State Water Heaters 186589-001, Select GS6 Series Instruction Manual

Instruction Manual

RESIDENTIAL GAS WATER HEATERS

DIRECT VENT GAS MODELS

NOT FOR USE IN MANUFACTURED (MOBILE) HOMES

A Brand of State Industries, Inc

Ashland City, TN 37015

www.statewaterheaters.com

GAMA certifi cation applies to
all residential gas water heat­ers with capacities of 20 to
100 gallons with input rating
of 75,000 BTU/Hr. or less.

ALL TECHNICAL AND WARRANTY QUESTIONS: SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER
HEATER WAS PURCHASED. IF YOU ARE UNSUCCESSFUL, PLEASE WRITE TO THE COMPANY LISTED ON THE RATING
PLATE ON THE WATER HEATER.

KEEP THIS MANUAL IN THE POCKET ON HEATER FOR FUTURE REFERENCE

WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.

PRINTED IN CANADA 0408 PART NO. 186589-001 REV. A

• For Your Safety •

AN ODORANT IS ADDED TO THE GAS USED

BY THIS WATER HEATER.

SAFE INSTALLATION, USE AND SERVICE

Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.

Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn
you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It
is very important that the meaning of each safety message is understood by you and others who install, use or service this
water heater.

All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message
and how to avoid the risk of injury.

The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a
list of substances known to the State of California to cause cancer, birth defects, or other reproductive harm,
and requires businesses to warn of potential exposure to such substances.

WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or
other reproductive harm. This appliance can cause low-level exposure to some of the substances included in
the Act.

IMPORTANT DEFINITIONS

• Qualifi ed Installer: A qualifi ed installer must have ability equivalent to a licensed tradesman in the fi elds of plumbing,
air supply, venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas
Code as it relates to the installation of gas fi red water heaters. The qualifi ed installer must also be familiar with the
design features and use of fl ammable vapor ignition resistant water heaters, and have a thorough understanding of this
instruction manual.

• Service Agency: A service agency also must have ability equivalent to a licensed tradesman in the fi elds of plumbing,
air supply, venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas Code
as it relates to the installation of gas fi red water heaters. The service agency must also have a thorough understanding
of this instruction manual, and be able to perform repairs strictly in accordance with the service guidelines provided by
the manufacturer.

• Gas Supplier: The Natural Gas or Propane Utility or service who supplies gas for utilization by the gas burning

appliances within this application. The gas supplier typically has responsibility for the inspection and code approval of
gas piping up to and including the Natural Gas meter or Propane storage tank of a building. Many gas suppliers also
offer service and inspection of appliances within the building.

2

GENERAL SAFETY

3

TABLE OF CONTENTS

SAFE INSTALLATION, USE AND SERVICE . . . . . . . . . . . . . 2

GENERAL SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparing for the installation . . . . . . . . . . . . . . . . . . . . . . . 4

INSTALLATION REQUIREMENTS FOR THE

COMMONWEALTH OF MASSACHUSETTS . . . . . . . . . . . . . 5

TYPICAL INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Get to know your water heater . . . . . . . . . . . . . . . . . . . . . 6

Replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Mixing valve useage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

LOCATING THE NEW WATER HEATER . . . . . . . . . . . . . . . . 8

Facts to consider about location . . . . . . . . . . . . . . . . . . . . 8

Insulation blankets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Ventilation for appliances located in confi ned spaces . . . . 9

Vent termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

INSTALLING THE NEW WATER HEATER . . . . . . . . . . . . 10-18

Required ability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Inspect shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Water piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

T & P valve and pipe insulation (if supplied) . . . . . . . . . . .11

Temperature-pressure relief valve . . . . . . . . . . . . . . . . . . .11

Water (potable) heating and space heating . . . . . . . . . . . 12

Closed water system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Gas piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Sediment traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Filling the water heater . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

High altitude installations . . . . . . . . . . . . . . . . . . . . . . . . . 14

Combustion air and ventilation . . . . . . . . . . . . . . . . . . . . 15

Vent terminal clearances . . . . . . . . . . . . . . . . . . . . . . . . . 15

Vent connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Locating clearance hole for vent . . . . . . . . . . . . . . . . . . . 16

High rise vent arrangement . . . . . . . . . . . . . . . . . . . . . . . 16

Standard vent arrangement . . . . . . . . . . . . . . . . . . . . . . . 17

Securing vent termination assembly to the exterior wall . 17

Uncompressing the corrugated tubing . . . . . . . . . . . . . . . 17

Vent restricter plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Offset vent arrangement Condition 1 . . . . . . . . . . . . . . . . 18

Offset vent arrangement Condition 2 . . . . . . . . . . . . . . . . 18

LIGHTING & OPERATING LABEL . . . . . . . . . . . . . . . . . . . . 19

TEMPERATURE REGULATION . . . . . . . . . . . . . . . . . . . . . . 20

Temperature regulation . . . . . . . . . . . . . . . . . . . . . . . . . . 20

FOR YOUR INFORMATION . . . . . . . . . . . . . . . . . . . . . . .21-22

External damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Start up conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Condensate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Smoke/odor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Thermal expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Strange sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Operational Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Smelly water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

“Air” in hot water systems . . . . . . . . . . . . . . . . . . . . . . . . 22

High water temperature shut off system . . . . . . . . . . . . . 22

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23-25

Venting system inspection . . . . . . . . . . . . . . . . . . . . . . . . 23

Pilot and main burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Temperature & pressure relief valve . . . . . . . . . . . . . . . . 24

Draining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Cathodic protection - anode . . . . . . . . . . . . . . . . . . . . . . . 24

Anode rod maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Drain valve washer replacement . . . . . . . . . . . . . . . . . . . 25

LEAKAGE CHECKPOINTS . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TROUBLESHOOTING GUIDELINES . . . . . . . . . . . . . . . . 27-28

NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-31

Thank You for purchasing this water heater. Properly installed
and maintained, it should give you years of trouble free service.

Abbreviations Found In This Instruction Manual:

• CSA - Canadian Standards Association

• ANSI - American National Standards Institute

• NFPA - National Fire Protection Association

• ASME - American Society of Mechanical Engineers

• GAMA - Gas Appliance Manufacturer’s Association

• UL - Underwriters Laboratories Inc.

This gas-fi red water heater is design certifi ed by Underwriters
Laboratories Inc. under American National Standard/CSA Stan­dard for Gas Water Heaters ANSI Z21.10.1 • CSA 4.1 (current
edition).

PREPARING FOR THE INSTALLATION

1. Read the “General Safety” section, page 3 of this manual

fi rst and then the entire manual carefully. If you don’t follow

the safety rules, the water heater will not operate properly. It

could cause DEATH, SERIOUS BODILY INJURY AND/OR

PROPERTY DAMAGE. This manual contains instructions for

the installation, operation, and maintenance of the gas-fi red

water heater. It also contains warnings throughout the man-

ual that you must read and be aware of. All warnings and all

instructions are essential to the proper operation of the water

heater and your safety. Since we cannot put everything on

the fi rst few pages, READ THE ENTIRE MANUAL BEFORE

INTRODUCTION

ATTEMPTING TO INSTALL OR OPERATE THE WATER
HEATER.

2. The installation must conform with these instructions and
the local code authority having jurisdiction. In the absence of
local codes, installations shall comply with the National Fuel
Gas Code ANSI Z223.1/NFPA. This publication is available
from the Canadian Standards Association, 8501 East Pleas­ant Valley Road, Cleveland, OH 44131.

3. If after reading this manual you have any questions or do not
understand any portion of the instructions, call the local gas
utility or the manufacturer whose name appears on the rating
plate.

4. Carefully plan the place where you are going to put the water
heater. Correct combustion, vent action, and vent pipe instal­lation are very important in preventing death from possible
carbon monoxide poisoning and fi res, see Figures 1 and 2.
Examine the location to ensure the water heater complies
with the “Locating the New Water Heater” section in this
manual.

5. For California installation this water heater must be braced,
anchored, or strapped to avoid falling or moving during an
earthquake. See instructions for correct installation proce­dures. Instructions may be obtained from California Offi ce of
the State Architect, 400 P Street, Sacramento, CA 95814.

6. Massachusetts Code requires this water heater to be in­stalled in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5.00. For more informa­tion see next page.

4

INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS

For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed
in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above fi nished grade in the area of
the venting, including but not limited to decks and porches, the following requirements shall be satisfi ed:

INSTALLATION OF CARBON MONOXIDE DETECTORS At the time of installation of the side wall horizontal vented gas fu­eled equipment, the installing plumber or gasfi tter shall observe that a hard wired carbon monoxide detector with an alarm and
battery back-up is installed on the fl oor level where the gas equipment is to be installed. In addition, the installing plumber or
gasfi tter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each ad-
ditional level of the dwelling, building or structure served by the sidewall horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services of qualifi ed licensed professionals for the installation of hard wired
carbon monoxide detectors.

In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent fl oor level.
In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above requirements provided that during said thirty (30) day period, a battery
operated carbon monoxide detector with an alarm shall be installed.

APPROVED CARBON MONOXIDE DETECTORS Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and CSA certifi ed.

SIGNAGE A metal or plastic identifi cation plate shall be permanently mounted to the exterior of the building at a minimum height
of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appli­ance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.

KEEP CLEAR OF ALL OBSTRUCTIONS.”

INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the

installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with
the provisions of 248 CMR 5.08(2)(a) 1 through 4.

EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and

2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwell­ing, building, or structure used in whole or in part for residential purposes.

MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall
include:

1. Detailed instructions for the installation of the venting system design or the venting system components; and

2. A complete parts list for the venting system design or venting system.

MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the fl ue gases, but
identifi es “special venting systems,” the following requirements shall be satisfi ed by the manufacturer:

1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation
instructions; and

2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.

A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all vent­ing instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.

5

TYPICAL INSTALLATION

GET TO KNOW YOUR WATER HEATER REPLACEMENT PARTS

Replacement parts may be ordered through authorized servicers
or distributors. When ordering parts, provide complete model
and serial numbers (see rating plate), quantity and name of part
desired (as listed in Figure 1). Standard hardware items may be
purchased locally.

COLD WATER

INLET PIPE

UNION

INLET DIP
TUBE

TEMPERATURE
AND PRESSURE
RELIEF VALVE

VACUUM RELIEF

VALV E

INSTALL PER

LOCAL CODES.

HOT WATER

OUTLET PIPE

ANODE

TRIM PLATE

(OUTSIDE)

TRIM PLATE

(INSIDE)

INLET VALVE

THERMAL

EXPANSION TANK

INSTALL THERMAL EXPANSION
TANK IF WATER HEATER IS
INSTALLED IN A CLOSED
SYSTEM.

GAS PILOT & MAIN BURNER

PILOT

FLUE BAFFLE

GAS SUPPLY

LINE

MAIN MANUAL

GAS SHUTOFF

VALV E

GROUND-JOINT

UNION

DIRT LEG

DISCHARGE PIPE
(DO NOT CAP OR
PLUG)

GAS CONTROL
KNOB

WATER
TEMPERATURE
ADJUSTING DIAL

DRAIN VALVE

DRAINPAN

6” MAXIMUM
AIR GAP

THERMOCOUPLE

THERMOSTAT

GAS CONTROL

PIEZO ELECTRODE

OUTER DOOR

ALL PIPING MATERIALS TO BE
SUPPLIED BY CUSTOMER.

FLOOR DRAIN

FIGURE 1

6

MIXING VALVE USAGE

NON-SCALD

TEMPERING VALVE

NON-TEMPERED WATER SUPPLY

SUGGESTED PIPING

ARRANGEMENT FOR

TOP CONNECTIONS

TEMPERED POTABLE WATER

SHUT-OFF VALVE

COLD WATER INLET

NON-TEMPERED WATER RETURN

TEMPERATURE-PRESSURE
RELIEF VALVE

GAS SUPPLY

DISCHARGE PIPE
(DO NOT CAP
OR PLUG)

CERTAIN MODELS ARE EQUIPPED WITH
SIDE PLUMBING CONNECTIONS FOR
SPACE HEATING. THE HOT AND COLD
FITTING ASSEMBLIES (PART # 9001262)
CAN BE ORDERED THROUGH THE
MANUFACTURER.

DRAIN VALVE

DRAIN PAN

6” MAXIMUM

AIR GAP

TO SUITABLE DRAIN

FIGURE 2

This appliance has been design certifi ed as complying with
American National Standard/CSA Standard for water heaters
and is considered suitable for:

Water (Potable) Heating and Space Heating: All models are
considered suitable for water (potable) heating and space heat­ing.

HOTTER WATER CAN SCALD:

Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes wash­ing, dish washing, and other sanitizing needs can scald and
permanently injure you upon contact. Some people are more
likely to be permanently injured by hot water than others. These
include the elderly, children, the infi rm, or physically/mentally
handicapped. If anyone using hot water in your home fi ts into
one of these groups or if there is a local code or state law requir­ing a certain temperature water at the hot water tap, then you
must take special precautions. In addition to using the lowest
possible temperature setting that satisfi es your hot water needs,
a means such as a *Mixing Valve, should be used at the hot
water taps used by these people or at the water heater. Mix­ing valves are available at plumbing supply or hardware stores.
Consult a Qualifi ed Installer or Service Agency. Follow mixing
valve manufacturer’s instructions for installation of the valves.
Before changing the factory setting on the thermostat, read the
“Temperature Regulation” section in this manual.

7

LOCATING THE NEW WATER HEATER

FACTS TO CONSIDER ABOUT THE LOCATION

Carefully choose an indoor location for the new water heater,
because the placement is a very important consideration for the
safety of the occupants in the building and for the most eco­nomical use of the appliance. This water heater is not for use in
manufactured (mobile) homes or outdoor installation.

Whether replacing an old water heater or putting the water heater
in a new location, the following critical points must be observed:

1. Select a location indoors as close as practical to the vent
terminal or location to which the water heater vent piping is
going to be connected, and as centralized with the water pip­ing system as possible.

2. Selected location must provide adequate clearances for ser­vicing and proper operation of the water heater.

• Sensors mounted in the drain pan that turn off the water sup­ply to the entire home when water is detected in the drain
pan.

• Water supply shut-off devices that activate based on the wa­ter pressure differential between the cold water and hot water
pipes connected to the water heater.

• Devices that will turn off the gas supply to a gas water heater
while at the same time shutting off its water supply.

Also, the water heater must be located and/or protected so it is
not subject to physical damage by a moving vehicle.

Installation of the water heater must be accomplished in such a
manner that if the tank or any connections should leak, the fl ow
will not cause damage to the structure. For this reason, it is not
advisable to install the water heater in an attic or upper fl oor.
When such locations cannot be avoided, a suitable drain pan
should be installed under the water heater. Drain pans are avail­able at your local hardware store. Such a drain pan must have
a minimum length and width of at least 2 in. (51mm) greater that
the water heater dimensions and must be piped to an adequate
drain. The pan must not restrict combustion air fl ow.

Water heater life depends upon water quality, water pressure
and the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage may
result in property damage, even with the use of a drain pan piped
to a drain. However, unanticipated damage can be reduced or
prevented by a leak detector or water shut-off device used in
conjunction with a piped drain pan. These devices are available
from some plumbing supply wholesalers and retailers, and de­tect and react to leakage in various ways:

• Sensors mounted in the drain pan that trigger an alarm or
turn off the incoming water to the water heater when leakage
is detected.

This water heater must not be installed directly on carpeting.
Carpeting must be protected by metal or wood panel beneath
the appliance extending beyond the full width and depth of the
appliance by at least 3 in. (76mm) in any direction, or if the ap­pliance is installed in an alcove or closet, the entire fl oor must be
covered by the panel. Failure to heed this warning may result
in a fi re hazard.

8

INSULATION BLANKETS

Insulation blankets available to the general public for external use
on gas water heaters are not necessary with this product. The
purpose of an insulation blanket is to reduce the standby heat
loss encountered with storage tank water heaters. Your Water
heater meets or exceeds the National Appliance Energy Conser­vation Act standards with respect to insulation and standby loss
requirements, making an insulation blanket unnecessary.

Confi ned Space is a space whose volume is less than 50 cubic
feet per 1,000 Btu per hour (4.8 cm per kW) of the aggregate
input rating of all appliances installed in that space.

VENT TERMINATION

Before installing water heater determine placement of vent ter­mination.

Make certain to observe vent location limitation, see Figures 3,
4 & 12.

Minimum clearances between the water heater
and combustible and noncombustible construction are: 0 in.
(0mm) from sides, 0 in. (0mm) from back, 4 in. (102mm) from
front of jacket to closet door and 20 in. (508mm) from top of
jacket to combustible and noncombustible material. Minimum
vent clearance: 1 in. (25mm)*. Provide 3 ft. (915mm) front clear­ance for servicing and adequate clearance between the jacket
top & ceiling for servicing the fl ue area, see Figure 4.

Should you choose to apply an insulation blanket to this heater,
you should follow these instructions (See Figure 1 for identifi ca-
tion of components mentioned below). Failure to follow these
instructions can restrict the air fl ow required for proper combus-
tion, resulting in fi re, asphyxiation, serious personal injury or
death.

• Do not cover the outer door, thermostat or temperature &
pressure relief valve.

• Do not cover the instruction manual. Keep it on the side of
the water heater or nearby for future reference.

• Do obtain new warning and instruction labels from the manu­facturer for placement on the blanket directly over the exist­ing labels.

* Where the wall is combustible and the wall thickness is over
14 in. (356mm), 1 in. (25mm) clearance to combustible materials
around the vent terminal is needed. The fi rst 14 in. (356mm) is
zero clearance.

Make certain the vent locations comply with the National Fuel
Gas Code ANSI Z223.1/NFPA 54 and/or local codes. There is
some important information shown in Figure 12.
For a second or more direct vent unit, the distance between vent
terminals must be a minimum of 12 in. (305mm).

VENTILATION FOR APPLIANCES LOCATED IN
CONFINED SPACES

FIGURE 3

FIGURE 4

9

INSTALLING THE NEW WATER HEATER

REQUIRED ABILITY

INSTALLATION OR SERVICE OF THIS WATER HEATER
REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED
TRADESMAN IN THE FIELD INVOLVED. PLUMBING, AIR
SUPPLY, VENTING AND GAS SUPPLY ARE REQUIRED.

INSPECT SHIPMENT

There may be hidden damage caused in transit. Check to
be certain all parts of the venting system, as listed below,
are present. CAUTION!!! IF THERE ARE ANY DAMAGED

PARTS, DO NOT INSTALL THIS WATER HEATER. REPORT
ANY SHORTAGE TO YOUR DISTRIBUTOR OR DAMAGE TO
YOUR CARRIER.

