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KVM Console Extender over Cat5 UTP
SV565UTP
*actual product may vary from photos
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
For the most up-to-date information, please visit: www.startech.com
Manual Revision: 10/25/2011
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FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and
Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction Manual
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Table of Contents
Introduction ............................................................................................1
Packaging Contents ................................................................................................................................. 1
System Requirements .............................................................................................................................. 1
Installation ..............................................................................................2
Front View .................................................................................................................................................... 2
Rear View ...................................................................................................................................................... 3
Hardware Installation ..............................................................................................................................4
Driver Installation ...................................................................................................................................... 4
Conguration ..........................................................................................5
Serial Data Link ..........................................................................................................................................5
Automatic Calibration Button and Light .......................................................................................... 5
Manual Calibration and Settings Menu ............................................................................................5
Commands ..................................................................................................................................................6
Transmitter Unit specic commands ................................................................................................. 6
Image Quality .............................................................................................................................................7
Firmware Upgrade .................................................................................................................................... 7
Troubleshooting .....................................................................................8
Specications ..........................................................................................10
Technical Support ..................................................................................11
Warranty Information ............................................................................11
Instruction Manual
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Introduction
Packaging Contents
• SV565UTP Host Unit
• SV565UTP Remote Unit
• Instruction Manual
• Power Adapter
• Set of rubber mounting feet
System Requirements
• Integrated KVM cable for the host and remote computers (not provided) StarTech.
com ID:SVECONx (PS/2), SVECONUSx (USB)
• Standard 104-key PS/2 keyboard
• Standard 3-button PS/2 mouse
• VGA capable display
Instruction Manual
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Installation
This product is composed of two dierent units: the Host Unit and
the Remote Unit. The Host Unit takes input controls from a computer
(using a PS/2 or USB integrated KVM cable) and allows access to
them via the Remote Unit over Category 5 UTP cable. The remote
computer also connects to the Remote Unit using an integrated KVM
cable (again, either PS/2 or USB) and allows the user at the remote
site to control that computer or the host computer using keyboard
hotkey commands.
A PS/2 mouse and keyboard and a VGA monitor are connected to the
Remote Unit (the console). You can also connect console peripherals
to the Host Unit if you need direct as well as remote access to that
computer.
Preparing Your Site
Before you can install the the product, you need to prepare your site.
1. Determine where the host computer will be located and set up the computer.
2. Determine where the console devices (mouse, keyboard, monitor) will be located
and place them appropriately
3. If you are using surface cabling, ensure you have enough Category 5 unshielded
twisted pair (UTP) network cabling to connect the Host Unit to the Remote Unit’s
location, and that each end is terminated with RJ-45 connector.
OR
4. If you are using premisses cabling, ensure that the category 5 unshielded twisted
pair (UTP) network cabling between the Host Unit and the Remote Unit has been
properly terminated in a wall outlet in each location and there is a patch cable long
enough to connect the Remote Unit and the Host Unit to their respective outlets
Instruction Manual
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Installing the Host Unit
UTP Cable
1. Place the Host Unit near the computer.
2. Switch o the computer and disconnect any existing VGA and input connections.
3. Using a StarTech.com integrated KVM cable (see page 8 for part numbers), connect
the end of the cable that has two (USB) or three (PS/2) connectors to the VGA Out
connector and the USB or mouse and keyboard PS/2 connectors on the computer
as appropriate (The PS/2 version of the cable is color coded.) Connect the opposite
end of the cable with a single connector to the gray coded connector marked
COMPUTER on the Host Unit of the KVM extender.
4. If you wish to have console access to the host computer, connect a PS/2 mouse,
keyboard and VGA monitor indicators marked as CONSOLE on the Host Unit.
5. Connect the UTP cable connection for the Remote Unit to the NETWORK RJ-45
connector on the Host Unit. Connect the opposite end to a terminated wall outlet (if
you are using premises cabling).
Host Computer
(KVM cable)
PS/2 keyboard/
mouse and VGA
console
Power
Connector
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Installing the Remote Unit
UTP Cable
1. Place the Remote Unit near the computer.
2. Switch o the computer and disconnect any existing VGA and input connections.
3. Using a StarTech.com integrated KVM cable (see page 8 for part numbers), connect
the end of the cable that has two (USB) or three (PS/2) connectors to the VGA Out
connector and the USB or mouse and keyboard PS/2 connectors on the computer
as appropriate (The PS/2 version of the cable is color coded.) Connect the opposite
end of the cable with a single connector to the gray coded connector marked
COMPUTER on the Remote Unit of the KVM extender.
