STARPLUS DHS-L User Manual

User Guide

The Answer To Your

Company’s Growing

Communication Needs

DHS-L

STARPLUS

DHS-L

™

Digital Key Telephone System

User Guide

Issue 2 - October 2001

Release Date Changes

16-00Initialproductrelease

210-01Contentclarification

LI FE S UP P ORT A PP LI CATI ON S PO LI CY

VO D AV I Te ch n o lo g y, I n c. products are not authorized for and should not

be used within Life S upport applications. Life S upport systems are equ ipm ent in tende d to s uppo rt or sustain lif e and who se fa ilur e to per form when properly used in accord ance with instructions provided can be reasonably expected to result in significant personal injury or death.

VODAVI Tech nology, Inc. warrantyis limited to replacement of defective components and does not cover injury to persons or property or other consequential damages.

This material i s copyrighte d by VODAVI Technology, Inc., and may be duplicated by Authorized Dealers only. Any unauthorized reproductions, use or dis closure of thi s mate rial, or any part thereof, is strictly prohibited and is a violation of the Copyright Laws of the United Sta tes (17 U.S.C. Section 101 et. se q.).

VODAVI reserves the right to make changes in specificati ons at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.

ST ARPLUS

DHS- L™

and

of VODAVI Technology,Inc.

are registered trademarks

mlj/2001

Contents

General Description ....... ........... .......... ........ ........... .......... ........ ...... 1

Digital Key Telephones ......... ........ ........... .......... ........ .......... 1

Direc t Station Selector (DSS) Console . .......... .......... ........ 4

General Conventions ............. .......... ........ ........... .......... ........ ........ 5

DHS-L Features ............... .......... ................... .......... .................. 5

Soft Button Prompts .......... ........ ........... .......... ........ ........... ... 6

Feature Code Table .................... ........... .................. ........... ... 7

System Numbering Plan ........... ........... .................. ........... 12

Alarm Cloc k ........... .......... ......... .......... .......... ......... .......... .......... ..... 1 3

Extension ... ................... .......... ................... .......... ................... 1 3

Attendant Administration .. .......... .......... ......... .......... .......... ..... 15

System Se rvice Mode ........... .......... ................... .......... ....... 1 5

Time ................ .......... ................... .......... ................... .......... ..... 16

Automatic Busy Redial (A BR) ... ................... .......... ................... 1 6

Background Music ........ ......... .......... ................... .......... ........ ....... 17

Call Announce ... .......... ......... .......... .......... ......... .......... ................. 1 7

Call Back ............... .......... ........... ........ .......... ........... ........ .......... ....... 18

Cancel ......... ........ ........... .......... ........ ........... .......... ........ ........... 19

Call Forward .... .................. ........... ........ .......... ........... ........ .......... ... 20

Call Forward Modes ........ .......... ................... .......... ............. 20

LCD Display ............ ................... .......... ................... .......... ..... 21

Busy ......... .................. ........... .................. ........... .................. ..... 24

Call External Forward (or ECF) .. ........... .......... ........ ......... 24

Cancel ......... ........ ........... .......... ........ ........... .......... ........ ........... 25

Direc t ( All Call) . ........... ........ .......... ........... ........ .......... ........... 2 6

Follow To (from your station) ..... ......... .......... .......... ....... 27

Follow Me (from another station) ...... .......... ........ ......... 27

Forced Interc om Call Forward (DND) .. .......... ............... 28

No Answer ........ ........... .................. ........... ........ .......... ........... 2 9

Caller Identification (ICLID) ...... .......... ........... ........ .......... ......... 31

ii October 2001

Name/ Number Caller ID ............... ................... .......... ....... 3 2

Call Park . ................... .......... ................... .......... ................... .......... ... 33

Answer ....................... ........... .................. ........... ........ .......... ... 34

Call Pickup ..... ........ .......... ........... ........ .......... ................... .......... ..... 3 5

Direc t ........................ ........... .................. ........... .................. ..... 35

Group .......... .......... ........... ........ .......... ........... ........ .......... ......... 35

