StarTech.com PCISAT2F3U4 Instruction Manual

Slot Saver PCI Card

PCISAT2F3U4

Instruction Manual

Actual product may vary from photo

2 Port SATA, 3 Port FireWire, 4 Port USB 2.0 Slot Saver PCI Card

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com Where they occur these references are for illustrative purposes only and
do not represent an endorsement of a product or service by StarTech.com, or an
endorsement of the product(s) to which this manual applies by the third-party company in
question. Regardless of any direct acknowledgement elsewhere in the body of this
document, StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this
manual and related documents are the property of their respective holders.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Verifying Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Accessory Products from StarTech.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Instruction Manual

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Introduction

Thank you for purchasing a StarTech.com Slot Saver PCI card. This product allows you
to add 2 Serial ATA (SATA), 3 FireWire 400, and 4 USB 2.0 ports to your computer using
a space-saving single card design. Perfect for users looking to upgrade their computers
to handle demanding high-speed devices, this card offers easy Plug and Play installation
and the ability to connect peripherals using a variety of popular interfaces.

Features

• Connect three types of devices to your computer using a single PCI card: USB 2.0,
FireWire 400, and Serial ATA (SATA)

•Offers two additional internal connectors for connecting case-mounted hubs and other
devices: one USB 2.0 and one FireWire

• Backed by StarTech.com’s industry-leading lifetime warranty and technical support

Before You Begin

System Requirements

• One available PCI slot

• One of the following operating systems: Windows 98SE/ME/2000/XP/2003, MacOS X

• Minimum processor requirements:

Intel Pentium II (400 MHz or faster)
Intel Pentium III or higher (any speed)
Intel Celeron (900 MHz or faster)
AMD Athlon (any speed)
Mac G3 processor (original, not an upgrade)

•ACD-ROM or other optical drive (for software installation)

WARNING! PCI cards, like all computer equipment, can be severely damaged by static
electricity. Be sure that you are properly grounded before opening your computer case or
touching your PCI card. StarTech.com recommends that you wear an anti-static strap
when installing any computer component. If an anti-static strap is unavailable, discharge
yourself of any static electricity build-up by touching a large grounded metal surface
(such as the computer case) for several seconds. Also be careful to handle the PCI card
by its edges and not the gold connectors.

Contents

This package should contain:

•1 x PCI Slot Saver card

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•1 x Installation disk

•1 x Supplemental power “Y” cable

•1 x Instruction Manual

Installation

This section will guide you through the installation of your PCI Slot Saver card. Please
read through the instructions carefully and complete each step in the order listed.

Installing the Card

1. Make sure that your system is unplugged and you are grounded.

2. Remove the cover of your system (see your computer’s user manual for details, if
necessary) and gently turn your computer onto its side.

3. Locate an empty PCI slot (usually white in color) and remove the metal plate that
covers the rear bracket. You may need a Phillips screwdriver to perform this step.
Retain this screw! You will need it to secure the card later.

4. Gently insert the PCI card into the empty slot, making sure it is firmly seated.

5. Secure the card in place using the screw you removed in Step 3.

6. Connect the SP4 end of the supplemental power “Y”
cable (provided, pictured at right) to the 4-pin white
connector on the edge of the card. The SP4
connector is keyed so it cannot be installed
improperly.

7. Connect the LP4 male connector on the “Y” cable to
an available power connector from the power

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PCI
Slots

SP4 Connector

(to card)

LP4 Connector Male

(to power supply)

LP4 Connector Female

(to another device, optional)

supply. If there is no power connector available, you may remove one from an
existing device (i.e. CD-ROM).

8. If you removed a power connector from another device in the previous step, connect
the LP4 female connector on the “Y” cable to that device so both that device and the
card can be powered. Otherwise, that end of the cable can be left unplugged and will
be available to power future devices that you may add to your computer.

9. Put the computer case back on.

Installing the Drivers

Once you have connected your Slot Saver card, the next time you turn on your computer
Windows will automatically detect that you have installed new hardware. Insert the
installation disk in your floppy drive, and follow the instructions below to install the
required software drivers. Note that you may need a Windows OEM CD to complete the
installation of some of the card components, depending on your Windows installation.
This may not be the same as a “Recovery CD” that is included by some manufacturers.
Contact your computer manufacturer if you need an original Windows installation CD.

