StarTech.com SV3253DXI User Manual

16 / 32 Port CAT5 Matrix IP KVM Switch

SV1653DXI SV3253DXI

*actual product may vary from photos

DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com

For the most up-to-date information, please visit: www.startech.com

Manual Revision: 02/22/2012

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Instruction Manual

Table of Contents

Introduction ............................................................................................1

Features ........................................................................................................................................................ 1

Package Contents .....................................................................................................................................1

Required Cables and Hardware ..........................................................................................................2

Installation ..............................................................................................3

Conguration ..........................................................................................5

Using the On-Screen Display ............................................................................................................... 5

Using DHCP ............................................................................................. 7

Web Conguration Using Static IP ......................................................8

Connecting the Host Computer to the Unit ......................................10

Disabling Mouse Acceleration on the Host Computer .....................10

Connecting the SV5CONS Remote User Station (Optional) ............11

Using the Web Interface ........................................................................12

The Login Screen .................................................................................... 13

Web Interface Introduction ..................................................................14

Home ........................................................................................................ 14

Thumbnails ..................................................................................................................................................15

User Preferences ........................................................................................................................................16

Logout ........................................................................................................................................................... 17

File Transfer ..................................................................................................................................................17

Admin Functions ....................................................................................................................................... 21

User Accounts .............................................................................................................................................23

Instruction Manual

System Ident ...............................................................................................................................................24

Security .........................................................................................................................................................26

Compatibility .............................................................................................................................................. 26

SNMP .............................................................................................................................................................27

RADIUS .......................................................................................................................................................... 27

Modem ..........................................................................................................................................................28

Time/Date ....................................................................................................................................................28

Firmware ....................................................................................................................................................... 28

Auto Self Upgrade.....................................................................................................................................29

Manual Upload........................................................................................................................................... 29

Purchase Options ...................................................................................................................................... 29

Info Functions .........................................................................................30

Status ............................................................................................................................................................. 30

Port Numbers .............................................................................................................................................31

Help Menu ...................................................................................................................................................32

Site map Menu ........................................................................................................................................... 32

Copyright Menu ......................................................................................................................................... 32

The VNC Interface .................................................................................. 32

Native VNC Client ...................................................................................................................................... 33

Using the VNC Menu ............................................................................................................................... 34

Bribar Feature ............................................................................................................................................ 34

VirtKeys Menu ............................................................................................................................................40

Video Tuning Menu .................................................................................................................................. 41

Changes/frame ..........................................................................................................................................41

Picture Positioning....................................................................................................................................41

Color Oset .................................................................................................................................................42

Advanced .................................................................................................................................................... 42

Sampling Phase .........................................................................................................................................42

Noise Filter ................................................................................................................................................... 42

Instruction Manual

Flatness Filter .............................................................................................................................................. 43

Getting Peak Video Performance ........................................................................................................ 43

Using the Advanced Video Tuning Feature .....................................................................................44

Disk Control Menu .................................................................................45

Accessing KVM Features .......................................................................46

OSD Operations ......................................................................................................................................... 46

OSD Function Keys ..................................................................................................................................47

Using the Modem feature ....................................................................48

Connecting a Modem ............................................................................................................................. 49

Modem conguration ............................................................................................................................50

Conguring the Remote Connection ...............................................................................................51

Accessing the Web Interface ................................................................................................................ 52

Modem Troubleshooting Guide ......................................................................................................... 53

About Security Certicate Warnings .................................................. 53

Built-in Terminal Emulation .................................................................. 55

How to nd the Built-in Terminal Emulator .....................................................................................55

Navigating the Menus ............................................................................................................................. 55

Troubleshooting ....................................................................................59

Serial Interface Pinout ...........................................................................61

Technical Specications ........................................................................ 62

Technical Support ..................................................................................69

Warranty Information ............................................................................69

Instruction Manual

iii

Introduction

Thank you for purchasing a StarTech.com Enterprise Class KVM. Using the Internet or your TCP/IP enabled network, you can now monitor and control critical PC servers and workstations, using an industry-standard Web browser or VNC client, from virtually any remote location.