Camp On ........ .......... ........ ........... .......... ........ ........... .................. ..... 36

Busy CO Line ........ ........... .......... ........ ........... .......... ........ ....... 36

Busy Station .... ........ ........... .................. ........... ........ .......... ..... 38

Class of Service (COS) ......... .......... ................... .......... ................. 39

Day/Night ...... ................... .......... ................... .......... ............... 39

CO Line ....... ........ .......... ........... ........ .......... ................... .......... ......... 40

Assignment .............. ........... .................. ........... .................. ... 40

Dialing Type Selection ......... ........ ........... .......... ........ ......... 4 0

Automatic Selection ........... .......... ................... .......... ......... 4 0

CO-Use Indication ................. .......... ................... .......... ........ ....... 42

Conference ....... .......... ........... ........ .......... ........... ........ .......... ......... 4 3

Supervised ........ ................... .......... ................... .......... ........... 4 3

Unsupervised (CO Line Conference) ............................ 45

Distinctive Ringing ....... ........... ........ .......... ................... .......... ..... 46

Do Not Disturb (DND) . ........... .................. ........... .................. ..... 47

DND Override ( Attendant Only) .............. .................. ..... 48

DSS Console ........... .......... ................... .......... ................... .......... ... 4 8

Forced Tone Ringing ........ .................. ........... .......... ........ ........... 4 9

Hold ............... ........ .......... ........... ........ .......... ........... ........ .......... ....... 50

Automatic ......... ........ ........... .......... ........ ........... .......... ........ ... 50

Call Abandon (Loop Supervision) ................... .......... ..... 51

Call Answer/Select .... .......... ................... .......... ................... 5 2

Exclusive ........ .......... ........... ........ .......... ........... ........ .......... ..... 53

Reminder Time .. ......... .......... .......... ................... .......... ......... 54

System ...... ........ .......... ........... ........ .......... ........... ........ .......... ... 54

Hot Dial Pad .. .......... ................... .......... ........ ........... .......... ........ ..... 55

October 200 1 iii

Hot Line ( Ring Down) ......... .................. ........... .......... ........ ......... 56

Cancel ......... ........ ........... .......... ........ ........... .......... ........ ........... 56

Intercom Call ............ ........... .................. ........... .................. ........... 5 7

Intrusion (Privac y) ........... ........... ........ .......... ........... ........ .......... ... 58

Release ....... .......... ........... ........ .......... ........... .................. ......... 5 9

Last Number Redial (LNR) ..... .......... ................... .......... ............. 6 0

Message ....................... ........... .................. ........... .................. ......... 62

Outgoing ....... .......... ......... .......... .......... ......... .......... .......... ..... 6 2

Premise (Messages) ...... .......... .......... ......... .......... .......... ..... 65

Message Waiting ...... ........... ........ .......... ........... ........ .......... ......... 67

Music-on-Hold (MOH) . ................... .......... ................... .......... ..... 70

Muted R inging ... ................... .......... ........ ........... .......... ........ ......... 7 0

Night Service ........ .......... ................... .......... ......... .......... .......... ..... 70

Page ..................... .......... ................... .......... ................... .......... ......... 71

Allow/Deny ....... ........... .................. ........... .................. ........... 72

Meet Me ........... .......... ................... .......... ......... .......... .......... ... 7 3

Pause ...... ........... .................. ........... .................. ........... .................. ... 74

Save Dialed Number ( SDN) .. .......... .......... ......... .......... .......... ... 75

Speed Dialing (ABBR) ............. .......... ........ ........... .......... ........ ..... 76

Station Feature Status Check ........ ........ ........... .................. ..... 78

Time ...... .......... ................... .......... ................... .......... ............... 79

Station Lock/Unlock .................. .......... ................... .......... ......... 80

Transfer ............ .......... ................... .......... ................... .......... ........... 8 2

UCD Group (Hunt) .... ......... .......... ................... .......... ................... 8 4

Station .. .................. ........... .................. ........... .................. ....... 84