Windows 98SE/ME

1. On startup, Windows will detect that new hardware has been installed (PCI standard
PCI-to-PCI bridge) and launch the Add New Hardware Wizard. Click Next and

choose the Search for the best driver for your device (Recommended) option.
Click Next.

2. Uncheck all boxes on this screen and click Next.

3. The Wizard will inform you that “Windows is now ready to install the best driver for
this device...” Click Next

.

. The Wizard will complete the installation. Click Finish.

4. Windows will detect that additional new hardware has been installed (NEC USB
Open Host Controller) and launch the Add New Hardware Wizard. Click Next.

5. Choose the Search for the best driver for your device (Recommended) option.
Click Next.

6. Uncheck all boxes on this screen and click Next.

7. Windows will find more than one possible driver for the device. Under “What do you
want to install?” choose The Updated Driver (Recommended) and click Next.

8. The Wizard will inform you that “Windows is now ready to install the best driver for
this device...” Click Next

.

. If prompted, insert the Windows installation CD

in your CD-ROM or other optical drive. The Wizard will complete the installation.

Click

Finish.

9. Windows will detect another instance of the NEC USB Open Host Controller and
will re-launch the Add New Hardware Wizard. Follow steps 4 through 8 above to
complete the installation.

10. Windows will detect PCI Universal Serial Bus and launch the Add New Hardware

Wizard. Click Next and choose the Search for the best driver for your device

(Recommended) option. Click Next.

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11. On the next screen select only Specify a location. Choose Browse.

12. In the file selection box, double click folders under 3

1/2 Floppy (A:) in the following

order: USB2.0 Host > Nec > Win98_me. Click OK.

13. The file location box under Specify a location will now contain the path to the files.
Click Next.

14. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next. The Wizard will complete the installation. Click
Finish.

15. Windows will detect that additional new hardware has been installed (NEC

Firewarden OHCI Compliant IEEE 1394 Host Controller) and launch the Add New
Hardware Wizard. Click Next.

16. Choose the Search for the best driver for your device (Recommended) option.

Click Next.

17. Uncheck all boxes on this screen and click Next.

18. Windows will find more than one possible driver for the device. Under “What do

you want to install?” choose The Updated Driver (Recommended) and click Next.

19. The Wizard will inform you that “Windows is now ready to install the best driver for

this device...” Click Next

.

. If prompted, insert the Windows installation CD
in your CD-ROM or other optical drive The Wizard will complete the installation.
Click Finish.

20. Windows will detect PCI Mass Storage Controller and launch the Add New
Hardware Wizard. Click Next and choose the Search for the best driver for your
device (Recommended) option. Click Next.

21. On the next screen select only Specify a location. Choose Browse.

22. In the file selection box, double click 3

1/2 Floppy (A:). Click OK.

23. The file location box under Specify a location will now contain the path to the files.
Click Next.

24. The Wizard will inform you that “Windows is now ready to install the best driver for
this device...” Click Next. The Wizard will complete the installation. Click
Finish.

25. Windows will detect all remaining new hardware and install the drivers without
intervention.

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Windows 2000/XP

Windows 2000/XP includes native support for USB 2.0 and FireWire and will install the
drivers automatically. Ensure that you have the most current Microsoft Service Pack
installed. When Windows installs these drivers, you may receive a warning that the files
have not been digitally signed. If this occurs, always choose Yes (Windows 2000) or
Continue Anyway (Windows XP) option to complete the installation process. Windows
will require drivers for the Serial ATA controller contained on the card. Complete the
following steps to install the drivers:

1. Windows will launch the Add New Hardware Wizard. Click Next.

2. Choose the Search for a suitable driver... option and click Next.

3. Check only the Floppy disk drives option. Ensure the installation disk is inserted in

the floppy drive. Click Next.

4. Windows will display a message stating that “Windows has found a driver for this

device”. Click Next. Choose Yes or Continue Anyway if you are warned that the
driver file has not been digitally signed.

