StarTech.com VS424HD4K60 User Manual

Manual Revision: 11/22/2018

User Manual

For the latest information and specications visit

www.startech.com/VS424HD4K60

4x4 HDMI® Matrix Switch | 4K 60Hz

Actual product may vary from photos

SKU#: VS424HD4K60

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Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric
lines under power.

• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.

• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.

• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。

• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.

• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.

• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents

Compliance Statements ........................................................................1

Safety Statements ..................................................................................2

Product Diagram (VS424HD4K60) .......................................................7

Front View .................................................................................................................................................... 7

Rear View ...................................................................................................................................................... 7

Product Information ..............................................................................8

Package Contents .....................................................................................................................................8

Requirements ............................................................................................................................................. 8

Installation ..............................................................................................9

Optional Installation ..............................................................................10

Using RS232 to Control the Matrix Switch ....................................................................................... 10

Serial Control Settings ............................................................................................................................. 11

Using a Network to Control the Matrix Switch ............................................................................... 11

Installing the IR Receiver ........................................................................................................................ 11

Lock Button Function ............................................................................12

Locking Input Buttons ............................................................................................................................. 12

Unlocking Input Buttons ........................................................................................................................ 12

Downloading Firmware Upgrade ........................................................12

Hardware Operation ..............................................................................12

Unplugging the Universal Power Adapter ....................................................................................... 12

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Remote Control ......................................................................................13

Remote Control Functionality .............................................................................................................. 13

Removing/Replacing the Battery ........................................................................................................ 13

Mounting the Matrix Switch .................................................................15

Installation Requirements: ..................................................................................................................... 15

Web Interface ..........................................................................................16

Connecting the Matrix Switch to a Computer ................................................................................16

Accessing the Web Interface ................................................................................................................. 16

Switch .......................................................................................................18

Setting an I/O Position ............................................................................................................................18

Changing Output/Input Name............................................................................................................. 18

Muting/Un-muting a Channel .............................................................................................................. 19

Creating an I/O Position Preset ............................................................................................................ 19

Loading an I/O Position Preset ............................................................................................................. 21

Changing a Preset Name ........................................................................................................................ 22

EDID Settings ..........................................................................................24

Conguring EDID Settings .................................................................... 24

Downloading EDID Settings ................................................................. 25

Downloading EDID Settings from a Connected Sink .......................26

Uploading EDID Settings ......................................................................26

System Settings ......................................................................................28

Powering the Matrix Switch On/O ...................................................................................................28

Changing Username and Password ................................................................................................... 29

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Setting Web Login Timeout ................................................................................................................... 30

Changing Network Settings .................................................................................................................. 31

Resetting the Matrix Switch to Default Settings ............................................................................ 32

Upgrading Firmware ..............................................................................32

Telnet Control .........................................................................................34

Accessing the Command Line in Windows ...................................................................................... 34

Accessing the Command Line in macOS ......................................................................................... 34

Command Line Interface ........................................................................................................................ 35

Command List ............................................................................................................................................ 35

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Product Diagram

Front View

Rear View

IR

Sensor

Lock

Button

LED

Indicators

Power

Button

Input

Buttons

HDMI Locking

Screw Holes

HDMI

Output

Ports

(4)

IR IN

RS232

Serial

Port

Control

Port

Service

Port

Power

DC 24V

Port

HDMI
Input

Ports

(4)

HDMI Locking

Screw Holes

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Product Information

Package Contents

• 4 X 4 4K60 Matrix Switch x 1

• Remote Control x 1

• Mounting Brackets x 2

• Universal Power Adapter x 1

• IR Receiver x 1

• User Manual x 1

Requirements

For the latest requirements, please visit www.startech.com/

VS424HD4K60.

Video Source

• HDMI enabled Video Source Devices (e.g. computer, Blu-ray

player) x 4

Display

• HDMI enabled Display Devices (e.g. television, projector) x 4

Cables

• RS232 Serial Cable x 1

• CAT5e/6 Cable x 1

• M/M HDMI cables for Displays Devices and Video Sources

x 4

Replacement Battery

• CR 2025 Battery

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Installation

1. Connect an HDMI Cable (sold separately) to the HDMI Input

Port on the Matrix Switch and to an HDMI Output Port on
the Video Source Device.

Note: If you are using a Locking HDMI Cable, insert and

tighten the HDMI Cable’s Locking Screw into the Lock-
ing Screw Hole above the corresponding HDMI Port on

the Matrix Switch. Using the Phillips Head Screwdriver,
tighten the Locking Screw. Be careful not to over-tighten.

2. Connect an HDMI Cable to the HDMI Output Port on the

Matrix Switch and the other end to an HDMI Input Port on
the Display Device. The corresponding Input LED (front of
Matrix Switch) will light up solid when a Display Device is

connected.

Note: If you are using a Locking HDMI Cable, insert and

tighten the Locking Screw in the Locking Screw Hole
above the corresponding HDMI Port. Using the Phillips
Head Screwdriver, tighten the Locking Screw. Be careful
not to over-tighten.

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3. Connect the Universal Power Adapter to the Power DC

24V Port, with the arrow on the Universal Power Adapter
Connector Housing facing upward. If aligned properly, the
Universal Power Adapter will lock into the Power DC 24V
Port.

4. Connect the other end of the Universal Power Adapter to

an AC Electrical Outlet.

Optional Installation

Using RS232 to Control the Matrix Switch

To control your Matrix Switch through RS232:

• Connect a 9-Pin Serial Cable (sold separately) to the RS232

Serial Port on the Matrix Switch and to an RS232 Serial
Port on the Host Computer.

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Serial Control Settings

Setting Description

Baud Rate 115200bps

Data Bit 8 bits

Parity None

Flow Control None

Stop Bit 1

Using a Network to Control the Matrix Switch

To control your Matrix Switch over a network:

• Connect an Ethernet Cable (sold separately) to the Control

Port on the Matrix Switch and to an available LAN Port on a
Network Device.

Note: See the Web Interface section for further control

instructions.

Installing the IR Receiver

Connecting the IR Receiver will extend the IR signal range on
the Matrix Switch.

• Connect the IR Receiver to the IR IN Port on the Matrix

Switch. Face the IR Receiver in the desired direction to
receive the IR signal.

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Lock Button Function

The Lock Button on the front of the Matrix Switch enables you
to disable or lock the Input Buttons.

Locking Input Buttons

• Press the Lock Button to lock the Input Buttons. The Lock

LED with stay solid and the Input LED will turn o, indicating
that the Input Buttons are locked.

Unlocking Input Buttons

• Press and hold the Lock Button for three seconds. The Lock

LED will turn o and the Input LED will turn on, indicating
that the Input Buttons are unlocked.

Hardware Operation

Unplugging the Universal Power Adapter

• To unplug the Universal Power Adapter gently slide the

Connector Housing away from the Matrix Switch.

Remote Control

Enables you to control the Matrix Switch primary functions
remotely.

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Remote Control Functionality

Button Functionality

Power • Powers the Matrix Switch On

• Places the Matrix Switch into

Stand-by mode

Output A (1 - 4) • When selected, displays the

corresponding input device (1 - 4)
on Output A

Output B (1 - 4) • When selected, displays the

corresponding input device (1 - 4)
on Output B

Output C (1 - 4) • When selected, displays the

corresponding input device (1 - 4)
on Output C

Output D (1 - 4) • When selected, displays the

corresponding input device (1 - 4)
on Output D

Removing/Replacing the Battery

1. On the back of the Remote Control, slide the Lock on the

Battery Housing.

2. While sliding the Lock, pull the Battery Housing, and slide it

away from the Remote Control.

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3. Remove the CR 2025 Battery and replace it with a new CR

2025 Battery (sold separately) with the + side facing up.

4. Slide the Battery Housing back into the Remote Control,

the Lock will snap back into place, securing the Battery

Housing to the Remote Control.

Mounting the Matrix Switch

Note: StarTech.com is not responsible for any damages

related to the installation of this product.

Mounting Requirements:

• Server Rack x 1

• Mounting Bracket x 2

• Writing Utensil x 1

• Phillips Head Screwdriver x 1

• M5 Cage Nuts x 4

• M5 Screws x 4

1. Remove the Mounting Screws from the Mounting Holes

on both sides of the Matrix Switch (4).

2. Align the Mounting Brackets with the two Mounting Holes

on both sides of the Matrix Switch.

3. Insert the Bracket Screws (4) through the Mounting

Brackets and into the Mounting Holes.

4. Tighten the Mounting Screws using a Phillips Head

Screwdriver, be careful not to over-tighten.

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5. Decide where in the server rack you want to install the

Matrix Switch.

6. Insert the M5 Cage Nuts (two per mounting post) into the

square mounting holes on the Server Rack’s Mounting
Posts.

7. Align the Mounting Brackets with the M5 Cage Nuts on

the Server Rack’s Mounting Post.

8. Insert an M5 Screw (two per mounting post) through the

front Mounting Bracket (rail) and into the M5 Cage Nut.

9. Tighten the Mounting Screws using a Phillips Head

Screwdriver, be careful not to over-tighten.

Web Interface

The Matrix Switch’s built-in Web Interface enables you to
control all primary functions:

• Switch

• EDID Settings

• System Settings

• Admin - Logout

Connecting the Matrix Switch to a Computer

Connect the Matrix Switch to a Computer on the same
network.

Accessing the Web Interface

1. Open a Web Browser on the Computer. Make sure that the

Computer is connected to the same network as the Matrix

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Switch.

2. Enter the Matrix Switch’s default IP address (192.168.1.50)

into the web address bar on the Web Browser.

3. On the Login screen, enter the Username (admin) and

Password (admin)

Login screen

4. Once you have logged into the Web Interface the Switch

tab will appear.

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Switch

Setting an I/O Position

1. On the Switch tab, click on an Output. The Output will

highlight indicating that it was selected.

Output

2. Click on the Inputs that you want to connect to the selected

Output.

3. Repeat Steps 1 - 2 to congure the other Outputs.

Changing Output/Input Name

1. On the Switch tab, select the Edit icon on the Output

you wish to change.

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2. The Output Name screen will appear.

Output Name screen

3. Enter a new name in the Name eld. The Name eld has an

8-character limitation.

4. Click on the Save button to save the new name.

Muting/Unmuting a Channel

1. On the Switch tab, select the Mute/Blank Button on the

Output Channel you want to mute/blank out.

Note: When the Mute/Blank Button is selected the audio

(Mute) and video (Blank) on the selected Output Channel
with turn O.

2. The icon will appear crossed out, indicating that the

corresponding Output Channel has been muted/blanked
out.

3. Click the Mute/Blank icon a second time to reactivate the

Output Channel.

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Creating an I/O Position Preset

1. On the Switch tab, set up Input/Output positions (see

Setting an I/O Position).

2. Click on the Store Current I/O Position icon (top right).

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3. The Preset Set screen will appear.

Preset Set screen

4. Select a Preset Location (e.g. PRESET1) to save the current

preset to.

5. When you have selected a Preset Location, the preset will

be saved and you will return to the Switch tab.

Loading an I/O Position Preset

1. On the Switch tab, click on the Recall the Store I/O Position

icon (top right).

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2. The Preset Recall screen will appear.

Preset Recall screen

3. Select the I/O position preset you want to load.

4. The Switch tab will appear with the I/O preset loaded.

Changing a Preset Name

1. On the Switch tab click on the Store Current I/O Position

icon (top right).

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2. The Preset Set screen will appear.

Preset Set screen

3. Click on the Edit icon next to a preset, the Edit Preset

Name screen will appear.

4. Enter the new Preset Name (max. 8 characters).

5. Click the Save button to save the new preset name.

- or ­Click on the Cancel button to return to the Switch tab

without making any changes.

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EDID Settings

Conguring EDID Settings

1. On the Switch tab, click on the EDID Settings tab, the EDID

Settings tab will appear.

EDID Settings screen

2. From the Set EDID Mode to drop-down list, select an EDID

setting for each of the Inputs that are connected to the
Matrix Switch.

• FHD2CH: Full High-Denition-2-Channel

• FHDMCH: Full High-Denition-Multi-Channel

• 4KUHD2CH: 4K Ultra High-Denition-2-Channel

• 4KUHDMCH: 4K Ultra High-Denition-Multi-Channel

• 4KUHD+2CH: 4K Ultra High-Denition + 2-Channel

• 4KUHD+MCH: 4K Ultra High-Denition + Multi-Channel

• TXA: Transmitter A

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• TXB: Transmitter B

• TXC: Transmitter C

• TXD: Transmitter D

Downloading EDID Settings

Enables you to save an EDID setting to the Host Computer.

1. On the Switch tab, click on the EDID Settings tab, the EDID

Settings tab will appear.

EDID Settings screen

2. On the EDID Upload/Download section, click the Download

button that corresponds with the EDID Input settings you
want to download (e.g. EDID USER 1 corresponds to Input 1
settings).

3. The EDID Setting will be saved to your Host Computer in a

.bin le format.

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Downloading EDID Settings from
a Connected Sink Device

1. On the Switch tab, click on the EDID Settings tab, the EDID

Settings tab will appear.

EDID Settings screen

2. On the EDID Upload/Download section, click the Sink EDID

Download drop-down list and select a sink device.

3. Click the Download button, the EDID Setting will be saved

to your Host Computer in a .bin le format.

Uploading EDID Settings

Enables you to upload a custom EDID setting to the Matrix
Switch.

1. On the Switch tab, click on the EDID Settings tab, the EDID

Settings tab will appear.

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EDID Settings screen

2. On the EDID Upload/Download section, click the Browse

button.

3. The File screen will appear, giving you access to the Host

Computers les. Select the EDID le you would like to
download to the Matrix Switch.

Note: The EDID le must be in .bin le format.

4. Click the Update button, a notication screen will appear

asking “Are you sure you want to update EDID?”.

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5. Click the OK button to update the EDID settings.

- or ­Click the Cancel button to return to the EDID Settings tab

without updating.

System Settings

Powering the Matrix Switch On/O

1. From the Switch tab click on the System Settings tab, the

System Settings tab will appear.

System Settings screen

2. Click on the Power eld to toggle the Matrix Switch On or

O.

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Changing Username and Password

1. On the Switch tab click on the System Setting tab, the

System Settings tab will appear.

System Settings screen

2. On the Web User Setting section, enter a Username. The

Username eld has an 8 character limitation.

3. Enter the current password in the Old Password eld.

4. Enter the new password in the New Password eld (Max. 8

characters).

5. Re-enter the new password in the Conrm Password eld.

6. Click the Save button to save changes.

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Setting Web Login Timeout

Enables you to set the idle time before a user is automatically
logged out of the Web Interface.

1. On the Switch tab click on the System Setting tab, the

System Settings tab will appear.

System Settings screen

2. Click the Web Login Timeout (Minute) drop-down list

and select a new timeout time (values range from 5 - 60
minutes).

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Changing Network Settings

Enables you to change/set the Matrix Switch’s IP mode, IP
address, netmask, gateway, and MAC address.

1. On the Switch tab click on the System Setting tab, the

System Settings tab will appear.

System Settings screen

2. Enter the following network information:

• IP Mode

• Static

• DHCP

• IP address

• Netmask

• Gateway

• MAC Address

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3. Click the Save button to save the network settings.

Resetting the Matrix Switch to Default Settings

1. On the Switch tab click on the System Settings tab, the

System Settings tab will appear.

System Settings screen

2. On the Reset to Defaults section, click on the Routing Reset

button to reset all routing settings.

- or ­Click on the Factory Reset button to reset the Matrix

Switch to factory defaults.

Upgrading Firmware

Note: Do not turn o the Matrix Switch when performing a

rmware update.

Enables you to upgrade the Matrix Switch’s rmware.

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For future Firmware updates refer to the Firmware section on
the Product Support tab www.startech.com/VS424HD4K60.

Note: Connect the Mini USB to USB-A Adapter to the

Service Port, in order to connect a USB-A Device.

1. Connect a Mini USB Cable to the Service Port on the

Matrix Switch and connect the other end to a USB Port on

the Host Computer.

2. From the Switch tab click on the System Settings tab, the

System Settings tab will appear.

System Settings screen

3. On the Firmware Upgrade section, click on the Browse

button.

4. The File screen will appear which enables you to access the

Host Computers les. Select the appropriate rmware le.

5. Click the Upgrade button to apply the rmware upgrade.

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Note: While the rmware is upgrading do not turn o the

Matrix Switch.

Telnet Control

Telnet control enables you to use a computer command line to
control Matrix Switch functionality.

Accessing the Command Line in Windows

1. From the Start menu type cmd in the Search eld

2. Press Enter.

Accessing the Command Line in macOS

• From the Go menu, select Application - Utilities - Terminal.

Command Line Interface

To access the Matrix Switch’s command line:

1. On the Host Computer’s command line type Telnet,

followed by the IP Address of the Matrix Switch and a
port number if you are not using a standard or default port
number.

Command Line Interface screen

2. Press the Enter button, to connect to the Matrix Switch.

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Command List

The following is a list of commands that you can use through a
computer’s command line to control Matrix Switch functions:

Notes: All commands must be followed by pressing the

Enter button in order to execute the command.
Commands are not case-sensitive.

Commands also work with RS232 (serial).

Command Description

A N

Switch Output A to Input N (N = 1 - 4)

B N

Switch Output B to Input N (N = 1 - 4)

C N

Switch Output C to Input N (N = 1 - 4)

D N

Switch Output D to Input N (N = 1 - 4)

I N

Switch all Outputs to Input N (N = 1 - 4)

AB....N

Switch outputs AB to Input N (N = 1 - 4)

SETIP xxxx.

xxxx.xxxx

Setting IP, Subnet, Gateway, for a Static IP (x
= 0 - 255)

IPCONFIG

Displays the current IP Conguration

RSTIP

Sets the IP conguration to DHCP mode

P0

Powers the Switch O

P1

Powers the Switch On

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STORE N

Stores the current input/output to setting N
(N = 1 - 4)

SHOW N

Shows the current port’s input/output
setting N (N = 1 - 4)

PRESET N

Creates a preset input/output setting using
N (N = 1 - 4)

NAME N

N1

Names port N as N1 (N = 1 - 4)

N1 =

(LENGTH =

8 MAX)

ST

Displays the Switch’s current rmware
version

EM N N1

Sets port N’s EDID mode to N1

EM N

Displays port N’s current EDID mode

RS

Resets routing settings back to default

USBISP

Enables you to update the Switch’s
rmware using the USB port

HELP

Displays all commands and descriptions

?

Displays all commands

QUIT

Exits Telnet

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Warranty Information

This product is backed by a two-year warranty.

For further information on product warranty terms and conditions, please refer
to www.startech.com/warranty.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or
their ocers, directors, employees or agents) for any damages (whether direct
or indirect, special, punitive, incidental, consequential, or otherwise), loss of
prots, loss of business, or any pecuniary loss, arising out of or related to the use
of the product that exceeds the actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or
consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

36

Hard-to-nd made easy. At StarTech.com, that isn’t a slogan.
It’s a promise.

StarTech.com is your one-stop source for every connectivity part you need.
From the latest technology to legacy products — and all the parts that bridge
the old and new — we can help you nd the parts that connect your solutions.

We make it easy to locate the parts, and we quickly deliver them wherever they
need to go. Just talk to one of our tech advisors or visit our website. You’ll be
connected to the products you need in no time.

Visit www.startech.com for complete information on all StarTech.com products
and to access exclusive resources and time-saving tools.

StarTech.com is an ISO 9001 Registered manufacturer of connectivity and
technology parts. StarTech.com was founded in 1985 and has operations in the
United States, Canada, the United Kingdom and Taiwan servicing a worldwide
market.

Reviews

Share your experiences using StarTech.com products, including product
applications and setup, what you love about the products, and areas for
improvement.

StarTech.com Ltd.

45 Artisans Cres.

London, Ontario

N5V 5E9

Canada

StarTech.com LLP

2500 Creekside Pkwy.

Lockbourne, Ohio

43137

U.S.A.

StarTech.com Ltd.

Unit B, Pinnacle

15 Gowerton Rd.,
Brackmills

Northampton

NN4 7BW

United Kingdom

FR: fr.startech.com

DE: de.startech.com

ES: es.startech.com

NL: nl.startech.com

IT: it.startech.com

JP: jp.startech.com

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support