User Saved Number Redial (USNR) .......... ........ .......... ........... 8 5

Voice Announce (Hands-Freeor Tone) ............................... 86

Voice Mail ................ .......... ................... .......... ................... .......... ... 87

Button ............. .......... ................... .......... ................... .......... ..... 8 7

Dialing Ratio ....... ........... ........ .......... ........... ........ .......... ......... 8 8

Integration ............ ........... .................. ........... .................. ....... 88

Monitor .............. ........... .................. ........... .................. ........... 8 9

iv October 2001

Voice Recorder .. .......... ......... .......... .......... ......... .......... .......... ....... 92

Hotel/Motel -- Attendant/Operator Features .................... 93

SLT Features and Operation .. .................. ........... .................. ... 96

Figures

Enhanced K ey Telephone ...... .......... ................... .......... .............. 2

Executive Key Telephone .... ........ .......... ........... ........ .......... ........ 3

DSS Console ........ .......... ........... ........ .......... ........... ........ .......... ........ 4

Soft Buttons ... ........ .......... ........... ........ .......... ................... .......... ...... 6

Ta b l e s

Feature A ccess Codes . ................... .......... ................... .......... ....... 7

System Default Numbering Plan .............. .................. .......... 1 2

Call Forward Programming ...... ................... .......... .................. 20

Dial Pad Key Programming ...... .......... ................... .......... ........ 65

AvailableOutgoingPre-Programmed Messages ............ 65

Available Premise Pre-programmed Messages . .......... .... 67

Voice Announce .......... ......... .......... .......... ......... .......... .......... ...... 8 7

Hotel/Motel Features ....... .......... ................... .......... .................. 95

SLT Feature Access Codes ................ ........... .................. .......... 9 8

Gene ral Description 1

General Description

Digita l Key Telephones

The

DHS-L

supports two proprietary digital key telephones (En h an c ed an d Ex ec u ti v e ). These key telephones support hot key pad for dialing digits at any t ime.

Each telephone isequipped with an Additional Device Port (ADP) located on the underside o f the phone for user-friendly co nnect ion of an alog d evic es (answering ma chines, faxes, modems, cordless telephones, etc.). An analog adapter is required for this port to be equipped for use as an extension of the system.

TheADP jackof any telephone maybe wiredfor connectionto

the maintelephoneCOline for useas apower failurestandard

telephonei nterface inthe eventof a power outage.

Both telephones are fullyequipped for hands-free,speakerphone operation. They ha ve a total of 28 b utto ns. Eight of t hese b uttons are for fixed functions. Twenty user-pro grammable featu re buttons providedual color LED with pre-assigned default settings for quick power up operation. These buttons are arranged in five rows and four col umns. Beginning at the top left butt on th ey are assi gned the following default values; Station 201-272, 301-372 , CO line 700-795, HF/Tone and Message Wait ing.

2 General Description

Enhanced Ke y Telep hone

The Enhanced Key Telephone is also equipped with a 12-key Dial Pad for dialing intercom numbers, system feature codes and telephone network numbers on CO lines.

Feature Buttons

Fixed Buttons:

Figure 1: E n ha nc ed K ey Telephone

TRANS CL EA R VO L VO L

 

HOLD FEAT MUTE SPKR

Gene ral Description 3

Executive Key Telephone

The Executive Key Telephone model has a 2 x 16, 32- character SuperTwistLCD display,with threeinteractive SoftButtons to enhance system features operation.

The Super Twist LCD eliminates the need for contrast adjustment and e nhances angled viewing positi on clarity of displayed data. A visual reference t o call pro gress and call duration, as wel l as time and date information, is displayed. The display also enables the Exec ut ive Key Telephone u ser to send and r eceive visual advisory and callback messages.

Sup ertw ist Display

Figure 2: ExecutiveKey Telephone

Soft Buttons

4 General Description

Direct Station Selector (DSS) Console

A Direct Station Selector (DSS) Console is also available o n t he

DHS-L

Console uses one Digital Statio n Por t.

TheDSSConsolebuttonsareprogrammedbytheStationUser using the FEAT + # + 4 c ommand, then pr essing the button on the DSS tobe programmed.

