State EPX User Manual

RESIDENTIAL ELECTRIC WARRANTY

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL
OWNER ONLY. In accordance with the warranty terms
and conditions specified below.

State Water Heaters (the warrantor) will furnish the
ORIGINAL OWNER, 1) a replacement State water heater
of equivalent size and current model if the glass-lined tank
in this water heater leaks and, 2) a replacement part for
any component part which fails.

THE STATE WATER HEATERS REPLACEMENT MODEL
OR PART WILL BE WARRANTED FOR ONLY THE
UNEXPIRED PORTION OF THE ORIGINAL WARRANTY.
The warranty period will be determined by the original date
of purchase of the water heater, or in the absence of a Bill
of Sale verifying said date, from the date of manufacture
indicated on rating plate affixed to this water heater. This
warranty is not transferrable and applies to models listed
below:

SERIES Tank Parts

Premier

EPX

Select® 10-Year Models 10-year 6-year

ESX

Select® 6-Year Models 6-year 6-year

ES6

When the water heater has been used for other than
family residential application;

1. The tank warranty shall be reduced to 1 year for
6 year models and to 3 years for 10 year models.

2. The parts warranty shall be reduced to 1 year for all
models.

This warranty shall apply only when the water heater is
installed and operated in accordance with 1) all local fire
codes and plumbing codes, ordinances and regulations,

2) the printed instructions provided with it, 3) good industry

practices, and 4) proper safety practices such as but not
limited to a properly sized drain pan if installed in an area
where leakage from the tank or its connections would
result in damage to the area adjacent to the heater. In
addition, a new temperature and pressure relief valve,
certified by the Canadian Gas Association must have been
properly installed and piped to the nearest drain.

®

CONDITIONS AND EXCEPTIONS

10-year 10-year

single

This warranty shall apply only when the heater is:

• owned by the original purchaser;

• installed for indoor operation only;

• used at temperatures not exceeding the maximum
calibrated setting of its thermostat;

• used at water pressure not exceeding the working
pressure shown on the heater;

• filled with potable water, free to circulate at all times
and with the tank free of damaging water sediment or
scale deposits;

• used in a non-corrosive and non-contaminated
atmosphere;

• used with factory approved anode(s) installed;

• in its original installation location;

• in the United States, its territories or possessions,
and Canada;

• sized in accordance with proper sizing techniques for
residential water heaters;

• bearing a rating plate which has not been altered,
defaced or removed except as required by the
warrantor;

• used in an open system or in a closed system with a
properly sized and installed thermal expansion tank;

• connected to the proper voltage or:

• operated at the factory rated input;

• installed with no attempted, nor actual modification or
alteration of the water heater’s design in any way,
including but not limited to, the attachment of non­company approved appliances or equipment.

Any accident to the water heater or any part thereof
(including freezing, fire, floods, or lightning), any misuse,
abuse or alteration of it, any operation of it in a modified
form, any operation of the water heater on desalinated
(deionized) water, or any damage caused by attempts to
repair tank leaks or parts, will void this warranty. This
warranty does not cover water heaters replaced for
cosmetic reasons or for reasons of noise, taste, odor,
discolored and/or rusty water. This warranty does not
apply to water heaters used to heat pools, whirlpools or
hot tubs or used for space heating where its sizing does
not conform with specifications of the heating component
manufacturer.

This warranty gives you specific legal rights, and you may
have other rights which vary under the laws of each state.
If any provision of this warranty is prohibited or invalid under
applicable state law, that provision shall be ineffective to
the extent of the prohibition or invalidity without invalidating
the remainder of the affected provision or the other
provisions of this warranty.

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SERVICE AND LABOR RESPONSIBILITY

UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER
HEATER OR PART THEREOF. THE OWNER IS
RESPONSIBLE FOR ALL OTHER COSTS. Such costs
may include but are not limited to:

a. Labor charges for service, removal, or reinstallation of

the water heater or part thereof.

b. Shipping and delivery charges for forwarding the new

water heater or replacement part from the nearest
distributor and returning the claimed defective heater
or part to such distributor.

c. All cost necessary or incidental for handling and

administrative charges, and for any materials and/or
permits required for installation of the replacement
heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of
merchantability imposed on the sale of this heater under
state law are limited to one year duration for the heater
or any of its parts. Some states do not allow limitations
on how long an implied warranty lasts, so the above
limitations may not apply to you.

CLAIM PROCEDURE

WARRANTY CLAIM FROM ORIGINAL OWNER. THIS
FORM DOES NOT CONSTITUTE PROOF-OF­PURCHASE OR PROOF-OF-INSTALLATION.

DISCLAIMERS

NO EXPRESSED WARRANTY HAS BEEN OR WILL
BE MADE IN BEHALF OF THE WARRANTOR WITH
RESPECT TO THE MERCHANTABILITY OF THE
HEATER OR THE INSTALLATION, OPERATION,
REPAIR OR REPLACEMENT OF THE HEATER OR
PARTS. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF
USE OF THE UNIT, INCONVENIENCE, LOSS OR
DAMAGE TO PERSONAL PROPERTY, OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR
SHALL NOT BE LIABLE BY VIRTUE OF THIS
WARRANTY OR OTHERWISE FOR DAMAGE TO ANY
PERSONS OR PROPERTY, WHETHER DIRECT OR
INDIRECT, AND WHETHER ARISING IN CONTRACT
OR IN TORT.

Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable
model replacement under this warranty, the Owner will
be furnished with the closest comparable water heater
meeting the then current governmental regulations and
industry standards. A supplementary fee may be
assessed to cover the additional cost associated with
the changes made to meet applicable regulations and
standards.

Any claim under this warranty should be initiated with
the dealer who sold the heater, or with any other dealer
handling the warrantor’s products. If this is not practical,
the owner should contact: State Industries, Inc.,
500 Lindahl Parkway, Ashland City, Tennessee 37015.
Phone: [phone] or visit our website:
www.stateind.com.

Replacement Parts may be ordered through authorized
servicers or distributors. Refer to your local Yellow Pages
for where to call or contact State Water Heaters,
500 Lindahl Parkway, Ashland City, TN 37015, phone:

1.800.821.2017.

The warrantor will only honor replacement with identical
or similar water heater or parts thereof which are
manufactured or distributed by the warrantor.

Dealer replacements are made subject to in-warranty
validation by warrantor.

PROOF-OF-PURCHASE AND PROOF-OF­INSTALLATION DATE ARE REQUIRED TO SUPPORT

IMPORTANT INFORMATION

Model Number

Serial Number

INSTALLATION INFORMATION

Date Installed

Company’s Name

Street or P.O. Box

City, State, and Zip Code

Phone Number

Plumber’s Name

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