GENERAL

The installation must conform to these instructions and the lo­cal code authority having jurisdiction. In the absence of local
codes, the installation must comply with the current editions of
the National Fuel Gas Code ANSI Z223.1/NFPA 54. The code is
available from the Canadian Standards Association, 8501 East
Pleasant Valley Road, Cleveland, OH 44131.

WATER PIPING

This water heater shall not be connected to any heating systems
or component(s) used with a non-potable water heating appli­ance.

All piping components connected to this unit for space heating
applications shall be suitable for use with potable water.

Toxic chemicals, such as those used for boiler treatment shall
not be introduced into this system.

When the system requires water for space heating at tem­peratures higher than required for domestic water purposes, a
tempering valve must be installed. Please refer to Figure 2 for
suggested piping arrangement.

Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among
others, have installed devices such as pressure reducing valves,
check valves, back fl ow preventers, etc. to control these types of
problems. When these devices are not equipped with an internal
by-pass, and no other measures are taken, the devices cause
the water system to be closed. As water is heated, it expands
(thermal expansion) and closed systems do not allow for the
expansion of heated water.

HOTTER WATER CAN SCALD:
Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes wash­ing, dish washing, cleaning and other sanitizing needs can scald
and permanently injure you upon contact. Some people are
more likely to be permanently injured by hot water than others.
These include the elderly, children, the infi rm, or physically/men-
tally handicapped. If anyone using hot water in your home fi ts
into one of these groups or if there is a local code or state law
requiring a certain temperature water at the hot water tap, then
you must take special precautions. In addition to using the low­est possible temperature setting that satisfi es your hot water
needs, a means such as a *mixing valve, should be used at the
hot water taps used by these people or at the water heater, see
Figure 2. Valves for reducing point of use temperature by mixing
cold and hot water are also available:

Consult a Qualifi ed Installer or Service Agency. Follow man-
ufacturer’s instructions for installation of the valves. Before
changing the factory setting on the thermostat, read the “Tem­perature Regulation” section in this manual.

The water within the water heater tank expands as it is heated
and increases the pressure of the water system. If the relieving
point of the water heater’s temperature-pressure relief valve
is reached, the valve will relieve the excess pressure. The

temperature-pressure relief valve is not intended for the
constant relief of thermal expansion. This is an unacceptable

condition and must be corrected.

It is recommended that any devices installed which could create
a closed system have a by-pass and/or the system have an ex­pansion tank to relieve the pressure built by thermal expansion
in the water system. Expansion tanks are available for ordering
through a local plumbing contractor. Contact the local water
supplier and/or a service agency for assistance in controlling
these situations.

NOTE: To protect against untimely corrosion of hot and cold
water fi ttings, it is strongly recommended that di-electric
unions or couplings be installed on this water heater when
connected to copper pipe.

All gas piping must comply with local codes and ordinances or
with the National Fuel Gas Code ANSI Z223.1/NFPA 54 which­ever applies. Copper and brass tubing and fi ttings (except tin
lined copper tubing) shall not be used.

10

HOT WATER

OUTLET

UNION

3/4” SWEAT

FITTING

DRAIN VALVE

FLOOR DRAIN

COLD WATER

INTLET

SHUTOFF
VALV E

UNION

3/4” SWEAT
FITTING

TEMPERATURE
AND PRESSURE
RELIEF VALVE

DISCHARGE PIPE
(DO NOT CAP
OR PLUG)

DRAIN PAN

6” MAXIMUM
AIR GAP

FIGURE 6

Fit pipe insulation over the incoming cold water line and the hot
water line. Make sure that the insulation is against the top cover
of the heater.
Fit T & P valve insulation over valve. Make sure that the insula­tion does not interfere with the lever of the T & P valve.

Secure all insulation using tape.

TEMPERATURE-PRESSURE RELIEF VALVE

FIGURE 5

Figure 5 shows the typical attachment of the water piping to the
water heater. The water heater is equipped with 3/4“ NPT water
connections.

NOTE: If using copper tubing, solder tubing to an adapter before
attaching the adapter to the cold water inlet connection. Do not
solder the cold water supply line directly to the cold water inlet.
It will harm the dip tube and damage the tank.

T & P VALVE AND PIPE INSULATION (IF SUPPLIED)

Remove insulation for T & P valve and pipe connections from
carton.

This heater is provided with a properly certifi ed combination
temperature - pressure relief valve by the manufacturer.

The valve is certifi ed by a nationally recognized testing labora-
tory that maintains periodic inspection of production of listed
equipment of materials as meeting the requirements for Relief
Valves for Hot Water Supply Systems, ANSI Z21.22 • CSA 4.4,
and the code requirements of ASME.

If replaced, the valve must meet the requirements of local codes,
but not less than a combination temperature and pressure relief
valve certifi ed as indicated in the above paragraph.
The valve must be marked with a maximum set pressure not to ex­ceed the marked hydrostatic working pressure of the water heater
(150 psi = 1,035 kPa) and a discharge capacity not less than the
water heater input rate as shown on the model rating plate.

For safe operation of the water heater, the relief valve must not
be removed from its designated opening nor plugged.

The temperature-pressure relief valve must be installed directly
into the fi tting of the water heater designed for the relief valve.
Position the valve downward and provide tubing so that any
discharge will exit only within 6 in. (152mm) above, or at any

11

distance below the structural fl oor. Be certain that no contact is
made with any live electrical part. The discharge opening must
not be blocked or reduced in size under any circumstances.
Excessive length, over 30 ft. (9.14m), or use of more than four
elbows can cause restriction and reduce the discharge capacity
of the valve, see Figures 5 or 10.

No valve or other obstruction is to be placed between the relief
valve and the tank. Do not connect tubing directly to discharge
drain unless a 6 in. (152mm) air gap is provided. To prevent
bodily injury, hazard to life, or property damage, the relief valve
must be allowed to discharge water in quantities should circum­stances demand. If the discharge pipe is not connected to a
drain or other suitable means, the water fl ow may cause property
damage.

4. When the system requires water for space heating at
temperatures higher than required for domestic water
purposes, a tempering valve must be installed, see Figure 7
for suggested piping arrangement.

The Discharge Pipe:

• Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.

• Shall not be plugged or blocked.

• Shall be of material listed for hot water distribution.

• Shall be installed so as to allow complete drainage of both
the temperature-pressure relief valve, and the discharge
pipe.

• Shall terminate at an adequate drain.

• Shall not have any valve between the relief valve and tank.

The temperature-pressure relief valve must be manually oper­ated at least once a year. Caution should be taken to ensure that
(1) no one is in front of or around the outlet of the temperature­pressure relief valve discharge line, and (2) the water manually
discharged will not cause any bodily injury or property damage
because the water may be extremely hot.

FIGURE 7

CLOSED WATER SYSTEM

A closed system will exist if a back-fl ow preventer (check valve),
pressure reducing valve, or other similar device is installed in
the cold water line between the water heater and the street main
(or well). Excessive pressure may develop due to the thermal
expansion of heated water causing premature tank failure or
intermittent relief valve operation. This type of failure is not
covered by the limited warranty. An expansion tank may be
necessary in the cold water supply to alleviate this situation, see
Figure 1. Contact the local plumbing authority.
If the temperature and pressure relief valve on the appliance
discharges periodically, this may be due to thermal expansion
in a closed water supply system. Contact the water supplier or
local plumbing inspector on how to correct this situation. DO
NOT PLUG THE TEMPERATURE AND PRESSURE RELIEF
VALVE.

GAS PIPING

If after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold water
inlet to the water heater, follow the draining instructions, and re­place the temperature-pressure relief valve with a new one.

WATER (POTABLE) HEATING AND SPACE HEATING

1. All piping components connected to this unit for space heating
applications shall be suitable for use with potable water.

2. Toxic chemicals, such as those used for boiler treatment,
shall NEVER be introduced into this system.

3. This unit may NEVER be connected to any existing heating
system or component(s) previously used with a non-potable
water heating appliance.

Make sure the gas supplied is the same type listed on the model
rating plate. The inlet gas pressure must not exceed 14 inch
water column (3.5 kPa) for natural and propane gas (L.P.). The

12

minimum inlet gas pressure shown on the rating plate is that
which will permit fi ring at rated input.

All gas piping must comply with local codes and ordinances or
with the National Fuel Gas Code ANSI Z223.1/NFPA 54 which­ever applies. Copper and brass tubing and fi ttings (except tin
lined copper tubing) shall not be used.

If the gas control valve is subjected to pressures exceeding 1/2
psi (3.5 kPa), the damage to the gas control valve could result in
a fi re or explosion from leaking gas.

If the main gas line Shut-off serving all gas appliances is used,
also turn “off” the gas at each appliance. Leave all gas appli­ances shut “off” until the water heater installation is complete.

A gas line of suffi cient size must be run to the water heater.
Consult the current edition of National Fuel Gas Code ANSI
Z223.1/NFPA 54 and your gas supplier concerning pipe
size.

Use pipe joint compound or tefl on tape marked as being resis-
tant to the action of petroleum [Propane (L.P.)] gases.

The appliance and its gas connection must be leak tested before
placing the appliance in operation.

There must be:

• A readily accessible manual shut off valve in the gas supply
line serving the water heater, and

• A drip leg (sediment trap) ahead of the gas control valve to
help prevent dirt and foreign materials from entering the gas
control valve.

• A fl exible gas connector or a ground joint union between the
shut off valve and control valve to permit servicing of the
unit.

Be sure to check all the gas piping for leaks before lighting the
water heater. Use a soapy water solution, not a match or open
fl ame. Rinse off soapy solution and wipe dry.

The appliance and its individual Shut-off valve shall be disconnected
from the gas supply piping system during any pressure testing of
that system at test pressures in excess of 1/2 pound per square inch
(3.5 kPa). It shall be isolated from the gas supply piping system
by closing its individual manual Shut-off valve during any pres­sure testing of the gas supply piping system at test pressures
equal to or less than 1/2 pound per square inch (3.5 kPa).

Connecting the gas piping to the gas control valve of the water
heater can be accomplished by either of the two methods shown
in Figures 8 and 9.

FIGURE 8 GAS PIPING WITH

FLEXIBLE CONNECTOR.

When installed at elevations above 7,700 feet (2,347 meters), input
rating should be reduced at the rate of 4 percent for each 1,000 feet
(305 meters) above sea level which requires replacement of the
burner orifi ce in accordance with National Fuel Gas Code ANSI
Z223.1/NFPA 54. Contact your local gas supplier for further
information.

Failure to replace the standard orifi ce with a high altitude orifi ce
when installed could result in improper and ineffi cient operation
of the appliance, producing carbon monoxide gas in excess of
safe limits, which could result in serious injury or death. Contact
your gas supplier for any specifi c changes which may be re-
quired in your area.

FIGURE 9 GAS PIPING WITH ALL

BLACK IRON PIPE TO GAS CONTROL.

13

SEDIMENT TRAPS

FILLING THE WATER HEATER

Never use this water heater unless it is completely full of water.
To prevent damage to the tank, the tank must be fi lled with water.
Water must fl ow from the hot water faucet before turning “ON”
gas to the water heater.

A sediment trap shall be installed as close to the inlet of the
water heater as practical at the time of water heater installation.
The sediment trap shall be either a tee fi tting with a capped
nipple in the bottom outlet or other device recognized as an ef­fective sediment trap. If a tee fi tting is used, it shall be installed
in conformance with one of the methods of installation shown in
Figures 8 and 9.

Contaminants in the gas lines may cause improper operation of
the gas control valve that may result in fi re or explosion. Before
attaching the gas line be sure that all gas pipe is clean on the in­side. To trap any dirt or foreign material in the gas supply line, a
drip leg (sometimes called a sediment trap) must be incorporat­ed in the piping. The drip leg must be readily accessible. Install
in accordance with the “Gas Piping” section. Refer to the current
edition of the National Fuel Gas Code ANSI Z223.1/NFPA 54.

HOT WATER

OUTLET

UNION

COLD WATER

INTLET
SHUTOFF
VALV E

UNION

TEMPERATURE
AND PRESSURE
RELIEF VALVE

To fi ll the water heater with water:

1. Close the water heater drain valve by turning the handle
clockwise (

). The drain valve is on the lower front of the

water heater.

2. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open when
the water heater is in use.

3. To insure complete fi lling of the tank, allow air to exit by open-
ing the nearest hot water faucet. Allow water to run until a
constant fl ow is obtained. This will let air out of the water
heater and the piping.

4. Check all water piping and connections for leaks. Repair as
needed.

VENTING

NEVER OPERATE THE HEATER UNLESS IT IS VENTED TO
THE OUTDOORS AND HAS ADEQUATE AIR SUPPLY TO
AVOID RISKS OF IMPROPER OPERATION, FIRE, EXPLOSION
OR ASPHYXIATION.

DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND
VENTILATING AIR. ADEQUATE AIR FOR COMBUSTION
AND VENTILATION MUST BE PROVIDED FOR SAFE
OPERATION.

HIGH ALTITUDE INSTALLATIONS

DRAIN VALVE

FLOOR DRAIN

FIGURE 10

DISCHARGE PIPE
(DO NOT CAP
OR PLUG)

DRAIN PAN

6” MAXIMUM
AIR GAP

Installations above 7,700 ft. (2347 m) require replacement of the
burner orifi ce in accordance with the National Fuel Gas Code
ANSI Z223.1/NFPA 54. Failure to replace the orifi ce could result
in improper and ineffi cient operation of the appliance, producing
carbon monoxide gas in excess of safe limits, which could result
in serious personal injury or death. Contact your gas supplier for
any specifi c changes which may be required in your area.

14

COMBUSTION AIR AND VENTILATION

When determining the installation location for a direct vent water
heater, snow accumulation and drifting should be considered in
areas where applicable.

VENT TERMINAL CLEARANCES

The vent system must terminate so that proper clearances are
maintained as cited in local codes or the current edition of the
National Fuel Gas Code ANSI Z223.1/NFPA 54 as follows:

*Minimum 9 in. (23 cm) for appliances with
10,000 btuh (3 Kw) to 50,000 btuh
(15 Kw) inputs and 12 in. (30 cm)
for appliances greater than
50,000 btuh (15 Kw) to
a window or door
that may be opened

12 in. (30 cm)

from soffit

Minimum

7 ft. (2.3 m)

above

public sidewalk

or paved

driveway

(see footnote 2)

Minimum

12 in. (30 cm)
from sides, above or
below a permanently

closed window or door

*

Minimum

2 ft. (61 cm)

from outside

corner

*

FIGURE 11

Be sure venting is properly connected to prevent escape of dan­gerous fl ue gases which could cause deadly asphyxiation.

Minimum 18 in. (46 cm)

Minimum 3 ft. (91 cm) within a

12 in. (30 cm)

above grade or

anticipated snow

level

*

*

*

Minimum 9 in. (23 cm) for appliances with 10,000 btuh (3 Kw)

to 50,000 btuh (15 Kw) inputs and 12 in. (30 cm) for appliances greater

than 50,000 btuh (15 Kw) to a non mechanical air supply inlet

into building or combustion air inlet to another appliance

height of 15 ft. (4.6 cm) above

meter/regulator assembly

Minimum 3 ft. (91 cm) clearance

to service regulator vent outlet

Minimum 12 in. (30 cm)

under veranda, porch,

deck or balcony

(see footnote 1)

a mechanical air

Minimum

3 ft. (91 cm)

above if within

10 ft. (3 m)

horizontally to

supply inlet

VENT TERMINAL AIR SUPPLY INLET

1. Permitted only if veranda, porch, deck or balcony is fully opened on a minimum of two sides beneath the floor.

2. A vent shall not terminate above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.

AREA WHERE TERMINAL IS NOT PERMITTED

FIGURE 12

15

DV TERMINATION SAFETY COVER

LOCATING CLEARANCE HOLE FOR VENT

Cut a clearance hole, approximately 7 in. (178mm) in diameter,
through the exterior wall for the vent assembly. The recommended
height is 68 in. (1.72m) for 40 gal. models and 76 in. (1.93m) for
50 gal., 50 gal. Hi-Input and 75 gal. models, as measured from
the hole center to bottom of water heater. The maximum height
recommended is 80 in. (2.03m) or in compliance with Figure

16.
Where the wall is combustible and the wall thickness is over 14
in. (356mm), 1 in. (25mm) clearance to combustible materials
around the vent terminal is needed. The fi rst 14 in. (356mm) is
zero clearance.

7 in. (178mm )
DIAMETER

(SEE TEXT)

BOTTOM OF HEATER

FIGURE 15

A Safey cover (see Figure 13) is available to prevent accidental
contact with the vent terminal. Contact your Customer Service
Department for ordering information.

FIGURE 13

VENT CONNECTIONS

After the location for the vent terminal has been selected as
outlined in Figures 3, 4 & 12, use the following illustrations for
installation:

HIGH RISE VENT ARRANGEMENT

When the height H (From vent terminal center line to bottom of
heater) is over 80 in. (2.03m), it is a high rise vent arrangement.
In this case the minimum distance “D” from the center of the
water heater to the outside wall surface is 22 in. (560mm), and
the maximum height of “H” is 12 ft. (3.66m).

D

10 in.
(254mm)
(REF)

H

TO BOTTOM
OF HEATER

FIGURE 16

WALL THICKNESS

FIGURE 14

16

STANDARD VENT ARRANGEMENT

UNCOMPRESSING THE CORRUGATED TUBING

3.6 in.

(91mm)

2.6 in.
(67mm)

17 in. (432mm) MIN.,*

80 in. (2.03m) MAX.

2.1 in.
(54.5mm)

FIGURE 17

WALL

* If the horizontal distance is less than 30 in. (760mm), the
restricter plate must be installed (see Figure 22).

VENT ASSEMBLY

The vent tube and terminal can be assembled as shown in
Figure 18. There are springs fastened inside the corrugated
tube. When the vent tubes are pulled to a required length, the
springs will still be equally spaced.

SPRING

CLAMP

1. Pull the inner corrugated tube towards the water heater
and leave some length over the water heater’s center for
bending.

2. Pull the outer corrugated tube toward the water heater and
leave it 1 in. (25mm) shorter than the inner corrugated tube.

3. Make sure there are two springs evenly spaced at the bend in
the tube.

4. Use metal hangers to keep venting level or with a slope
upward from the heater to terminal.

SPRING

REDUCER

H

FIGURE 20

Bend both the corrugated tubes toward the water heater’s fl ue
connection.

FIGURE 18

SECURING VENT TERMINATION ASSEMBLY TO THE
EXTERIOR WALL.

Some models are supplied with trim plates which may be used to
cover the holes in the wall (see Figures 1 and 19). Slide one trim
plate (if supplied) over the outer corrugated tube, then insert the
outer corrugated tube through the clearance hole from exterior
wall. Secure the trim plate to the exterior wall, then secure the
vent terminal to the exterior wall with 4 screw anchors (included)
appropriate for the type of wall construction. Caulk the junction
of the vent terminal base plate and the exterior wall with exterior
type sealant (not included). Slide the trim plate (inside) over the
outer corrugated tube and fasten the trim plate to the interior
wall. Caulk the junction of the outer corrugated tube and the trim
plate (inside) with suitable sealant.

TRIM PLATE

(INSIDE)

FIGURE 19

SEALANT

TRIM PLATE
(OUTSIDE)

FIGURE 21

VENT RESTRICTER PLATE

For short horizontal vent runs (see Figure 17) place the restricter
plate over the fl ue tube reducer before connecting the inner cor-
rugated tube to the fl ue tube reducer. DO NOT use the restricter
plate if the horizontal run is greater than 30 in. (760mm).

UPPER AIR
INLET BOX

FLUE TUBE

REDUCER

FIGURE 22

Pull and connect the inner corrugated tube to the water heater’s
fl ue tube reducer with hi-temp red silicone (included) and gear
clamp. Make sure this connection is tight and leak proof.
*The sealant between the inner corrugated tube and water
heater’s fl ue tube reducer must be hi-temp red silicone or other
material suitable for 600°F (315°C) continuous service.

RESTRICTER
PLATE

17

TOP VIEW

90° MAXIMUM
BEND

FIGURE 23

Apply hi-temp red silicone (included) around the collar on air
manifold box. Pull corrugated vent tube all the way on to collar
and secure with one sheet metal screw (approx. 3/4 in. (19mm)
up from edge of vent tube. Pull gear clamp past screw and
tighten.

FIGURE 24

Check the level or slope of the venting again, and adjust if
required.

SLOPE

CONDITION 2:

FIGURE 26

Where fl oor joists impede venting, a rise or drop to complete the
vent termination is possible. All installations require 1 in. (25mm)
clearance to combustibles.
Note:
A. The maximum horizontal vent length of 80 in. (2.03m) minus

wall thickness should be considered when installing an offset
vent arrangement.

B. Do not combine condition 1 (Figure 26) with condition 2

(Figure 27) in the same installation.

C. The maximum allowable drop from vent center-line to vent

termination center-line (Figure 27) is 7.25 in. (184mm).

>1 in. (25mm)

>1 in.

(25mm)

7.25 in.

“H”

SEE

CHART

(184mm)

MAX

MODELS

40 gal. 68 in. (1.72m)
50 gal. 76 in. (1.93m)
50 gal. Hi-INPUT 76 in. (1.93m)
75 gal. 76 in. (1.93m)

WALL 10 in.

(254mm) (REF)

RECOMMENDED
MINIMUM “H”

FIGURE 25

OFFSET VENT ARRANGEMENT

CONDITION 1:

Where a straight vent arrangement is impossible, a horizontal
90 degree maximum bend can be made. Use the water heater
casing outer diameter as a template to form the corrugated
tube.

FIGURE 27

18

FOR YOUR SAFETY READ BEFORE LIGHTING

BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES

A. This appliance has a pilot which is lit by a piezo-electric

spark gas ignition system. Do not open the inner door of
the appliance and try to light the pilot by hand.

B. BEFORE LIGHTING smell all around the appliance area

for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone
in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the fire
department.

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in or turn
by hand, don't try to repair it, call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.

D. Do not use this appliance if any part has been

underwater. Immediately contact a qualified installer or
service agency to replace a flooded water heater.Do not
attempt to repair the unit! It must be replaced!

LIGHTING INSTRUCTIONS

GAS CONTROL

KNOB

PIEZO

IGNITOR

THERMOSTAT

DIAL

GAS CONTROL

1. STOP! Read the safety information above on
this label.

2. Set the thermostat to lowest setting (PILOT LIGHTING).

Turn thermostat dial fully clockwise
until it stops.

3. Push the gas control knob down slightly and turn

clockwise to "OFF". SEE FIGURE 'A'. NOTE: Knob
cannot be turned from "PILOT" to "OFF" unless knob is
pushed down slightly. Do not force.

4. Remove the outer burner door located below the gas

control.

5. Wait five (5) minutes to clear out any gas. If you then

smell gas, STOP! Follow "B" in the safety
information above on this label. If you don't
smell gas, go to next step.

6. This unit is equipped with a push button pilot ignitor,

which is used to light the pilot. Locate the ignitor on the
gas control.

7. Turn gas control knob counterclockwise to "PILOT".

SEE FIGURE 'B'.

8. The pilot is located on the left side of the burner. It can

be located by looking through the glass view port while
pressing the piezo ignitor button several times. Look for
a spark at the pilot location, Figure "D".

FIGURE 'A'

"OFF" POSITION

TOP KNOB

FIGURE 'B'

"PILOT" POSITION

9. Once the pilot has been found, push the gas knob all the
way down. Immediately press and release the pilot
ignitor button continuously up to (10) times. If the pilot
will not light, repeat steps (3) through (9).

10. Continue to hold the gas control knob down for about

one (1) minute after the pilot is lit. Release the gas
control knob and it will pop back up. Pilot should remain
lit. If it goes out, repeat step (9). It may take several
minutes for air to clear the lines before the pilot will light.

• If knob does not pop up when released, stop and
immediately call your service technician or gas supplier.

• If the pilot will not stay lit after several tries, turn the gas
control knob clockwise to 'OFF' and call your service
technician or gas supplier. SEE FIGURE 'A'.

11. Once the pilot flame is established replace the outer
burner door.

12. At arm's length away, turn gas control knob
counterclockwise to 'ON'. SEE FIGURE 'C'.

13. Set thermostat to desired setting.

FIGURE 'C'

"ON" POSITION

DANGER:

DANGER: Hotter water increases the risk of
scald injury. Consult the instruction manual
before changing temperature.

THERMOCOUPLE

PILOT

ELECTRODE

FIGURE "D"

TO TURN OFF GAS TO APPLIANCE

1. Turn the thermostat dial to lowest setting (PILOT
LIGHTING).

186271-000

2. Push gas control knob down slightly and turn clock-wise
to 'OFF'. Do not force. SEE FIGURE 'A'.

19

TEMPERATURE REGULATION

TEMPERATURE REGULATION

HOT WATER CAN SCALD: Water heaters are intended to
produce hot water. Water heated to a temperature that will
satisfy space heating, clothes washing, dish washing, and other
sanitizing needs can scald and permanently injure you upon
contact. Some people are more likely to be permanently injured
by hot water than others. These include the elderly, children, the
infi rm, or physically/mentally handicapped. If anyone using hot
water in your home fi ts into one of these groups or if there is a
provincial, state law or local code requiring a specifi c hot water
temperature at the tap, then you must take special precautions.
Never allow small children to use a hot water tap, or to draw
their own bath water. Never leave a child or handicapped person
unattended in a bathtub or shower.

It is recommended that lower water temperatures be used to
avoid the risk of scalding. It is further recommended, in all cases,
that the water temperature be set for the lowest temperature that
satisfi es your hot water needs. This will also provide the most
energy effi cient operation of the water heater.

Figure 28 shows the approximate water temperatures produced
at various thermostat dial settings. Short repeated heating
cycles caused by small hot water uses can cause temperatures
at the point of use to exceed the thermostat setting by up to 30°F
(17°C). If you experience this type of use you should consider
using lower temperature settings to reduce scald hazards.

Valves for reducing point-of-use temperature by mixing cold
and hot water are available (see Figures 2 & 7). Also available
are inexpensive devices that attach to faucets to limit hot water
temperatures. Contact a licensed plumber or the local plumbing
authority.

SHOULD OVERHEATING OCCUR OR THE GAS SUPPLY FAIL
TO SHUT OFF, TURN OFF THE MAIN MANUAL GAS CON­TROL VALVE TO THE APPLIANCE (SEE FIGURE 1).

NOTE: A water temperature range of 120°F-140°F (49°C-60°C)
is recommended by most dishwasher manufacturers. The ther­mostat of this water heater has been factory set at its lowest
position (PILOT LIGHTING). It is adjustable and must be reset
to the desired temperature setting to reduce the risk of scald
injury. The mark ( ) indicative of approximately 120°F (49°C)
is preferred starting point. Some provinces may have a require­ment for a lower setting.

Turn the water temperature dial clockwise (
temperature, or counterclockwise (
ture.

) to increase the tempera-

) to decrease the

Temperature Setting

VERY HOT= approx. 160°F About 1/2 second

C = approx. 150°F About 1-1/2 seconds

B = approx. 140°F Less than 5 seconds

A = approx. 130°F About 30 seconds

= approx. 120°F More than 5 minutes

LOW = approx. 80°F -----------------------------

Time to Produce 2nd & 3rd

Degree Burns on Adult Skin

FIGURE 28

20

FOR YOUR INFORMATION

EXTERNAL DAMAGE

Do not operate the water heater until it has been fully checked
out by a qualifi ed technician, if the water heater:

• Has been exposed to fi re or damage.

• Displays evidence of sooting.

• Produces steam or unusually hot water.

If the water heater has been fl ooded it must be replaced.

START UP CONDITIONS

NEVER OPERATE THE HEATER WITHOUT FIRST BEING
CERTAIN IT IS FILLED WITH WATER AND A TEMPERATURE
AND PRESSURE RELIEF VALVE IS INSTALLED IN THE RE­LIEF VALVE OPENING OF THE HEATER. DO NOT ATTEMPT
TO OPERATE HEATER WITH COLD WATER INLET VALVE
CLOSED.

CONDENSATE

Whenever the water heater is fi lled with cold water, some con-
densate will form while the burner is on. A water heater may
appear to be leaking when in fact the water is condensate. This
usually happens when:

a. A new water heater is fi lled with cold water for the fi rst time.
b. Burning gas produces water vapor in water heaters, par-

ticularly high effi ciency models where fl ue temperatures are
lower.

c. Large amounts of hot water are used in a short time and the

refi ll water in the tank is very cold.

Moisture from the products of combustion condense on the
cooler tank surfaces and form drops of water which may fall
onto the burner or other hot surfaces to produce a “sizzling” or
“frying” noise.

Because of the suddenness and amount of water, condensate
water may be diagnosed as a “tank leak”. After the water in the
tank warms up (about 1-2 hours), the condition should disap­pear.

Do not assume the water heater is leaking until there has been
enough time for the water in the tank to warm up.

An undersized water heater will cause more condensation. The
water heater must be sized properly to meet the family’s de­mands for hot water including dishwashers, washing machines
and shower heads.

Excessive condensate may be noticed during the winter and
early spring months when incoming water temperatures are at
their lowest.

Good venting is essential for a gas fi red water heater to operate
properly as well as to carry away products of combustion and
water vapor.

SMOKE/ODOR

It is not uncommon to experience a small amount of smoke and
odor during the initial start-up. This is due to burning off of oil
from metal parts, and will disappear in a short while.

THERMAL EXPANSION

Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among
others, have installed devices such as pressure reducing valves,
check valves, back fl ow preventers, etc. to control these types of
problems. When these devices are not equipped with an internal
by-pass, and no other measures are taken, the devices cause
the water system to be closed. As water is heated, it expands
(thermal expansion) and closed systems do not allow for the
expansion of heated water.

The water within the water tank expands as it is heated and in­creases the pressure of the water system. If the relieving point of
the water heater’s temperature-pressure relief valve is reached,
the valve will release the excess pressure. The temperature­pressure relief valve is not intended for the constant relief of
thermal expansion. This is an unacceptable condition and must
be corrected. It is recommended that any devices installed which
could create a closed system have a by-pass and/or the system
have an expansion tank or device to relieve the pressure built
by thermal expansion in the water system. Expansion tanks
are available for ordering through a local plumbing contractor.
Contact the local water heater supplier or service agency for as­sistance in controlling these situations.

STRANGE SOUNDS

Possible noises due to expansion and contraction of some metal
parts during periods of heat-up and cool-down do not necessarily
represent harmful or dangerous conditions.

Condensation causes sizzling and popping within the burner
area during heating and cooling periods and should be consid­ered normal. See “Condensate” in this section.

OPERATIONAL CONDITIONS

SMELLY WATER

In each water heater there is installed at least one anode rod
(see parts section) for corrosion protection of the tank. Certain
water conditions will cause a reaction between this rod and the
water. The most common complaint associated with the anode
rod is one of a “rotten egg smell” in the hot water. The smell is
a result of four factors which must all be present for the odor to
develop:

a. A concentration of sulfate in the supply water.
b. Little or no dissolved oxygen in the water.
c. A sulfate reducing bacteria which has accumulated within the

water heater (this harmless bacteria is nontoxic to humans).

d. An excess of active hydrogen in the tank. This is caused by

the corrosion protective action of the anode.

Smelly water may be eliminated or reduced in some water heater
models by replacing the anode(s) with one of less active mate­rial, and then chlorinating the water heater tank and all water

21

lines. Contact the local water heater supplier or service agency
for further information concerning an Anode Replacement Kit
and this chlorination treatment.

If the smelly water persists after the anode replacement and
chlorination treatment, we can only suggest that chlorination or
aeration of the water supply be considered to eliminate the water
problem.

Do not remove the anode leaving the tank unprotected. By doing
so, all warranty on the water heater tank is voided.

“AIR” IN HOT WATER FAUCETS

HYDROGEN GAS: Hydrogen gas can be produced in a hot
water system that has not been used for a long period of time
(generally two weeks or more). Hydrogen gas is extremely fl am-
mable and explosive. To prevent the possibility of injury under
these conditions, we recommend the hot water faucet, located
farthest away, be opened for several minutes before any electri­cal appliances which are connected to the hot water system are
used (such as a dishwasher or washing machine). If hydrogen
gas is present, there will probably be an unusual sound similar to
air escaping through the pipe as the hot water faucet is opened.
There must be no smoking or open fl ame near the faucet at the
time it is open.

HIGH WATER TEMPERATURE SHUT OFF SYSTEM

This water heater is equipped with an automatic gas shut-off
system. This system works when high water temperatures are
present. Turn “OFF” the entire gas supply to the water heater.
The high temperature shut-off is built into the gas control valve.
It is non-resettable. If the high temperature shut-off activates, the
gas control valve must be replaced. Contact your gas supplier
or service agency.

22

MAINTENANCE

FOR YOUR SAFETY AND SATISFACTORY OPERATION, IT IS
RECOMMENDED THAT THIS HEATER BE CHECKED ONCE A
YEAR BY A COMPETENT SERVICE PERSON.

USERS OF THIS APPLIANCE SHOULD BE AWARE THAT
GAS COMPONENTS WEAR OUT OVER A PERIOD OF TIME.
THE GAS CARRYING COMPONENTS OF THIS APPLIANCE
SHOULD BE INSPECTED FOR PROPER OPERATION PERI­ODICALLY BY A QUALIFIED SERVICE TECHNICIAN.

VENTING SYSTEM INSPECTION

a fl ooded water heater. Do not attempt to repair the unit! It must
be replaced!

At least once a year a visual inspection should be made of the
main burner and the pilot assembly for proper fl ame characteris-
tics. This can be done by removing the Outer Door and viewing
the main burner operation through the Viewport on the Inner
Door, see Figure 1. The main burner should provide complete
combustion of gas, ignite rapidly, give reasonably quiet opera­tion, and cause no excessive fl ame lifting from the burner ports.
If the proper fl ame characteristics are not evident (see Figure 1),
make sure that the fl ow of combustion and ventilation air is not
blocked in the venting system.

You should also check for sooting. Soot is not normal and will
impair proper combustion. A visual inspection of the main burner
and pilot assembly should also be done at least once a year,
see Figure 1.

Soot build-up indicates a problem that requires correction be­fore further use. Turn “OFF” gas to water heater and leave off
until repairs are made, because failure to correct the cause of
the sooting can result in a fi re causing death, serious injury, or
property damage.

If proper fl ame characteristics are not evident, check for accumu-
lation of lint or other foreign material that restricts or blocks the
air openings in the heater or burner.

At least once a year a visual inspection should be made of the
venting system. You should look for:

1. Obstructions which could cause improper venting. The com­bustion and ventilation air fl ow must not be obstructed.

2. Damage or deterioration which could cause improper venting
or leakage of combustion products.

Be sure the vent piping is properly connected to prevent escape
of dangerous fl ue gasses which could cause deadly asphyxia-
tion.

Obstructions and deteriorated vent systems may present serious
health risk or asphyxiation.

Chemical vapor corrosion of the fl ue and vent system may occur
if air for combustion contains certain chemical vapors. Spray can
propellants, cleaning solvents, refrigerator and air conditioner
refrigerants, swimming pool chemicals, calcium and sodium
chloride, waxes, bleach and process chemicals are typical com­pounds which are potentially corrosive.

If after inspection of the vent system you found sooting or dete­rioration, something is wrong. Call the local gas utility to correct
the problem and clean or replace the fl ue and venting before
resuming operation of the water heater.

PILOT AND MAIN BURNER

SOOT BUILD-UP INDICATES A PROBLEM THAT REQUIRES
CORRECTION BEFORE FURTHER USE. CONSULT WITH A
QUALIFIED SERVICE TECHNICIAN.
Should the main burner or burner air openings require cleaning,
turn the gas control knob to “OFF” position and allow the burner
to cool. Remove the burner and clean with a soft brush. Clean
main burner orifi ce with a suitable soft material.

Flood damage to a water heater may not be readily visible or im­mediately detectable. However, over a period of time a fl ooded
water heater will create dangerous conditions which can cause
DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAM­AGE. Contact a qualifi ed installer or service agency to replace

23

DRAINING

If the heater is to be shut off and exposed to freezing tempera­tures, it must be drained. Water, if left in the tank and allowed to
freeze, will damage the heater.

• Turn off the gas and cold water inlet valve to the heater, Figure

1.

• Open a nearby hot water faucet and the heater drain valve.

• BE CAREFUL TO GRASP THE DRAIN VALVE HANDLE SO
THAT THE HAND IS NOT EXPOSED TO HOT WATER. IF
DESIRED, A HOSE MAY BE CONNECTED TO THE DRAIN
VALVE TO CARRY THE WATER AWAY.

The water CAN BE HOT.

• The drain valve must be left open during the shutdown pe­riod.

• To restart heater, refer to the FILLING instructions under OP­ERATION.

TEMPERATURE & PRESSURE RELIEF VALVE

At least once a year, the temperature and pressure relief valve,
Figure 1, must be checked to ensure that it is in operating condi­tion. Lift the lever at the top of the valve several times until the
valve seats properly and operates freely.
If water does not fl ow, remove the valve and inspect for obstruc-
tions or corrosion. Have a qualifi ed servicer replace with a new
valve of the recommended size as necessary. Do not attempt to
repair the valve, as this could result in improper operation and
a tank explosion. In areas with poor water conditions, it may be
necessary to inspect the T&P valve more frequently.

THE WATER PASSING OUT OF THE VALVE DURING THIS
CHECKING OPERATION MAY BE EXTREMELY HOT. AVOID
CONTACT AND DISCHARGE SAFELY TO PREVENT WATER
DAMAGE.

Periodically open the drain valve and allow the water to run until
it fl ows clean. This will help prevent sediment build-up in the
tank.

It is normal for lime and scale deposits to form within the tank.
Such deposits will not be removed by periodic draining. It is
necessary to chemically delime the affected parts in water areas
where such deposits are encountered. Contact your dealer or
plumber for deliming information.

CATHODIC PROTECTION - ANODE

The anode rod within the tank is designed to be slowly con­sumed cathodically, minimizing corrosion in the glass-lined
tank. A hydrogen sulfi de (rotten egg) odor may result if water
contains high sulfate and/or minerals. Chlorinating the water
supply should minimize the problem. (See EXTENDED NON­USE PERIODS).

NOTE: Anode must remain installed (except for inspection) to
avoid shortening tank life. See LIMITED WARRANTY. Replace
as necessary.

ANODE ROD MAINTENANCE

The anode rod is used to protect the tank from corrosion. Most
hot water tanks are equipped with an anode rod. The submerged
rod sacrifi ces itself to protect the tank. Instead of corroding the
tank, water ions attack and eat away the anode rod. This does
not affect the water’s taste or color. The rod must be maintained
to keep the tank in operating condition.
Anode deterioration depends on water conductivity, not neces­sarily water condition. A corroded or pitted anode rod indicates
high water conductivity and should be checked and/or replaced
more often than an anode rod that appears to be intact. Re­placement of a depleted anode rod can extend the life of your
water heater. Inspection should be conducted by a qualifi ed
technician, and at a minimum should be checked annually after
the warranty period.

24

Before removing the anode: 1) the tank water should be cool, 2)
the cold water shut off valve must be closed, and 3) water pres­sure must be relieved by opening a nearby faucet.

DRAIN VALVE WASHER REPLACEMENT

(See Figure 29)

1. Turn “OFF” gas supply to water heater.

2. Follow “Draining” instructions.

3. Turning counterclockwise (
the screw handle.

4. Remove the washer and put the new one in place.

5. Screw the handle and cap assembly back into the drain
valve and retighten using a wrench. DO NOT OVER TIGHT­EN.

6. Follow instructions in the “Filling The Water Heater” section.

7. Check for leaks.

8. Follow the lighting instructions in the “Lighting” section to
restart the water heater.

), remove the hex cap below

FIGURE 29

25

LEAKAGE CHECKPOINTS

SERVICE

If a condition persists or you are uncertain about the operation of
the water heater contact a service agency.

Use this guide to check a “Leaking” water heater. Many sus­pected “Leakers” are not leaking tanks. Often the source of the
water can be found and corrected.

If you are not thoroughly familiar with gas codes, your water
heater, and safety practices, contact your gas supplier or quali­fi ed installer to check the water heater.

Read this manual fi rst. Then before checking the water heater
make sure the gas supply has been turned “OFF”, and never turn
the gas “ON” before the tank is completely full of water.

Never use this water heater unless it is completely fi lled with wa-
ter. To prevent damage to the tank, the tank must be fi lled with
water. Water must fl ow from the hot water faucet before turning
“ON” gas to the water heater.

A. Water at the blower assembly is water vapor which has con-

densed out of the combustion products. This is caused by a
problem in the vent. Contact the gas utility.

B. *Condensation may be seen on pipes in humid weather or

pipe connections may be leaking.

C. *The anode rod fi tting may be leaking (anode is located under

the Blower Assembly).

D. Small amounts of water from temperature-pressure relief

valve may be due to thermal expansion or high water pres­sure in your area.

E. *The temperature-pressure relief valve may be leaking at the

tank fi tting.

F. Water from a drain valve may be due to the valve being

slightly opened.
G. *The drain valve may be leaking at the tank fi tting.
H. Combustion products contain water vapor which can con-

dense on the cooler surfaces of the tank. Droplets form and

drip onto the burner or run on the fl oor. This is common at

the time of start-up after installation and when incoming water

is cold.
I. Water in the water heater bottom or on the fl oor may be from

condensation, loose connections, or the relief valve. DO

NOT replace the water heater until a full inspection of all pos-

sible water sources is made and necessary corrective steps

taken.

Leakage from other appliances, water lines, or ground seepage
should also be checked.

* To check where threaded portion enters tank, insert cotton

swab between jacket opening and fi tting. If cotton is wet,

follow “Draining” instructions in the “Periodic Maintenance”

section and then remove fi tting. Put pipe dope or Tefl on tape

on the threads and replace. Then follow “Filling the Water

Heater” instructions in the “Installing the New Water Heater”

section.

26

TROUBLESHOOTING GUIDELINES

PROBLEM POSSIBLE CAUSE(S) CORRECTION

1. Pilot not lit

2. Thermostat set too low

3. No gas

4. Dirt in the gas lines

BURNER WILL NOT IGNITE

5. Pilot line clogged

6. Main burner line clogged

7. Defective thermocouple

8. Defective gas control/thermostat

9. Heater installed in a confi ned area

SMELLY WATER 1. Sulfur in the water 1. Replace the anode with a special anode

1. Insuffi cient secondary air

2. Low gas pressure

BURNER FLAME YELLOW-

LAZY

3. Flue clogged

4. Main burner line clogged

5. Heater installed in a confi ned area

6. Obstruction in main burner orifi ce

1. Air in gas line

2. No gas

3. Dirt in gas lines

4. Pilot line or orifi ce clogged

5. Thermocouple connection loose

6. Defective thermocouple

7. Cold drafts

8. Gas control/thermostat ECO switch open

PILOT WILL NOT LIGHT OR

REMAIN LIT

9. Door-mount temperature cut-off (TCO)
switch activated.

10. Defective igniter or electrode

11. Flammable vapors incident, Flame Guard
function activated

12. Low gas pressure

13. Improper installation of the quick connects
in the TCO-switch, loose connection or inter­rupted gas control leads.

1. Thermostat set too high

2. Sediment or lime in tank

3. Water heater too small for job

4. Wrong piping connections

HIGH OPERATION COSTS

5. Leaking faucets

6. Gas leaks

7. Wasted hot water

8. Long runs of exposed piping

9. Hot water piping in exposed wall

10. Leaks or cracks in dip tube

1. Pilot line or orifi ce clogged

PILOT FLAME TOO SMALL

2. Low gas pressure

3. Defective pilot

1. Thermostat set too low

2. Sediment or lime in tank

3. Water heater too small

INSUFFICIENT HOT WATER

4. Wrong piping connections

5. Leaking faucets

6. Wasted hot water

7. Long runs of exposed piping

8. Hot water piping in outside wall

9. Low gas pressure

1. Light pilot

2. Turn temp. dial to desired temperature

3. Check with gas utility company

4. Notify utility-install trap in gas line

5. Clean, locate source and correct

6. Clean, locate source and correct

7. Replace thermocouple

8. Replace gas control/thermostat

9. Provide fresh air ventilation

1. Provide ventilation to water heater

2. Check with gas utility company

3. Clean, locate source and correct

4. Clean, locate source and correct

5. Proper fresh air ventilation

6. Clean or replace orifi ce

1. Bleed the air from the gas line

2. Check with gas utility company

3. Notify utility-install dirt trap in gas line

4. Clean, locate source and correct

5. Finger tighten: then 1/4 turn with wrench

6. Replace thermocouple

7. Locate source and correct

8. Replace gas control/thermostat

9. Call a qualifi ed service technician

10. Replace igniter or pilot assembly

TM

11. Replace water heater, eliminate fl ammable
vapors source. Call a qualifi ed service tech-
nician

12. Check with gas utility company

13. Reset the TCO - switch. Check if the quick
connects are fi rmly inserted on TCO switch
contacts.

1. Set temperature dial to lower setting

2. Drain/Flush-Provide water treatment if need­ed

3. Install adequate size heater

4. Correct piping-dip tube must be in cold inlet

5. Repair faucets

6. Check with utility-repair at once

7. Advise customer

8. Insulate piping

9. Insulate piping

10. Check dip tube. Replace if faulty

1. Clean, locate source and correct

2. Check with gas utility company

3. Replace pilot

1. Turn temperature dial to desired setting

2. Drain/fl ush-provide water treatment if need-
ed

3. Install adequate size heater

4. Correct piping-dip tube must be in cold inlet

5. Repair faucets

6. Advise customer

7. Insulate piping

8. Insulate piping

9. Check with gas utility company

27

PROBLEM POSSIBLE CAUSE(S) CORRECTION

1. Insuffi cient secondary air

2. Flue clogged

SLOW HOT WATER RECOV-

ERY

3. Low gas pressure

4. Improper calibration

5. Gas control/thermostat set too low

6. Water heater too small

7. Wrong piping connections

8. Wasted hot water

1. Excessive water pressure

DRIP FROM RELIEF VALVE

2. Heater stacking

3. Closed water system

4. Temperature setting too high

THERMOSTAT FAILS TO

SHUT OFF

1. Defective gas control/thermostat

2. Improper calibration

1. Insuffi cient secondary air

COMBUSTION ODORS

2. Flue clogged

3. Heater installed in a confi ned area

1. Insuffi cient secondary air

SMOKING AND CARBON

FORMATION (SOOTING)