Features are separatedinto two distinct categories for programming ona button: COline orstation.

. Four DSS Consoles may be assigned to a st atio n. Each DSS

Figure 3: DSS Console

General Conven tions 5

General Conventions

DHS-L Features

Sys te m Access -- System resources are accessed usingdirectory numbers to dial access the resource (station numbering, UCD Gro up num ber ing, et c.).

 The [FEAT ] buttonjoined with dialkey codes will appear

throughout the t ext . This button is used to access most system features.

 Press the [CLEAR] button to cancelthe current operation.

One-Button Access -- Any feature or resource code may be

stored for one-buttonaccess underan available Programmable Feature Button.

LCD Prompts -- Operation steps are oriented for the Executive Key Telephone since the interactive LCD prompts encompass all Ex ec u ti v e K ey Telep hone func ti ons.

Soft But ton Display -- Three LCD interactive Soft Bu ttons are po sit ion ed ben ea th th e di spl ay o n t he ExecutiveKey Telephone.

 These buttons are used during feature operation for

interactive display prompt menus.

 For orientation purposes,the Soft Buttons may be referredto

as the left, center and ri ght Soft Buttons.

ProgrammingMode --Systemprogrammingcanbeexecuted at any idle Executive Key T elephone . Only o ne stati on may ent er the system programming mode at any time.

 Valid program ming i s confirmed wi th a single beep to ne

from the speaker.

 Invalid programming is aler ted with a double beep tone.

6 General Conventions

Soft Button Prompts

OCT 1 STATION

Figure 4: Soft Buttons

bksp: When the new programming data entry is not desired, the

station user may press the backspace [bksp] button to erase the last data en tered and ret urn to the im mediately preceding pr om pt .

save: When the new data is entered, the system will check the entered data automatically. If t he entry i s invalid, the prompt will be refreshed. Th e stati on user must press the store [save]button to confirmentry and continue with the next prompt item.

chg: Pr ess th e change [chg] button to modify the current prompted item. If the data/message to be changed is generated by t he system itself, the curren t programming item will be replaced by new data (toggled between YES and NO, or cycled through several data/messages) when the user presses the [chg] bu tt on .

FRI 8:00

201

next: Repeated depressions of the [next] button will present the next selection or the next programmable item within the current categ ory.

back: Repeated depressions of the [back] button operate simi larly to t he [next] button wher e the previous programm ing category is selec ted, or the previous programming item w ithin the current category is selected.

General Conven tions 7

show: P ress the display [show] button to ent er into detailed item featur e programming of a spec ific category, or to display c urr ent programmed content of the feature.

clea r: The [clear] button can be used at anytime insystem programming. Depressin g t his button aborts any pro gramming in progress and returns the Executive Key Telephone to an idle state.

FeatureCodeTable

Table 1: Feature Access Codes

Feature

ALARMCLOCK

C ancel (prior to alarm) F+[✳]+ [9 ]+[2 ] F+ [✳]+[9]+[2]

E xte nsion F+ [9 ]+[2 ] F+ [9 ]+[2 ] + HHM M

AT T END ANT ADMI N F+ [# ]+ [0]+ (1- 6)+[ sav e]

+psswrd (0000)

A UTO B USY R EDIA L (A BR) F+ [7 ]+[8 ] F+ [7 ]+[8 ]

BACKGROUND MUSIC

Enable [801] or[802] [801] or [802]

Disable [CLEAR] [CLEAR]

CALL ANNOUNCE

A llow (hands -fr ee) F+ [9 ]+[8 ] F+ [9 ]+[8 ]

Cancel F+[✳]+ [9 ]+[8 ] F+ [✳]+[9]+[8]

C ALL BA CK [E xtn] +[ #] [E xtn] +[ #]

C ancel ( Al l) F+ [# ]+[# ] F+ [# ]+ [#]

C ancel ( Si ngle) F+ [✳]+ [# ]+ [#]+ extn F+ [✳] +[# ]+ [#]+ extn

LCD Non-Display

+(1-2)

