State Industries 195115-000 User Manual

PRODUCT WARRANTY

COMMERCIAL WATER HEATER

3 YEAR TANK - 1 YEAR PARTS

3 YEAR LIMITED WARRANTY ON TANK

State Industries, Inc. (State) warrants the tank in this water
heater in case of a leak within three (3) years from the date
of purchase or, in the absence of a Bill of Sale verifying
said date, from the date indicated on the model rating plate
affixed to this water heater. Should a leak occur in the
tank, State will furnish a new current model water heater of
equal capacity and quality. No labor, installation, or freight
(if any) charges are included in this warranty. You must
pay these costs.

Prior to return of this water heater or part to the manufacturer
for inspection, State will, if requested, ship a replacement
water heater or part C.O.D. and later provide such
reimbursement as subsequent inspection indicates is due
under these warranties.

1 YEAR LIMITED WARRANTY ON PARTS

State warrants the component parts of this water heater to
be free from defects in material and workmanship for a
period of one year from the date of purchase or, in the
absence of a Bill of Sale verifying said date, from the date
indicated on the model rating plate affixed to the water
heater. In case of a defect, malfunction, or failure to conform
to this warranty, State will repair or replace, at its option,
the part(s) of the water heater. No labor, installation, or
freight (if any) charges are included in this warranty. You
must pay these costs.

Prior to return of the part(s) to the manufacturer for
inspection, State will, if requested, ship all replacement
part(s) C.O.D. and later provide such reimbursement as
subsequent inspection indicates is due under these
warranties.

3 YEAR LIMITED WARRANTY ON THE ORIGINAL

SANDHOG

State warrants the element(s) of all units installed with
Sandhog
workmanship for a period of three years from the date of
purchase or, in the absence of a Bill of Sale verifying said
date, from the date indicated on the model rating plate
affixed to the water heater. In case of a defect, malfunction,
or failure to conform to this warranty State will repair or
replace, at its option, the part(s) of the water heater. No
labor, installation, or freight (if any) charges are included in
this warranty. You must pay these costs. Prior to return of
the part(s) to the manufacturer for inspection, State will, if
requested, ship a replacement part(s) C.O.D. and later
provide such reimbursement as subsequent inspection
indicates is due under these warranties.

®

elements to be free from defects in material and

®

LONG-LIFE ELEMENT(S)

®

EXCLUSIONS AND LIMITATIONS OF THESE

LIMITED WARRANTIES

1. THE LIMITED WARRANTIES PROVIDED HEREIN ARE
IN LIEU OF ANY AND ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE; PROVIDED,
HOWEVER, THAT IMPLIED WARRANTIES ARE NOT
DISCLAIMED DURING THE ONE-YEAR PERIOD FROM
DATE OF PURCHASE. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.

2. STATE SHALL HAVE NO LIABILITY HEREUNDER,
EITHER DIRECT OR CONTINGENT. FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.

3. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.

4. These warranties shall be void and shall have no effect:
a. If the design or structure of the water heater is, or is

attempted to be modified or altered in any way,
including, but not limited to, by attaching non­State approved appliances or equipment.

b. If the water heater is not properly installed in

accordance with the current issue of (1) if a gas water
heater, the National Fuel Gas Code, ANSI Z223.1,
also referred to as NFPA 54; (2) if an electric water
heater; the National Electric Code, NFPA 70; (3) all
federal, state, and local ordinances and regulations
pertinent to water heaters; and (4) the installation
and instruction manual provided with this water
heater. Items (1), (2), and (3) are available from your
local government or public library.

c. If the water heater is installed outdoors. This water

heater is intended for indoor installation only.

d. If the water heater is converted, or is attempted to

be converted from one type gas to another, if a gas
water heater, or from one voltage or wattage to
another, if an electric water heater.

e. If the water heater is not equipped with new

temperature and pressure protective equipment
required by local codes, but not less than a
combination temperature-pressure relief valve

Printed in U.S.A. 0903

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PART NO. 195115-000

certified by a nationally recognized testing laboratory
that maintains periodic inspection of production
of listed equipment or materials, as meeting the
requirements for Temperature, Pressure, Temperature
and Pressure Relief Valves, Vacuum Relief Valves,
and the current edition of ANSI Z21.22 CSA 4.4.
This valve must be marked with a maximum set
pressure not to exceed the marked hydrostatic
working pressure of the water heater.

f. If the water heater is not operated within the factory

calibrated temperature limits.

g. If leaks in the tank, or defects in other parts, arise

as the result of improper use, negligence in operation
(such as elements burned out in a dry tank, sediment
deposit failures, etc. with the exception of The

®

Original Sandhog

Long-Life Element®) or accident,
or from inability of the water heater or any of its parts
to function because of repairs, adjustments, or
replacements improperly made outside State
factory, or because of fire, floods or lightning.

h. If the water heater element(s) (except The Original

Sandhog® Long-Life Element®) fail due to sediment
build-up.

i. If the model rating plate has been defaced or

discarded and you do hot have a Bill of Sale to verify
the purchase date.

j. If (1) installed in an area where leakage of the tank

or connections would result in damage to the area
adjacent to the water heater, or (2) where such a
location is unavoidable, a suitable drain pan is not
installed under the water heater. When a drain pan
must be used, the pan must be 1-1/2 inches deep
and must have a minimum length and width of at
least 2 inches greater than the diameter of the water
heater and must be piped to an adequate drain the
pan must not restrict combustion air flow. (See
Instruction Manual.)

k. If the water heater or any of its components warranted

herein is used other than as the complete and
integrated system into which they have been
manufactured by State and sold to the Warrantee.

l. When the water heater is used for space heating

and either (1) its sizing does not conform to the
specifications of both State and the heating
component manufacturer, or (2) it is used
for other than residential purposes.

m. If the water heater is used to heat pools, whirlpools,

or hot tubs, or with any equipment or system that
uses heavily chlorinated or otherwise nonpotable
water.

n. If leaks in the tank or defects in other parts occur

as a result of the water heater being exposed to a
highly corrosive atmospheric condition.

o. If leaking in the tank or defects in other parts occur

as the result of the water heater containing and or
being operated with desalinated (deionized) water.

p. If leaks in the tank or defects in other parts arise as

a result of sizing that does not comply with the
manufacturer’s currently published sizing guides or
sizing recommended by the manufacturer.

q. If this water heater or any part has been under water.

r. If a water heater replacement would be solicited for

reasons of noise, taste, odor, discoloration, and/or
rusty water.

s. If the water heater experiences the effects of thermal

expansion or failure (reverses the bottom) due to
excessive pressure.

5. Replacements and/or repairs furnished under these
warranties do not carry a new warranty, only the
unexpired portion of the original warranty.

6. The terms of this warranty may not be varied by any
person, whether or not purporting to represent or to
act on behalf of State.

7. In order to obtain service under these warranties you
must promptly notify the installing contractor or dealer,
giving the nature of the problem and the model and
serial number of the water heater. If for any reason the
installer or dealer cannot be located or fails to provide
satisfactory warranty service, you should write State
with the above information.

Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable
model replacement under this warranty, the Owner will be
furnished with the closest comparable water heater meeting
the then current governmental regulations and industry
standards. A supplementary fee may be assessed to cover
the additional cost associated with the changes made to
meet applicable regulations and standards.

500 Lindahl Parkway

Ashland City, TN 37015

website: www.statewaterheaters.com

phone: [phone] • fax: [phone]

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