Starry Wing
The WiFi Range Extender
Important Product
Information Guide
This Important Product Information Guide
contains safety, handling, regulatory, and
software license information, as well as the
limited warranty for your Starry Wing. Keep this
booklet for your future reference.
WARNING: Failure to follow these safety
instructions could result in re, electric shock,
or other injury or damage to Starry Wing or
other property. Read all safety information
below before using Starry Wing.
Important Safety and
Handling Information
Using your Starry Wing
• Use of the equipment, including
related precautions, is intended to be
in accordance with the manufacturer’s
instructions.
• Do not use a Starry Wing if it is damaged,
such as one with a cracked case or bent
electrical prongs, as it may cause injury.
• The physiological eects of chemical
substances used in or with this equipment
have not been investigated.
Placing, using, and storing your
Starry Wing
• Your Starry Wing should be placed in an
electrical outlet in a low trac area.
• Do not cover your Starry Wing with
anything at anytime, regardless of whether
it is currently operating or not operating.
It must be in free space and uncovered at
all times.
• Do not place your Starry Wing in direct
sunlight or expose the unit to heat sources
at any time.
• WARNING: To reduce the chance of
electric shock or injury, do not use Starry
Wing in or near water or wet locations. Do
not expose your Starry Wing at anytime to
water, moisture, or dampness. Keep your
Starry Wing away from drinks, bathrooms,
sinks, open windows, and so on.
• Your Starry Wing must be installed and
operated with the minimum distance 20cm
(8in) between it and your body.
• Your Starry Wing must be not co-located
or operating in conjunction with any other
antenna or transmitter.
• Do not expose your Starry Wing to extreme
temperatures.
» Operating Temperature: 0 to 35
degrees C (32 - 95 degrees F)
» Storage Temperature: -10 to 50
degrees C (14 - 122 degrees F)
» Relative Humidity: 20 - 80%, non-
condensing
Handling your Starry Wing
• Do not lift your Starry Wing by any cables
attached to it.
• Be careful not to drop your Starry Wing
while transporting it.
• If your Starry Wing falls from mounting
surface or falls while you are handling it, a
person may be injured if the unit impacts
part of the body. Handle very carefully.
• Do not block the air vents or insert any
items into air vents at anytime.
• Do not disassemble the unit at any time.
You can run the risk of electric shock and
voiding the limited warranty. Contact
Starry Customer Support with any
questions.
Service + Support
Maintenance and Cleaning Instructions
Periodically wipe your Starry Wing with a dry,
non-abrasive cloth. Gently wipe the surface
until any surface blemishes, dirt, or oils have
been removed.
Servicing Your Starry Wing
Your Starry Wing does not have any parts that
should be serviced by you, the user. In the
event that you require service, please contact
Starry Customer Support.
Starry Support
You can reach Starry Customer Support at
support@starry.com or explore our support
resources at www.starry.com/support.
Certication + Regulatory
Information
FCC ID: 2AGZ3S00211
FCC Compliance Statement
This device complies with part 15 of the FCC
rules. This device complies with the relevant
RF radiation exposure limit set forth for an
uncontrolled environment. Operation is subject
to the following two conditions: (1) This device
may not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause undesired
operation. See instructions if interference to radio
or television reception is suspected.
Radio and Television Interference
This computer equipment generates, uses,
and can radiate radio-frequency energy. If it
is not installed and used properly—that is, in
strict accordance with Starry’s instructions—it
may cause interference with radio and
television reception.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment o and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
If necessary, consult Starry. See the service
and support information that came with your
Starry product. Or consult an experienced
radio/ television technician for additional
suggestions.
Important: Changes or modications to this
product not authorized by Starry Inc. could void
the EMC compliance and negate your authority
to operate the product.
This product has demonstrated EMC compliance
under conditions that included the use of
compliant peripheral devices and shielded cables
(including Ethernet network cables) between
system components. It is important that you
use compliant peripheral devices and shielded
cables between system components to reduce
the possibility of causing interference to radios,
television sets, and other electronic devices.
Responsible party (contact for FCC matters only):
Starry, Inc.
Corporate Compliance
P.O. Box 52226
Boston, MA 02205
Wireless Radio Use
This device is restricted to indoor use when
operating in the 5.15 to 5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.
Exposure to Radio Frequency Energy
This device complies with FCC Rules. This
device should be installed so that a distance of
at least 20 centimeters (8 inches) will normally
be maintained between the device and the
body of any user or nearby person, a distance
that will help to ensure that the device as
designed complies with the FCC’s guidelines
for exposure of the general population to radio
frequency energy.
Disposal and Recycling Information
This symbol indicates that your
product must be disposed of properly
according to local laws and regulations. When
your product reaches its end of life, contact
Starry or your local authorities to learn about
recycling options.
Software License Agreement
Use of Starry Wing constitutes acceptance of
the Starry and third-party software license
terms found at: www.starry.com/legal/eula
Starry One-Year Limited Warranty Summary
Starry warrants the included hardware product
and accessories against defects in materials
and workmanship under normal use for one
year from the date of original retail purchase by
the original end-user. Starry does not warrant
against normal wear and tear, nor damage
caused by accident or abuse. To obtain service
call Starry Customer Service—available service
options dependent on country in which service
is requested and may be restricted to original
country of sale. Call charges and international
shipping charges may apply depending on
location. Subject to the full terms and detailed
information on obtaining service available at
www.starry.com/legal /warranty and www.
starry.com/support, if you submit a valid claim
under this warranty, your exclusive remedy
and Starry’s exclusive liability under this limited
warranty will be for Starry to either (1) repair
the product with new or refurbished parts;
(2) replace the product with a commercially
reasonable equivalent new or refurbished
product; (3) refund the actual out-of-pocket
cost paid for the product less any rebates and
discounts. Warranty benets are in addition to
rights provided under local consumer laws. You
may be required to furnish proof of purchase
details when making a claim under this warranty.
© 2016 Starry, Inc.
All rights reserved.
Starry and the Starry logo are
trademarks of Starry, Inc.
Printed in China.
version 161116
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