N/A

8 General Conventions

Table 1: Feature Access Codes

Feature

LCD Non-Display

CALL FORWARD

A ll F+ [2 ] F+ [2 ]+[2 ]+(stati on)

Busy F+[2] F+[2]+[1]+(station)

Cancel F+[2] F+[✳]+(fwd type)

DND ( Tra nsf er) F+ [2 ] F+ [2 ]+[7 ]+(s tat ion)

DND (to Attd whi le ringing) F+[4] F+[4]

External F+[2] F+[2]+[6]+ (extrnl

nbr) + [HOLD]

F ol low To F+ [2 ] F+ [2 ]+[5 ]+(stati on)

F ol low Me F+ [2 ] F+ [2 ]+ [3]+ (s tati on)

+(psswrd)

Follow Me Cancel F+[2] F+[✳]+[2]+[3]+

(station)+(psswrd)

No Answer F+[2] F+[2]+[4]+(station)

+[xx]

CALL PARK

Receive F+[7]+[3]+(station) N/A

CALL PICKUP

Direct (station)+[6] (station)+[6]

Group (station)+(460-489) (station) +(460-489)

C ALL ER ID F+ [# ]+[0]+ [1]+ (0000)

N/A +[next]+[chg]+[CLEAR] +F+[#]+[✳]+psswrd (# #### ## #)+[show] +[nex t] (to ICLID) +[ sho w]+ [sho w] +(700-771)+[show] +(1-8)

CAMP ON

Busy CO Line busy +[CAMP] busy+[4]

Busy Station busy+[next]+[CAMP] busy+[4]

General Conven tions 9

Table 1: Feature Access Codes

Feature

LCD Non-Display

CO LINE

Automatic Selection F+[9]+[5] F+[9]+[5]+(0 or 1)

CONFERE NCE

S upe rvi sed F+ [6]+ [0] F+ [6 ]+[0 ]

Forced Release [forced] F+[7]+[4]

Talk Privately [private] F+[5]+[7]

Unsupervised

F+ [7 ]+[7 ] F+ [7 ]+[7 ]

(CO Line Conference)

Unsupervised

F+ [6 ]+[0 ] F+ [6 ]+[0 ]

(COLineConferenceRejoin)

DI ST INCTIVE RIN G F+ [#]+ [7] F+ [# ]+ [7]+ (1-4)

DO NOT DISTURB (DND) F+[4] F+[4]

DSS/BLF KEY PROG. F+[#]+[4] N/A

FEATUREBUTTON

Ke y P rogra mm in g Numbe rs F+ [# ]+ [3] F+ [#]+ [3]+

(p rog ra mm able

btn)+[1]+(directory

nbr)+[HOLD]

F eatur e C odes F+ [# ]+ [3] F+ [#]+ [3]+

Inquiry F+[#]+[3] N/A

E rase F+ [# ]+ [3] F+ [# ]+ [3]+

FLASH

CO Line F+[3] F+[3]

HOLD

A ut omat i c A llo w F+ [9 ]+[4 ] F+ [9 ]+[4 ]

Cancel F+[✳]+ [9 ]+[4 ] F+ [✳]+[9]+[4]

(p rog ra mm able

btn)+[2]+[FEAT ]

+(code)+ [HOLD]

(p rog ra mm able

btn) +[HOLD]

10 General Convent ions

Table 1: Feature Access Codes

Feature

LCD Non-Display

HOT DIAL PAD

A llow /D eny ( toggl es) F+ [# ]+ [6] F+ [# ]+ [6]

HOT LINE F+[9]+[✳] F+[9]+[✳]

Cancel F+[✳]+ [9 ]+[ ✳]F+[✳]+[9]+[✳]

INTRUSION (Privacy) busy+[next]+[intru] busy+[8]

LAST NUMBER REDIAL (LNR) F+[8] F+[8]

M ES SAGE W AIT [m sg] or [E xt]+[9 ] [E xt] +[ 9]

A ns we r [r eply] o r ( F+ [9]+ [6] F+ [9]+ [6 ]

