Starry S00911 User Manual

Front

Text (except where noted),

illustrations, download badges

and background ood are all

printed in:

Starry Navy

PMS 282U

PMS 5265C

C80 M76 Y42 K33

#3C3C57

*DO NOT PRINT*

*DO NOT PRINT*

Folding

1. Fold in thirds vertically

2. Fold in quarters horizontally

3. “Get Started” panel should be the cover when

completely folded

Starry Launch

Get
started

Get the Starry app

The app gives you easy access to everything you

need for your Starry Internet subscription.

•

Check your billing activity

•

Access advanced settings

•

Get support when you need it

•

Access your WiFi name and password

Download the Starry app at

URL is printed in:

starry.com/app

Starry Blush

PMS 7416U

PMS 2029C

C0 M68 Y53 K0

#FC766A

What’s in
the box

Starry Launch

3

112

Power

WAN A / WAN B

Your Starry Launch is on.

2

5GHz/2.4GHz

Your Starry Launch can

create two dierent wi

networks. These lights show
they’re working.

4

3

Depending on how your Starry
Launch is connected, one of
these lights will turn on to show
it’s connected to the internet.

4

1-3

Ethernet ports are active.

Power supply

Phone Cable

Questions?

We have answers

We’re here to help Here’s how to reach us

Starry Experts are available around the clock,

so whether you’re setting up a new device,

you noticed buering on a video, or you’re

just looking for a great brownie recipe, don’t

hesitate to get in touch.

Call

888.231.9403

Email

[e-mail]

Message

in the Starry app

Starry Launch, Model S00911

Important Product Information Guide

Starry Launch

This Important Product Information Guide contains
safety, handling, regulatory, and software license
information, as well as the limited warranty for
your Starry Launch. Keep this booklet for your
future reference.

WARNING: Failure to follow these safety

instructions could result in re, electric shock, or

other injury or damage to Starry Launch or other
property. Read all safety information below before
using Starry Launch.

Important Safety and Handling
Information

Using your Starry Launch

•

Use of the equipment, including related

precautions, is intended to be in accordance
with the manufacturer’s instructions.

•

Use the power cable that came with your Starry

Launch. If power cable shows evidence of
wear, do not use the cable and contact Starry
Customer Support by email at
[e-mail] or by phone at
[phone].

•

Do not use Starry Launch if it is damaged as it

may cause injury.

•

The physiological eects of chemical substances

used in or with this equipment have not been
investigated.

Placing, using, and storing your Starry Launch

•

Your Starry Launch should be placed on surface

that allows the pads on the bottom to grip the
mounting surface. The mounting surface must be

rm, such as a tabletop, countertop or shelf.

•

Do not cover your Starry Launch with anything

at anytime, regardless of whether it is currently
operating or not operating. It must be in free
space and uncovered at all times.

•

Do not place your Starry Launch in direct sunlight

or expose the unit to heat sources
at any time.

•

WARNING: To reduce the chance of electric

shock or injury, do not use Starry Launch in or
near water or wet locations. Do not expose your
Starry Launch at anytime to water, moisture or
dampness. Keep your Starry Launch away from
drinks, bathrooms, sinks, open windows and so on.

•

Your Starry Launch must be installed and

operated with the minimum distance 20cm (8in)
between it and your body.

•

Your Starry Launch must be not co-located or

operating in conjunction with any other antenna
or transmitter.

•

Do not expose your Starry Launch to extreme

temperatures.

• Operating Temperature: 0 to 40 degrees C
(32 - 104 degrees F)

• Storage Temperature: -10 to 50 degrees C
(14 - 122 degrees F)

• Relative Humidity: 20 - 80%, non-condensing

Handling your Starry Launch

•

Do not lift your Starry Launch by any cables

attached to it.

•

Be careful not to drop your Starry Launch while

transporting it.

•

If your Starry Launch falls from its mounting

surface or falls while you are handling it,
a person may be injured if the unit impacts
part of the body. Handle very carefully.

•

Do not block the air vents or insert any items into

air vents at anytime.

•

Do not disassemble the unit at any time. You

can run the risk of electric shock and voiding any
applicable warranty. Contact Starry Customer
Support with any questions.

Service + Support

Maintenance and Cleaning Instructions

Periodically wipe your Starry Launch with a dry,
non-abrasive cloth.

Servicing Your Starry Launch

Your Starry Launch does not have any parts that
should be serviced by you, the user. In the event
that you require service, please contact Starry
Customer Support.

Starry Support

You can reach Starry Customer Support by
email at [e-mail], by phone at
[phone], or explore our support resources
at www.starry.com/support.

Certication + Regulatory Information

FCC ID: 2AGZ3S00911

FCC Compliance Statement

This device complies with part 15 of the FCC rules.
Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation. See instructions
if interference to radio or television reception
is suspected.

Radio and Television Interference

This device generates, uses, and can radiate radio­frequency energy. If it is not installed and used
properly—that is, in strict accordance with Starry’s
instructions—it may cause interference with radio
and television reception.

This equipment has been tested and found to
comply with the limits for a Class B digital device

in accordance with the specications in Part 15
of FCC rules. These specications are designed

to provide reasonable protection against such
interference in a residential installation. However,
there is no guarantee that interference will not
occur in a particular installation.

You can determine whether your computer system

is causing interference by turning it o. If the

interference stops, it was probably caused by the
computer or one of the peripheral devices.

If your computer system does cause interference
to radio or television reception, try to correct
the interference by using one or more of the
following measures:

•

Turn the television or radio antenna until the

interference stops.

•

Move the computer to one side or the other of

the television or radio.

•

Move the computer farther away from the

television or radio.

•

Plug the computer into an outlet that is on a

dierent circuit from the television or radio.

(That is, make certain the computer and the
television or radio are on circuits controlled by

dierent circuit breakers or fuses.)

If necessary, consult Starry. See the service and
support information that came with your Starry
product. Or consult an experienced radio/ television
technician for additional suggestions.

Important: Changes or modications to this

product not authorized by Starry Inc. could void
the EMC compliance and negate your authority
to operate the product.

This product has demonstrated EMC compliance
under conditions that included the use of
compliant peripheral devices and shielded cables
(including Ethernet network cables) between
system components. It is important that you
use compliant peripheral devices and shielded
cables between system components to reduce
the possibility of causing interference to radios,
television sets, and other electronic devices.

Responsible party (contact for FCC matters only):

Starry, Inc.
Corporate Compliance
38 Chauncy Street, 2nd Floor
Boston, MA 02111

Wireless Radio Use

This device is restricted to indoor use when
operating in the 5.15 to 5.25 GHz frequency band.

Exposure to Radio Frequency Energy

The radiated output power of this device is below
the FCC radio frequency exposure limits established
for uncontrolled environments. Nevertheless, it is
advised to use the device in such a manner that
the potential for human contact during normal
operation is avoided.

Canadian Compliance Statement

This device contains license-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license­exempt RSS(s). Operation is subject to the
following two conditions: (1) this device may not
cause interference; and (2) this device must accept

any interference, including interference that may
cause undesired operation of the device. This
device is restricted to indoor use when operating in
the 5.15 to 5.25 GHz frequency band. The radiated
output power is below the Industry Canada(IC)
radio frequency limits. This device must be installed
and operated with a minimum distance of 20cm
(8in) between it and your body.

Cet appareil contient un ou des émetteur(s)/
récepteur(s) exempt(s) de licence respectant les
exigences d’Innovation, Sciences et Développement
économique Canada (ISDE) en matière de CNR
exempts de licence. Son fonctionnement est
soumis aux deux conditions suivantes: (1) cet
appareil ne doit pas causer d’interférences; et (2)
cet appareil doit accepter toutes les interférences,
notamment celles qui peuvent occasionner un
fonctionnement indésirable du dispositif. Cet
appareil est limité à une utilisation intérieure
lorsqu’il est exploité dans la bande de fréquences
de 5,15 à 5,25 GHz. La puissance rayonnée de
sortie est inférieure aux limites de fréquence

radioélectriques dénies par ISDE. Cet appareil doit

être installé et exploité à une distance minimale de
20 cm (8 po.) de votre corps.

Disposal and Recycling Information

This symbol indicates that your product must be
disposed of properly according to local laws and
regulations. When your product reaches its end of
life, contact Starry or your local authorities to learn
about recycling options.

Software License Agreement

Use of Starry Launch constitutes acceptance of
the Starry and third-party software license terms
found at: www.starry.com/legal/eula

Back

Background ood is

printed in:

Starry Navy

PMS 282U

PMS 5265C

C80 M76 Y42 K33

#3C3C57

Medium blue semicircles

are printed in:

Cornower

PMS 7683U

PMS 2135C

C71 M62 Y17 K2

#5F6899

Light blue semicircles

are printed in:

Light Blue

#C3C4D4

C23 M19 Y8 K0

PMS 5305U

PMS 5305C

*DO NOT PRINT**DO NOT PRINT*

© 2018 Starry, Inc. All rights reserved.
Starry and the Starry logo are trademarks
of Starry, Inc. Printed in 2018.

Printed in China.