StarTech.com ESY1525L User Manual

Elo Entuitive Touchmonitor

User Guide

15" LCD Desktop Touchcomputer

ESY1525L Touchcomputer Series

Revision C

P/N 008594

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transm itted, transcribed, store d in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.

Disclaimer

The informatio n in this docum ent is subject to change wi thout notice. El o TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii

Table of Contents

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . . 1

About the Product . . . . . . . . . . . . . . . . . 1

Operating System . . . . . . . . . . . . . . . 2

Windows XP Pro and 2000 Pro . . . . . . . 2

Windows CE .Net Ver4.2 . . . . . . . . . . 2

Customer Display . . . . . . . . . . . . . . . 2

Magnetic Stripe Reader (MSR) . . . . . . . 2

Touchscreen . . . . . . . . . . . . . . . . 2

Drivers . . . . . . . . . . . . . . . . . . . 2

External Connections and Upgrades . . . . 3

External Connections . . . . . . . . . . . . . 3

Wireless Network Capabilities . . . . . . . 3

CD/DVD Drives . . . . . . . . . . . . . . . 3

Wired Network Connections . . . . . . . . 3

Hard Drive for CE.Net Ver4.2 . . . . . . . 3

Mouse. . . . . . . . . . . . . . . . . . . . 3

Keyboard . . . . . . . . . . . . . . . . . . 4

Upgrades and Changes . . . . . . . . . . . . 4

Accessory Kit. . . . . . . . . . . . . . . . . . 4

Models . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2

Touchcomputer Setup 9

Initial Turn On and Software Registration . . . . . 9

Touchcomputer Operating System Setup . . . 9

License Agreement . . . . . . . . . . . . . 9

Product Key . . . . . . . . . . . . . . . . . 9

Network Settings . . . . . . . . . . . . . . 9

Performing Final Tasks . . . . . . . . . . . 9

Computer Reboots . . . . . . . . . . . . 10

Testing Pre-installed Devices . . . . . . . 10

Customer Display Testing. . . . . . . . . 10

Keyboard Card Reader Testing . . . . . . 10

USB Card Reader Testing . . . . . . . . 10

Controls . . . . . . . . . . . . . . . . . . . 10

Power. . . . . . . . . . . . . . . . . . . . . 11

Power and OSD Lock Out . . . . . . . . . . 12

Technical Assistance . . . . . . . . . . . . . 12

Using the Touchcomputer. . . . . . . . . 12

Using the Web . . . . . . . . . . . . . . 12

Using the Phone . . . . . . . . . . . . . 12

Chapter 3

Safety/Servicing the Touchcomputer 13

Chapter 4

Technical Description 15

Block Diagram . . . . . . . . . . . . . . . . . 15

Computer Specifications . . . . . . . . . . . . 22

Processor . . . . . . . . . . . . . . . . . . 22

Memory . . . . . . . . . . . . . . . . . . . 22

Green Function . . . . . . . . . . . . . . . 22

Audio Function. . . . . . . . . . . . . . . . 22

Operating System . . . . . . . . . . . . . . 22

Ports . . . . . . . . . . . . . . . . . . . . . 22

Real Time Clock . . . . . . . . . . . . . . . 23

Windows CE.Net Ver4.2 Board Support Package

Panel Connectors . . . . . . . . . . . . . . 23

Display . . . . . . . . . . . . . . . . . . . . . 24

Touchscreen Assembly . . . . . . . . . . . . . 25

External 12 VDC Power Supply. . . . . . . . . 25

Stand . . . . . . . . . . . . . . . . . . . . . . 25

Customer Display . . . . . . . . . . . . . . . . 26

Optical Parameters . . . . . . . . . . . . . 26

USB MSR . . . . . . . . . . . . . . . . . . . . 26

Specifications . . . . . . . . . . . . . . . . 27

23

Chapter 5

Touchcomputer Component Layout 29

Touchcomputer Assembly . . . . . . . . . . 30

Touchcomputer Exploded View . . . . . . . . 31

Chapter 6

Components 33

External 12 VDC Power Supply. . . . . . . . . 33

Memory and Hard Drive Options . . . . . . . . 33

Windows 2000 Pro and Windows XP Pro . . 33

Windows CE.Net Ver4.2 . . . . . . . . . . 33

Cables . . . . . . . . . . . . . . . . . . . . . 34

External Cables . . . . . . . . . . . . . . . 34

Chapter 7

Environmental Requirements 35

Temperature Ranges . . . . . . . . . . . . . . 35

Humidity. . . . . . . . . . . . . . . . . . . . . 35

1

Altitude . . . . . . . . . . . . . . . . . . . . . 35

Warranty 37
Index 39

2

Congratulations on your purchase of an Elo TouchSystems Entuitive

Touchcomputer. This manual is to help you operate and maintain the
Touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.

C HAPTER

C

HAPTER

1

I

NTRODUCTION

About the Product

Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the
following features:

The Touchcomputer consists of a 15 inch LCD monitor and a computer in a
package approximately the size of a monitor. The Touchcomputer is capable of
running Windows CE.Net Ver4.2, Windows 2000 Pro and Windows XP Pro

depending on how the Touchcomputer is configured and the options the user
selects. The Touchcomputer consists of an LCD main display with a touchscreen,
a backlight inverter, a touch controller, speakers, and a mother board. The
Touchcomputer also includes an external 12 VDC power Supply, a stand, a

chassis and case, and internal and external cables. The Touchcomputer provides

an optional Magnetic Stripe Reader and an optional Customer Display. The
Touchcomputer does not come with a keyboard or a Mouse, but it does provide

external ports to add them. The Touchcomputer has on screen touch to use as a

1-1

mouse and an on screen keyboard to take the place of an external keyboard. The
Touchcomputer provides the following options.

Operating System

A selection of operating systems can be made between Windows CE.Net Ver4.2,
Windows XP Pro or Windows 2000 Pro.

Windows XP Pro and 2000 Pro

When Windows XP Pro and Windows 2000 Pro are selected, the Touchcomputer
will have a 20 GB or greater hard drive and 256 MB of SDRAM. The
Touchcomputer will boot from the hard drive, which contains the operating
system. No compact Flash will be provided.

Windows CE.Net Ver4.2

When Windows CE.Net Ver4.2 is selected as the operating system, the
Touchcomputer will boot from the onboard 64MB of compact flash. The
Touchcomputer will include 256MB of SDRAM. No hard drive will be provided.

Customer Display

An optional serial customer display can be selected. No applications software is
provided for the Customer Display. A test program is provided to verify the
Customer Display is operating properly.

Magnetic Stripe Reader (MSR)

A USB HID (not available in Windows CE.Net Ver4.2) or USB Keyboard
Emulation MSR can be selected. No applications software is provided for the
MSR. A test program is provided to verify the MSR is operating properly.

Touchscreen

AccuTouch or IntelliTo uch touc hscree ns may be selec ted with a USB in terf ace.
No applications software is provided for the touchscreen. A test program is
provided to verify the touchscreen is operating properly.

Drivers

Drivers and test programs will be provided with each system to operate all
options selected.

1-2 Elo Entuitive Touchmonitor User Guide

External Connections and Upgra des

The following drawing shows the Touchcomputer External connector panel. This
panel of connectors is used by the user to make external connections to the

Touchcomputer. No external connections, other than power, are needed for the
Touchcomputer to operate.

External Connections

Using these external connections, the following capabilities can be provided to
the Touchcomputer by the user:

Wireless Network Capabilities

Wireless network capabilities can be provided via a wireless card added to the
PCMCIA slot.

CD/DVD Drives

CD/DVD drives can be added using the external USB inputs.

Wired Network Conn ections

Wired network connections including internet can be made using the Ethernet
input.

Hard Drive for CE V ersion

A hard drive for the CE version of the Touchcomputer can be added using the
USB inputs or HD can be added internally.

Mouse

A mouse can be added using the mouse port.

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Keyboard

• A keyboard can be added using the keyboard port.

Upgrades and Changes

A laptop type hard drive (2.5") can be added internally to the CE version of the
Touchcomputer.

• SDRAM can be increased from the standard 256 M to 512 M

• Compact Flash can be added (through the compact flash door in the back

of the Touchcomputer) to the Touchcomputer on Windows XP Pro and
Windows 2000 Pro Touchcomputers.

• Customer Displays and Magnetic Stripe Readers can added to any

Touchcomputer.

• Operating System changes between Windows XP Pro and Windows 2000 Pro

can be made by loading the proper operating system on the internal hard drive.

• Operating system changes between either Windows 2000 Pro and Windows

XP Pro to Windows CE.Net Ver4.2 can be made by adding Compact Flash
with the appropriate image and booting from the compact flash.

• Operating system changes from Windows CE.Net Ver4.2 to either Windows

XP Pro or Windows 2000 Pro can be made by adding an internal or external

hard drive with the new operating system loaded.

Accessory Kit

An accessory kit will be provided with each monitor. The acces sory kit provide s
the following:

• Touch Tool CD-The touchtool CD contains the drivers and manual for
EloTouch touchscreen pro ducts. The touc h dri vers wi ll come loaded wit h the
Touchcomputer. These drivers are provided if the operating system needs to
be reloaded.