Features

• Supports industry-standard networking and management protocols (e.g.TCP/IP and SNMP)

• Oers secure management options including SSL encryption, SSH tunneling, and RADIUS authentication

• Fully integrated, multi-user CAT5 switch, with non-blocking access to 16/32 servers by up to 3 users

• Platform independent: can be managed using any Java-enabled Web browser and connected to virtually any host server or computer that supports PS/2 or USB input devices

• Allows for disk emulation and le transfers, including completely remote application and operating system installations.

• On-Screen Display oers convenient control and conguration options

• Integrated ANSI terminal emulator allows local users and user-station

SSH, telnet and serial-port access to other systems on your network

Package Contents

This package should contain:

• CAT5 Multi-user KVM

• Power Cord

• Rack Mounting Hardware

• Instruction Manual

Instruction Manual

Required Cables and Hardware

Depending on your needs, you may need one or more of the following cables. Please note that the corresponding StarTech.com part numbers are listed in brackets:

All applications:

For connection to a LAN: 1 x Straight-through Ethernet patch cable (M45PATCHxxxx)

DB9F to RJ45F Adapter (GC98FF, GC98MF)

PS/2 Server Interface Module for Enterprise Series (SV5PS2M)

USB Server Interface Module for Enterprise Series (SV5USBM)

Instruction Manual

Installation

*SV1653DXI front panel

*SV1653DXI rear panel

To connect the KVM Remote Control Unit to the Host Computer and Network:

1. Using a Category 5 Ethernet patch cable, connect the LAN connector on the rear panel of the SVxx53DXI to a network data jack (usually on a hub, switch, router, or pre-wired wall jack).

2. Connect a standard PS/2 or USB keyboard to the Local Keyboard port on the rear panel of the SVxx53DXI.

3. Connect a standard PS/2 or USB mouse to the Local Mouse port on the rear panel of the SVxx53DXI.

4. Connect an XGA-compliant (or higher) monitor to the Video Out port on the front panel of SVxx53DXI.

5. Connect the power cord (provided) to an available electrical outlet. Plug the opposite end of the power cord into the AC power connector on the rear of the unit.

6. Power up the KVM.

IMPORTANT: SVxx53DXI is cooled by fans and convection. As such, please ensure the vents on both sides as well as the rear panel are unobstructed.

Instruction Manual

Conguration

SVxx53DXI oers four distinct methods for conguring the unit for your network. Which method will work best will depend on your level of experience and your specic network conguration.

Using the On-Screen Display

Upon initial boot, you will require an administrative username and password. By default, the username and password are both: admin. You will be given the opportunity to change the password (recommended), once the conguration is complete.

The DHCP assigned IP Address will be visible at this time, at the bottom of the screen. If no DHCP server is detected, a factory assigned IP address will be displayed in its place (10.0.0.15 by default). Please make note of the assigned IP address, as you will need to enter it into your web browser to access the Web Interface.

Once the username and password (admin, admin) have been entered, a status window will appear. Press “I” to proceed to the Main Menu screen.

Instruction Manual

You will be asked if you wish to change the default password. Select Yes or No as appropriate, then press Enter to continue. If no DHCP connection is present, press the Setup button on the rear panel of SVxx53DXI to display the Main Menu screen, where you will be given several basic setup options:

If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser. If this is the case, connect a local keyboard (USB or PS/2) and press the Enter key.

To congure SVxx53DXI to your required network settings, use the Network Setup Wizard. To select from the menus provided, use the arrow keys on your keyboard. At any time, you can return to the previous menu by pressing the Page Up key.

Instruction Manual

Using DHCP

This method requires that your network implement DHCP (Dynamic Host Conguration Protocol), usually on a server or network access device such as a router, that dynamically allows devices to join the network without pre-conguration.

Please note: The OSD will report the IP address as assigned by the DHCP server. If you have a directly connected monitor, the following steps are not required.

If the unit is powered on and connected to the network via LAN port on the rear panel, it will automatically attempt to lease an IP address using DHCP. Before you can begin the conguration process, you will need to access the DHCP log from your le server or another device that acts as the DHCP server on the network. (You may need to contact your Network Administrator for this information).

A simple DHCP log should supply (at minimum) three essential details: IP address, MAC address, and device (or machine) name for the computers and other devices connected to your network.