Cancel (incoming) F+[✳]+ [9 ]+[6 ] F+ [✳]+[9]+[6]

C ancel ( s ent) F+ [✳]+ [9 ] +[6]+(s tation ) F+ [✳]+[9]+[6]+

(station)

MUTE [MUTE] or F+[7]+[6] [MUTE] or F+[7]+[6]

M uted Rin ging F+ [7 ]+ [6] F+ [7 ]+ [6]

PA G E

Internal (All Groups) [400] [400]

External [820] or[821] [820] or [821]

All Call (Internal) [425] [425]

Group [4]+(01-24) [4]+(01-24)

A ns we r F+ [5]+ 9] F+ [5 ]+9]

S tation ( All ow /Deny) F+ [# ]+ [9] F+ [# ]+ [9]

PAUSE F+ [7 ]+[0 ] F+ [7 ]+[0 ]

S AVE D IA LED N UMBER ( SDN) F+ [5 ]+ [1] F+ [5 ]+ [1]

SPEEDDIAL

To S t ore F+ [1] F+ [1 ]+ (bi n n b r) +

phone nbr+[HOLD]

To Dial (Station: 500-549,

Sys tem: 60 0-699)

(Station: 500-549,

System: 600-699)

To E ra se F+ [1 ] F+ [1 ]+ (bi n n b r)

+[HOLD]

General Conven tions 11

Table 1: Feature Access Codes

Feature

LCD Non-Display

STATION

Feature Status F+[#]+[8] N/A

L ock F+ [9 ]+[7 ] F+ [9 ]+[7 ]+(ps s wr d)

+[#]

Unl ock F+ [9]+ [7 ] F+ [9]+ [7 ]+ (ps swrd )

+[✳]

C hang e P as swor d F+ [9 ]+[7 ] F+ [9 ]+[7 ]+(ps s wr d)

+(new ps swrd)

TRANSFER

One-Button pre-programmed [DSS]

btn

Screened [HOLD]+station/ Hunt

group nbr (wait for ans wer)+ [TRANS]

Unscreened [HOLD]+station/ hunt

group nbr+[TRANS]

Voice Mail [HOLD]+(VM Hunt

group nbr)+mailbox nbr+[TRANS]

USER SAVEDNUMBER REDIAL (USNR)

VO ICE M AIL - Ca ll Screen F+[ 6 ]+[4] F+ [6 ]+[4]

VO ICE R ECORD ER F+ [6 ]+[7 ] F+ [6 ]+[7 ]

F+ [5 ]+[✳]N/A

12 General Convent ions

System Numbering Plan

Ta ble 2: System Def ault Numbering Plan

Parameters Number/Range

CallPickupGroup 460-483

Line Access T1 Channel Access

700-771 772-795

Extension 1 -->

B2-->

LCR 1

LoudBell 810-811

Music Source 801 or 802

Paging

External Paging Paging Zone Access

Speed Dial

Personal Speed Dial Number Access (A BBR num ber) Sys tem Speed Dial Num ber Access

Station Hunt Group 430-453

Virtual Number Access 830-859

201-272 301-372

820-821 400-425

500-549

600-699

Alarm Clock 13

Alarm Clock

Extension

Description

You may activate your own private alarm on your tel ephone to remind you of special appointments, events, etc.

Ope rat ion

NHANCEDTELEPHONES

To t urn ON a signaling alarm:

1. Press [FEAT].

2. Dial [9] + [2].

3. Dial HHMM (HH = hour, MM = minute for a 24-hr clock).

4. Press [1] for one time, or [2] for always.

Whenthe alarmtime is reached, you will heartone ringing.

To t urn OFF a signaling alarm :

Pickup the handset and replace.

To cancel the alarm clock feature prior to alar m activation:

1. Press [FEAT].

2. Dial [✳] + [9] +[2].

14 Alarm Clock

XECUTIVETELEPHONES

To t urn ON a signaling alarm:

1. Press [FEAT].

2. Dial [9] + [2].

3. Press CHG.

4. Dial HHMM where HH is hour, MM is minute (24-hour clock).

5. Press [SAVE].

6. Press soft button 1 for one ti me activation, or so ft button 2 for always.

To t urn OFF a signaling alarm :

Whenthe alarmtime is reached, you will heartone ringing and the display will show:

ALARM REACHED ack

Press [ack].

To cancel the alarm clock feature prior to alar m activation:

1. Press [FEAT].

2. Dial [✳] + [9] + [2].

Conditions

 The alar m clock will be canceled automatic ally after the

alarm time is reached.

 The Executive Telephonedisplay willbe unchanged until [ack]

is p ressed or wh en t he telephone i s used for anot her call .

Attendant Administration 15

Attendant Administration

Description

Atten dant A dministration is used to set the features Service Mode (Day/Night/Time), system date and time, and system speed di al.

Ope rat ion

1. Press [FEAT].

2. Dial [#] + [0]. The display shows:

TENANT GROUP : __

bksp save chg

3. Dial [1-6].

4. Press [save].

5. Enter password (0000).

6. Press [show].

Sys tem S erv ic e Mo de

Ope rat ion

1. Press [svc]. The display shows:

SERVICEMODECHG

back next show

2. Press [show] to select between DAY1, DAY2, DAY3, NIGHT, and TIME.

3. Press [CLEAR] to exit programming or [back] to change other features.

4. Press [next] to select RS-232, then select between RMP or ICLID.

16 Automatic Busy Redial (ABR)

Time

Providedtoset systemtime anddateinformation.Use prompts displayed to set fields:

 YEAR

 MONTH

 DAY

 WEEKDAY

 HOUR

 MINU TE

System Time can be set through Attendant Administration using theAttendant Station password.

Automatic Busy Redial (ABR)

Description

Automatic Busy Redial (ABR) may be used to redialthelast number. The system w ill automati cally dials th e number and then monitors the line fora busy signal. If a busy signalis detecte d, t he system ends th e call and attempts to dial the number again. The redial cycle wi ll continue until th e maximum number of attem pts designated in programming is reached.

Ope rat ion

1. Press [FEAT].

2. Dial [7] + [8]. An Executive Telephone will display:

CO LINE X

-->01/08

Thesystem will continueredial attempts until busytoneis no longer detected, or the maximum number ofattempts is reached,or any otherfeature is used on the telephone.

Backg roun d Music 17

Background Music

Description

When your telephone is idle and the feature is enabled and activated, you can hear background music (BGM) through the speaker.TheBGMautomatically turns OFF when you receiveor make a call. BGM turns on again when the telephone is idle.

Ope rat ion

To activate BGM:

Dial [801] or [802].

To end BGM (idle):

Press [clear].

Ifafeature buttonisprogrammed for BGM, thelamp forthat button will not light to indicate BGM is activated. Hearing the BGMwillbeyourconfirmationthatthefeatureisactivated. The

DHS-L supports 2 BGM Channels.

Call Announce

Description

This feature provides several beeps to alert you of an incoming intercom call. After the beeps, the telephone is automatically co nnect ed t o t he i nter com in a h ands-free mo de.

Ope rat ion

Toenable Call Announce:

Press [FEAT] + [9] + [8].

Tocancel Call Announce:

Press [FEAT ] + [✳] +[9] + [8].

18 Call Ba ck

Call Back

Description

This featureallows you to queue astationwhich is busy,inDo Not Dist urb (DND), or idle. When you send a Call Back to a busy station, the Call Back process will begin when the busy station hangs u p.

Ope rat ion

Call the stat ion that you want to queue. An Ex ec u ti v e telephone will display the following according to the statu s of the telep hone you are ca lling:

When s tat io n you are c alling is in Tone Ringing mode.

CALLING STA xxx

cb ck msg

When station you are calling is busy.

STA xxx BUSY cb ck msg n ex t

Press softbutton for callback.

STA xxx WAIT cb ck msg

NHANCEDTELEPHONES

To send a Call Back:

1. Press [EXT].

2. Dial [#].

Ca ll B a ck 19

To answera Call Back:

When theCallBack processbegins, your telephonewill ring a special Call Back ringfor 30 seconds. Lift the handset or press [SPKR].