5. WIndows will display a message that states “Windows has finished installing software

for this device”. Click Finish.

6. Windows will continue to detect and install any remaining new devices. If the Add

New Hardware Wizard is launched again, repeat steps 1 through 6 from above.

Verifying Your Installation
Windows 98SE/ME

1. Go to Start > Settings > Control Panel.

2. Double click System.

3. Click the Hardware tab.

4. If the card does not

appear with a red x or yellow exclamation point (!) next to it,
Windows has not detected a problem with the installation and the card should
function normally.

Windows 2000/XP

1. Go to Start > Settings > Control Panel.

2. Double click System.

3. Click the Hardware tab and choose Device Manager.

4. If the card does not

appear with a red x or yellow exclamation point (!) next to it,
Windows has not detected a problem with the installation and the card should
function normally.

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Troubleshooting

Q: Why are frames are dropped when I capture from and export to my DV camcorder?
A: Please make sure that DMA (Direct Memory Access) is enabled if you are using IDE

hard disks. DMA access is automatically enabled by default in Windows 2000 and XP.
For Windows 98SE and ME, follow these steps:

1. Right click My Computer and choose Properties from the menu. Click the Hardware
tab.

2. Click the plus (+) sign next to Disk Drives. Highlight your hard disk from the list, right
click it, and choose Properties.

3. Click the Settings tab and check the DMA box. Click OK and restart the computer
when prompted. If needed, repeat these steps for each installed hard disk.

Q: I am having problems with video quality (dropped frames, poor or no audio, signal
noise, etc.) when capturing video from a digital video source over my FireWire card.
How can I correct this?

A: Most problems associated with digital video capture can be minimized or eliminated
by changing the configuration of the video capture software you are using. The default
settings often need to be adjusted to reflect the capabilities of the computer and digital
video source you are using.

Q: I receive a power warning from the operating system when I connect my device. Is
this a problem with the card?

A: No. Some high-draw devices (such as scanners and cameras) that do not have their
own power connection must draw all of their power from the USB port. If you receive
this warning, connect a powered USB hub such as StarTech.com’s ST4200USB to the
computer and connect the device to the hub. Since it has an external power source, the
hub will be able to supply sufficient power to the device.

Q: My scanner does not seem to work with the USB card. Is this a problem with the
card?

A: Some USB scanners (often manufactured prior to 2000) are incompatible with non­Intel USB controllers like the ones used on StarTech.com’s USB cards. We suggest
downloading the most current drivers for the scanner from the manufacturer’s Web site
to try and resolve the issue. If you computer has integrated USB ports, you may also be
able to resolve the problem by moving the scanner to an integrated port and connecting
the other device to the USB card.

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Specifications

Accessory Products from StarTech.com

Contact your local StarTech.com dealer or visit www.startech.com for cables or other
accessories that will help you get the best performance out of your new product.

6 ft. IEEE-1394 FireWire Cable 4-6 pin M/M

1394_46_6

10 ft. IEEE-1394 Firewire Cable 4-6 pin M/M

1394_46_10

15 ft. IEEE-1394 Firewire Cable 4-6 pin M/M

1394_46_15

6 ft. IEEE-1394 FireWire Cable 6-pin to 6-pin

1394_6

10 ft. IEEE-1394 Firewire Cable 6-6 pin M/M

1394_10

15 ft. IEEE-1394 Firewire Cable 6-6 pin M/M

1394_15

IEEE-1394 Firewire 4-6 pin Adapter M/F

FIRE46MF

Mutant Mods 6 ft. Blue - Green Lava Lamp LED IEEE-1394 FireWire Cable, 6-6 pin

1394_6FLBG

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Form Factor/Interface PCI 32-bit, ver. 2.2 compliant, 33/66 MHz

Full-sized card

Standards Supported Serial ATA 1.0

USB 2.0 (backwards compatible with USB 1.1)
FireWire (IEEE 1394A)

Additional SATA Features Watch Dog Timer, SATA to PCI interrupt masking, Spread

Spectrum in receiver

Maximum Data Transfer Rates 150 Mbytes/sec. (Serial ATA)