The values for the SVxx53DXI tested above are as follows:

IP Address: 192.168.22.4

MAC Address: 00-0E-C5-00-08-1A

Device Name: (none)

The easiest way to identify your SVxx53DXI on the network is by its MAC address - a unique hardware identier that is specic to your unit. The MAC address of the unit can be found using the OSD setup screen;

Instruction Manual

please write this number down and keep it for future reference. Once you locate the MAC address of your unit in the DHCP log, you can match it to its leased IP address and proceed with the Web conguration.

Please note:

• Once you have located the IP address of the SVxx53DXI and wish to proceed with the Web conguration, do not power o the unit or your DHCP server, since the Enterprise Class KVM might lease a dierent IP address. Should this happen, re-examine the DHCP log to

verify the IP address again.

• DHCP functionality is not aected if you also connected the WAN port on the SVxx53DXI to your network (see below). However, it is not recommended that you connect both the WAN and LAN ports to the

same network segment.

Web Conguration Using Static IP

The DHCP access method described above would not apply to networks that rely on static IP addresses (every device has a pre-congured IP address that does not change). To accommodate this type of installation, the WAN port on the rear panel of the SVxx53DXI is factory-congured with its own IP address.

Please note:

• If you connected the LAN port on the rear panel of the unit to your network, but did not connect the WAN port, you must disconnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation. (If desired, you can return the cable to the LAN port if you congure it with a static IP address during the

conguration process.)

If you have connected both the LAN and WAN ports on the unit to your network, you may proceed with a static IP Web conguration.

Instruction Manual

The following are the factory default values for the WAN port:

IP Address: 192.168.1.123

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254

Broadcast: 192.168.1.255

To access the Web conguration for this product, you will need to congure the workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP address (i.e. 192.168.1.100). For details on how to change the IP address of your computer (if necessary), consult your documentation or System Administrator for assistance.

Please note:

• In order to avoid a conict, it is advisable to verify whether another device on your network is using the same IP address as the SVxx53DXI before connecting it to the network.

• Should an IP address conict occur with another device on the network, power o the conicting device or assign it another IP address before continuing the installation.

• If you are conguring more than a single SVxx53DXI unit using the factory default settings on the WAN port, they cannot be connected to the network at the same time, as they will use the same IP address.

• Not all IP addresses are valid for a given subnet. If you are required to change your subnet (and therefore IP address) to congure the unit, be sure the IP address you choose is within the allowable range for the

255.255.255.0 subnet.

Once your computer is congured to the same subnet as SVXX53DXI, you can use the IP address 192.168.1.123 to access the Web conguration system.

Instruction Manual

Connecting the Host Computer to the Unit

*SV1653DXI rear panel shown

Please note: It is strongly recommended that all systems supporting USB use the USB server interface modules (see StarTech.com part # SV5USBM). PS/2 modules (SV5PS2M) are available for legacy systems.

1. If present, disconnect the existing monitor and PS/2 or USB keyboard/ mouse from the host computer.

2. Connect the PS/2 keyboard and mouse or USB connector to the host computer.

3. Connect the VGA connector to the host computer.

4. Connect the Server Interface Module (SV5PS2M or SV5USBM) to the KVM with a straight through CAT5 cable.

5. Power on the host computer.

Disabling Mouse Acceleration on the Host Computer

Many operating systems oer a feature called mouse acceleration, allowing the user to adjust the responsiveness of the cursor on the screen in relation to physical movements of the mouse. While this is usually a benecial interface enhancement, it will interfere with the operation of the SVxx53DXI and should be disabled on the host computer before a remote session is attempted.

Please note: If the SV5USBM (USB version) is used with a modern Windows O/S computer, there is no need to disable mouse acceleration. Only PS/2 systems, or USB systems with Linux or UNIX operating systems require this change. Ignore this section in that case.

Instruction Manual

To disable mouse acceleration for the host computer operating system:

Windows 98

1. From the Control Panel, click on Mouse.

2. From Mouse Properties, click on the Motion tab.

3. Make sure the Pointer speed bar is centered and Acceleration is set to None.

Windows 2000

1. From the Control Panel, click on Mouse.

2. From Mouse properties, click on the Motion tab.

3. Make sure that the Pointer speed bar is centered and Acceleration is set to None.

Windows XP and Windows Server 2003

Go to Pointer Options and turn o Enhance Pointer Precision. Ensure that the pointer speed bar is centered.