XECUTIVETELEPHONES

To answera Call Back:

1. When the Call Back process begins your, telephone will ring a special Call Backring for 30 seconds. The display will show:

CALL BACK TO xxx

re ply del

2. Lift the handset or press [SPKR],

-orPress [reply] to continue the CallBack. The display willshow:

CALLING STA xxx

cbck msg

3. If you press [del] in Step 2, the Call Back will be canceled and the display will show:

CALL BACK DELETE

Cancel

To cancel an All Call Back request (E nhanced/Execut ive telephones):

Press[FEAT]+[#]+[#].

To cancel a Single CallBack request (Enhanc ed/ Exec utiv e telephones):

Press [FEAT ] + [✳] + [#] + [#] + (station number).

20 Call Forward

Conditions

The stat io n you are calling must be busy or in th e Tone Ri nging mode. Call Back will be denied when there is already a Call Back requestatthecalledstation.

Call Forward

Ther e are many Call Forward choices:

 Forwardcalls when your telephone is idle.

 Forwardcalls when yourtelephone is busy.

 Forwardyour calls when there is no answer.

 UsetheFollowMefeaturetoreceive callsatatemporarylocation

and activate the feature remotely from another station.

 Combinebusyandnoanswercallconditionsforforwardingcalls.

 Forw ard Intercom calls, incoming CO and transferred CO calls.

Regardl ess of whetherthe stationwhere calls are being forwarded isa keytelephone orsingle linetelephone, the userat the forwardedstation will hearspecialIntercom Reminder tone signifying thatCall Forward is activated.

Call Forward Modes

NHANCEDTELEPHONES

Usetheseprogrammingcodecombinationstoactivatethe desired Cal l Forward feature.

Table 3: Call Forward Programming

All Call Fo rward (D IRECT/FWD) Pr ess [FEAT ] + [2 ] + [2] + (st ation nu mber)

Busy C all Forward Press [FEAT ] + [2]+ [1] + (station number)

Cancel Press [FEAT ] +[✳]+(fwdcode)

DND Forward Press [FEAT ] + [2 ]+ [7] + (st atio n number)

DND Forward (To Attendant) Press [FEAT ] + [4 ]

Ca ll F o rwa rd 21

Table 3: Call Forward Programming

ExternalCallForward Press [FEAT ] +[2]+ [6] + (external number) +

[H OLD]

Fo llo w To (FOLLOW/FWD ) Press [FEAT ] + [2 ] + [5] + (st atio n number)

FollowMeCallForward Press [FEAT ] +[2]+ [3] + (station number) +

(password)

Follow Me Call Forward Cancel Press [FEAT] +[✳]+[2]+[3]+(stationnumber)

+(password)

No AnswerCall Forward Press [FEAT ]+ [2] + [4] + (station number)+[xx]

a. xx = Time after which call forwards- 10, 20, 30, 40,or 50 seconds

LC D D i s p l a y

When any type of stati on call for warding is in voked, the LCD display w ill indicate the c all forwar ding mo de. The display mo de is optional; t he Call Forw ard Display defau lts t o ON.

XECUTIVETELEPHONES

1. Press [FEAT].

2. Then dial [2]. The display shows:

CALL FORWARD direct busy next

3. Press [direct], the display shows:

DIRECT FORWARD___ bksp save chg

4. Press [busy], the display shows:

BUSY FORWARD___ bksp save chg

22 Call Forward

5. Press [next], the display shows:

CALL FORWARD n_ans ext next

6. Press [n_ans],the displayshows:

NO_ANS FWD ___ bksp save chg

7. Press [ext], the display shows:

___ bksp save chg

8. Press [next], the display shows:

CALL FORWARD follow DND

9. Press [follow], thedisplay shows:

FOLLOW ME preset remote

10. Press [DND], the displayshows:

DND FORWARD bksp save chg

+ 78 hidden pages

STARPLUS DHS-L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual