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Rugged crash cart adapter
NOTECONS02X
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
For the latest information, technical specications, and support for
this product, please visit www.startech.com/NOTECONS02X.
Manual Revision: 06/15/2015
*actual product may vary from photos
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FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
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Table of contents
Product diagram ....................................................................................1
Introduction ............................................................................................2
About the rugged crash cart adapter ................................................................................................ 2
Packaging contents .................................................................................................................................. 2
System requirements ...............................................................................................................................2
Installation ..............................................................................................3
Install the software on a laptop running Windows .......................................................................3
Install the software on a computer running Mac OS ................................................................... 3
Connect the crash cart adapter ........................................................................................................... 4
About the LED indicators ......................................................................4
Server keyboard and mouse LED ........................................................................................................ 4
Server VGA LED .......................................................................................................................................... 5
User console link and activity LED ...................................................................................................... 5
Using the crash cart adapter ................................................................5
About the toolbar ..................................................................................................................................... 5
Move or detach the toolbar...................................................................................................................6
About the toolbar status information ............................................................................................... 6
Toolbar options ..........................................................................................................................................6
About the Zoom menu ........................................................................................................................... 7
About the Video menu ............................................................................................................................8
About the File Transfer menu ............................................................................................................... 10
About the Keyboard menu .................................................................................................................... 11
About the Mouse menu .......................................................................................................................... 11
About the Toolbar menu ........................................................................................................................ 12
Troubleshooting .....................................................................................13
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Technical support ................................................................................... 15
Warranty information ............................................................................15
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Product diagram
Link and activity LED
VGA LED
Keyboard and mouse LED
USB connector
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15-pin VGA connector
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Introduction
About the rugged crash cart adapter
You must install the provided software on the laptop to be able to use the crash cart
adapter. You don’t need to make any changes to the server(s) being controlled.
You don’t need to start or shut down the software before you unplug the crash cart
adapter. You can connect or disconnect the adapter at any time.
Packaging contents
• 1 x rugged crash cart adapter
• 1 x USB A to mini-B cable
• 1 x USB software key
• 1 x quick start guide
System requirements
Laptop requirements
• USB 2.0-enabled laptop computer
• 20 MB of available hard drive space
• 24-bit capable display
• One of the following operating systems:
• Windows® 7 (32-bit and 64-bit)
• Windows 8 (32-bit and 64-bit)
• Windows 8.1 (32-bit and 64-bit)
• Windows Vista® (32-bit and 64-bit)
• Windows XP (32-bit and 64-bit)
• Windows Server® 2008 R2
• Windows Server 2003 (32-bit and 64-bit)
• Mac OS 10.6 and later (tested up to 10.10)
• Linux® 2.6.x to 3.13x (32-bit and 64-bit)
Server requirements
• VGA-enabled video card (DVI support via optional DVI to VGA cable adapter)
• USB keyboard and mouse support
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Operating system requirements are subject to change. For the latest requirements,
please visit www.startech.com/NOTECONS02X.
Installation
Install the software on a laptop running Windows
1. Disconnect the crash cart adapter and cancel any Add New Hardware dialog
windows.
2. Insert the provided USB software key and run the setup.exe installation program.
3. Follow the on-screen instructions to complete the installation.
4. Use the provided USB A to mini-B cable to connect the crash cart adapter to a USB
port on your laptop. You don’t need the other server connections at this time.
5. A Found New Hardware dialog window should appear. Windows locates the device
driver les and automatically installs them. This is a one-time step that you won’t
need to complete again.
6. Open the main application and begin to use the crash cart adapter.
Note: You don’t need to restart your computer to complete the installation.
Install the software on a computer running Mac OS
1. Disconnect the crash cart adapter.
2. Insert the provided USB software key.
3. Double-click the MacOSX-install.dmg le.
4. After a short delay to verify the disk image, a window opens and displays the
application and a link to /Applications. Drag and drop the main application onto
the /Applications link.
5. To use the application, double-click /Applications.
6. Use the provided USB A to mini-B cable to connect the crash cart adapter to an
available USB port on your laptop. You don’t need the other server connections at
this time.
7. Open the main application and begin to use the crash cart adapter.
Note: You don’t need to restart your computer to complete the installation.
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Connect the crash cart adapter
After you install the drivers and software for the crash cart adapter onto the laptop,
you can plug the adapter into the server.