Linux, UNIX and X-Windows

Add this command to your xinitrc, xsession or other startup script:

xset m 0/0 0

Also, under Pointer Control, verify that acceleration and threshold are zero, with the command:

xset q

Connecting the SV5CONS Remote User Station (Optional)

The remote user station allows for extended local control of attached host machines. To connect a remote user station:

1. Connect a VGA monitor to the front of the SV5CONS.

Instruction Manual

3. Connect a USB keyboard and mouse device. (Please note that some keyboards and mice may not work due to non-standard USB implementation)

4. Connect a straight through CAT5 cable to port A on the user-station.

5. Connect the power to the remote user station.

Please Note: The remote user station operates just like the local user port, except a few

extra commands on OSD:

<CTRL> <CTRL> <C> Cause auto calibration to restart

<CTRL> <CTRL> <B> Go to B port

Please note that you may notice a pattern of vertical bars briey displayed during distance calibration; this is normal. As such, please disregard.

To switch A/B connections at any time (even if no

KVM OSD is shown, or if current KVM is powered

Go to A port

down).

Using the Web Interface

The Web interface oers the most intuitive way to congure the SVxx53DXI, as it provides a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser.

You can access the Web interface by opening your Web browser and entering the IP address of the SVxx53DXI you wish to access/congure. The IP address will be either the address assigned by your DHCP server as identied in the previous section, or

192.168.1.123 (if your network uses static IP addressing).

Instruction Manual

Using SVxx53DXI’s web interface requires a browser, with cookies and JavaScript enabled. To start the Java VNC client, login to the Web conguration interface and click on the thumbnail of the desktop on the Home menu, or click on the Connect button, located in the Main Menu.

You may need to upgrade Java support in your browser; however, most modern browsers come with a version of Java that is compatible with this application. The Java VNC client makes a connection back to the SVxx53DXI unit over port 5900 (by default) or 15900 (if encrypted). The encrypted connection is a standard SSL (Secure Socket Layer) encrypted link that encrypts all data from the session, including the actual video pictures.

Because Java is considered a “safe” programming language, the Java VNC client has some limitations. Certain special keystrokes cannot be sent, such as “Scroll Lock” on the keyboard.

This client software requires the use of Java 2 (JRE 1.4) to enable features like wheel mouse support. Sun Microsystems’s Java site, www.java.com, is an excellent resource to ensure your browser and operating system are updated accordingly.

The Login Screen

Before you can access the Web conguration interface, you must enter a username and password. The default username and password as shipped from the factory are username admin, with a password of admin.

Please Note: Before the login screen appears, your Web browser may

Instruction Manual

display a warning about an invalid security certicate. This does not aect the security of your data in any way.

Whenever you are prompted about a certicate security problem by your browser or the Java VNC client, always choose the option to continue.

Web Interface Introduction

Home

Instruction Manual

After the initial login screen, the Home screen will appear, oering a Screen Thumbnail view of the controlled computer, as well as basic le transfer functions, Monitoring Information, System Identication and VNC Client options.

Name: At the top of the screen, the name of the machine being controlled is displayed

Tip line: The area directly below the Name indicates what function each selection from the Main Menu performs. “Hover” the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing.

Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing users to choose functions oered by the Web Interface.

The following elements of the Web Interface may not be available, based on assigned user priveleges (i.e. non-admin users will not see any items under the Admin category.):

Thumbnails

The Thumbnails screen provides a thumbnail view of connected computers, and allows you to click through for direct monitoring of any of the displayed devices. The thumbnails will update periodically.

Instruction Manual

User Preferences

The User Preferences screen oers several conguration options, pertaining to the functionality of SVxx53DXI on a per-user basis. Here, you will be able to customize settings to optimize overall performance, (e.g. Encryption options, VNC options, display and bandwidth options etc.), according to each user’s individual preferences. Please save your selections by clicking the Save Changes button.

Instruction Manual

+ 49 hidden pages

StarTech.com SV3253DXI User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual