StarTech.com CABCONS1716I User Manual

1U 17” Rack Mount LCD Console with Integrated 16 Port IP KVM Switch
*actual product may vary from photos
DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com
For the most up-to-date information, please visit: www.startech.com
Manual Revision: 01/31/2013
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Instruction Manual
Table of Contents
Introduction ............................................................................................1
Packaging Contents ................................................................................................................................. 1
System Requirements ..............................................................................................................................2
Assembly ................................................................................................. 4
Hardware Guide .....................................................................................9
Front Panel Functions ..............................................................................................................................9
Network Conguration .........................................................................11
Web Conguration Using the On-Screen Display ......................................................................... 11
Web Conguration Using DHCP .......................................................................................................... 12
Web Conguration Using Static IP ......................................................................................................14
Terminal Conguration Using a Serial Cable ................................................................................... 14
Using the Web Interface ........................................................................16
The Login Screen ....................................................................................................................................... 16
Navigating the Web Interface ............................................................................................................... 17
Main Menu selections ............................................................................................................................. 18
System Ident: ..............................................................................................................................................21
The VNC Interface .....................................................................................................................................25
Using the VNC Menu ................................................................................................................................ 27
Main Menu ................................................................................................................................................... 29
VirtKeys Menu ............................................................................................................................................31
Video Tuning menu ..................................................................................................................................32
Accessing KVM Features .......................................................................34
Cascade Conguration ............................................................................................................................ 34
OSD Operations ......................................................................................................................................... 35
OSD Function Keys ...................................................................................................................................36
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Changing Your Conguration ............................................................................................................... 40
Optimizing video performance ...........................................................................................................41
Using the Advanced Video Tuning feature ......................................................................................42
Using the Modem Feature ....................................................................43
Connecting a Modem .............................................................................................................................. 44
CONS1716I ................................................................................................................................................... 44
Modem conguration .............................................................................................................................45
Conguring the Remote Connection ................................................................................................46
Accessing the Web Interface ................................................................................................................. 47
Modem Troubleshooting Guide .......................................................................................................... 49
Serial Remote Control operation ......................................................................................................... 49
Advanced Conguration Using the Integrated SSH Shell .......................................................... 51
Remote Login via SSH..............................................................................................................................52
About Security Certicate Warnings .................................................................................................. 54
Troubleshooting ..................................................................................... 55
Keyboard Replacement .........................................................................57
Touchpad Replacement ........................................................................ 58
Specications ..........................................................................................59
Technical Support ..................................................................................60
Warranty Information ............................................................................60
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Introduction
This 1U Rack Mount LCD KVM Console features an integrated 16 Port Multi-Platform IP KVM Switch module, 17in active matrix LCD monitor, 105-key keyboard and mouse touchpad neatly combined into 1U of space in any standard rack or cabinet 30in (or greater) in depth.
The IP KVM console oers a design similar to that of a rackmounted laptop computer ­when the console is not in use, it’s as simple as folding the LCD display and keyboard/ mouse up and sliding it back into the server rack on the sturdy mounting rails (included).
A highly-scalable server control solution, the integrated 16-port IP-based KVM switch allows 16 computers (up to 136 computers through eight cascaded 16-port KVMs) to be directly controlled from the console or via the LAN, WAN or Internet, with system navigation options including front panel pushbuttons, hotkey commands and a convenient on-screen display.
To ensure a comprehensive server remote control solution, the LCD KVM Console oers BIOS level control and full interaction with your system’s boot process, providing exceptional remote monitoring capability and control of every aspect of the connected computers.
The IP KVM Console also provides a secure and convenient operating experience, allowing each of the connected computers to be given unique names and locked to prevent unauthorized access.
Providing further versatility, the console is designed for guaranteed compatibility with Dell, Compaq, IBM and HP servers and systems and includes all required rack mounting hardware.
Packaging Contents
• 1x Cabinet console
• 2x Rack mount brackets
• 1x Power plug
• 1x Power adapter
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System Requirements
Depending on your needs, you may require one or more of the following cables:
All applications
• StarTech.com part number: M45PATCHxxxx 1 x Straight-through Ethernet patch cable (to connect the unit to your LAN)
• StarTech.com part number: SVECONxx StarTech.com PS/2 3-in-1 KVM Cables (1 for each managed computer )
• StarTech.com part number: SCNM9FF StarTech.com 10 ft. Cross Wired Serial/Null Modem Cable DB9 F/F
• StarTech.com part number: SVECONUSXX StarTech.com Ultra-Thin USB 2-in-1 KVM Cable
Console Installation
• 1U Cabinet Console - assembled “LCD panel + keyboard + touch pad” drawer
• Rear bracket & extension kit - This kit contains two pieces of rear brackets and two extensions. Make sure you have the correct kit to t the depth of your cabinet.
NOTE: the following length is measured between front and rear poles, inside the rack cabinet not the outside depth of a rack
Front pole to rear pole distance ( Depth ) cm inch
Minimum 59 23.2
Maximum 96 37.8
Front pole to rear pole
Minimum 57.5 22 5/8 77.5 30 1/2
Maximum 70.5 27 3/4 90.5 35 5/8
Instruction Manual
distance
(Depth)
CABCONS30KIT CABCONS42KIT
cm inch cm inch
2
Overhead Diagram
KVM Module
KVM Module
Depth
Depth
Console
Drawer
Console
Drawer
The KVM Module can be connected to a console, or be used as a stand-alone KVM Switch. There are three major categories: PS/2, USB and Sun Interfaces.
NOTE: You can only connect to a computer using the PS/2 port.
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Assembly
1. Remove the safety stopper from the console drawer. The safety stopper is designed to prevent the drawer from sliding out during transportation. Please note that once the Safety Stopper is removed, the drawer is free to slide out when the console is tilted. Be cautious, as this could cause injury.
2. Attach the extensions (from the Rear bracket & extension kit) to both sides of the KVM switch module. Please note the length of the extensions and mount them as shown. For a 2U module, the extensions are mounted to the lower half of the module.
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Please note the orientation of the wide side of the extension
3. Fasten the console to the rack, using the provided screws.
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4. Slide the rear bracket into both sides of the unit, ensuring the three round screws are INSIDE the bracket track, while sliding inward (noting the arrows in the diagram below).
5. Attach both brackets to the rack:
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6. Push the KVM switch module evenly toward the drawer:
7. Slide the console drawer out and fasten both units using the screws provided:
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8. Make sure the C-36 connectors are rmly connected:
8mm (5/16”)
C36 Connector
9. Connect the power supply to the power jack on the KVM module to complete the assembly.
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Hardware Guide
Front Panel Functions
1
KVM Control and Status:
(This section is eective only when a KVM switch module is connected.)
1. Computer Selection Pad - Press one of these pushbuttons to select a computer. For 16 port models, 1-8 represent the lower 8 ports, while A-H indicates the higher 8 ports. Port 1 and A share the same pushbutton; if port 1 is already selected, tap its pushbutton to select port A. If port 1 is not selected, press and hold pushbutton 1 for two seconds to select port A.
2. Selected Computer Indicator - One of the indicators turns red when a corresponding computer is selected by pushbuttons, hotkey or OSD menu.
3. Local Console in Operation - When a computer is accessed through the console, this will illuminate green.
4. Remote Console in Operation - This will illuminate green when a computer is accessed by another set of keyboard/mouse/monitor connected to the Remote console when the KVM Switch Function Module is a 2-console KVM.
LCD Panel Control:
5. LCD Panel Menu - These buttons invoke the OSD menu for the LCD panel and acts as menu selection/navigation
6. LCD Panel Adjustment - Lets you adjust settings for the LCD panel.
2
3 4
7 8
10
5
6
9
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Keyboard Status and LCD Panel Power Switch:
1. Num Lock - Keyboard Num Lock status
2. Caps Lock - Keyboard Caps Lock status
3. Scroll Lock - Keyboard Scroll Lock status
4. LCD Panel Power Switch
Rear Panel Functions
1
2 3 4
5 6 7 8 9 10
11
1. DC In
2. Link
3. Serial Port
4. VGA Out
5. R-Port
6. IP Setup button - Pressing this button (using a paperclip, etc.) will automatically load the On-Screen Display.
7. Reset button a) Power reset - reboots power to the CABCONS1716I unit b) Conguration reset - During conguration, resets values to default
8. LAN
9. PS/2 Keyboard
10.PS/2 Mouse
11.Remote connections (x 16)
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Network Conguration
CABCONS1716I oers four distinct methods for conguring the unit for your network. Which method will work best depends on your level of experience and your specic network conguration.
NOTE: Connecting the remote computers prior to following the steps outlined below can result in system instability. Please refrain from connecting the remote computers, until the local peripherals have been connected.
Web Conguration Using the On-Screen Display
Upon boot-up, including following a reset, CABCONS1716I will display a window on the local video output (front VGA connector), that will appear as follows:
Assigned IP Address
The initial screen will display the IP address assigned by your existing DHCP server (if present on your network). If no DHCP server is detected, a factory assigned IP address will be displayed in its place (10.0.0.15 by default). Please make note of the assigned IP address, as you will need to enter it into your web browser to access the Web Interface.
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If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser. If this is the case, connect a local PS/2 keyboard and press the Enter key. In order to proceed, you will require an administrative username and password. By default, the username and password are admin. You will be given the opportunity to change the password (recommended) to be performed once the conguration is complete.
Alternatively, you may press the Setup button on the front panel, and you will not be asked to enter the admin password if you just press Enter.
At the main OSD menu (pictured below), you will be given several basic setup options. To congure CABCONS1716I to your required network settings, use the Network Setup Wizard. To select from the menus provided, use the arrow keys on your keyboard.
Web Conguration Using DHCP
This method requires that your network implement DHCP (Dynamic Host Conguration Protocol), usually on a server or network access device such as a router that dynamically allows devices to join the network without pre-conguration.
It also assumes that you will have easy access to your network’s DHCP
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log, since you will need to know the IP address of the unit to complete the conguration over your Web browser. (If you are unsure of how to access your network’s DHCP log, contact your System Administrator for details.) If the unit is powered on and connected to the network via the LAN port on the rear panel, it will automatically attempt to lease an IP address using DHCP.
Before you can begin the conguration process, you will need to access the DHCP log from your le server or other device that acts as the DHCP server on the network. A simple DHCP log looks similar to the following:
The information displayed for your own network may vary signicantly from the data displayed in the image, but should supply (at minimum) three essential details: IP address, MAC address, and device (or machine) name for the computers and other devices connected to your network. The values for the CABCONS1716I tested above are as follows:
IP Address: 192.168.22.4
MAC Address: 00-0E-C5-00-08-1A
Device Name: (none)
The easiest way to identify your CABCONS1716I on the network is by its MAC address, a unique hardware identier that is specic to your unit. The MAC address of the unit can be found on a white sticker on the bottom of the CABCONS1716I. Retain this number for future reference. Once you locate the MAC address of your unit in the DHCP log, you can match it to its leased IP address and proceed with the Web conguration.
NOTE: Once you have located the IP address of the CABCONS1716I and wish to proceed with the Web conguration, do not power o the unit or your DHCP server, since the Server Remote Control might lease a dierent IP address. Should this happen, re-examine the DHCP log to verify the IP address again.
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Web Conguration Using Static IP
Unlike the DHCP access method described above, some networks rely on static IP addresses wherein every device has a pre-congured IP address that does not change.
To access the Web conguration for this product, you will need to congure the workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP address (i.e. 192.168.1.100). For details on how to change the IP address of your computer (if necessary), consult your documentation or System Administrator for assistance.
NOTE: It is advisable to verify whether another device on your network is using the same IP address as the CABCONS1716I before connecting it to the network, to avoid a conict. Should an IP address conict occur with another device on the network, power o the conicting device or assign it another IP address before continuing the installation.
NOTE: Not all IP addresses are valid for a given subnet. If you are required to change your subnet (and therefore IP address) to congure the unit, be sure the IP address you choose is within the allowable range for the 255.255.255.0 subnet.
Once your computer is congured to the same subnet as the CABCONS1716I, you can use the IP address 192.168.1.123 to access the Web conguration system.
Terminal Conguration Using a Serial Cable
Conguring the CABCONS1716I using a serial cable is the best choice if you need to precongure the unit before attaching it to a network (i.e. when sending to a branch oce, customer site, etc.).
In general, the Web conguration is preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to perform the conguration. However, if you wish to use the serial cable method to congure the CABCONS1716I, you can use any typical communication software package (UNIX: tip, cu, kermit, minicom; Windows: HyperTerminal, kermit).
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You can use the serial port on the CABCONS1716I to access the terminal conguration tool; to do so, you will require a null modem serial cable. Connect a female end of a serial cable to the serial port used for serial access on the host computer. Connect the opposite end to the CABCONS1716I. Congure the terminal software with “8N1” settings:
Connection speed: 115200 bps
No. of bits: 8
Parity: None
Stop bits: 1
Sample HyperTerminal conguration:
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Using the Web Interface
The Web interface is the most intuitive way to congure the CABCONS1716I. As it oers a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser.
You can access the Web interface by opening your Web browser and entering the IP address of the CABCONS1716I you wish to congure. The IP address will be either:
a) The address assigned by your DHCP server as identied in the previous section, or
b) 192.168.1.123 if your network uses static IP addressing.
The Login Screen
Before you can access the Web conguration interface, you must enter a user name and password. The default username and password as shipped from the factory is username admin, with a password of admin.
Whenever you are prompted about a certicate security problem by your browser or the Java VNC client, always choose the option to continue.
NOTE: Before the login screen appears, your Web browser may display a warning about an invalid security certicate. This does not aect the security of your data in any way.
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