• Connect the attached VGA cable and the USB type A to mini-B cable into the desired
server. For DVI-I (analog) computer systems, use a DVI to VGA cable adapter (for
example, StarTech.com ID DVIVGAMF).
About the LED indicators
If none of the LED indicators are illuminated, it means that the USB crash cart adapter
isn’t receiving power from either of the USB connections. When the USB crash cart
adapter is being operated in normal conditions, either one of the USB ports can
provide enough power to operate the crash cart adapter.
Note: The USB keyboard and mouse emulation is always active, even if the laptop USB
is disconnected.
Server keyboard and mouse LED
LED behavior Scenario
Solid light The emulated USB keyboard and mouse are working
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Blinks for a brief
time
Blinking
constantly
The emulated mouse is moving or an emulated key is being
pressed.
A problem with the USB connection to the server is occurring.
For example, the server is disconnected or the host’s operating
system isn’t enumerating the USB device.
Server VGA LED
LED behavior Scenario
Solid light A valid VGA video signal is being received.
No light Nothing is connected or the system has entered power-saving
Blinking You’re trying to use an unsupported video mode or there is a
problem with the video signal.
Note: Regardless of the video input status, the server VGA LED won’t illuminate until
the adapter has been connected to the application software at least once.
mode.
User console link and activity LED
LED behavior Scenario
Solid light A good connection to the laptop is established.
Blinking
constantly
Blinks for a brief
time
The USB connection to the laptop is lost or ignored, or was
never established.
Video data is being sent to the laptop.
Using the crash cart adapter
When the crash cart adapter is connected, the real-time video from the attached host
computer is displayed and centered in the main window.
About the toolbar
There is a toolbar displayed along the top edge of the window. You can hide, detach,
or drag the toolbar onto the other three edges of the window. This toolbar includes
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a number of shortcuts and displays some status information. All of the functions
included in the toolbar are also available in the drop-down menus located across the
top of the screen.
Move or detach the toolbar
Do one of the following:
• To detach the toolbar, drag the handle on the top-left edge of the screen.
When the toolbar is detached, click the red X or circle to close the toolbar.
• To move the toolbar, drag the handle on the top-left edge of the screen. When
you drag or move the toolbar, you can leave it on the top or bottom edge of
the screen if you’re in horizontal mode, or on the left or right edges of the
screen if you’re in vertical mode.
About the toolbar status information
When the system is running, the system statistics are displayed on the far-right side of
the toolbar. The rst number that is displayed is the USB bandwidth in bits per second.
When no motion is detected by the hardware video compression, no bits are sent.
“Noisy” video cards and ongoing video animations cause a constant stream of USB
trac.
The next two numbers in the toolbar indicate the achieved frame rates for the
hardware and software components respectively. The hardware information is
measured in Hz and range from 1 to 85 Hz, but is typically 30 or 60 Hz. The software
information is measured in fps (frames per second) and is limited to a maximum of 60
fps. The software information that is displayed varies depending on what processes the
other software on your laptop is running.
Toolbar options
3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
1 2
1. Click to change the orientation of the tool bar to vertical or horizontal.
2. Click to immediately exit the pocket console application.
3. Click to ne-tune the video picture.
4. Click to open the video-related settings screen.
5. Click to take a screen shot and save it as a PNG, JPG, or BMP le.
6. Click to record (video capture).
7. Click to loop record (video capture).
8. Click to play previously recorded video.
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9. Click to pause the playback.
10. Click to make a movie (.avi le) out of a previously recorded video.
11. Click to switch between full-screen and window mode.
12. Click to go to 100% zoom or the largest zoom possible.
13. This number represents the current zoom percentage.
14. The disk control (le transfer) icon.
15. The keyboard status (a red X indicates that there is an issue). Click to open the
special keys screen.
16. The USB mode that the keyboard is in.
17. The caps lock indicator (green if active). Click to simulate pressing the Caps Lock
button.
18. The Num Lock indicator.
19. The Scroll Lock indicator.
20. Click to send Ctrl+Alt+Del to the server.
21. The status area that displays the USB bandwidth, and hardware and software frame
rates.
About the Zoom menu
The Zoom menu includes a number of options that you can use to set the zoom
percentage and resize the window accordingly. For example, if the attached server is
running at XGA resolution (1024 x 768) and you select 50% zoom, the main window is
set to a size of approximately 512 x 384.
Note: Not all of the zoom options are possible because laptop screens are too small
for the larger zoom percentages. In those cases, the software resizes the screen to the
largest window possible.
