Star Micronics LC-500 User Manual

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USER’S MANUAL

LC-500

DOT MATRIX PRINTER

CFA10EC 80826160

Manufacturer’s Declaration of Conformity

EC Council Directive 89/336/EEC of 3 May 1989

This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.

EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993

This product, has been designed and manufactured in accordance with the International Standards EN 60950, following the provisions of the Low Voltage Directive of the European Communities as of July 1993.

The above statement applies only to printers marketed in EU.

Trademark acknowledgments

LC-500: Star Micronics Co., Ltd. ESC/POS: Seiko Epson Corporation

Notice

STAR’s express permission is forbidden.

• The contents of this manual are subject to change without notice.

• All efforts have been made to ensure the accuracy of the contents of this manual at the time

of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.

• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

Contents

1. Printer Setup .............................................. 1

Choosing a place for the printer ....................................................... 1

Unpacking the printer ....................................................................... 2

Printer Components .......................................................................... 3

Installing the paper guide ................................................................. 4

Opening the printer cover ................................................................. 4

Removing the printer cover .............................................................. 5

Connecting the Power Cord and turning the power ON and OFF.... 6

Installing the ribbon cassette ............................................................ 7

Removing the ribbon cassette ......................................................... 10

Connecting to your computer using the parallel cable ................... 10

Ferrite Core Installation ................................................................... 11

2. Paper Handling ........................................ 13

Selecting paper types ...................................................................... 13

Cut-sheet paper ............................................................................... 13

Fanfold paper .................................................................................. 13

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Loading cut-sheet paper.................................................................. 14

Printing on cut-sheet paper ............................................................. 17

Loading fanfold paper .................................................................... 18

Printing on fanfold paper ................................................................ 22

Parking fanfold paper ..................................................................... 23

Unparking fanfold paper................................................................. 23

3. Control Panel Operations ....................... 24

Switching between on-line and off-line.......................................... 25

Control panel functions in on-line mode ........................................ 25

Control panel functions in off-line mode ....................................... 27

4. Using the EDS Mode................................ 30

About EDS Mode settings .............................................................. 30

Entering the EDS Mode.................................................................. 30

Selecting a EDS number ................................................................. 31

Selecting a bank .............................................................................. 31

Selecting a switch ........................................................................... 31

Changing a switch setting ............................................................... 31

Printing the current EDS settings ................................................... 31

Exiting the EDS Modes .................................................................. 31

5. Control Codes List................................... 42

< ESC/P-K mode> .......................................................................... 42

6. Troubleshooting ....................................... 45

Short test ......................................................................................... 45

Long test ......................................................................................... 46

Hexadecimal dump ......................................................................... 46

Adjusting the dot alignment ........................................................... 47

Troubleshooting guide .................................................................... 48

Appendix A. Specifications ............................... 53

Appendix B. Character Sets ............................. 56

Appendix C. Control Panel Operation Guide.... 67

1. Printer Setup

This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time.

Choosing a place for the printer

Before unpacking the printer from the box, plan the installation location of your printer. Consider the following points.

✓ Choose a firm, level surface where the printer will not be exposed to

vibr ation.

✓ The power outlet you plan to connect to for power should be nearby

and unobstructed.

✓ Make sure that the printer is close enough to your computer for you

to connect the two with your printer cable.

✓ Allow six inches (15 centimeters) of free space on either side and in

the back of the printer.

✓ Make sure that the printer is not exposed to direct sunlight. ✓ Make sure that the printer is well away from heaters. ✓ Make sure that the surrounding area is clean, dry, and free of dust. ✓ Make sure that the printer is connected to a reliable power outlet. It

should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.

✓ Use a power outlet that matches the power rating noted on the label

affixed to the bottom of your printer.

✓ Make sure that the room where you are using the printer is not too

humid.

– 1 –

Unpacking the printer

Check that the package contains the following items.

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Ribbon cassette

Ferrite Core

Fastener

Printer

Paper guide

User,s manual

If any item is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all packing materials in case you need to transport the printer at a later date.

Important!

There are several versions of this printer designed for different voltages. It is not possible to change the voltage of a printer. If the voltage shown on the label on the back of your printer does not match the voltage for your area, contact your dealer immediately.

– 2 –

Printer Components

The following illustrations show the major components of your printer.

Power switch

Paper guide

Printer cover

Adjustment lever

Control panel

Platen knob

Parallel interface connector

Power cord

– 3 –

Installing the paper guide

1. Hold the paper guide at a slight angle and slide the two slots on either side of the paper guide into the tabs provided on the printer case.

2. Press the paper guide firmly against the tabs until it clicks, and then lower the table to a horizontal position.

Opening the printer cover

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Pull on the left and right corners of the printer cover to and swing it down until it is fully open.

Printer cover

5 4

– 4 –

Removing the printer cover

Swing the printer cover so that it is at an angle as shown in the figure below and lift the cover to remove it. To replace the printer cover, lower the two slots on either side of the cover onto the tabs provided on the printer case.

– 5 –

Connecting the Power Cord and turning the power ON and OFF

1. Check that the power switch on the front panel of the printer is in the OFF position (O).

OFF

2. Plug the power cord to a power outlet whose voltage matches the power rating noted on the label affixed to the bottom of your printer.

Caution!

1. If the voltage marked on the rear of your printer does not match

the voltage from the outlet you are using, do not plug in the power cord. Contact your dealer for assistance.

2. We recommend that you unplug the printer from the power outlet

whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

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3. To turn the power on, press the power switch to the ON position (|); to turn the power off, press the power switch to the OFF position (O).

– 6 –

Installing the ribbon cassette

1. Turn the power on. The carriage moves to the left most position. You will hear beeps when the carriage reaches this position.

Caution!

Do not move the carriage by hand while the printer is turned on. Doing so can damage the printer. If you have just finished printing, let the print head cool for a few minutes before you touch it.

Carriage

2. Turn the power off.

– 7 –

3. Set the adjustment lever to the highest position.

Adjustment lever

4. Open the printer cover.

5. Remove the ribbon cassette from the package and rotate the knob on the cassette counterclockwise to take up any slack in the ribbon.

Knob

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– 8 –

6. While holding the printer cassette at an angle, insert the two round tabs on either side of the ribbon cassette into the two slots inside the printer. Then, press the lower half of the cassette inward to a vertical position until it snaps securely into place.

Knob

7. Rotate the knob on the cassette counterclockwise so that the ribbon slides under the head.

8. Set the adjustment lever to position 1. Position 1 is for thin paper. You may need to set the adjustment lever to another position, if you are using a thick paper.

9. Close the printer cover.

Important!

Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or “used up.” If you experience problems with print quality, check the condition of the ribbon. If the black part looks gray and well-worn, replace the ribbon with a new one.

– 9 –

Removing the ribbon cassette

When replacing the ribbon cassette, use the following procedure to remove the old ribbon cassette from the printer.

1. Open the printer cover.

2. Turn the power on. The carriage moves to the left most position. You will hear beeps when the carriage reaches this position.

Caution!

Do not move the carriage by hand while the printer is turned on. Doing so can damage the printer. If you have just finished printing, let the print head cool for a few minutes before you touch it.

3. Turn the power off.

4. Pull the lower half of the cassette outward so that the ribbon slides out from under the printer head. Then, lift up the cassette to remove it from the printer.

Connecting to your computer using the parallel cable

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You printer comes equipped with a parallel port. Since the printer does not come with cables, you must purchase an

appropriate cable that matches your computer. Below is an illustration of a typical parallel cable.

Important!

The following instructions apply to the Centronics parallel cable that is suitable for use with an IBM-compatible personal computer. Note that they do not apply to all types of computers and cables. If you are unsure about what type of cable you should use, consult your dealer.

For an IBM-compatible personal computer:

• Use a standard 36-pin Centronics parallel cable.

• The parallel cable should be no longer than six feet (two meters).

Longer cables can result in poor transfer of information.

– 10 –

Ferrite Core Installation

1. Strap the fastener into the parallel interface cable as shown in the

illustration below.

2. Cut off the surplus part of the fastener.

Ferrite Core

12 to 15 cm

Fastener

3. With a regular screwdriver, unlatch and open the ferrite core.

4. Attach the ferrite core onto the cable as shown in the illustration below.

Cable

Ferrite Core

– 11 –

Important!

Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting the parallel cable.

Note:

1. Connect one end of the parallel cable to the parallel port of your computer. The parallel port is usually labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or something similar.

2. Connect the other end of the parallel cable into the socket on the back of the printer and secure it in place with the clips.

If your computer is located to the right of the printer, run the cable under the computer through the groove at the bottom of the printer. This will prevent the cable from interfering with the fanfold paper. You can also run the power cord under the printer.

ENGLISH

– 12 –

This chapter describes the different types of paper you can print on and how to setup the printer for each type.

Selecting paper types

Use the following information when selecting paper.

Cut-sheet paper

Width: 125 to 257 mm / 4.9 to 10.12 inches Length: 85 to 364 mm / 3.3 to 14.33 inches Paper Sizes: A6: 105 x 148 mm (Landscape)

Thickness

1-ply only: 0.05 to 0.18 mm Multi-ply: 0.05 to 0.35 mm

Weight

1-ply only: 52 to 156 g/m Multi-ply: 40 to 52 g/m

2. Paper Handling

B6: 128.5 x 182 mm (Portrait, Landscape) A5: 148 x 210 mm (Portrait, Landscape) B5: 182 x 257 mm (Portrait, Landscape) A4: 210 x 297mm (Portrait) B4: 257 x 364mm (Portrait)) Executive: 7.25 x 10.5 inches (Portrait) Letter: 8.5 x 11 inches (Portrait) Legal: 8.5 x 14 inches (Portrait)

/ 14 to 42 lbs / 45 to 135kg

/ 11 to 14 lbs / 34 to 45kg

Fanfold paper

Width: 139.7 to 254 mm / 5.5 to 10 inches Length: Min. 5.5 inches Thickness

1-ply only: 0.07 to 0.11 mm Multi-ply: Max. 0.35 mm

Weight

1-ply only: 52 to 82 g/m Multi-ply: 40 to 52 g/m

– 13 –

/ 14 to 22 lbs / 45 to 70kg

/ 11 to 14 lbs / 34 to 45kg

Loading cut-sheet paper

This section describes the procedure for loading cut-sheet paper. You can also use fanfold paper. For details on using fanfold paper, see “Loading fanfold paper” on page 18. If the fanfold paper is currently loaded, first park the fanfold paper using the procedures described in “Parking fanfold paper” on page 23.

1. Set the release lever to the cut-sheet position.

2. Set the adjustment lever to the value that matches the thickness of the paper you are using. The setting for normal paper is 1. Set the lever to a larger value for thicker paper, or to a smaller value for thinner paper.

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5 4 3 2 1

Adjustment lever

– 14 –

The following table provides a general guide for setting the adjustment lever. Experiment with different settings until you find the one that gives you the print quality you want.

Important!

Continuous use of the wrong adjustment lever setting can drastically reduce the print head life. Position “–” is used only when the print quality is too light. Setting the lever to position “–” when you are using thin paper may damage the print head.

3. Adjust the paper edge to the desired position. The ▼ mark of the guide

Paper Type Weight Per Sheet Thickness

64 g/m 90 g/m

156 g/m

0.05 mm 1

0.08 mm 1

0.12 mm 1 to 2

0.19 mm 2

0.13 mm 2

0.20 mm 3

0.26 mm 5

0.32 mm 6

Single-sheet 30 g/m

Multi-part 2-ply 40 to 52 g/m

3-ply 40 to 52 g/m 4-ply 40 to 52 g/m 5-ply 40 to 52 g/m

indicates where the left margin of the printing will be.

Paper edge

Recommended

Position

– 15 –

4. Insert the paper from the front of the printer as far as it will go, sliding the left side of the paper against the paper edge. Insert the paper facing up, with the top towards the printer.

Control panel

Paper

Peper guide

Adjustment lever

ENGLISH

The paper will automatically be fed into the printer.

5. Start the printing operation from your software application.

After the printing is complete, the paper is ejected from the same position as you inserted the paper.

– 16 –

Printing on cut-sheet paper

The following shows the recommended print area for cut-sheet paper.

Cut-sheet paper

4.23 mm

3 mm

6.35 mm

Max. 203.2 mm (Max. 8 inches)

– 17 –

Loading fanfold paper

This section describes the procedure for loading fanfold paper. You can also use cut-sheet paper. For details on using cut-sheet paper, see “Loading cut-sheet paper” on page 14.

1. Position the stack of paper behind the printer. The following figure

Important!

To protect against paper jams, make sure that the fanfold paper is stacked in a position that is lower than the printer.

To decrease paper jams, be sure that the perforations do not get caught in anything in the paper path.

2. Make sure that the printer is turned off.

3. Set the release lever to the fanfold position.

ENGLISH

shows the correct path for fanfold paper.

– 18 –

4. Set the adjustment lever to the value that matches the thickness of the paper you are using. The setting for normal paper is 1. Set the lever to a larger value for thicker paper, or to a smaller value for thinner paper. See the table on page 15 for details.

5 4 3 2 1

Adjustment lever

5. Unlock the tractor on the left (when viewing the printer from behind) by pulling its gray lever up, and adjust the position of the left tractor.

Note that there is a guide inside the printer in front of the left tractor.

The ▲ mark of the guide indicates where the left margin of the printing will be.

6. Once the left tractor is aligned the way you want it, push the gray lever back down to lock it in place.

– 19 –

7. Now move the tractor on the right to the approximate position of the right side of the paper you are using. Pull its gray lever up to unlock it, and push the lever back down to lock it into place. Also move the sheet guide so that it is approximately halfway between the two tractors.

Sheet guidesPin tractor Pin tractor

8. Open the covers of both tractors and align the paper so that at least three pins on the tractors are inserted into the holes of the paper.

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– 20 –

9. Close the tractor covers. At this point you can make final adjustments to the paper position by releasing the gray levers and moving the tractors. The paper should lie flat with no buckling or bulging (tractors too close) or no stretching or elongation of the holes (tractors too far apart). After making these adjustments, be sure that you re-lock the tractors by pushing the gray levers back into their original positions.

10.Turn the power on.

11.Press the control panel’s SET/PARK/EJECT button and the paper will feed to the starting position.

– 21 –

Printing on fanfold paper

When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper and cut-sheet paper.

4.23 mm

First page

3 mm

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Cut-sheet paperFanfold paper

4.23 mm

3 mm

Perforation

18 mm

Perforation

Bottom of Form

4.23 mm

142 mm

18 mm

Last page

6.35 mm

Max. 203.2 mm (Max. 8 inches)

– 22 –

Parking fanfold paper

It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper. Instead, simply use the following procedure to park the fanfold paper.

1. Press the control panel’s ON LINE button to put the printer off-line.

2. Press the control panel’s SET/PARK/EJECT button. The printer automatically reverse feeds the fanfold paper until it is no longer in contact with the platen, which is indicated by the printer beeping a number of times. Also, the control panel’s POWER indicator starts to flash because paper is not loaded.

You can now load cut-sheet paper into the printer using the procedures

described in “Loading cut-sheet paper” on page 14.

Unparking fanfold paper

After you are finished printing on cut-sheet paper, use the following procedure to unpark fanfold paper and make it available for printing.

1. Remove all cut-sheet paper from the printer.

2. Set the release lever to the fanfold position.

3. Press the SET/PARK/EJECT button to feed the paper to the starting position.

The printer automatically goes back on-line at this time.

– 23 –

3. Control Panel Operations

The control panel gives you push-button control over the printer’s operations. It also includes indicator lights, which tell you the current status of the printer at a glance.

SET/PARK/EJECT button

LINE FEED button

ON LINE button

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POWER

P.E.

POWER indicator

MODE

SET/PARK EJECT

MICRO FEED

PRINT MODE indicator

TEAR OFF

LINE FEED

ON LINE

FORM FEED

ON LINE indicator

This chapter describes control panel functions that can be performed while the printer is turned on and either on-line or off-line. The buttons perform different functions in the EDS and Dot Adjustment Modes. Functions of control panel buttons in these modes are described in the relevant sections covering them.

– 24 –

Switching between on-line and off-line

• Press the ON LINE button to switch the printer between on-line and off-line modes.

• When the printer is on-line, the ON LINE indicator is lit and the printer can receive data from the computer. Make sure that the printer is on-line whenever you are trying to print.

• When the printer is off-line, the ON LINE indicator is off, which means that the printer cannot receive any data.

• Note that you can also press the ON LINE button while a printing operation is in progress to stop the printing.

Control panel functions in on-line mode

Tear-off function (fanfold paper)

This procedure feeds fanfold paper to a position where it can be torn off easily.

1. Press the LINE FEED button to feed the paper automatically so that the perforation is just past the printer cover.

2. Tear the paper along the perforation.

When you resume printing, the printer reverse feeds the paper to its former position.

Print mode selection

Press the SET/PARK/EJECT button to change the print mode selection. When the print mode is changed, a short buzzer sounds. The mode indicator tells you the current print mode as follows:

Print Mode Mode Indicator LQ (Letter Quality) OFF Draft ON

– 25 –

Panel lock mode

When the printer is in the panel lock mode, the mode settings you make on the control panel are used even if your software tries to override the mode. Use the following procedure to enter the panel lock mode.

1. While holding down the SET/PARK/EJECT button, press the LINE FEED button. A short buzzer sounds once.

To exit from the panel lock mode, press the LINE FEED button while holding down the SET/PARK/EJECT button. A short buzzer sounds twice.

Panel macro

The settings you make on the front panel are cleared when the printer is turned OFF. To save the current control panel settings so that they are used the next time the printer is turned ON, use the following procedure.

1. While holding down the SET/PARK/EJECT button, press the ON LINE button. Keep both buttons held down until the printer beeps twice.

This procedure saves the following settings.

To clear the panel macro, hold down SET/PARK/EJECT and ON LINE until the printer beeps 3 times. If EDS2A-5 is OFF, this panel macro function is ignored (see chapter 4).

ENGLISH

Print mode settings Panel lock

– 26 –

Control panel functions in off-line mode

Line feed

Press the LINE FEED button once to feed the paper one line. Holding down the LINE FEED button continually feeds the paper, 1/6” (default) at a time, until you release the button.

The line feed is executed using the current line feed value. In Self Test mode, this button is ignored. While this button is held down, line feed is executed up to 13 times. If the button is held down after 13 times of line feed, the paper is continuously fed to the top of the next page. If the ON LINE button is pressed while this button is held down, form feed is executed.

Set/Park/Eject

Press the SET/PARK/EJECT button to set, eject, or park the paper. If the paper is not loaded (paper end condition), paper loading is

executed. After the paper is loaded completely, the printer switches online mode. If the paper is loaded (not paper end condition), the paper is parked when using fanfold paper or ejected when using cut-sheet paper. After the paper is parked or ejected completely, the printer switches to off-line mode.

Paper End Not Paper End When using fanfold paper Paper load (Paper set) Paper park When using cut-sheet paper Paper load (Paper set) Paper eject

Paper Condition

Form feed

While holding down the LINE FEED button, press the ON LINE button to feed the paper to the top of the next page. If EDS2C-2 is ON (default) when using cut-sheet paper, this function executes paper ejection.

– 27 –

Micro paper feed

Use the following procedure to feed the paper in 1/60-inch increments. This function can be used to align the print head exactly where you want it.

Press the LINE FEED button while holding down the ON LINE button to execute micro paper feed. When Tear Off lifts the paper up, the micro paper feed value is added to the tear off value. If the adjust value is over 1 inch, the micro paper feed is not executed.

Press the SET/PARK/EJECT button while holding down the ON LINE button to execute micro reverse paper feed. When Tear Off lifts the paper up, the micro reverse paper feed value is subtracted from the tear off value. If the adjust value is over 1 inch, the micro reverse paper feed is not executed.

Auto loading position change mode

While holding down the LINE FEED button, press the SET/PARK/ EJECT button. The printer enters the auto loading position change mode.

When the auto loading position change mode is entered, a short buzzer sounds twice, and all LEDS turn ON. If paper is loaded (not paper end condition), the paper is ejected when using cut-sheet paper or parked when using fanfold paper. If the paper is not parked or ejected completely, the printer exits from the auto loading position change mode, sounds a short buzzer three times, and sets the LEDs back to the previous condition. Below are the button assignments in auto loading position change mode.

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Pressing the ON LINE button

If paper end condition, the printer executes paper loading. If not paper end condition, the printer exits from the auto loading position change mode and ignores the change.

Holding down the ON LINE button and pressing the LINE FEED button

The printer exits from the auto loading position change mode, and the auto loading values are reset to factory default.

Holding down the ON LINE button and pressing the SET/PARK/EJECT button

The printer exits from the auto loading position change mode, and the change is effective until the next change (setting is kept in EEPROM).

– 28 –

Pressing the LINE FEED button

The printer executes micro forward paper feed, and the auto loading value is increased.

Pressing the SET/PARK/EJECT button

The printer executes micro reverse paper feed, and the auto loading value is decreased.

The auto loading value must be greater than 0 inch. If the auto loading value is less than 14/360 inch, the micro reverse paper feed is not executed.

A micro paper feed moves the paper by 1/60 inch. When the printer exits from the auto loading position change mode, a short buzzer sounds twice, and all LEDs return to their previous conditions.

Set top of form (TOF)

While holding down the SET/PARK/EJECT button, press the LINE FEED button. The vertical position is reset to the first line.

Buffer clear & All reset

While holding down the SET/PARK/EJECT button, press the ON LINE button. Keep both buttons held down until the printer beeps once to clear the data buffer. Continue to hold down both buttons until the printer beeps again three times to reset all the settings.

After releasing the buttons, the printer is initialized in the same way as a power-on reset.

– 29 –

4. Using the EDS Mode

EDS stand for Electronic DIP Switches. Just like the small DIP switches that are used by computers, printers, and other devices, the EDS lets you configure the printer for your application.

This chapter describes how to enter the printer’s EDS Mode and provides details about available settings and how to change them.

About EDS Mode settings

The EDS Mode of this printer actually consists of five sub-modes, named EDS-1 to EDS-5. EDS settings are grouped among four “banks” (representing banks of switches) that are identified by the letters A through D. Each bank contains a number of “switches” numbered 1 through 7 that you can turn on and off to configure the printer.

Entering the EDS Mode

1. Make sure that paper is loaded in the printer.

2. Turn off the printer.

3. To enter the EDS Mode, turn the printer on while holding down the

control panel’s LINE FEED, and ON LINE buttons.

ENGLISH

This causes the following message to be printed, which indicates the

printer is in the EDS Mode.

– 30 –

Selecting a EDS number

In the EDS Modes , use the control panel’s LINE FEED button, while holding down SET/PARK/EJECT button to select a EDS number. When pressed the button, current setting of the bank is printed.

Selecting a bank

While in the EDS Modes , use the control panel’s SET/PARK/EJECT button to select a bank. When pressed the button, current setting of the bank is printed.

Selecting a switch

While in the EDS Modes , use the control panel’s LINE FEED button to select a switch. When pressed the button, current setting of the is switch printed.

Changing a switch setting

After selecting a bank and a switch, press the control panel’s ON LINE button to turn the switch on and off. When pressed the button, changed setting of the switch is printed.

Printing the current EDS settings

While holding down LINE FEED button, press the control panel’s ON LINE button to print out the current switch settings. Asterisks on the

printout show whether a switch is turned on or off.

Exiting the EDS Modes

While holding down SET/PARK/EJECT button, press the control panel’s ON LINE button to exit the EDS Modes.

– 31 –

Use the information in the following table to change the EDS settings.

< EDS-1>

BANK

SW OFFONFUNCTION

( Reserved )

2 3 4 5 6 7

( Reserved )

1 2 3 4 5 6 7

Print mode

1 2

Character pitch

3 4 5

LQ Font

Character table

Character set

Zero style

3 4

( Reserved )

5 6 7

1 2 ON ON LQ (x1) * OFF ON Draft (x3)

3 4 5 ON ON ON 10 CPI * ON ON OFF 12 CPI ON OFF ON 15 CPI ON OFF OFF 17 CPI OFF ON ON 20 CPI OFF ON OFF Proportional

Roman* IBM Graphics * #2 * Normal *

Sanserif Italic #1 Slashed zero

*: Default setting

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– 32 –

Printer mode

The relation between the printer quality and the printer speed is as follows:

Printer quality LQ > Draft Printer speed Draft > LQ The values inside the parentheses are print speed ratios with

respect to LQ.

Character table / IBM character set

See Appendix B, “Character set” for details.

– 33 –

< EDS-2>

BANK

SW OFFONFUNCTION

Input buffer

Auto CR with LF

Auto LF with CR

Buzzer

Saving Control Panel Status

Quiet mode

Auto Tear-off

Multi-part mode

2 3

Waiting period for

Paper loading

75% Compress mode

Line spacing

FF command

Eject direction

Eject paper at Power ON

Skip over perforation

Paper out detector

Print direction

Print direction command

CR centering at top of form

CR wiping at top/bottom

2-pass printing at top/bottom

Strobe timing

ACK timing

Large ( 54.5 K bytes ) * Enabled * Disabled * Enabled * Panel Macro * Disabled * Disabled *

23 ON ON Auto selection * ON OFF Multi-part mode OFF ON Normal mode

45 ON ON 0.5 sec. ON OFF 1.0 sec. OFF ON 1.5 sec. OFF OFF 2.0 sec.

Disabled * 1/6" * Eject * Front * Enabled * Disabled * Enabled * Bi-directional * Disabled * Disabled * Disabled * Disabled * Normal * Normal *

Small ( 1K byte ) Disabled Enabled Disabled Auto Saving Enabled Enabled

Enabled 1/8" Form Feed Rear Disabled Enabled Disabled Uni-directional Enabled Enabled Enabled Enabled Special Special

*: Default setting

ENGLISH

– 34 –

Auto CR with LF

When auto CR (carriage return) with LF (line feed) is enabled, the printer automatically performs a carriage return whenever it receives a LF code from the computer. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select OFF.

Auto LF with CR

When auto LF with CR is enabled (OFF), the printer automatically performs a line feed whenever it receives a CR code from the computer. When disabled (ON), the computer must send both a line feed code and a carriage return code at the end of each line. Most computers and applications send both.

Note the following check points when determining which setting to use.

• If you find that your output is double-spaced when it should not be, turn this switch ON (disabled).

• If you find that lines are printing over each other, turn this switch OFF (enabled).

Saving Control Panel Status

You can select either “Panel Macro” or “Auto Saving” to save the current control panel settings. See “Panel macro” on page 26.

Quiet mode

When the Quiet Mode is enabled (OFF), the printer prints with less noise than normal printing. Though the Quiet Mode prints more quietly, it also takes considerably longer than normal printing.

Auto Tear-off

Specifies whether the printer’s auto tear-off feature is enabled (OFF) or disabled (ON). Note that this setting controls the application software’s tear-off function only. It does not affect the manual tear-off function that is performed using the control panel buttons as described on page 25. The manual tear-off function is always enabled.

– 35 –

Multi-part mode

When the printer is in the Multi-part Mode, the print head prints with greater impact. It should be noted, however, that printing in the Multipart Mode also reduces the life of the print head. Because of this, you should use the Multi-part Mode only for printing on four or five-ply paper. Use the Normal Mode for printing on one to three-ply paper. When Auto (SW2: ON, SW3: ON) is selected, the printer automatically switches between the Multi-part Mode and Normal Mode according to the adjustment lever position. The Normal Mode is automatically selected when the adjustment lever is at any setting of 3 or less, while the Multi-paper mode is selected for settings greater than 3.

Waiting period for Paper loading

This function sets the amount of wait time between paper insertion and paper feeding. If the paper feeds before you can adjust the paper position to your satisfaction, increase the wait time.

75% Compress mode

In the compression mode, the printer is able to receive print data for up to 10.6-inch printing width. The print data is compressed from 10.6 inches to 8 inches (compression ratio of 75%).

ENGLISH

FF command / Eject direction

These functions are valid when the release lever is set to the cut-sheet paper position.

Eject paper at Power ON

This function is valid when the release lever is set to the cut-sheet paper position. This function selects whether to eject the cut-sheet paper when a cut-sheet paper is on the paper guide at power on.

Skip over perforation

This function is valid only when fanfold paper is selected. When enabled, the printer provides a one-inch margin between the last line printed on one page and the first line printed on the next page.

– 36 –

Print direction

This function selects bi-directional printing or uni-directional printing. Printing is normally bi-directional, but uni-directional printing allows for precise vertical printing alignment.

Print direction command

When disabled (ON), the preset printing direction overrides the print direction commands sent by your software.

CR centering at top of form

This function is used to improve the paper feed precision when inserting paper, ejecting paper, printing at the top or bottom edge of a paper, and printing near the perforation of a fanfold paper. CR centering refers to the operation of moving the carriage near the center of the paper. When enabled (OFF), the printer performs CR centering at the positions indicated above.

CR wiping at top/bottom

When enabled (OFF), the carriage moves to prevent a paper jam when the printer inserts or ejects a curled paper.

2-pass printing at top/bottom

This function performs 2-pass printing when printing within 1/6 inch of a perforation or 1/6 inch of the top or bottom edge of a paper. When enabled (OFF), the printer performs 2-pass printing to prevent a paper jam when printing at the positions indicated above.

Strobe timing

Selecting Normal (ON) allows the printer to receive data from the computer when the parallel interface’s strobe signal falls. Selecting Special (OFF) allows data receipt when the strobe signal rises.

ACK timing

Specifies the relation between the ACK (acknowledge) timing and the BUSY timing. When set to Normal, the BUSY signal is activated while ACK is being output. When set to Special, the BUSY signal is activated after ACK is output.

– 37 –

< EDS-3>

BANK

SW OFF ONFUNCTION

2 3 4

2 3 4 5

International character set

Code Page

1 2 3 4 5 ON ON ON ON ON #437 U.S.A * ON ON ON ON OFF #737 Greek ON ON ON OFF ON #772 Lithuanian ON ON ON OFF OFF #774 Lithuanian ON ON OFF ON ON #850 Multi-lingual ON ON OFF ON OFF #851 Greek ON ON OFF OFF ON #852 Latin-2 ON ON OFF OFF OFF #858 Multi-lingual with Euro ON OFF ON ON ON #860 Portuguese ON OFF ON ON OFF #861 Icelandic ON OFF ON OFF ON #863 Canada French ON OFF ON OFF OFF #865 Nordic ON OFF OFF ON ON #866 Russian ON OFF OFF ON OFF #869 Greek ON OFF OFF OFF ON #928 Greek ON OFF OFF OFF OFF #1001 Arabic OFF ON ON ON ON #2001 Lithuanian-KBL OFF ON ON ON OFF #3001 Estonian-1 OFF ON ON OFF ON #3002 Estonian-2 OFF ON ON OFF OFF #3011 Latvian-1 OFF ON OFF ON ON #3012 Latvian-2 OFF ON OFF ON OFF #3021 Bulgarian OFF ON OFF OFF ON #3031 Hebrew OFF ON OFF OFF OFF #3041 Maltese OFF OFF ON ON ON #3840 IBM-Russian OFF OFF ON ON OFF #3841 Gost OFF OFF ON OFF ON #3843 Polish OFF OFF ON OFF OFF #3844 CS2 OFF OFF OFF ON ON #3845 Hungarian OFF OFF OFF ON OFF #3846 Turkish OFF OFF OFF OFF ON #3847 Brazil-ABNT OFF OFF OFF OFF OFF #3848 Brazil-ABICOMP

1 2 3 4 ON ON ON ON U.S.A * ON ON ON OFF France ON ON OFF ON Germany ON ON OFF OFF England ON OFF ON ON Denmark-1 ON OFF ON OFF Sweden ON OFF OFF ON Italy ON OFF OFF OFF Spain-1 OFF ON ON ON Japan OFF ON ON OFF Norway OFF ON OFF ON Denmark-2 OFF ON OFF OFF Spain-2 OFF OFF ON ON Latin America OFF OFF ON OFF Korea OFF OFF OFF ON Ireland OFF OFF OFF OFF Legal

ENGLISH

– 38 –

*: Default setting

International character set

See Appendix C, “Character set” for details.

Code page

A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters. By supporting different code pages, the printer can print in a variety of different languages. The following table shows detailed information about code pages.

Code Page Name Country Remarks #437 U.S.A United Kingdom, France, Germany, Italy,

#737 Greek Greece Almost 80% #772 Lithuanian Lithuania New standard #774 Lithuanian Lithuania #850 Multi-lingual United Kingdom, France, germany, Italy, Preferred by Microsoft

#851 Greek Greece #852 Latin-2 Croatia, Czech Republic, Hungary, Preferred by Microsoft

#858 Multi-lingual with Euro #860 Portuguese Portugal #861 Icelandic Iceland #863 Canada French Canada #865 Nordic Denmark, Finland, Norway, Sweden Preferred by Microsoft #866 Russian Russia Preferred by Microsoft #869 Greek Greece #928 Greek Greece for UNIX #1001 Arabic Egypt, Saudi Arabia Mainly in Arabic speaking

#2001 Lithuanian-KBL Lithuania Commonly used for DOS #3001 Estonian-1 Estonia #3002 Estonian-2 Estonia Most often used #3011 Latvian-1 Latvia #3012 Latvian-2 Latvia Government standard #3021 Bulgarian Bulgaria #3031 Hebrew Israel #3041 Maltese Malta #3840 IBM-Russian Russia, Bulgaria #3841 Gost Russia Gost: government standard #3843 Polish Poland Also called “Mazovia” #3844 CS2 Czech Republic Also called “Kamenicky” #3845 Hungarian Hungary #3846 Turkish Turkey #3847 Brazil-ABNT #3848 Brazil-ABICOMP

Austria, Switzerland, United States, Spain

Poland, Romania, Serbia, Slovak Republic, Slovenia

countries

– 39 –

< EDS-4>

BANK SW OFFONFUNCTION

Page length

(Cut-sheet paper)

2 3 4

1 2 3 4 ON ON ON ON ON ON ON OFF ON ON OFF ON 3.5 inch ON ON OFF OFF 11/3 inch ON OFF ON ON 4.0 inch ON OFF ON OFF 5.5 inch ON OFF OFF ON 6.0 inch ON OFF OFF OFF 7.0 inch OFF ON ON ON 8.0 inch OFF ON ON OFF 8.5 inch OFF ON OFF ON 11.0 inch OFF ON OFF OFF 11.7 inch / A4 * OFF OFF ON ON 12.0 inch OFF OFF ON OFF 14.0 inch OFF OFF OFF ON (17.0 inch)

ENGLISH

Top margin

(Cut-sheet paper)

Bottom margin

(Cut-sheet paper)

Page length (Cut-sheet paper)

The print quality for the values enclosed in parentheses (17.0 inch) is not guaranteed.

1 2 ON ON 1.0 mm (1-pin) ON OFF 1/6 inch * (1-pin) OFF ON 9.24 mm (1-pin) OFF OFF 1 inch (24-pin)

3 4 ON ON 1.0 mm (24-pin) ON OFF 1/6 inch * (24-pin) OFF ON 1/2 inch (24-pin)

*: Default setting

– 40 –

< EDS-5>

BANK SW OFFONFUNCTION

Page length

(Fanfold paper)

2 3 4

1 2 3 4 ON ON ON ON ( 11/4 inch ) ON ON ON OFF ( 3.0 inch ) ON ON OFF ON ( 3.5 inch ) ON ON OFF OFF ( 11/3 inch ) ON OFF ON ON ( 4.0 inch ) ON OFF ON OFF 5.5 inch ON OFF OFF ON 6.0 inch ON OFF OFF OFF 7.0 inch OFF ON ON ON 8.0 inch OFF ON ON OFF 8.5 inch OFF ON OFF ON 11.0 inch * OFF ON OFF OFF 11.7 inch / A4 OFF OFF ON ON 12.0 inch OFF OFF ON OFF 14.0 inch OFF OFF OFF ON 17.0 inch

Top margin

(Fanfold paper)

Bottom margin

(Fanfold paper)

Page length (Fanfold paper)

The print quality for the values enclosed in parentheses (11/4 inch to 4.0 inch) are not guaranteed.

1 2 ON ON 1.0 mm (1-pin) ON OFF 1/6 inch * (1-pin) OFF ON 9.24 mm (1-pin) OFF OFF 1 inch (24-pin)

3 4 ON ON 1.0 mm (24-pin) ON OFF 1/6 inch * (24-pin) OFF ON 1/2 inch (24-pin) OFF OFF 1 inch (24-pin)

*: Default setting

– 41 –

5. Control Codes List

< ESC/P mode>

Command HEX code Function BEL 07 Beeper

BS 08 Backspace HT 09 Tab horizontally LF 0A Line feed VT 0B Tab vertically FF 0C Form feed CR 0D Carriage return SO 0E Select Double-width printing (1 line) SI 0F Select Condensed printing DC2 12 Cancel Condensed printing DC4 14 Cancel Double-width printing (1 line) CAN 18 Cancel line DEL 7F Delete last character in buffer ESC SO 1B 0E Select Double-width printing (1 line) ESC SI 1B 0F Select Condensed printing ESC SP n 1B 20 n Set inter character space ESC ! n 1B 21 n Master select

n = 00 n = 00 10 CPI (ESC P)

01 01 12 CPI (ESC M) 02 02 Proportional (ESC p) 04 04 Condensed (SI) 08 08 Emphasized (ESC E) 10 10 Double-strike (ESC G) 20 20 Double-wide expanded (ESC W) 40 40 Italic (ESC 4)

ESC # 1B 23 Cancel MSB control ESC $ nL n ESC % n 1B 25 n Turn User-defined character on / off

ESC & 0 n m [ a0 a1 a2 d ... 1B 26 30 n m [ a0 a1 a2 d ... Define User-defined characters ESC ( - nL nH m d1 d ESC ( B nL nH k m s v1 v21B 28 42 nL nH k m s v1 v2Select Bar-code printing ESC * m nL nH d1...d ESC + n 1B 2B n Set n/360" line spacing ESC - n 1B 2D n Turn under lining mode on / off

ESC / n 1B 2F n Select vertical tab channel ESC 0 1B 30 Select 1/8" line spacing ESC 2 1B 32 Select 1/6" line spacing ESC 3 n 1B 33 n Select n/180" line spacing ESC 4 1B 34 Select italic font ESC 5 1B 35 Cancel italic font ESC 6 1B 36 Enable printing of upper control codes

ESC 7 1B 37 Enable upper control codes

ESC 8 1B 38 Disable paper out detector ESC 9 1B 39 Enable paper out detector

80 80 Underlining (ESC -)

1B 24 nL n

Set absolute horizontal print position

n = 00 n = 00 Turns User-defined character off

01 01 Turns User-defined character on

n = 00 n = 00 Turns underline off

01 01 Turns underline on

1B 28 2D nL nH m d1 d

1B 2A m nL nH d1...d

Select or cancel score

Select Bit-image mode

(Character set #2)

(Character set #1)

– 42 –

ENGLISH

ESC : 0 n 0 1B 3A 30 n 30 Copy standard character ROM font into

RAM ESC < 1B 3C Select Unidirectional mode (1 line) ESC = 1B 3D Set MSB to 0 ESC > 1B 3E Set MSB to 1 ESC ? n m 1B 3F n m Reassign Bit-image mode ESC @ 1B 40 Initialize Printer ESC A n 1B 41 n Set n/60" line spacing ESC B d1...dk NUL 1B 42 d1...dk 00 Set vertical tab ESC C n 1B 43 n Set page length in lines ESC C NUL n 1B 43 00 n Set page length in inches ESC D n1...nk NUL 1B 44 n1...nk 00 Set horizontal tab ESC E 1B 45 Select Bold mode ESC F 1B 46 Cancel Bold mode ESC G 1B 47 Select Double-strike printing ESC H 1B 48 Cancel Double-strike printing ESC J n 1B 4A n Advance print position vertically (n/180") ESC K nL nH d1...d ESC L nL nH d1...d ESC M 1B 4D Select 12 CPI (Elite)

1B 4B nL nH d1...d 1B 4C nL nH d1...d

Select Single-density Bit-image mode

Select Double-density Bit-image mode

ESC N n 1B 4E n Set Skip over perforation ESC O 1B 4F Cancel Skip over perforation ESC P 1B 50 Select 10 CPI (Pica) ESC Q n 1B 51 n Set right margin ESC R n 1B 52 n Select international character set

n = 00 n = 00 #0 U.S.A.

01 01 #1 France 02 02 #2 Germany 03 03 #3 England 04 04 #4 Denmark I 05 05 #5 Sweden 06 06 #6 Italy 07 07 #7 Spain I 08 08 #8 Japan 09 09 #9 Norway 0A 0A #10 Denmark II 0B 0B #11 Spain II 0C 0C #12 Latin America 0D 0D #13 Korea 0E 0E #14 Ireland 40 40 #64 Legal

ESC S n 1B 53 n Select Superscript / Subscript printing

n = 00 n = 00 Superscript

01 01 Subscript ESC T 1B 54 Cancel Superscript / Subscript printing ESC U n 1B 55 n Turn Unidirectional mode on / off

n = 00 n = 00 Bi-directional

ESC W n 1B 57 n Turn Double-width printing on / off

01 01 Unidirectional

n = 00 n = 00 Turns off double-width

01 01 Turns on double-width ESC Y nL nH d1...d

ESC Z nL nH d1...d ESC \ nL n ESC b m n1...nk NUL 1B 62 m n1...nk 00 Set vertical tab in VFU channels

1B 59 nL nH d1...d

1B 5A nL nH d1...d 1B 5C nL n

Select High-speed Double-density Bitimage mode

Select Quadruple-density Bit-image mode Move relative horizontal print position

ESC g 1B 67 Select 15 CPI ESC j n 1B 6A n Advance reverse feed (n/180")

– 43 –

ESC k n 1B 6B n Select Type style family

n = 00 n = 00 Roman

01 01 Sanserif

ESC l n 1B 6C n Set left margin ESC p n 1B 70 n Turn proportional mode on / off

ESC q n 1B 71 n Select character style

ESC s n 1B 73 n Select quiet mode

ESC t n 1B 74 n Select character table

ESC w n 1B 77 n Turn Double-high printing mode on / off

ESC x n 1B 78 n Select print mode (ANK)

05 05 OCR B

n = 00 n = 00 Returns to current fixed character pitch

01 01 Selects proportional spacing

n = 00 n = 00 Cancel shadow / outline printing

01 01 Set outline printing

02 02 Set shadow printing

03 03 Set shadow & outline printing

n = 00 n = 00 Prints at normal speed

01 01 Prints at low speed

n = 00 n = 00 Select italic character table

01 01 Select Codepage character table

02 02 Select Download character table

03 03 Select Codepage character table

n = 00 n = 00 Turns off double-high

01 01 Turns on double-high

n = 00 n = 00 Draft

01 01 LQ

ENGLISH

– 44 –

6. Troubleshooting

The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

The printer uses high voltage. Do not attempt any other repair or maintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Short test

Use the following procedure to test the printer to make sure that everything is working correctly.

1. Make sure that paper is loaded in the printer.

2. Turn off the printer.

3. While holding down the control panel’s ON LINE button, turn the printer back on.

4. The short self-test prints the following information.

1) The version number of the software contained in the printer’s ROM.

2) All EDS settings. If there is no paper at power on, self-printing starts after the paper is loaded by the panel. In self-printing, only paper end detection is available. All panel functions are ignored. After self-printing finishes, the printer will reset.

– 45 –

Long test

Use the following procedure to test the printer to make sure that everything is working correctly.

1. Make sure that paper is loaded in the printer.

2. Turn off the printer.

3. While holding down the control panel’s LINE FEED button, turn the printer back on.

4. The short self-test prints the following information.

1) Rolling ASCII 7 lines.

2) All ASCII characters. Draft 10 cpi, 12 cpi, and 15 cpi ROMAN 10 cpi, 12 cpi, and 15 cpi

3) All Kanji characters.

Note:

Test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen.

Hexadecimal dump

ENGLISH

This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer. The printer does not execute any control codes (such as 0A - linefeed), it just prints them out. The hexadecimal dump is useful when you are writing programs for printer control.

1. Make sure that paper is loaded in the printer.

2. Turn off the printer.

3. While holding down the control panel’s SET/PARK/EJECT button, turn the printer back on to enter the Hex Dump Mode.

4. To exit the Hex Dump Mode, turn the printer off.

– 46 –

Adjusting the dot alignment

You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like:

may come out looking like one of the following:

This is caused when mechanical parts of the printer get out of alignment. This happens only rarely and you may never experience it at all throughout the life of the printer. If you do have problems, use the following procedure to correct it.

1. Make sure that paper is loaded in the printer.

2. Turn off the printer.

3. While holding down the control panel’s SET/PARK/EJECT and LINE FEED buttons, turn the printer back on to enter the Dot Adjustment Mode.

The printer will print something like the following.

or like this

Note that the printer will feed the paper forward and back each time

during this operation so you can view the printout.

4. If the two lines do not align properly, use SET/PARK/EJECT to move the lower line to the left or LINE FEED to move it to the right.

The above step performs alignment for Normal-density mode only. You must make separate adjustments for the CRT graphics, Doubledensity, Draft-Text, Triple-density, CRT graphics II, Quadrupledensity, LQ Text modes as well.

5. Press ON LINE to change to the next printing mode. Press LINE FEED while holding down ON LINE to change to the

previous printing mode.

6. Repeat the above steps for each printing mode, if necessary.

7. After making changes to the adjustments, press SET/PARK/EJECT while holding down ON LINE to exit the Dot Adjustment Mode and register your adjustments.

– 47 –

Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem Possible Cause Recommended Action

The ON LINE indicator does not light.

Printer sounds like it is printing, but it is not.

Printing is weak.

Printer test works, but printer will not print out data from the attached computer.

Printer does not feed paper properly.

The printer is not receiving power.

The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield.

The printer is not set up correctly for the thickness of paper you are using.

The ribbon is worn out or "used up."

Your application program’s or system software’s printer selection is wrong.

The computer’s system software is not set up properly for the printer or for the port you are using.

The interface cable is connected incorrectly or damaged.

Jamming paper.

The printer is not set up correctly for the thickness of paper being used.

Check whether the power cord is correctly plugged into the power outlet.

Check whether the power outlet is working by unplugging the printer and plugging in another device.

Make sure that the ribbon cassette is installed correctly.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Replace the ribbon with a new one.

Check the printer selection of your application software.

Check the system software settings. Check the settings for LPT1.

Check to make sure that the printer interface cable is connected correctly. If it is, try a different cable.

Remove all paper from the printer and then reload it.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

ENGLISH

– 48 –

Problem Possible Cause Recommended Action

Line spacing is incorrect. Jamming paper.

The line spacing or leading selected in your application program is wrong.

Auto line feed with carriage return is enabled.

Lines print over each other. Auto line feed with carriage

Incorrect number of lines are printed on the page.

Text and graphics are malformed.

Print quality is poor.

Forms are smudged.

Printing is too dark.

return is disabled.

Jamming paper.

Auto line feed with carriage return is enabled.

The line spacing or leading selected by your application program is wrong.

Dot adjustment is not correct.

The ribbon is worn out or "used up".

The printer is not set up correctly for the thickness of paper being used.

The print head is damaged.

The printer is not set up correctly for the thickness of paper being used.

The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield.

Print head shield is damaged or missing.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Choose a different line spacing or leading setting from your application.

Use the EDS Mode to disable auto line feed with carriage return (page 32).

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Use the EDS Mode to disable auto line feed with carriage return (page 32).

Choose a different line spacing or leading setting from your application.

See "Adjusting the dot alignment" on page 47.

Replace the ribbon with a new one.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Return the printer to your dealer for repair.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Make sure that the ribbon cassette is installed correctly. See "Installing the ribbon cassette" on page 7.

Return the printer to your dealer for repair.

– 49 –

Problem Possible Cause Recommended Action

Printer case is hot. The printer’s air vents are

blocked or obstructed.

Printer makes excessive noise.

Printer prints past the edge of the paper.

The printer cover is removed. The printer is vibrating.

Incorrect margin settings are selected by your application program.

The paper edge is not positioned correctly.

The ribbon is jammed, causing the print head to jam.

Paper is jamming, causing the print head to jam.

Switch off the printer and let it cool. Check the air vents on the bottom of the printer to see if they are blocked. Remove the obstruction if possible. If the problem persists, return the printer to your dealer for repair.

Replace the printer cover. Move any objects that are

touching the printer. Make sure that the printer is

on a level steady surface. Choose different margin

settings from your application program.

Remove the paper and adjust the position of the paper edge. Reload the paper and try printing again.

Make sure that the ribbon cassette is installed correctly. See "Installing the ribbon cassette" on page 7.

Remove all paper from the printer and reload it. Try printing again.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

ENGLISH

– 50 –

Problem Possible Cause Recommended Action

Left margin moves to the right during printing.

Some characters are printed incorrectly.

The paper is not loaded correctly, causing the print head to jam.

The ribbon cassette is not installed correctly, causing the print head to jam.

The printer is not set up correctly for the thickness of paper being used.

Inappropriate settings are selected by your application program.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

Panel Lock Mode is enabled.

Panel Lock Mode is enabled. Panel Macro Mode is also enabled.

The wrong character table, code page, or international character set is selected.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

Remove all paper from the printer and reload it. Try printing again.

Make sure that the ribbon cassette is installed correctly. See "Installing the ribbon cassette" on page 7.

Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.

Choose different settings in your application.

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

Turn off the printer, and then turn it back on.

While holding down SET/PARK/EJECT button, press ON LINE button to clear Panel Macro Mode. After three buzzer sounds, turn off the printer, and then turn it back on.

Use the EDS Mode to select the correct character table, code page, or international character set (page 34).

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

– 51 –

Problem Possible Cause Recommended Action

Some characters are printed incorrectly.

Printer behaves erratically.

Printing suddenly stops.

Inappropriate settings are selected by your application program.

Wires are missing from the print head.

The interface cable is connected incorrectly or damaged.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

Choose different settings in your application.

Return the printer to your dealer for repair.

Check to make sure that the printer interface cable is connected correctly. If it is, try a different cable.

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

ENGLISH

– 52 –

Appendix A: Specifications

Printing System Serial Impact Dot-Matrix Printing Speed (Character per Sec.) Draft LQ

(When using Normal mode) 10CPI 180 60

12CPI 216 72 15CPI 270 90

17.1CPI 154 103 20CPI 180 120

Print Direction Draft: Uni-directional/ bi-directional logic seeking

(selectable)

LQ: Uni-directional/ bi-directional logic seeking

(selectable)

Bit-Image: Uni-directional/ bi-directional logic seeking

(selectable)

Print Head Number of pins: 24 Life 200 million dots/pin (adjustment lever position 1 to 3)

100 million dots/pin (adjustment lever position4 to 8)

Line Spacing 1/6, 1/8, n/60, n/180, n/360 Environment Operating temperature: 41°F to 95°F (5°C to 35°C)

Storage temperature: -22°F to 149°F (-30°C to 65°C) Operating humidity: 30% to 80% (non-condensing) Storage humidity: 20% to 90% (non-condensing)

Emulation ESC/P Interfaces Parallel Bi-directional IEEE-1284 nibble mode Ribbon Type On-carriage, dedicated

Black ribbon CS24 (Standard)

Ribbon Life 4.0 million characters (Draft,10CPI) Dimensions and Weight Width: 14.3" / 363 mm

Depth: 9.6" / 244 mm Height: 8.1"/ 205 mm Weight: 13.0lbs. / 5.9 kg

Power Supply 220V±15% 50/60Hz Power Consumption 55W during ASCII draft printing

10W during stand-by

APPENDIX

– 52 –

Paper

Cut-sheet paper

Width: 125 to 257 mm / 4.9 to 10.12 inches Length: 85 to 364 mm / 3.3 to 14.33 inches Paper Sizes: A6: 105 x 148 mm (Landscape)

Thickness 1-ply only: 0.05 to 0.18 mm Multi-ply: 0.05 to 0.35 mm Weight

1-ply only: 52 to 156 g/m2 / 14 to 42 lbs / 45 to 135kg Multi-ply: 40 to 52 g/m2 / 11 to 14 lbs / 34 to 45kg

Fanfold paper

Width: 139.7 to 254 mm / 5.5 to 10 inches Length: Min. 139.7 mm / 5.5 inches Thickness 1-ply only: 0.07 to 0.11 mm Multi-ply: Max. 0.35 mm Weight

1-ply only: 52 to 82 Multi-ply: 40 to 52

B6: 128.5 x 182 mm (Portrait, Landscape) A5: 148 x 210 mm (Portrait, Landscape) B5: 182 x 257 mm (Portrait, Landscape) A4: 210 x 297mm (Portrait) B4: 257 x 364mm (Portrait) Executive: 7.25 x 10.5 inches (Portrait) Letter: 8.5 x 11 inches (Portrait) Legal: 8.5 x 14 inches (Portrait)

g/m

/ 14 to 22 lbs / 45 to 70kg

g/m

/ 11 to 14 lbs / 34 to 45kg

– 53 –

Parallel Interface

Connector Signals

Pin Name Function

1 STROBE Goes low for ≥ 0.5µs when active. 2 DATA0 3 DATA1 4 DATA2 5 DATA3 6 DATA4 7 DATA5 8 DATA6 9 DATA7

10 ACK 10µs low to acknowledge receipt of data. 11 BUSY Printer sets line low when ready to receive data. 12 PAPER High when paper runs out. 13 SELECT High when printer is on-line. 14 AFXT This signal is used when the mode is nibble mode. 15 Not used. 16 SIGNAL GND Signal ground 17 CHASSIS Chassis ground (isolated from signal ground) 18 +5V +5V DC output from printer

19~30 GND Twisted pair ground return

31 RESET Printer is reset when this signal goes low. 32 ERROR Low when printing cannot continue due to error. 33 EXT GND External ground

34~35 Not used

36 SELECT IN This signal is used when the mode is nibble mode.

These signals represent information for the 1st through 8th bit of parallel data, respectively. Each signal is HIGH when data is logical 1, and LOW when logical 0.

APPENDIX

– 54 –

Appendix B: Character Sets

IBM Graphics Character Set #2 Code Page #437 (U.S.A.)

Italic Character Set #2

– 55 –

IBM Graphics Character Set #1

Italic Character Set #1

– 56 –

APPENDIX