2. Low gas pressure

3. Flue clogged

4. Defective gas control/thermostat

5. Heater installed in a confi ned area

6. Burner fl ame yellow-lazy

CONDENSATION

1. Temperature setting too low

2. Water heater too small

1. Orifi ce too large

BURNER FLAME FLOATS

AND LIFTS OFF PORTS

2. High gas pressure

3. Flue clogged

4. Cold drafts

BURNER FLAME TOO HIGH 1. Orifi ce too large 1. Replace with correct orifi ce

1. Defective gas control/thermostat

FLAME BURNS AT ORIFICE

2. Low gas pressure
3 Orifi ce not properly installed

1. Provide ventilation to water heater. Check
fl ue way, fl ue baffl e and burner

2. Clean fl ue, locate source and correct

3. Check with gas utility company

4. Replace gas control/thermostat

5. Turn temperature dial to desired setting

6. Install adequate size heater

7. Correct piping-dip tube must be in cold inlet

8. Advise customer

1. Use a pressure reducing valve and relief
valve

2. Lower the thermostat setting

3. See “Closed System/Thermal Expansion”

4. Decrease the temperature setting

1. Replace gas control/thermostat

2. Replace gas control/thermostat

1. Provide ventilation to water heater. Check
fl ue way, fl ue baffl e, burner

2. Clean, locate source and correct

3. Provide fresh air ventilation

1. Provide ventilation to water heater. Check
fl ue way, fl ue baffl e, burner

2. Check with gas utility company

3. Clean, locate source and correct

4. Replace gas control/thermostat

5. Provide fresh air ventilation

6. See “Burner Flame Yellow-Lazy”

1. Increase the temperature setting

2. Install adequate size heater

1. Replace with correct orifi ce

2. Check with gas utility company

3. Clean fl ue and burner-locate source & cor-
rect

4. Locate source and correct

1. Replace gas control/thermostat

2. Check with gas utility company

3 Reinstall the orifi ce

28

NOTES

29

RESIDENTIAL GAS WARRANTY

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL
OWNER ONLY. In accordance with the warranty terms and
conditions specifi ed below.

State Water Heaters (the warrantor) will furnish the ORIGI­NAL OWNER, 1) a replacement State water heater of
equivalent size and current model if the glass-lined tank in
this water heater leaks and, 2) a replacement part for any
component part which fails.

THE STATE WATER HEATERS REPLACEMENT MODEL
OR PART WILL BE WARRANTED FOR ONLY THE UNEX­PIRED PORTION OF THE ORIGINAL WARRANTY. The
warranty period will be determined by the original date of pur­chase of the water heater, or in the absence of a Bill of Sale
verifying said date, from the date of manufacture indicated on
rating plate affi xed to this water heater. This warranty is not
transferrable and applies to models listed below:

SERIES TANK PARTS

Select 6-Year Models

GS6

6-Year 6-Year

When the water heater has been used for other than single
family residential application;

1. The tank warranty shall be reduced to 1 year for 6 year
models.

2. The parts warranty shall be reduced to 1 year for all
models.

CONDITIONS AND EXCEPTIONS

This warranty shall apply only when the water heater is
installed and operated in accordance with 1) all local fi re
codes and plumbing codes, ordinances and regulations, 2)
the printed instructions provided with it, 3) good industry
practices, and 4) proper safety practices such as but not
limited to a properly sized drain pan if installed in an area
where leakage from the tank or its connections would result
in damage to the area adjacent to the heater. In addition, a
new temperature and pressure relief valve, certifi ed by the
Canadian Gas Association must have been properly installed
and piped to the nearest drain.

This warranty shall apply only when the heater is:

• owned by the original purchaser;

• installed for indoor operation only;

• used at temperatures not exceeding the maximum cali­brated setting of its thermostat;

• used at water pressure not exceeding the working pres­sure shown on the heater;

• fi lled with potable water, free to circulate at all times and
with the tank free of damaging water sediment or scale
deposits;

• used in a non-corrosive and non-contaminated atmo­sphere;

• used with factory approved anode(s) installed;

• in its original installation location;

• in the United States, its territories or possessions, and
Canada;

• sized in accordance with proper sizing techniques for
residential water heaters;

• bearing a rating plate which has not been altered, defaced
or removed except as required by the warrantor;

• used in an open system or in a closed system with a
properly sized and installed thermal expansion tank;

• operated with properly installed drip leg in the gas supply
line;

• fi red with the fuel for which it was factory built;

• fi red at the factory rated input;

• operated with the inner and outer combustion chamber
doors in place and all factory seals to combustion cham­ber intact.

• installed with no attempted, nor actual modifi cation or
alteration of the water heater’s design in any way, includ­ing but not limited to, the attachment of non-company
approved appliances or equipment.

Any accident to the water heater or any part thereof (includ­ing freezing, fi re, fl oods, or lightning), any misuse, abuse or
alteration of it, any operation of it in a modifi ed form, any
operation of the water heater on desalinated (deionized)
water, or any damage caused by attempts to repair tank
leaks or parts, will void this warranty. This warranty does
not cover water heaters replaced for cosmetic reasons or for
reasons of noise, taste, odor, discolored and/or rusty water.
This warranty does not apply to water heaters used to heat
pools, whirlpools or hot tubs or used for space heating where
its sizing does not conform with specifi cations of the heating
component manufacturer.

This warranty gives you specifi c legal rights, and you may
have other rights which vary under the laws of each state. If
any provision of this warranty is prohibited or invalid under
applicable state law, that provision shall be ineffective to the
extent of the prohibition or invalidity without invalidating the
remainder of the affected provision or the other provisions of
this warranty.

30

SERVICE AND LABOR RESPONSIBILITY

UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER HEATER
OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR
ALL OTHER COSTS. Such costs may include but are not
limited to:

a. Labor charges for service, removal, or reinstallation of the

water heater or part thereof.

b. Shipping and delivery charges for forwarding the new wa-

ter heater or replacement part from the nearest distributor
and returning the claimed defective heater or part to such
distributor.

c. All cost necessary or incidental for handling and adminis-

trative charges, and for any materials and/or permits re­quired for installation of the replacement heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability
imposed on the sale of this heater under state law are limited
to one year duration for the heater or any of its parts. Some
states do not allow limitations on how long an implied war­ranty lasts, so the above limitations may not apply to you.

CLAIM PROCEDURE

PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION
DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM
FROM ORIGINAL OWNER. THIS FORM DOES NOT
CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF­INSTALLATION.

DISCLAIMERS

NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE IN BEHALF OF THE WARRANTOR WITH RESPECT
TO THE MERCHANTABILITY OF THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACE­MENT OF THE HEATER OR PARTS. THE WARRANTOR
SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE,
LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR
DAMAGE TO PERSONAL PROPERTY, OR OTHER CON­SEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT
BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHER­WISE FOR DAMAGE TO ANY PERSONS OR PROPERTY,
WHETHER DIRECT OR INDIRECT, AND WHETHER ARIS­ING IN CONTRACT OR IN TORT.

Should governmental regulations or industry standards pro­hibit the Manufacturer from furnishing a comparable model
replacement under this warranty, the Owner will be furnished
with the closest comparable water heater meeting the then
current governmental regulations and industry standards. A
supplementary fee may be assessed to cover the additional
cost associated with the changes made to meet applicable
regulations and standards.

Any claim under this warranty should be initiated with the
dealer who sold the heater, or with any other dealer han­dling the warrantor’s products. If this is not practical, the
owner should contact: State Industries, Inc., 500 Tennessee
Waltz Parkway, Ashland City, Tennessee 37015. Phone:

1.800.365.0024 or visit our website: www.stateind.com.

Replacement Parts may be ordered through authorized
servicers or distributors. Refer to your local Yellow Pages
for where to call or contact State Water Heaters, 500 Ten­nessee Waltz Parkway, Ashland City, TN 37015, phone:

1.800.821.2017.

The warrantor will only honor replacement with identical or
similar water heater or parts thereof which are manufactured
or distributed by the warrantor.

Dealer replacements are made subject to in-warranty valida­tion by warrantor.

MPORTANT INFORMATION

Model Number

Serial Number

INSTALLATION INFORMATION

Date Installed

Company’s Name

Street or P.O. Box

City, State, and Zip Code

Phone Number

Plumber’s Name

500 Tennessee Waltz Parkway, Ashland City, TN 37015

Phone: [phone] • Fax: [phone]

Website: www.statewaterheaters.com

31

PHONE: [phone] FAX: [phone]

500 TENNESSEE WALTZ PARKWAY

ASHLAND CITY, TN 37015

www.statewaterheaters.com

32