANNEL RETAINER CLIP

SEAT CUSHION

FLAT-BLADED SCREWDRIVER

SEAT CUSHION

FLAT-BLADED

SCREWDRIVER

SEAT CUSHION

J-CHANNEL

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Side view of

cushion installed

Installing the Seat Cushion

SEAT CUSHION

PLASTIC

RIB

SEAT CUSHION

J-CHANNEL

J-CHANNEL RETAINER CLIP

SNAP!

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Removal of the Back Cushion

J-CHANNEL

BACK CUSHION

FLAT-BLADED SCREWDRIVER

Side view of

cushion installed

START REMOVAL AT THE BOTTOM CORNER OF THE BACK. CAREFULLY USE A FLAT-BLADED SCREWDRIVER TO PUSH THE J-CHANNEL OUT.

FLAT-BLADED

SCREWDRIVER

J-CHANNEL

FLAT-BLADED SCREWDRIVER

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BACK CUSHION

Installing the Back Cushion

BACK CUSHION

Side view of

cushion installed

SNAP!

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Installation & Removal

of the 3D Knit Back Cushion

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BACK CUSHION

BACK

CUSHION

BACK CUSHION

SNAP!

Side view of

cushion installed

3-D KNIT BACK CUSHION

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Installation of the Headrest

1. Slide the headrest support

bracket under fabric into position.  NOTE: May be easier to remove back cushion first.

2. Install two (2) outside screws

into headrest support bracket.

3. Mount headrest support with

two (2) inside screws.

4. Slide headrest arm assembly

into headrest support.

HEADREST ARM

ASSEMBLY

HEADREST SUPPORT

HEADREST SUPPORT BRACKET

NOTE: If a shipping plug is located in the

headrest support, lift the plug out before installing the headrest arm assembly.

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Removal of the Headrest

1. Place a flat-bladed screwdriver under

the headrest arm assembly and pry the headrest support outward (1a) to allow the headrest arm to slide out (1b).

2. Remove four (4) screws on the back

frame with a torx T20 screwdriver and remove the headrest support bracket and the headrest support.

Side View

HEADREST SUPPORT

HEADREST ARM ASSEMBLY

HEADREST SUPPORT BRACKET

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SLOTS

Removal & Installation

of the Lumbar

LUMBAR

Installation

Removal

SLOTS

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1. Slide the cushion over (1a).

Insert a flat bladed screwdriver into the lumbar to release the clip (1b). While the screwdriver is still installed into the lumbar, pull the lumber clip away from the chair body (1c).

Repeat for the opposite side.

2. Slide the lumbar between the

back cushion and the wires (2a). With your thumb, snap the lumber clip into the slot in the chair body (2b).

Repeat for the opposite side.

TIP: Removed easiest in the lowest position.

TIP: Installed easiest in the lowest position.

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Removal & Installation of the Back Frame

1. Lift seat slide lever (1a) and slide seat

forward all the way(1b).

2. Lay back frame onto seat cushion (2a)

and align backstops (2b). Holding onto the bottom of the back frame, rotate back frame (2c) and slide onto backstops (2d).

3. Install pivot screws, with a torx T30

screwdriver (or Allen wrench), on both sides of the back frame.  Reverse to remove.

BACK STOP

BACK FRAME

BACK

FRAME

GROOVE IN BACK FRAME

BACK FRAME

SEAT SLIDE LEVER

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Installation & Removal of the Seat Frame

NOTE: This operation can be done with or

without the upholstery installed. 

Installation:

1. Install black slides onto mechanism (1a).

Lift up on seat slide lever, slide seat frame onto side rails (1b) and lower seat slide lever (1c). For chairs manufactured after October 2008, the clips have snapped into position and the installation is complete.   For chairs manufactured before October 2008:

2. Insert screw and seat slide stop block

(colored in apperance) on seat frame (2a) (note position of stop block) with a torx T20 screwdriver (or Allen wrench) (2b). Repeat for opposite side. 

Removal:

Reverse to remove for chairs manufactured before October 2008. 

For chairs manufactured after October 2008:

3. Lift the seat bail.



4. Lift up on the release clip and slide the

side forward as far as it will go (4a). Repeat on the other side and remove the seat (4b).

MANUFACTURED

AFTER OCTOBER 2008

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Wide Position

Narrow Position

Arm Attachment Screws

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Removal & Installation of the Arms Prior to October 3, 2005

Removal:

1. See page 11 for removal of the seat slide stop

blocks.

2. Lift the seat slide lever (2a) and slide the seat

frame forward (as shown on page 8) until you can see the arm attachment screws (2b). Remove arm attachment screws with a torx T30 or #3 phillips screwdriver (or Allen wrench) (2c).

3. Slide the arms out. Note which hole the arm

screw was in. (Arms are shipped in the wide position).

Installation:

 Slide the new arm in and align the correct position hole. Tighten until fully seated using a torx T30 screwdriver (or Allen wrench). Repeat for the opposite side. Slide the seat frame back and re-install both seat slide stop blocks and the T20 torx screws as shown on page 8. Make sure not to strip the screws (hand tighten).

A. When arms are not in use, a plug may be

inserted as a decorative effect (lightly tap).

DECORATIVE PLUG

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SCRAP

STEEL

ACETAL

STEEL

ACETAL

SCRAP

Bin for Components Removed

Steel ScrapAcetal

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ACETAL

ABS

ACETAL

NYLON

ACETAL

STEEL

Bin for Components Removed

Steel ABSNylonAcetal

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Bin for Components Removed

Steel ZINC SCRAPNylonAcetal

STEEL

ACETAL

ZINC

STEEL

NYLON

STEEL

SCRAP

STEEL

NYLON

STEEL

NYLON

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ACETAL

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Replacement of the Arm Cap 

1. Install six (6) screws, with a torx T20

screwdriver (or Allen wrench), to secure the arm cap.  Reverse to remove.

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2 3

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Removal & Installation of the Mechanism

1. See page 11 for removal of seat, page 10 for removal

of back frame and page 12 for removal of arms.

2. Snap cable attachment clip out of the swing cam

bracket by pushing outward on cable attachment clip.

3. Remove cable from attachment post.

4. Pry other end of cable up from attachment bracket

with a flat bladed screwdriver (4a) and remove cable from pneumatic cylinder adjustment bracket (4b).

5. Remove black slides from mechanism.

6. See page 19 for removal of cylinder from chair

control mechanism.

Reverse to install.

SWING CAM

BRACKET

CABLE

ATTACHMENT CLIP

ATTACHMENT POST

CABLE

PNEUMATIC CYLINDER ADJUSTMENT BRACKET

ATTACHMENT

BRACKET

PNEUMATIC

CYLINDER

ADJUSTMENT

BRACKET

Top View of Cylinder

On installation, align cylinder with center of chair control as shown before seating on cylinder.

CABLE

ATTACHMENT

BRACKET

CABLE

Page 18

BASE

CASTER

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Removal of the Base

1. Use hands to pull all five (5) casters

from the base.

2. Use a hammer to remove the base

from the cylinder by pushing with hand downward on base and hitting the bottom of the cylinder with a hammer.

Installation of the base

Snap casters onto base by hand then place cylinder into base and sit in chair to seat cylinder on base.

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Removal & Installation

of the Cylinder



If the chair control is operational but the

pneumatic cylinder isn't then use this method:



1. Place pipe wrench as close to chair control

as possible and twist cylinder back and forth

(1a) while lifting on the cylinder (1b).

Reminder: The pipe wrench will render the

cylinder inoperable.

If pneumatic cylinder does not separate from

the chair control, apply WD-40 where cylinder

is embedded into the chair control. Wait

approx. 20 minutes and repeat.

2a 2b

On installation, align cylinder with center of chair control as shown before seating on cylinder.

PNEUMATIC

CYLINDER

ADJUSTMENT

BRACKET

Top View of Cylinder

CABLE

ATTACHMENT

BRACKET

CABLE

If the pneumatic cylinder is operational but the chair control isn't then use this method:



2. Install the pneumatic cylinder

removal tool (part number

879100100) on the top part of the lift, as close as possible to the control (2a & 2b). Apply lifting force to the cylinder, with one hand. With the hammer in the other hand, give the removal tool several solid hits, on the flat part (2c). 

Reminder: The removal tool will render the chair contol inoperable.