The following options are available in the Zoom menu:
• Center the window on the screen. This option is useful when the window is o of
the edge of the screen.
• Turn on full-screen mode. This option is ideal for smaller screens. To stop running
full-screen mode, click the icon again. If the toolbar is disabled when you enter
full-screen mode, a smaller toolbar with only the full-screen and quit options is
displayed. This smaller toolbar oats and can be moved, but it can’t be hidden.
• Locate the toolbar along the left or right vertical edge. This option is useful if your
laptop features a widescreen display (for example, 16:10 aspect or 1280 x 800), as it
provides more usable screen height.
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The following are some things to note when using some of the options available in the
Zoom menu:
• This program doesn’t enlarge video, it only shrinks it. As such, text mode (720 x 480
or similar) won’t be enlarged to ll your screen.
• The toolbar is automatically disabled when you select a zoom percentage below
50%. When you zoom out and return to a larger screen size, you need to manually
enable the toolbar.
• Unusable parts of the window are displayed in grey. This happens because the video
is scaled by an integer factor of 1/16 and because of other rounding issues.
About the Video menu
The following options are available in the Video menu:
• Auto ne-tune picture. Select this option to automatically adjust the sampling
phase of the video. This option makes the picture sharper and reduces USB trac.
The picture will freeze for about one second while the calibration is performed.
• Video Settings. Includes the following options:
• Picture Positioning. Use the four arrows to ne-tune the position of the video
image, similar to the centering controls found on video monitors. The adjusted
values are automatically used whenever this same video mode is displayed
again. To automatically center the video image within the program window,
click Auto. To save your changes, click Save.
• Sampling Phase (Sharpness). Use this option to override the automatic phase
adjustment. To apply auto phase again, click Auto. The numbers shown under
the slider represent the phase (angle) of the control. To save your changes,
click Save.
• Noise Filters. The hardware uses two lters to reduce USB trac and improve
picture quality. The rst Noise lter helps to remove speckle noise. This lter
doesn’t usually display a visual eect, except when you move the mouse
at high values, some pixels may be left behind. The second Flatness lter
converts regions that are nearly all of the same color to the same color to aid
with compression. At higher values, color banding is much more visible. By
default, both lters are enabled and set to 1. You can override these settings
and also save customized settings that apply to all of the video modes. To save
your changes, click Save.
• Color Brightness. Move the sliders to x dark or over-saturated colors. To
automatically adjust the color, click the Auto button. To return to the default
factory settings, click the Default button.
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• Color Oset Adjustments. Move the sliders to x black levels in the image. To
automatically adjust the levels, click the Auto button. To return to the default
factory settings, click the Default button.
• Save PNG snapshot. Select this option to take a screen shot of the current window
contents and save it as a PNG, JPG, or BMP le. Screen shots are always stored at full
resolution and contain the whole screen.
• Capture Video Mode details. Select this option to view the current video mode
settings used on the server and to save the settings information to a text le.
• DDC. Select this option to set the default maximum video resolution on the USB
crash cart adapter.
• Video Capture. Includes the following options:
• Record. Select to capture the current display until you stop recording or until
the user-dened period is reached (functions only when the NOTECONS02X
is connected). To specify a destination folder where the recorded les are
stored, click the Record button or click Video > Record. Make sure that you
have read and write access to your destination folder or an error message
will be displayed when you try to save les to the folder. After choosing your
destination folder, set the maximum record time (1 to 3600 seconds). Values
outside the 1 to 3600 range are automatically reset to 1 or 3600. To stop
recording, click the Record button again or click Video > Record. Note: The
Playback/Pause, Make a Movie, and File Transfer features are disabled while
you’re recording.
• Loop Record. Select the Loop Record option to continuously capture the
latest video until the user-dened period is reached (functions only when
the NOTECONS02X is connected). To specify a destination folder where the
recorded les are stored, click the Loop Record button or click Video > Loop
Record. Make sure that you have read and write access to your destination
folder or an error message will be displayed when you try to save les to it.
After choosing your destination folder, set the maximum record time (1 to
3600 seconds). Values outside the 1 to 3600 range are automatically reset to
1 or 3600. If the pre-set time is Y seconds, the nal record time could be in
the range of Y to 2Y seconds. To stop recording, click the Loop Record button
again or click Video > Loop Record. Note: The Playback/Pause, Make a Movie,
and File Transfer features are disabled while you’re recording.
• Playback/Pause. Select the Playback/Pause function to view recorded
or loop-recorded les. This option is available regardless of whether the
NOTECONS02X is connected or not. To view a video le, click the Playback
button or click Video > Playback. Select a folder that contains the record les
made by NOTECONS02X. Choose the playback frame rate (30 is recommended
for Windows and 60 is recommended for Mac and Linux systems). The lower
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the frame rate is, the slower the video is replayed, which may mean that you
can see more details. Note: The Record, Loop Record, Make a Movie, and File
Transfer features are disabled during playback.
• Make a Movie. Select the Make a Movie option to create an .avi le from
previously recorded or loop-recorded les. This option is available regardless
of whether the NOTECONS02X is connected or not. To create an .avi le, click
the Movie button or click Video > Make Movie. Select a folder that contains
the record les made by NOTECONS02X. Select an output resolution for the
.avi le. If the recording was created using a resolution larger than the chosen
output resolution, the output video may look squashed. Note: The Record,
Loop Record, Playback, and File Transfer features are disabled when you select
the Make a Movie option.
About the File Transfer menu
File transfer works like a removable USB drive, but instead of a real drive, it creates a
disk image on the host computer that stores the les. Only one computer at a time
may access the image. Similar to what happens when you plug in a USB drive, when
the disk image is created, the target computer can read and write to the disk image
but the host computer can’t. The virtual USB drive can be used by any program or
operating system without requiring special drivers.
Disk images are dynamic. For example, if you create a 10 GB disk and copy a 1 MB le,
it uses only 1 MB plus overhead. Note: Large images are less ecient and may take up
more space when copying many small les.
Disk images that use the VHD format are compatible with Microsoft Windows and can
be mounted by Windows Explorer.
ISO CD-ROM and DVD images can also be used for read-only storage, meaning that
you can install an operating system without burning a real CD.
You can also drag-and-drop les onto the video window to automatically copy les
and create a temporary image.
To open the Disk Control screen, click the disk icon on the toolbar.
The following options are available in the File Transfer menu:
• Browse. Click to open an existing image le (supports dynamic VHD les and ISO
images).
• New. Click to create a new disk image (you will be prompted to specify your desired
size).
• Insert. Click to connect a disk image to a target computer. If there isn’t a disk image
loaded, a temporary one will be created. Temporary images are deleted when the
program is closed.
• Eject. Click to remove the disk image from the target computer.
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• View Files. Click to open the Disk Image Viewer window to view the directory tree
view and le list for the currently selected directory. You can drag-and-drop les
onto the le list to copy them.
• To access the option to extract the entire directory to a location on your
connected host computer, right-click a directory in the left pane.
• To access the option to create a new directory and to extract, delete, and add
le operations, right-click in the right pane.
• Add les. Select this option to open up a le dialog to quickly add les. If no disk
image is loaded, a temporary one is created.
• Extract all. Select this option to open a le dialog to extract the entire contents of
the image to the host PC.
• Read and Write speed. Click to view the current data transfer rate.
• Disk Size. Click to view the size of the disk image currently inserted.
• Prevent Removal. Displays a 1 to indicate that removal may damage le contents.
Make sure you eject the device from the operating system rst.
About the Keyboard menu
Most of the keystrokes are forwarded directly to the connected host computer,
however, some special key combinations, such as Ctrl+Alt+Del, are blocked by
the computer’s operating system. To view a dialog box with common special key
sequences that you can send manually, click on the Keyboard icon or click More
special keys.
There are check boxes at the bottom of the keyboard menu for each of the meta keys
(both left and right). When selected, the key-down event is sent. When the check box
is unselected, the key-up event is sent. This means that you can use the check boxes
to compose complex sequences not shown on this screen. To unselect all of the check
boxes, click the Reset button.
To ‘hotplug’ the USB going to the host keyboard and mouse, click Simulate Hotplug
(reset). Hot plugging simulates unplugging the USB cable and immediately
reconnecting it, and completely resets the USB keyboard and mouse emulation.
Note: When you initiate hot plugging, the keyboard and mouse aren’t available until
the device driver on the host computer reinitializes the emulated keyboard and mouse.
During this time, a red X is shown on the keyboard icon on the toolbar.
About the Mouse menu
The options available in the Mouse menu eect the emulated USB mouse.