480 Mbits/sec. (USB 2.0) or 12 Mbits/sec. (USB 1.1)
400 Mbits/sec. (FireWire)

Number of Ports (by interface type) SATA: 2 (internal)

USB Type “A”: 4 (3 external, 1 internal)
FireWire 6-pin: 3 (2 external, 1 internal)

OS Support Windows 98SE/ME/2000/XP

Fully Plug and Play compliant

Regulatory and Other Certifications FCC Class B, CE, UL

Mutant Mods 6 ft. Red - Yellow Lava Lamp LED IEEE-1394 FireWire Cable, 6-6 pin

1394_6FLRY

Mutant Mods 6 ft. Blue LED IEEE-1394 FireWire Cable, 6-6 pin

1394_6LEDBL

Mutant Mods 6 ft. Red LED IEEE-1394 FireWire Cable, 6-6 pin

1394_6LEDRD

Mutant Mods 6 ft. Blue LED USB 2.0 Cable A-B M/M

USB2HAB6LEDB

Mutant Mods 6 ft. Red LED USB 2.0 Cable A-B M/M

USB2HAB6LEDR

Mutant Mods 6 ft. Yellow LED USB 2.0 Cable A-B M/M

USB2HAB6LEDY

Mutant Mods 6 ft. Blue - Green Lava Lamp LED USB 2.0 Cable A-B M/M

USBHAB6FLBG

Mutant Mods 6 ft. Red - Yellow Lava Lamp LED USB 2.0 Cable A-B M/M

USBHAB6FLRY

10 ft. Transparent USB 2.0 Cable A-B M/M

USB2HAB10T

15 ft. Transparent USB 2.0 Cable A-B M/M

USB2HAB15T

6 ft. Transparent USB 2.0 Cable A-B M/M

USB2HAB6T

10 ft. Transparent USB Cable A-B M/M

USBFAB10T

15 ft. Transparent USB Cable A-B M/M

USBFAB15T

3 ft. Transparent USB Cable A-B M/M

USBFAB3T

6 ft. Transparent USB Cable A-B M/M

USBFAB6T

10 ft. High Speed Certified USB 2.0 Cable

USB2HAB10

6 ft. High Speed Certified USB 2.0 Cable

USB2HAB6

18 in. Serial ATA Drive Connection Cable

SATA18

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18 in. Serial ATA Data Cable with LP4 Adapter

SATA18POW

18 in. Right Angle Serial ATA Cable (1 end)

SATA18RA1

24 in. Serial ATA Drive Connection Cable

SATA24

24 in. Right Angle Serial ATA Cable (1 end)

SATA24RA1

Serial ATA to AT A/133 Adapter M/F

SATA2ATA133

36 in. Serial ATA Drive Connection Cable

SATA36

36 in. Right Angle Serial ATA Cable (1 end)

SATA36RA1

24 in. RIght Angle Serial ATA Cable (both ends)

SATARA24

36 in. Right Angle Serial ATA Cable (both ends)

SATARA36

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Technical Support

The following technical resources are available for this StarTech.com product:
On-line help:
We are constantly adding new information to the Tech Support section of our web site.

To access this page, click the Tech Support link on our homepage, www.startech.com.
In the tech support section there are a number of options that can provide assistance
with this product.

Knowledge Base - This tool allows you to search for answers to common issues using

key words that describe the product and your issue.
FAQ - This tool provides quick answers to the top questions asked by our customers.
Downloads - This selection takes you to our driver download page where you can

find the latest drivers for this product.

Call StarTech.com tech support for help:

USA/Canada: 1-800-265-1844
UK/Ireland/Europe: 00-800-7827-8324

Support hours: Monday to Friday 8:30AM to 6:00PM EST (except holidays)

Warranty Information

This product is backed by a lifetime warranty. In addition, StarTech.com warrants its
products against defects in materials and workmanship for the periods noted, following
the initial date of purchase. During this period, the products may be returned for repair, or
replacement with equivalent products at our discretion. The warranty covers parts and
labor costs only. StarTech.com does not warrant its products from defects or damages
arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
officers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential
damages. If such laws apply, the limitations or exclusions contained in this statement
may not apply to you.

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Revised: 2 September 2004 (Rev. B)