StarTech.com SV441DUSBI User Manual

4-Port Enhanced Digital USB
KVM Switch Over IP
with File Transfer
SV441DUSBI
Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea­sonable protection against harmful interference in a residential installation. This equip­ment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com­munications. However, there is no guarantee that interference will not occur in a particu­lar installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver •
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an en­dorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this doc­ument, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Instruction Manual
Instruction Manual
Table of Contents
Introduction .................................................................... 1
Features ......................................................................................2
Package Contents .......................................................................3
Hardware Guide ............................................................... 4
Front Panel ..................................................................................4
Installation ....................................................................... 6
Device Connection ......................................................................6
Initial Power-Up ...........................................................................7
Operation ......................................................................... 8
Initial IP-OSD Setting...................................................................8
Mouse Setting..............................................................................11
KVM Switch OSD Operation ........................................................ 12
Data-Transfer Rule ..................................................................13
USB Port Rule .........................................................................14
Using the Web Interface .................................................. 15
The Login Screen ........................................................................15
Web Interface Introduction...........................................................16
Main Menu Selections .................................................................17
Network Configuration ................................................................. 22
User Accounts .............................................................................23
System Identification ...................................................................24
Security .......................................................................................24
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Compatibility ................................................................................ 25
SNMP ..........................................................................................25
RADIUS ....................................................................................... 25
Modem.........................................................................................26
Serial Ports .................................................................................. 26
Time / Date .................................................................................. 26
Firmware .....................................................................................26
Purchase Options ....................................................................27
Status ..........................................................................................28
Port Numbers ..............................................................................28
Help Menu ...................................................................................29
Site Map Menu ............................................................................29
Copyright Menu ...........................................................................29
Using the Terminal Interface via Serial Port.................................29
Accessing the VNC Interface .......................................... 30
Web Interface ..............................................................................30
Native VNC Client ........................................................................ 31
SSH Tunnel (with Native VNC client) ...........................................31
Using the VNC Menu ...................................................................32
Bribar Feature .............................................................................. 33
Main Menu ...................................................................................34
VirtKeys Menu .............................................................................36
Video Tuning menu ......................................................................37
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Accessing KVM Features ...............................................38
OSD Operations ..........................................................................38
OSD Function Keys ..................................................................... 39
Hot Key Commands.....................................................................42
Changing Your Configuration .......................................................43
Optimizing video performance ....................................... 45
Choose the best video mode .......................................................45
Noisy video cards ........................................................................45
Network performance ..................................................................45
Using the Advanced Video Tuning Feature ..................................46
Using the Modem feature ............................................... 47
Background .................................................................................47
Connecting a Modem ..................................................................48
Modem configuration ................................................................... 49
Configuring the Remote Connection ...........................................50
Accessing the Web Interface .......................................................51
Modem Troubleshooting Guide ....................................................53
Serial Remote Control operation ................................... 54
Background .................................................................................54
Connecting Serial Remote Control Modules ...............................54
Using the Web Interface ..........................................................54
Advanced Configuration Using the Integrated SSH Shell............56
Remote Login via SSH ................................................................57
Operating Notes .............................................................. 57
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About Security Certificate Warnings ............................................58
Installing the New Certificate ....................................................... 59
Troubleshooting .............................................................. 60
Specifications .................................................................. 62
General Specifications ................................................................. 62
Supported Protocols .................................................................... 63
Technical Support ........................................................... 65
Warranty Information ...................................................... 65
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Instruction Manual
Introduction
Thank you for purchasing a StarTech.com 4-Port IP KVM Switch with USB Console. The SV441DUSBI revolutionizes remote server manage­ment by combining our industry-leading, third generation Server Remote Control technology with a proven Enterprise class digital KVM switch.
The SV441DUSBI empowers you to securely manage up to four comput­ers remotely from almost anywhere using the internet or your local area network (LAN). Unlike software solutions that require installation and work through your server’s operating system, the SV441DUSBI gives you BIOS level control and full interaction with your system’s boot process. Control does not come at the expense of security: SSH tunneling, SSL encryp­tion, RADIUS authentication, and a configurable firewall are all included to ensure that your network stays secure. Its standardized 1U rack-mount­able metal chassis allows easy installation in your existing rack or cabinet solution.
