StarTech.com SV565USAGB, SV565UTPUSA User Manual

USB VGA KVM Console Extender with Serial & Audio Over Cat5 UTP

SV565UTPUSA SV565USAGB

*actual product may vary from photos

DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com

For the most up-to-date information, please visit: www.startech.com

Manual Revision: 03/02/2012

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Instruction Manual

Table of Contents

Introduction ............................................................................................1

Packaging Contents ................................................................................................................................. 1

System Requirements .............................................................................................................................. 1

Installation ..............................................................................................2

Front View .................................................................................................................................................... 2

Rear View ...................................................................................................................................................... 3

Hardware Installation ..............................................................................................................................4

Driver Installation ...................................................................................................................................... 4

Conguration ..........................................................................................5

Serial Data Link ..........................................................................................................................................5

Automatic Calibration Button and Light .......................................................................................... 5

Manual Calibration and Settings Menu ............................................................................................5

Commands ..................................................................................................................................................6

Transmitter Unit specic commands ................................................................................................. 6

Image Quality .............................................................................................................................................7

Firmware Upgrade .................................................................................................................................... 7

Troubleshooting .....................................................................................8

Specications ..........................................................................................10

Technical Support ..................................................................................11

Warranty Information ............................................................................11

Instruction Manual

Introduction

The SV565UTPUSA USB VGA KVM Console Extender w/ Serial & Audio over Cat5 UTP (1000 ft) lets you control a server, workstation or multiple computers (connected through a KVM Switch) over standard Cat5 or Cat6 UTP Ethernet cable, at distances of up to 1000ft (333m) over a secure remote connection to a locked (secure) server.

Attached mounting brackets on the remote unit allow the console extender to be mounted in a convenient location, and features support for resolutions up to 1920x1080, with automatic image calibrations for out-of-the-box performance and manual controls accessible via the serial interface.

For added convenience, the Console/KVM extender supports USB computer connections, and is compatible with any brand of USB KVM Switch.

Packaging Contents

• Transmitter unit

• Receiver unit

• USB A-B cable

• VGA extension cable (male/female)

• Power Adapter

• Instruction Manual

System Requirements

• VGA and USB enabled computer system/KVM switch

• Standard 104-key wired USB keyboard

• Standard 3-button wired USB mouse

• VGA enabled display device (i.e. monitor, projector, etc.) with VGA cable

• Available AC electrical outlet at Receiver Unit location

• OPTIONAL: Additional Receiver units for cascaded operation

Instruction Manual

Installation

Front View

Transmitter Unit

1. DE-15 VGA In (male)

2. 3.5mm mini-jack audio In

3. 3.5mm mini-jack microphone Out

4. USB type B host connector

5. DB9 RS-232 serial (female)

Receiver Unit

1. DE-15 VGA Out (female)

2. 3.5mm mini-jack audio Out

3. 3.5mm mini-jack microphone In

4. USB type A peripheral connectors

5. DB9 RS-232 serial (male)

Instruction Manual

Rear View

1 2 3 4

Transmitter Unit

1. DC Power connector

2. RJ45 Link connector

3. 3.5mm mini-jack Audio Out

4. DE-15 VGA Out (female)

1 2 3 4

Receiver Unit

1. DC Power connector

2. Setup button

3. RJ45 Link Out connector

4. RJ45 Link In connector

Instruction Manual

Hardware Installation

Transmitter Unit

1. Connect the included USB cable between the computer/KVM and the USB port on the Transmitter Unit. This also provides power to the Transmitter Unit.

Optional: A 5V DC power adapter can be used for backup or if not using the USB cable. This power adapter is not included.

2. Connect a male/female VGA cable between the computer/KVM and the “Video In” VGA connector on the Transmitter Unit.

Optional: Connect a monitor to the “Video Out” VGA connector on the Transmitter Unit for local video output.

3. Connect the Cat5e cable from the RJ45 “Link” port to the rst Receiver Unit in the series.

4. Optional: If transmitting audio, connect the speaker/line out on the computer/KVM sound card to the “Audio-In“ 3.5mm connector on the Transmitter Unit.