The following options are available in the Mouse menu:
• Disable mouse entirely. Although in most cases you need to use the laptop
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pointing device (for example, a touch pad), if you have a standard USB mouse,
you may want to connect it directly to the server instead of the laptop. The laptop
screen and keyboard are still used in this conguration, but the mouse emulation is
not, which avoids accidental touches on the laptop touchpad being registered as a
click. This setup is also recommended when you use NOTECONS02X with USB KVM
switches. USB KVM products generally can’t understand the USB mouse emulation
device because of its advanced use of the HID (Human Interface Device) standard.
When you disable the mouse entirely, the mouse cursor is shown as a circle with a
line through it to remind you that clicks aren’t eective in that window.
• Swap Buttons. To swap the order of the buttons so that the left and right buttons
are reversed, select this option. This setting is useful for people who control the
mouse with their left hand. Your laptop remembers this setting and may also swap
buttons to suit your preferences. It’s not always clear how many swaps are needed
and which layer is doing the swapping. As such, you should experiment with this
option to achieve the settings that you want.
• Captured Mouse mode. In Absolute Mouse mode, you can move the laptop mouse
around the window and click as necessary. In Relative Mode, the mouse doesn’t
move until you click once on the desktop. This “captures” the mouse and subsequent
clicks and motions are sent to the controlled host computer. To release the captured
mouse, without pressing any of the buttons, make a circle gesture with the mouse
in either clockwise or counter-clockwise direction. If you have a keyboard, you can
also press Alt+Ctrl+Shift at the same time to release the captured mouse.
• Mac OS X Scaling. By default, this mode is enabled and applies a special adaptive
scaling factor to maintain perfect alignment when using NOTECONS02X with Mac
OS X computers.
• Motion reporting mode. Use this submenu to view the current mouse motion
reporting mode. You can also use this submenu to force the system into relative
mode. Any BIOS system that uses the USB mouse probably won’t support absolute
mode. Similarly, programs that run in DOS with the BIOS converting USB events
into legacy PS/2 mouse events won’t be able to understand absolute mouse events.
The USB laptop console will drop down to relative mode when the host computer
indicates that it doesn’t support absolute mode (there is a way to do this over USB
protocol). You can also force relative mode, which causes a USB hotplug event and
is internally remembered by the USB laptop console itself. If the host computer
doesn’t correctly implement the USB HID specication, you may need to force
Relative mode.
About the Toolbar menu
The options in this menu provide a more direct way to control the toolbar. Options
include docking, oating, hiding, or showing the toolbar. A check mark next to the
option indicates that it’s the current state of the toolbar. The program remembers the
state of the toolbar when you close the program and applies it when you reopen it. To
restore the default settings for the toolbar, click Restore default window layout.
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Troubleshooting
None of the NOTECONS02X lights are illuminated
One of the possible causes of this issue is that the adapter isn’t receiving power from
either of the USB connections.
Try the following action:
• Connect the device to other USB ports that you know are receiving power.
A black bar is appearing on the left or top of the image
Try the following actions:
1. Click Video > Video Settings.
2. Click the Picture Positioning arrows to move the image to the left or up until you
can’t see any black on the image.
3. To save your changes, click Save.
The LEDs on the user console are ashing or the software says NOTECONS02X
isn’t connected
This issue may be a result of the device drivers not being installed properly.
To verify that the device drivers are installed correctly on a computer running a version
of Windows OS, complete the following steps:
1. Unplug NOTECONS02X.
2. Restart your system.
3. Plug in NOTECONS02X.
If the device drivers are installed correctly, a Found New Hardware message should
appear.
A red X appeared over the keyboard icon in the toolbar
One of the possible causes of this issue is that the attached computer isn’t handling the
emulated USB keyboard and/or mouse. The attached computer may be disconnected
or powered down, or the operating system may be halted. If any of those things are
occurring, the keyboard and mouse won’t work, as indicated by the red X.
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Try the following actions:
• Click Keyboard > Simulate Hotplug (reset).
The USB KVM switch isn’t working
Try the following actions:
• Instead of using a direct connection to a server, try to disable the USB mouse
emulation or force Relative Mouse Motion mode. Disabling the USB mouse
emulation simplies the USB prole presented to the KVM switch, and even the
most basic USB implementation should be able to understand and support the
keyboard and mouse in Relative Mouse Motion mode.
The toolbar is missing, the screen is always full screen, or the window is frozen
or too big or small
Try the following actions:
• To restore the window positions and toolbar state, click Toolbar > Window Layout.
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Technical support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship
for the periods noted, following the initial date of purchase. During this period,
the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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