Server Remote Control is about more than just servers. Using the Serial Remote Interface Module (RPORT), you can interact with virtually any device that uses a RS-232 serial terminal interface like routers, switches, environmental controls, alarm systems, and more. You can also use StarTech.com’s 8 outlet Remote Power Module (PCM815SHNA) to power computers and equipment on an off using an interactive menu.
The SV441DUSBI is the perfect solution for any organization that demands secure, flexible, local and remote administration of its critical systems.
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Instruction Manual
Features
Able to connect to USB devices such as a keyboard, mouse, USB •
hard drive, USB CD-ROM, or USB flash drive
Access to the web console is user ID and SSL password secure. The • Remote Server Management over IP supports 32 user accounts and incorporates SSL encryption of session data, and SSL web communication encryption
Allows for disk emulation and file transfers, including complete remote • application and operating system installations
Auto Scan Mode lets you switch between computers for easy • monitoring
Compact 1U rack height takes up very little cabinet or rack space •
Each computer name can be defined via the OSD menu •
Flash upgradeable •
Hot-pluggable feature allow computers to be added or removed without • shutting down
Includes an onboard Web Server, providing browser-based • configuration and administration
Multiple user accounts restricts access to authorized users and stores • personal settings
Network Setup and Reset buttons •
No software or drivers required •
Obtains an IP address using either DHCP or manual configuration •
Plug and Play compliant •
Supports 16-bit video •
Supports customized SSL certificates •
Users can reboot the system, access the BIOS, and have full control • over the keyboard and mouse - as if they are on site
Works with PC, Mac, and Linux •
Optional mounting bracket•
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Package Contents
1 x SV441DUSBI •
1 x User’s Manual•
4 x KVM Cables •
1 x Package of screws •
1 x Power Adapter •
1 x Power Cord •
Instruction Manual
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Hardware Guide
Front Panel
Instruction Manual
2
1
Power Supply1. Connects to a DC 12V power adapter.
HDB15 Connector 2. Connect to the console monitor.
USB Type A Connectors 3. Connect to the console keyboard and
mouse ports.
Port LED Indicator4. Displays the status of connected PCs (for more specific instructions, see the table below).
Setup Button 5. Press this button to bring up the IP-OSD menu.
RJ-45 Connector 6. Connects to the LAN.
RS-232 Connector 7. Connects to a PC for initial setup.
Reset Button8. This dual-function button selects Power
Reset or Restore Factory Defaults.
Auxilliary Input 9. Link - Reserved for multimedia module.
LED Color Meaning
Green
Red
Blue
3
4
Connected to a PC that is powered on.
Port selected.
Data-transfer function is enabled.
6
5
8
7
9
4
LED Color Meaning
Green + Blue (Light Blue)
Red + Blue (Light Purple)
Red + Green (Yellow)
Red + Green + Blue (White)
Rear Panel
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Instruction Manual
Connected to a PC that is powered on and possesses the data-transfer function.
The selected port possesses the data­transfer function.
The PC that is powered on is selected.
The selected and powered on PC possesses the data-transfer function.
1
R-Port 1. For serial device management with Serial
Supervisor.
USB Type A Connectors2. Two additional ports for any USB devices (e.g. memory, printer, etc.).
HDB15 Connectors3. Connect to 4 servers (or PCs)
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Instruction Manual
Installation
Device Connection
Connect the USB keyboard, mouse, and monitor to the console 1. connectors on the SV441DUSBI.
Connect a Cat5 cable to the LAN port of the SV441DUSBI.2.
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Instruction Manual
Power up the monitor and the SV441DUSBI. The IP-OSD menu should 3. come up automatically. Follow the on-screen instructions to finish the initial setup.
Initial Power-Up
You must power up the SV441DUSBI with a keyboard, mouse, and moni­tor connected before turning on any other devices.
Ensure that the devices you are connecting are powered off before con­necting them to the unit.