5. Optional: Connect computer speakers to the “Audio-Out” 3.5mm port for local audio output.

6. Optional: If you wish to receive audio input (microphone), connect the mic-in on the computer/KVM sound card to the “Mic-out” connector on the Transmitter Unit.

7. Optional: Connect the serial port on the computer/KVM to DB9 “Serial” port using the appropriate type of serial cable (i.e. straight-through cable from a PC).

Receiver Unit

1. Connect the included 5V power adapter to the “Power” connector.

2. Connect a monitor to the “VGA-Out” connector.

3. Connect a USB keyboard/mouse to the USB type A connectors.

4. Connect the Cat5e cable from Transmitter Unit to the “Link In” port.

5. To connect additional Receiver Units, connect a Cat5e cable from the “Link Out” port, to the “Link In”, of any additional units.

6. Optional: Connect a microphone to the 3.5mm “Mic-In” port.

7. Optional: Connect computer speakers to the 3.5mm “Audio-Out” port.

8. Optional: Connect an RS-232 serial device to the DB9 “Serial” port.

Driver Installation

No drivers or additional software need to be installed on the host computer.

Instruction Manual

Conguration

Serial Data Link

The SV565UTPUSA/SV565USAGB is able to link two RS232 ports together to allow touchscreens, monitor control ports and other devices to be used remotely. The port’s baud rate is detected automatically and supports 300 to 19200 bps, with 9600 being the preferred rate. If using a baud rate other then 9600 it may take several bytes of data being sent to properly calibrate it. By default the rst Receiver Unit has control of the serial port, but any Receiver Unit can be accessed by using the conguration menu on the Transmitter Unit.

Automatic Calibration Button and Light

SV565UTPUSA/SV565USAGB is able to automatically calibrate to dierent cable lengths in order to preserve image quality. This allows it to work out of the box without any adjustments. Once a good calibration setting is attained, it can be set into xed calibration mode. This ensures it uses the same settings if it is reset or powered o.

The calibration button on the back of the Receiver Unit can be pressed with the tip of a pen. The image will display a brief test pattern and the indicator light will ash. If it is held for more then half a second, it will switch to xed calibration mode. In xed mode the indicator LED below the button will light up and auto calibration will not occur in this state. Press and hold the button again to return to auto calibration mode.

Manual Calibration and Settings Menu

A text-based menu is available on the serial port of both the Transmitter and Receiver units. This can be used to make ne adjustments to the image quality. The menu can be accessed by connecting the serial port to a PC or laptop using a straight-through cable for Transmitter Unit or a null modem cable for Receiver Unit. For computers that don’t have a serial port built in, the StarTech.com ICUSB232 can be used. You can use any terminal communication software to connect to the serial port, such as minicom for UNIX, and HyperTerminal or TeraTerm for Windows.

If the serial data link is being used, the Transmitter Unit will already be set up for serial communication. To connect to a Receiver Unit the serial device must be unplugged rst and replaced with the RS232 null modem cable. Use the same baud rate that the serial device and PC had used to communicate.

If you are not using the serial link just attach the RS232 cable and use 9600 bps. Also congure the terminal software to use 8N1, or 8 bits with no parity and 1 stop bit.

An escape code is used to enter the serial menu from data transfer mode. The code is a one second delay, followed by 3x @ symbols, then another one second delay. A conrmation message will appear if it works. If it does not appear, try again a few

Instruction Manual

times because it depends on timing. To exit the menu press X to return to data transfer mode. Commands are case sensitive.

The Transmitter Unit is able to access all of the Receiver units attached to it, allowing changes to be made from a central location. Also the Transmitter Unit can change which Receiver Unit has the serial link enabled. Receiver units can change their own settings, allowing for ne-tuning to be made in the eld using a laptop.

Commands

h - Help, show all commands

p - Print settings

f - Auto calibration enable

F - Fixed cong enable. Use this to lock in the settings after adjusting

n - Auto calibrate next Receiver Unit in the chain. Use this after you make any

adjustments to vCtrl or gain

z/x - Decrease/increase gain for brightness

c/v - Decrease/increase vCtrl for distance compensation

a/s - Decrease/increase Red skew compensation

q/w - Decrease/increase Green skew compensation

1/2 - Decrease/increase Blue skew compensation

0 - Restore factory default settings and recalibrate

R - Reset device

X - Exit menu and restore serial link mode

Transmitter Unit specic commands

g - Get calibration from a certain Receiver unit. You must do this rst in order to

change any settings. Type the desired Receiver Unit address and then Enter

r - Select which Receiver Unit gets the serial port link to the Transmitter Unit

The rst Receiver Unit has address 1, the second has address 2, etc.

Gain adjusts the brightness of the signal caused by losses in the cable. This does not normally need to be ne tuned, it is better to adjust the monitor’s settings if it is too dark, too bright or has color balance problems.

vCtrl is used to compensate for cable length and variations. This setting can be ne tuned for an optimal trade o between sharpness and noise. If there is excessive

Instruction Manual

blurriness and streaking artifacts, then it is set too low. Increase it gradually until it becomes sharp and free of streaking. If it is too high then there will be problems with color patterns and noise appearing due to the high frequency components of the signal.

Skew is used to compensate for the fact that each pair in a Cat5e cable can have a dierent length and delay. This can cause color skew in ne details like white text on a black background. Fine details will also appear to be slightly blurry, even if no color skew is visible. Adjusting the skew will solve this problem. One of the skew values should remain at zero, while the others can be raised or lowered by a small amount to converge all 3 color channels.

If any of the settings are adjusted too far, the image may disappear because the signal is out of range. Simply auto-calibrate again or change the settings back to get the image to reappear.

Image Quality

Also note that most LCD monitors and displays have built-in image calibration as well. If the monitor is not properly calibrated, the analog to digital converter it uses may introduce errors that will be made worse by the long cable. To calibrate the monitor look for an “auto image adjust” setting in it’s OSD menu, or refer to its user manual. A good test pattern to display while calibrating is a vertical moiré pattern, alternating white and black vertical lines.

Firmware Upgrade

The console extender supports upgrading in the eld by reading new rmware from a USB mass storage device such as a USB key. After downloading the latest rmware le, it must be written to the USB key at a xed address. Note that all data on the USB key will be erased.

This can be done in UNIX using the following command: “dd if=rmware.avx of=/dev/ sda seek=2080” where ‘rmware.avx’ is the upgrade le and ‘sda’ is the USB storage device.

For Windows computers, the ‘dd’ utility can be obtained from chrysocome.net (www. chrysocome.net/dd).

1. Use the command “dd --list” to nd out the necessary mounting point for the USB drive. If the USB drive is mounted as “H:\” drive in My Computer, you will see a response similar to “ \\?\device\Harddisk2 Mounted on \\.\h ”.

2. Then use the command “dd if=rmware.avx of=\\?\device\Harddisk2\partition0 seek=2080“, where ‘rmware.avx’ is the name of the update le and ‘Harddisk2’ is from the rst step.

Make sure you use the correct device name, this will erase all data on the key!

Instruction Manual

Afterwards the key will need to be re-formatted to return to normal use.

To upgrade all the Receiver units and the Transmitter Unit, plug the USB key into the rst Receiver Unit of the chain. If it is plugged into another Receiver Unit it will only upgrade itself. This can be used to upgrade a new Receiver Unit that has recently been added.

While it is upgrading do not disconnect any cables, power o or reset any of the units. This will interfere with the process and possibly render it non-functional. If this happens, simply unplug the USB key when the light stops ashing and plug it back in to start the upgrade again.

After the console extender units have been upgraded successfully, unplug the USB key.

Troubleshooting

Poor quality video or no video

• Ensure it is not in xed calibration mode, then press the calibration button

• If test pattern is not displayed it may be a communication issue or cable problem between the Receiver and Transmitter units

• For a long cable, individual pairs may exceed 300m causing connection problems

• Ensure that Cat5e cable is being used.

• Make sure none of the cables are damaged, broken or exposed to excessive interference

• Ensure video source is connected to IN port of Receiver Unit

• Unplug then plug in the power for both the Transmitter and Receiver units