For information on how to add your favourite/commonly used
applications in this category, please refer to Category Screen.
Troubleshooting
When you encounter a problem, you should try the following fi rst:
• Remove all the external devices and check if the problem remains.
• Make sure the power cord is properly plugged into the wall outlet
and unit.
• Make sure the power indicator of the unit is ON.
• Check for any incorrect or loose cable connections.
The unit does not power on
• Make sure the power adapter plug is fi rmly inserted into the socket.
• First, charge the battery, connect the adapter to the Tablet and
turn ON your unit.
• Make sure the power indicator is lit up when you are using the
integrated battery or AC adapter.
• If these methods do not work, contact the nearest service centre.
The unit crashes, runs slow or programs do not operate correctly
• If all the above methods fail, press the POWER button to shut
down the unit and press the RESET switch located on the right
side of the unit. Then, restart it.
The battery does not last long
• Make sure that the battery is fully charged.
• Make sure that the battery has not being left unused for an
excessive period after being fully charged.
• Recharge the battery before using it again.
• Due to the battery’s chemical properties, it is normal that after frequent
use, the battery’s service time becomes progressively shorter.
• For any further questions, please contact the nearest service centre.
After showing the Qpad PRO™ welcome screen, the Tablet
switches itself off/LCD blank screen
• Make sure that the battery has enough power for the unit to start
and operate normally.
• Plug the AC adapter into a main socket to charge the battery.
The build-in speaker does not work
• Check the volume settings in the volume control panel.