• Touchcomputer CD-The Touchcomputer CD contains the drivers for devices
used with the Touchcomputer, a copy of the Touchcomputer Users Guide,

test programs to test the Touchcomputer, a copy of the My-T-Touch software,
a copy of the Windows CE.Net Ver4.2 image. These are only needed if the

operating system needs to be reloaded. A Board support Package (BSP) for

Windows CE.Net Ver4.2 is included for creating customers own image. See
the BSP notes and directions on the CD. See section 4.2.8 for a description

of the BSP.

• Quick Install Guide-Shows pictorially how to operate the Touchcomputer.

1-4 Elo Entuitive Touchmonitor User Guide

• US Power Cable

• European Power Cable

•Power Brick

• A pplicable Operating S ystem CD

• Windows 2000 Pro

• Windows XP Pro

• No CD is provided for Windows CE.Net Ver4.2 (but the image is on the
Touchcomputer CD.)

• No serial or USB cables are provided

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Models

The Touchcomputer is available in the following models. A key at the end of
the model list explains the options.

E08919-000 ESY1525L-7UWA-1-CE

F00839-000 ESY1525L-7UWA-1-CE-C1

C63175-000 ESY1525L-8UWA-1-CE

E73369-000 ESY1525L-8UWA-1-CE-M3

E36798-000 ESY1525L-8UWA-1-CE-C1

A78783-000 ESY1525L-8UWA-1-CE-M3C1

C32392-000 ESY1525L-7UWA-1-XP

A82367-000 ESY1525L-7UWA-1-XP-C1

D37281-000 ESY1525L-8UWA-1-XP

D58125-000 ESY1525L-8UWA-1-XP-M2

D61906-000 ESY1525L-8UWA-1-XP-M3

C94408-000 ESY1525L-8UWA-1-XP-M2C1

E21843-000 ESY1525L-8UWA-1-XP-M3C1

F95046-000 ESY1525L-7UWA-1-2K

A88088-000 ESY1525L-7UWA-1-2K-C1

C04515-000 ESY1525L-8UWA-1-2K

F84197-000 ESY1525L-8UWA-1-2K-M2

C48832-000 ESY1525L-8UWA-1-2K-M3

A84590-000 ESY1525L-8UWA-1-2K-M2C1

F83851-000 ESY1525L-8UWA-1-2K-M3C1

1-6 Elo Entuitive Touchmonitor User Guide

Key

PIP Description Key

ESY = Elo System

15 = 15 Inch Display

25 = Desktop cabinetry (In grey plastics only)

L = LCD

7 = AccuTouch

8 = IntelliTouch

S = Serial controller

U = USB controller

W = Worldwide agencies

A = Revision number

1 = Antiglare glass

Mx = MSR unit

x = 2 = MSR USB HID

x = 3 = MSR USB Keyboard Emulation

Cx = Customer Display

x = 1 = Serial Customer Display

CE = Windows CE.Net 4.2 Pro+

Xp = Windows Xp Pro

2K = Windows 2000 Pro

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1-8 Elo Entuitive Touchmonitor User Guide

C HAPTER

Touchcomputer S

C

HAPTER

2

Initial Turn On and Software Registration

Touchcomputer Operating System Setup

The initial setup of the Windows operating system takes approximately 5-10
minutes. Additional time may be needed depending on computers hardware
configuration and connected devices. To setup the Windows OS for you
computer, turn on your computer and fo ll ow the inst ructions on the screen. The
Touchcomputer should be connected to a network providing an internet
connection. It is possible to register Windows over the telephone.

License Agreement

• Click “I accept this agreement”

• Click “Next”

Product Key

• Type in the 25 character product code located on the back of the unit.

• Click “Next”

ETUP

Network Setting s

• Wait for windows to configure network settings.

Perf orm ing F inal Tasks

• Wait for windows to configure network settings.

2-9

Computer Reboots

• Wait for computer to reboot and finally boot up to the desktop.

T esting Pre-insta lled De vices

Touchcomputer come pre installed with several different hardware options. To
test these options, click on the following icons on the Windows toolbar on the
bottom right of the computer. You may also use the desktop icons.

Customer Display Testing

• Click on the “CD” icon.

• The customer display should change, now displaying the text “Elo
TouchSystems Customer Display”.

Keyboar d Card Reader Testing

• Click on the “KCR” icon.

• Click on scan button

• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.

USB Card Reader T esting

• Click on the “UCR” icon

• Click on scan button

• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.

Contro ls

There are two controls to operate the Touchcomputer. There is a brightness
control and a volume control. To increase the brightness, press switch 3. To
decrease brightness, press switch 4. To increase the volume, press switch 1.
To decrease volume, press switch 2.

2-10 Elo Entuitive Touchmonitor User Guide