4. Connect a PS/2 mouse, keyboard, and VGA monitor to the indicators marked as
CONSOLE on the Remote Unit.
5. Connect the UTP cable connection for Remote Unit to the NETWORK RJ-45
connector on the Remote Unit. Connect the opposite end to a terminated wall
outlet (if using premises cabling).
CAUTION: The UTP network cables that connect the Host and Remote Units carry
electrical current and should not be plugged in to other devices, as they may cause
damage. We strongly recommend marking the cables the cables you are using with
this product at both locations for easy identication.
Host Computer
(KVM cable)
PS/2 keyboard/
mouse and VGA
console
Power
Connector
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Driver Installation
No driver installation is required as the SV565UTP uses standard keyboard/mouse
drivers.
Video Compensation
Video Compensation allows the user to adjust the equalization on the Remote Unit to
optimize video performance based on the length of cable being used, as well as other
factors that may aect . There are ve segments of various lengths of CAT 5 cables from
which to chose; to achieve the best visibility, please refer to the section titled Keyboard
Shortcut Command Sequences, to adjust the video compensation.
First, note the length of CAT 5 cable you used. Then, use the hotkeys to adjust the video
compensation accordingly. You can use the hotkey sequence as outlined in the section
titled Keyboard Shortcut Command Sequences.
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Using the SV565UTP KVM Extender
This section details how to use your KVM extender at both the host and remote
locations.
Using the Host Unit
The Host Unit performs two functions: it allows a user at the Remote Unit to assume
control of the computer on the Host Unit (Computer A), and it also permits the user
at the Host Unit to use Computer A. It has three modes that control which user may
access the system at a given time: Auto (the KVM extender looks for keyboard or
mouse activity from both Host and Remote and automatically accepts input from the
active console), Local (only the user seated at the Host Unit can access the system), and
Remote (only the user at the Remote Unit can access Computer A).
You can use either keyboard shortcuts (if there is a keyboard and mouse attached)
or the mode switch on the top of the Host Unit to control which user has access to
Computer A. By default, the Host Unit operates in Auto mode, and switches to the next
mode in the sequence each time the switch is pressed as follows:
Auto Local Remote
Having a keyboard and mouse attached to the console ports on the Host Unit is
recommended since it oers access to a number of extended features.
LED Indicators
Mode ‘A’ Indicator ‘B’ Indicator
Auto
(Auto senses activity)
Local
(User at Host Unit has control)
Remote
(User at Remote Unit has control)
Flashing Flashing
ON OFF
OFF ON
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Keyboard Shortcut Command Sequences
Standard Hotkey
[Ctrl] - [Ctrl] - [T] [Ctrl] - [Ctrl] - [T]
[Ctrl] - [Ctrl] - [Esc] [Ctrl] - [Ctrl] - [Esc]
[Ctrl] - [Ctrl] - [Alt]+[E] [Ctrl] - [Ctrl] - [Alt]+[E]
[Ctrl] - [Ctrl] - [1] [Ctrl] - [Ctrl] - [E] - [1]
[Ctrl] - [Ctrl] - [2] [Ctrl] - [Ctrl] - [E] - [2]
[Ctrl] - [Ctrl] - [3] [Ctrl] - [Ctrl] - [E] - [3]
[Ctrl] - [Ctrl] - [F3] [Ctrl] - [Ctrl] - [E] - [F3]
[Ctrl] - [Ctrl] - [F4] [Ctrl] - [Ctrl] - [E] - [F4}
Hotkey with
Compatibility Mode
Description
Toggles control of
Computer A between
Auto, Local, Remote
modes
Cancels the hotkey
sequence
Enables (2 beeps)
or disables (1 beep)
Compatibility Mode so
that the KVM extender
will work with a KVM
switch that also uses a
[Ctrl] hotkey sequence
Local Mode: Allows the
user at Host Unit exclusive
access to Computer
A; remote access from
Remote Unit is disabled
Remote Mode: Allows
the console at Remote
Unit exclusive access to
Computer A; access to
Computer A from the
Host Unit is disabled
Auto Mode : Wait for
console activity
Sets the interval of
inactivity in seconds that
the Host Unit will wait
before returning to Auto
Mode
Adjusts the typematic rate
for improved keyboard
responsiveness
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Standard Hotkey
Hotkey with
Compatibility Mode
[Ctrl] - [Ctrl] - [F6] [Ctrl] - [Ctrl] - [E] - [F6]
[Ctrl] - [Ctrl] - [F12] [Ctrl] - [Ctrl] - [E] - [F12]
Description
Privacy Setting:
A. Host Unit in Local
mode (LED B: O, LED
A: On)
1 beep: Reset to Factory
Default.
2/3 beeps: Disable the
Host Unit video output
signal.
B. Host Unit in Auto
mode (LED A&B ashes
alternately)
1 beep: Reset to Factory
Default
2 beeps: Upon keyboard/
mouse activation,
disables the Host Unit
video output temporarily.
(Set for 5,15,30 or 60
second interval)
3 beeps: Upon keyboard/
mouse activation the
Remote Unit or Host
Unit users can disable
the output video signal
temporarily.
(The user can protect
their privacy for 5, 15,
30,60 seconds)
Resets PS/2 mouse
synchronization
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Beep Codes
Some of the keyboard command sequences you issue to the Host Unit have multiple
possible settings. The Unit will beep to indicate what setting you have selected for
the command you issued. (A short beep followed by a long beep indicates an invalid
command.)
[Ctrl] - [Ctrl] - [Alt]+[E] (Compatibility Mode)
1 beep: disabled
2 beeps: enabled
[Ctrl] - [Ctrl] - [F3] (Inactivity Interval for Auto Mode)
1 beep: 5 seconds
2 beeps: 15 seconds
3 beeps: 30 seconds
4 beeps: 60 seconds
[Ctrl] - [Ctrl] - [F4] (Typematic Rate)
1 beep: 6 characters/sec.
2 beeps: 12 characters/sec.
3 beeps: 20 characters/sec.
4 beeps: 30 characters/sec.
Note: Commands described in the [Key] - [Key] format are keys that must be pressed
in order on the keyboard. Commands described in the [Key]+[Key] format must be
pressed simultaneously.
Note: If the Num Lock, Caps Lock, and Scroll Lock lights are ashing in unison on the
keyboard, the other Unit has control of Computer A. You will not be able to use the
computer or issue commands until the other unit has nished using the computer.
Note: If the Extender is operating in Compatability Mode ([Ctrl] - [Ctrl] -[E] (hotkey
sequence), you must enter [Ctrl] - [Ctrl] - [E] - [E] to access port E on the attached KVM
switch.
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Using Remote Unit
Like the Host Unit, the Remote Unit performs two functions: it allows a user at the
Remote Unit to assume control of Computer A if the Host Unit is set to Auto or Remote
mode, and it also permits the user seated at the Remote Unit to use a locally connected
computer (Computer B) as though the SV565UTP KVM extender was transparent.
You can use either keyboard shortcuts or the mode switch on the top of the Remote
Unit to alternate control between A and B. Unlike the Host Unit, however, the switch on
top of the Remote unit only oers two selectable modes:
Local Remote
Mode ‘A’ Indicator ‘B’ Indicator
Remote Access
(Computer A)
Local Access
(Computer B)
ON OFF
OFF ON
Keyboard Shortcut Command Sequences
Standard Hotkey
[Ctrl] - [Ctrl] - [T] [Ctrl] - [Ctrl] - [T]
[Ctrl] - [Ctrl] - [Esc] [Ctrl] - [Ctrl] - [Esc]
[Ctrl] - [Ctrl] - [Alt]+[E] [Ctrl] - [Ctrl] - [Alt]+[E]
Instruction Manual
Hotkey with
Compatibility Mode
10
Description
Toggles console control
between Local Access and
Remote Access
Cancels the hotkey
sequence
Enables (2 beeps)
or disables (1beep)
Compatibility Mode so
that the KVM extender
will work with a KVM
switch that also uses a
[Ctrl] hotkey sequence
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Standard Hotkey
Hotkey with
Compatibility Mode
[Ctrl] - [Ctrl] - [1] [Ctrl] - [Ctrl] - [E] - [1]
[Ctrl] - [Ctrl] - [2] [Ctrl] - [Ctrl] - [E] - [2]
[Ctrl] - [Ctrl] - [F2] [Ctrl] - [Ctrl] - [E] - [F2]
[Ctrl] - [Ctrl] - [F4] [Ctrl] - [Ctrl] - [E] - [F4}
[Ctrl] - [Ctrl] - [F11] [Ctrl] - [Ctrl] - [E] - [F11]
[Ctrl] - [Ctrl] - [F12] [Ctrl] - [Ctrl] - [E] - [F12]
Description
Switches control to
Computer B
Switches control to
Computer A (input
allowed only if the Host
Unit is in Remote or Auto
mode)
Toggles console control
between Computer A and
Computer B
Adjusts the typematic rate
for improved keyboard
responsiveness (PS/2
keyboard only)
Adjusts remote video
quality based on length of
UTPcabling between the
two computers (available
only when switched to
Computer A)
Resets PS/2 mouse
synchronization
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Beep Codes
Some of the keyboard command sequences you issue to the Remote Unit have
multiple possible settings. The Unit will beep to indicate what setting you have
selected for the command you issued. (A short beep followed by a long beep indicates
an invalid command.)
[Ctrl] - [Ctrl] - [Alt]+[E] (Compatibility Mode)
1 beep: disabled
2 beeps: enabled
[Ctrl] - [Ctrl] - [F11] (Remote Image Quality Adjustment)
1 beep: 0 ~ 100 feet (0 ~ 30 meters) of UTP cable length
2 beeps: 100 ~ 200 feet (30 ~ 60 meters) of UTP cable length
3 beeps: 200 ~ 300 feet (60 ~ 90 meters) of UTP cable length
4 beeps: 300 ~ 400 feet (90 ~ 120 meters) of UTP cable length
5 beeps: 400 ~ 500 feet (120 ~ 150 meters) of UTP cable length
[Ctrl] - [Ctrl] - [F4] (Typematic Rate)
1 beep: 6 characters/sec.
2 beeps: 12 characters/sec.
3 beeps: 20 characters/sec.
4 beeps: 30 characters/sec.
Note: Commands described in the [Key] - [Key] format are keys that must be pressed
in order on the keyboard. Commands described in the [Key]+[Key] format must be
pressed simultaneously.
Note: If the Num Lock, Caps Lock, and Scroll Lock lights are ashing in unison on the
keyboard, the other Unit has control of Computer A. You will not be able to use A until
the other Unit releases access to that computer.
Note: If the Extender is operating in Compatability Mode ([Ctrl] - [Ctrl] - [E] hotkey
sequence), you must enter [Ctrl] - [Ctrl] - [E] - [E] to access port E on the attached KVM
switch.
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Specications
Connectors (Host Unit)
Connectors (Remote Unit)
Maximum Distance 150m/500ft
Maximum Video Resolution 1024x768
Power Adapter 9V DC, 600mA, center positive
Dimensions (per unit) 75.0mm x 155.0mm x 20.0mm
Weight (per unit) 299g
RJ-45 Connector Pinout
Pin Color Pair Function
1 White/Orange 2 T
2 Orange 2 R
3 White/Green 3 T
4 Blue 1 R
5 White/Blue 1 T
6 Green 3 R
7 White/Brown 4 T
8 Brown 4 R
2 x PS/2 keyboard/mouse
1 x DE-15 KVM cable port
2 x PS/2 keyboard/mouse
1 x DE-15 KVM cable port
1 x DE - 15 VGA video
1 x RJ45 port
1 x DE-15 VGA video
1 x RJ45 port
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Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a lifetime warranty.
In addition, StarTech.com warrants its products against defects in materials
and workmanship for the periods noted, following the initial date of purchase.
During this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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Hard-to-nd made easy. At StarTech.com, that isn’t a slogan. It’s a promise.
StarTech.com is your one-stop source for every connectivity part you need. From
the latest technology to legacy products — and all the parts that bridge the old and
new — we can help you nd the parts that connect your solutions.
We make it easy to locate the parts, and we quickly deliver them wherever they need
to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to
the products you need in no time.
Visit www.startech.com for complete information on all StarTech.com products and
to access exclusive resources and time-saving tools.
StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology
parts. StarTech.com was founded in 1985 and has operations in the United States,
Canada, the United Kingdom and Taiwan servicing a worldwide market.
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