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Instruction Manual
Operation
Initial IP-OSD Setting
Power on the monitor and the SV441DUSBI. The IP-OSD menu will automatically appear. Follow the on-screen instructions to complete the initial setup.
Press the Enter key to enter the Advanced Settings Menu. Once the desired settings have been achieved, press ESC to close the Menu.
It is reccomended that you change the password immediately and make a note of it.
Press Enter to go to the next menu.
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Instruction Manual
The IP KVM can have its IP address assigned dynamically, or it can be given a fixed IP address. If you are unaware of the IP address, obtain it from the network administrator.
Press Enter to go to the next menu.
Enter the Netmask (Consult your network administrator if necessary).
Enter the Gateway (Consult your network administrator if necessary).
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Instruction Manual
Enter the address (Consult your net­work administrator if necessary).
Wait for the SV441DUSBI to apply the setting changes.
Press the Enter key.
Press Enter to complete the setting process.
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Instruction Manual
Mouse Setting
Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to the physical movements of the mouse. While this is usually a beneficial interface enhancement, it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted. Follow the instructions below to disable mouse acceleration for the operating system installed on each managed computer.
Open the 1. Mouse Properties application located in the Control Panel.
Under the 2. Motion heading, center the arrow used to modify the pointer speed.
Disable the 3. Enhance Pointer Precision setting by unchecking its respective checkbox.
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Instruction Manual
KVM Switch OSD Operation
To enter the Hotkey Menu, press the Ctrl key twice within two seconds.
L-CTRL• is the Ctrl key located on the left side of the keyboard.
1~8/A~H• are the number keys 1-8 located in the upper row of the
keyboard, and the character keys A-H (not case sensitive).
Please Note: Do not use the keypad at the right of the keyboard.
To enter the KVM Menu, press the Ctrl key three times within two seconds. Once entered, the menu will display a list of the connected computers with corresponding port numbers, names, and statuses, as shown below.
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Instruction Manual
To access additional menu functions, press the F4 key. A new screen will appear displaying more functions, as shown below.
To access the remaining menu functions, press the F4 key again. This will bring you to the screen shown below.
Data-Transfer Rule
Manual stick-on: Data-Transfer function resides in one particular KVM-
Channel, pressing Ctrl + Ctrl + T to switch to the next KVM-Channel.
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Instruction Manual
Tracking KVM-Channel: Data-Transfer function tracks the selected KVM­Channel.
USB Port Rule
Manual stick-on: USB-Port resides in one particular KVM-Channel,
pressing Ctrl + Ctrl + U to switch to the next KVM-Channel.
Tracking KVM-Channel: USB-Port tracks the selected KVM-Channel.
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Instruction Manual
Using the Web Interface
The Web interface is the most intuitive way to configure the SV441DUSBI, offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry­standard HTML Web browser. You can access the Web interface by open­ing your Web browser and entering the IP address of the SV441DUSBI you wish to access/configure. The IP address will be either a) the address assigned by your DHCP server as identified in the previous section, or b)
192.168.1.123 if your network uses static IP addressing.
The Login Screen
Before you can access the Web configuration interface, you must enter a username and password. The default username and password as shipped from the factory is username admin, with a password of admin.
NOTE: Before the login screen appears, your web browser may display a warning about an invalid security certificate. This does not affect the security of your data in any way. Whenever you are prompted about a cer­tificate security problem by your browser or the Java VNC client, always choose the option to continue.
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Instruction Manual
Web Interface Introduction
After the inital login screen, the screen is divided into several sections, a number of which will remain on the screen at all times while viewing the Web Interface:
Name
Main
Menu
Name: At the top of the screen, the name of the machine being controlled
is displayed
Main Menu: At the left-most side of each page, the Main Menu is dis­played, allowing users to choose functions offered by the Web Interface.
Help area: The right-most column offers an optional help summary for each page. If you don’t wish to use this information, it can be closed by clicking the small [x] at the top right (within the Web Interface). If closed, click on the Help button near the top right of each page to re-display it.
Please note: The aforementioned sections of the Web Interface will remain on the screen at all times. Selected categories will be displayed in the center of the screen.
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