Star Micronics 4III User Manual

Safety Notices

This printer is certified as a Class I laser product under the lJ.S.Department of Health and Human Services
(DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act
of 1968. This means that the prmter does not produce hazardous laser radiation.

Since radiatton emitted Inside the printer is completely confined within protective housings and external
covers. the laser beam cannot escape from the machine during any phase of user operation.

The Center for Devices and Radiological Health (CDRH) of the U.S.Food and Drug Administration
implemented regulations for laser products on August 2. 1976. These regulations apply to laser products
marketed in the United States. The label on the printer indicates compliance with the CDRH regulations
and must be attached to laser products marketed in the United States.

Caution-use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous radiation exposure.

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Federal Communications Commission

Radio Frequency Interference Statement

Thts equipment has been tested and found to comply with the limits for a Class B digital devtce, pursuant
to Part IS of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. Thts equipment generates. uses and can radiate radio frequency
energy and. if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, whtch can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

- Reorient or relocate the receivmg antenna.
* Increase the separation between the equipment and receiver

l Connect the equipment into an outlet on a circuit different from that to wahich the receiver is

connected.

l Consult the dealer or an experienced radio/TV technician for help.

For comphance with the Federal Noise Interference Standard, this equipment requires a shielded cable.

The ohorv .~t~~en~ents up/‘/y only to prinrers murkrtrd in thr U.S.A.

Self Declaration

Radio interference regarding this equipment has been eliminated according to Vfg lOS6/1984 announced
by the DBP.

DBP has been informed of the introduction of this special equipment and has been granted the right to

examine the whole series.
It IS the user’s responsibility to see that his own assembled system is in accordance with the technical

regulations under Vfg 1046/1984.
To conform to FIXregulations it is necessary to make all connections to the printer wtth shielded cable.
The equipment may only be opened by qualified service representatives.

The uhm~ srurement applirs on!, to pinte~~ murketed ,n Gemuny.

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The Canadian Department of Communications

Statement of

Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le present appareil numerique n’emen pas de bruits radioelectriques depassant les limites applicables aux
appareils numeriques de la classe B prescrites dans le Reglement sur le brouillage radioelectrique edict6
par le Minis&e des Communications du Canada.

The above statement upplies only to printrrs marketed in Cnnudtr.

Safety Notices for Finland

Tlma Kirjoitin LUOKAN I LASERLAITE.
Laitteen kayttlminen muulla kuin t&l klyttoohjeessa mainitulla tavalla saattaa altistaa kayttajan

turvallallisuusluokan 1 ylittavllle nlkymlttomalle laserslteilylle.
DENNA SKRIVARE AR EN KLASS I LASERAPPARAT.
Om apparaten anvands pa annat satt In i denna bruksanvisning specificerats, kan anvandaren utslttas for

osynlig laserstrllning, som Bversktider grlnsen for laseklass I.

The above statement clpp1ie.s m1~ to printer.s marketed in Finlnnd.

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Trademark Acknowledgements
LaserPrinter 4111: Star Micronics Co., Ltd.
HP LaserJet IIIz Hewlett Packard Company
Lotus l-2-3: Lotus Development Corporation
Microsoft Word, Microsoft Windows: Microsoft Corporation
PageMaker: Aldus Corporation
WordPerfect: WordPerfect, Inc.

NbTlCE

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All rights reserved. Reproduction of any part of this manual in any form whatsoever without
STAR’s express permission is forbidden.

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The contents of this manual are subject to change without notice.

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All efforts have been made to ensure the accuracy of the contents of this manual at the time of press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.

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The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

0 Copyright 1992 Star Micronics Co., Ltd.

TABLE OF CONTENTS

1. How to Use

2. Setting Up

3. Initial Operation

This Manual .........................................................................

Laser Printing ............................................................................

1.1

1.2 The Star LaserPrinter 4111 - An Introduction

the Star LaserPrinter

Unpacking .................................................................................

2.1

2.1.1 Unpacking

2.1.2 Checking the Parts

2.1.3 Unpacking

2.1.4 Optional Items..

2.15 Carrying the

2.1.6 Opening and Closing

Installing the EP-L

2.2

Loading Paper .........................................................................

2.3

2.3.1 About Paper

2.3.2 Loading Paper Into the Multi-purpose Tray

Selecting Paper Delivery

2.4 Connecting the Power Cord

2.5
Connecting the Interface

2.6 Adjusting Print Quality

2.7

......................................................................................

3.1 Front Panel

3.1.1 Powering Up

3.1.2 The Buttons

3.1.3 Light Indicators

3.1.4 Hex Dump

Self Test.. .................................................................................

3.2

3.2.1 Printing Test

3.2.2 Status Sheet

Programming from

3.3

..............................................................................

4111 ..................................................

the Printer ....................................................

........................................................

the EP-L Cartridge..

.............................................................

Printer ......................................................

the Printer..

Cartridge ...................................................

.................................................................

.........................................................

....................................................

Cable ...............................................

...........................................................

................................................................

..................................................................

............................................................

....................................................................

Sheets .....................................................

Description ..............................................

the Control Panel .....................................

..........................

....................................

.................................

4. Quick Start with the Star LaserPrinter 4111: A Tutorial

Preliminaries.. ..........................................................................

4.1

Control Panel ...........................................................................

4.2

4.2.1 Basic operations

Connecting the Printer to

4.3

4.3.1 Selecting the

4.3.2 Activating the

...........................................................

the Computer..

Serial Interface .......................................

Parallel Interface

................................

..................................

................

..............

.2
.4

.7

.8

.8
10
10
1 1
1 1
12
16

.2 1
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.2 1
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.27
.29

.3 1
.3 1
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.37
.38
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4.3.3 Saving

the Setting

........................................................

4.3.4 Returning to Factory Settings

4.4 Resolution Enhancement

4.5 Manual Feed..

4.6 Paper Size ...........

..........................................................................

......................................................................

Procedure.. ......................................

4.7 Printing in Landscape Orientation..

4.8 Changing Character

4.9 Selecting Display

Set..

.........................................................

Language

....................................................

......................................

.........................................

.S2
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.53

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5. Font

6. Interfacing

Selection ...........................................................................................

With Applications

6. I Lotus l-2-3

6.2 WordPerfect

6.3 Microsoft Word 4.0

6.4 Microsoft Windows .................................................................

7. Maintaining the

7.1 Replacing the

7.2 Storage and Handling Precautions for the EP-L cartridge

7.3 Cleaning the

7.4 Cleaning the

8. Troubleshooting

8. I Error Messages Displayed on the

8.2 Service Call

8.2. I Engine

8.2.2 Controller Service Call Messages

8.3 Operator Call Messages

8.3.1 Engine
X.3.2 Font

8.3.3 Optional
X.3.4 Change
X.3.5 Manual

8.4 Operator Information
X.4. I Host Communication problem
X.4.2 Function or Size Incompatibility
X.4.3 Font

Programs

.........................................

Release 2.. ............................................................

Version 5

............................................................

..................................................................

LaserPrinter 4111 ...........................................

Star

EP-L cartridge

Fixing Assembly

..................................................

................................................

Exterior of the Printer ........................................

........................................................................................

Screen

................................

Messages..

Service Call Messages .....................................

Problems

Cartridge Problems

Hardware..
Paper Size
Paper Feed

Cartridge

...........................................................

.................................

...........................................................

..........................................................

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.....................................................

.......................................................

......................................................

Messages ...............................................

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8.5 Status

8.6 Paper Jamming ........................................................................

8.7 Streaky

9. Options

..............................................................................................

9. I Paper Feeder and Cassettes

9.2 Expansion RAM Board

9.3 Font

10. Specifications

10.1 Specifications ........................................................................

10.2 Reliability

10.3 Pin Functions on Interfaces

Glossary
Index

........................................................................................................

..............................................................................................................

Messages..

Clearing paper jams

8.6.1

Prints ..........................................................................

White Streaks

8.7.1

8.7.2 Stains on Transparency Films

Cartridge .........................................................................

.....................................................................

.....................................................

...............................................................

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95

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.96

.97

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100
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Congratulations on purchasing a Star LaserPrinter 4111. You will be de-

lighted with both the quality of the printed images and the ease of operation.

With your computer and this printer, you can create professional-looking

documents.

This Operations Manual is one of two that explore the entire range of printing

possibilities of the Star LaserPrinter 4111. This manual is for beginners and
for those who plan to concentrate on the basics. Advanced users and those
interested in programming should refer to the Applications Manual.

Chapter 2 begins with an overview of the manual and of the Star Laser
printer. This chapter explains how to unpack your new printer and prepare

it for initial operation. Chapter 3 explains how to operate the printer’s control

panel and display screen.

Some people like to skip the preliminary explanations and begin using the
printer immediately. Chapter 4 provides the information for such a fast start.
If you begin with Chapter 4, at some later time you should read the rest of the
manual in sequence, for a more complete picture of your printer and its
operations.

Chapter 5 describes the type characteristics that will enable you to give your

printed pages that professional look.
The Star LaserPrinter 4111 emulates the operation of the HP LaserJet III.

With this capability, the Star LaserPrinter will operate with a wide range
of applications programs on the market. Chapter 6 provides the information
that will allow you to use your printer with four popular applications
programs: Lotus l-2-3, WordPerfect, Microsoft Word, and Microsoft Win­dows.

Chapter 7 and 8 describe the maintenance and troubleshooting operations to

keep your Star LaserPrinter 4111 working in “perfect” condition.

1

1.1 LASER PRINTING

Before you begin learning about your new Star LaserPrinter 4111, you may
find it helpful to know something about laser printing itself.

A laser is actually a beam of light of just one wavelength (Laser is an acronym
for Light Amplification by Stimulated Emission of Radiation). Such a beam

of light, described as “highly coherent”, can be focused very sharply. Lasers,
generated by gases, liquids or semiconductors, are widely used in applica­tions ranging from surgery to the visual arts.

Laser printing is a process that uses a laser beam - in this case, generated
by a semiconductor- to activate portions of an electrically charged surface.
These activated parts represent the words, numbers, or graphics being sent
from the computer for printing. Other parts of the printer transfer this image
to paper, then clean the surface and prepare it to receive more information to
be printed.

In other words, this process is a type of laser-activated temporary engraving.
In the Star LaserPrinter 4111, two interconnected units produce the complete

printing process: the toner cartridge and the printer body.
The toner cartridge contains the drum, which is the rotating surface. In the

darkness of the toner cartridge, the drum holds a negative charge placed on
it by the primary corona wire in the printer. Shutters on the bottom of the toner
cartridge assure that no unwanted light penetrates its interior.

When text or graphics are sent by the computer to the printer, laser beam is
generated by a semiconductor laser diode. This beam is focused by special
scanning mirrors that turn the light beam into a tool that “writes” or “prints”
on the surface of the drum. The areas of the drum touched by the laser beam
lose their negative charge and contain a reverse image of the information sent
from the computer. As the drum rotates, it passes a developer unit that is also
rotating, but in the opposite direction. The surface of the developer unit is
covered with toner (“ink”) which has a negative charge. The neutralized
portions of the drum, containing the information to be printed, pick up
negatively charges toner from the developer unit.

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At this point, paper fed from the paper cassette moves through the transfer
unit, from which it receives a positive charge. As the drum rotates, the
negatively charged particles of toner are attracted to the positively charged

surface of the paper.
A combination of heat and pressure fuse the image to the paper. The paper

is then ejected from the printer.
Finally, a cleaning mechanism in the toner cartridge cleans excess toner from

the drum, and a special light beam neutralizes its entire surface. Then the
entire process can begin again.

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1.2 THE STAR LASERPRINTER 4lll- AN
INTRODUCTION

You will meet each portion of your Star LaserPrinter 4111 as you read this
manual, but a brief introduction is in order here. The following figures show
the front, rear and inside views of the printer.

@ Side Cover 83 Release Button

3 Face-down Tray
13 Paper Stop
@ Control Panel @ Paper Guide
6J’Cartridge Slot $3 Front Upper Door
@ Power Switch @ Paper Delivery Selector

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‘& Multi-purpose Tray (MP Tray)
@ Extension Tray

Rear View

0 Parallel Interface Connector
@ Serial Interface Connector

Inside View

/A

0 Density Adjustment Lever

@ Air Vent
@ Power Receptacle

@ Transfer Roller

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@ EP-L Cartridge

+ @ Pick-up Roller

@ Fixing Assembly Cover

@ Paper Access Door
0 Separation Pad
@ Feed Roller

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MEMO

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The fact that you’re now reading this manual shows that you’ve got at least
as opening the carton containing your new Star LaserPrinter 4111. This

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chapter will help you to unpack the printer, set it up, and get it running.

First, though, you should make some preparations. You may already have
decided on the printer’s new location. Whether you have or have not, run
through this checklist of requirements:

l Environmental control

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The printer and toner cartridge should never be exposed to strong sunshine
or other direct heat sources. It should also be located away from air
conditioning ducts, dust and fumes. Excessive moisture should be
avoided, such as humidity in excess of 80% or less than 20%. If it is
comfortable for you, then it will be comfortable for your printer.

l A large, strong table or stand

The printer weighs approx. 22Slbs (1Okg) and must be firmly supported.
Also, the printer will need more room than it takes up in the shipping
carton, because the paper tray will extend forward from the front; so plan
for a space at least 2 x 3.2 ft (0.6m’).

l A three-pronged outlet

The outlet should be no more than 8 feet (2Sm) from the printer (the length
of the power cord), preferably one shielded from power fluctuations. In
any case, no motor-driven appliance should be connected to the same
outlet, to avoid interface with the printer’s operations.

l A fresh toner cartridge (product #EP-L)
l Paper

A package of 16-201b (60- 1 3.5g/m2) photocopier paper is best tostart with;
however, the printer can use thicker paper, as well as special media, such
as envelopes and transparent sheets.

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2.1 UNPACKING

The printer comes in two boxes. The large box contains the printer and its
accessories, and the smaller one contains the EP-L cartridge. Follow these
instructions when unpacking.

2.1.1 Unpacking the Printer

Follow the instructions below to unpack the printer.

1. Open the large box, and remove the accessories box.

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2. Remove the printer from the box.

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3. Remove the packing material from round the printer.

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4. Open the accessories box. Remove the face-up tray, power cord, Opera­tions Manual and Applications Manual.

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NOTE: Save the packing boxes and materials. If you need to move the

printer (for new location or service etc.), use these materials to
protect the printer from damage.

2.7.2 Checking the Parts

Before setting up the printer, make sure that all standard items shown below
are provided and they are free from damage. If any of these items are missing
or damaged, contact your supplier.

PWW cord

Operations manual

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2.1.3 Unpacking the EP-L Cartridge

Open the small box (see the illustration below) and remove the packing
material from the EP-L cartridge.

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CAUTION: 1) Do not open the aluminum bag containing the cartridge until

you are ready to install it in the printer.

2) Do not lean the cartridge against anything or turn it upside
down.

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2.1.4 Optional Items

Some of the following items may have been ordered. Unpack them. For

details, refer to “Chapter 9. Options”.

l Paper feeder
l Cassette (A4, Letter, Legal, Executive size)

e RAM board (1,2 or 4MB)

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l Font cartridge

2.1.5 Carrying the Printer

Whenever moving the printer from one place to another, always make sure
the multi-purpose tray is closed, and carry the printer firmly at the bottom
with two

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CAUTION: Never attempt to carry the printer using the face-down slot.
NOTE: When moving the printer, remove the EP-L cartridge from the

printer. After removing the cartridge from the printer, replace it in
the aluminum bag in which it was originally packed, or cover it with
a thick cloth to protect it from direct light.

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2.1.6 Opening and Closing the Printer

l When opening the printer’s side cover, do not stop it in the half-way. This

will open the protective shutter of the drum, and light will permanently
damage the drum.

l Do not place anything beside the printer. It may damage the multi-purpose

tray when the tray is opened.

l Do not put anything in or on the multi-purpose tray except paper, and do

not press the tray downward.

CAUTION: The parts of the printer shaded in the illustration below become

extremely hot when the printer is used. To avoid any personal

injury, do not touch these parts when the printer is open.

Although the printer’s cover is closed while printing, it will need to be
opened when replacing the EP-L cartridge when clearing paper jams. Open

or close the cover in the following way:

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Opening the Cover

1. Hold the knob of the multi-purpose tray and pull it to open the tray.

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2. The tray opens to about 80 degrees.

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3. Press the release button (at the right) upwards and open the cover.

cover opens to about 80 degrees (the multi-purpose tray then opens to

about 90 degrees.).

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NOTE: Remove the two orange stoppers by pushing the lower part of the

stoppers upwards and removing it (as shown in the illustration
below).

Closing the Cover

1. Using both hands. lift the cover and close it gently until it latches.

1;

2. Lift the multi-purpose tray and close it until it latches on both sides.

2.2 INSTALLING THE EP-L CARTRIDGE

Important Notice

l Install the EP-L cartridge immediately after opening the aluminum bag.

Permanent damage can be caused by light to the photosensitive drum.
NEVER expose the cartridge to the strong light (more than 15000 lux) or
room lighting (1000 lux) for more than five minutes.

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l Do not open the drum protective shutter on the EP-L cartridge.
l Keep the cartridge away from CRTs, disk drives, diskettes, etc. Other-

wise, CRTs and disk drives can be damaged, and data on diskettes can be
destroyed by the magnet inside the cartridge.

l When handling the cartridge, do not touch the bottom of the EP-L

cartridge. Print quality will be adversely affected if the protective shutter ­is open and the drum is damaged. The drum can also be damaged if it
exposed to light.

l Always keep the EP-L cartridge with the label facing up. Do not turn it

upside down or stand it on end. The toner may become caked, and this
causes print quality to deteriorate.

l Use the cartridge before the expiry date printed on the carton. Otherwise,

print quality may deteriorate.

l Use only genuine EP-L cartridges as recommended by your supplier.

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Follow the instructions below to install the EP-L cartridge for the first time,
or replace an used one.

1. Open the multi-purpose tray and the side cover as described in “2.1.6
Opening and Closing the Printer”.

2. If you are installing the EP-L cartridge for the first time, skip to step 3. If
you are replacing the old EP-L cartridge, remove it by pulling it by the tab.

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NOTE: If it is difficult to remove the EP-L cartridge, press the green lever

located at the right, and try again.

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3. Open the aluminum bag containing the EP-L cartridge and remove it.

NOTE:

Save the aluminum bag, as you may need it for storing the cartridge
when you move the printer to another place in the future.

4. Holding the cartridge with both hands, rock it gently from end to end, 5
or 6 times, to distribute the toner evenly. If the toner is not distributed
evenly in the cartridge, it may adversely affect print quality.

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5. Place the cartridge on a tlat surface. While holding down the cartridge
with one hand, use the other hand to pull the orange tab to remove the seal.

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Make sure that the tab is pulled smoothly in a direction parallel to the flat
surface. Otherwise, the tape may break or snap, making the cartridge
unusable.

6. Holding the cartridge by the tab, align the arrow on the cartridge with the
V mark on the printer.

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7. Slide the cartridge into the printer gently.

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8. Make sure that the cartridge is

securely seated, then close the cover gently.

NOTE: 1) If you have purchased optional accessories, install them in

accordance with their installation manuals.

2) When replacing the cartridge, clean the fixing assembly, as
described in “7.3 Cleaning the Fixing Assembly”.

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2.3 LOADING PAPER

2.3.7 About Paper

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Print quality and printer life are greatly affected by the paper used. Paper can
be fed into the printer either from the multi-purpose tray or paper cassette (if
cassette is installed). Types and sizes of paper can be used with the multi­purpose tray are listed below.

Type

Plain paper

Transpar­ency films

Labels

Envelopes

Size

97 x 148 - 216 x 356mm

(Letter, Legal, A4, B5,

Executive)

Letter, A4

Letter, A4

97 x 148 - 216 x 356mm

Weight

60 - 105g/m’

60 - 9Og/m*

Print delivery

Face-down/up

Face-up

Face-up

Face-up

2.3.2 Loading Paper Into the Multi-purpose Tray

1. If the multi-purpose tray is not open, open it by unlatching and bringing
it forward.

2. Hold the arrow at the center of the multi-purpose tray, then pull out the
extension tray.

3. Slide the paper guide to the left.

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4. Take a small stack of paper and align the edges by tapping it on a flat
surface.

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5. Align the right side of the stack of paper with the right-hand paper guide.
Slide the paper stack gently into the printer as far as it will go. Make sure
that the height of the paper stack does not exceed the mark on the paper
guide.

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23

6. Slide the left-hand paper guide so that it touches the left side of the paper
stack. Make sure that the paper guide does not press too tightly or fit too
loosely against the paper stack. Otherwise, this can cause paper jams or

other problems.

2.4 SELECTING PAPER DELIVERY

The printer provides two types of paper delivery; face-up and face-down.
With face-down delivery, the paper is ejected from the printer with the
printed side facing downward. With face-up delivery, the paper is ejected
with the printed side facing upward.

Selecting Face-down Delivery

1. Open the multi-purpose tray by unlatching and bringing it forward.

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2. For face-down delivery, simply open the multi-purpose tray.

3. Adjust the paper stop located on the top of the printer to the position which
matches the paper size.

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Selecting Face-up Delivery

1. Open the multi-purpose tray by unlatching and bringing it forward.

2. Switch the paper delivery selector for the face-up position.

3. Attach the face-up print tray to the side cover of the printer. Fit the pegs
at the sides of the tray into the holes in the printer.

When face-up printing is finished and the multi-purpose tray is closed, the
printer automatically switches back to face-down delivery.

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2.5 CONNECTING THE POWER CORD

Make sure that the power switch on the printer is set to OFF, then connect the
power cord to the printer and a AC power outlet as shown below:

1. Make sure that the power switch of the printer is off (that the “0” side of
the switch is pressed down).

2. Plug the power cord into the power connector, then plug the other end into
the AC outlet.

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Only use the power cable supplied with the printer. Note that this power cable
is fitted with a ground pin. This grounding is an important safety feature and
should not be ignored. If a suitable grounded socket is not available, contact
a qualified electrician to rectify the situation.

2.6 CONNECTING THE INTERFACE CABLE

The host computer transmits information to the printer along an interface
cable. The printer is provided with two types of interface (serial and parallel).

No interface cable is supplied as standard with the printer. Determine the

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kind of interface cable (serial or parallel) you want to use, and purchase the
appropriate cable from your supplier.

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1. Before connecting the interface cable, make sure that the power to the
printer and the computer is turned off.

2. Plug one end of the interface cable into the appropriate connector on the
rear side of the printer.

3. For parallel (Centronics) interface, secure the cable connector using
connector clips. For serial interface, fasten the cable connector using
screws.

27

4. Connect the other end of the cable to the appropriate interface on the host
computer.

NOTE: The printer’s factory setting is for a parallel interface. If the serial

interface is to be used, you need to select the interface on the control
panel. See “4.3. I Selecting the Serial Interface” for selecting the
type of interface.

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2.7 ADJUSTING PRINT QUALITY

At some time you may find that the quality of the printing is not what you

want. You may run test prints and then make the printing lighter or darker by
adjusting the the print density adjustment lever located inside the printer.

1. Hold the knob of the multi-purpose tray and pull it to open the tray.

2. Press the release button (at the right) upwards and open the cover.

..-.

increase print density, move the density adjustment lever to the right.

3. To
To reduce the density, move the lever to the left.

NOTE: The density adjustment lever has four settings from left to right. As

you move the lever, it clicks at each of the two positions in the
middle.

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L---A L---- L---J

dlml

la -pi

30

-

!:.
I.

. . :

I

! -

_-

-

.

-.-

-

.-.

-.-

A 9

Initial ~~er~fion

~

3.1 FRONT PANEL

The front panel of the Star LaserPrinter 4111 is a combination control board
and interactive message center. The panel consists of:

l a 1 line, 16 character LCD display screen
l 5 LED lights, 1 orange and 4 green
l 7 momentary contact buttons

The momentary contact buttons permit you to instructions to the printer. In
turn. the printer uses the display screen and the light indicators to convey
information to you.

The screen display is the primary way the printer communicates with the
operator. It informs the operator about the machine’s state, the printer’s
status, alarm conditions that require some action by the operator, “soft”
errors, and messages when selecting current, initial and default printer
parameters. The LEDs provide an “at glance” summary of the printer’s
status.

.

The printer operates in two main modes when the printer is Off Line:

1. Normal Mode (white buttons) - performs function labeled on the button.

2. Program Mode (brown buttons) - press the [PROGRAM] button to enter

menu selections.

The meaning and use of the panel buttons depends on the mode in which the

printer is operating.

31

3.1.1 Powering Up

Take note of the following points when turning on or off.

l When the printer is connected directly to a computer:

Power on: First turn on the computer, and then turn on the printer.
Power off: First turn off the printer, and then turn off the computer.

l When the printer is connected to a computer through other devices:

Power on: First turn on the computer, then other devices, and finally turn

on the printer.

Power off: First turn off the printer, then other devices, and finally turn off

the computer.

CAUTION: Always wait at least three seconds between turning off and

turning on again.

Turn on the printer by pressing the “I” side of the power switch. The printer

will begin its internal diagnostics and warming up, displaying a series of
message on the screen as follows.

1. All LEDs are lit and the LCD display screen turns black.

2. The screen displays “LaserPrinter 4111”.

-

3. Then the screen displays “Memory Test 1 MB”.
If an optional I MB RAM board has been installed, the message will display

+‘Memory Test 2 MB”. The actual value will depend on the size of the RAM board
installed ( 1. 2 or 4 megabytes).

4. After a short while, the screen displays “EEPROM LOAD DONE” for a

moment. This means that default parameters have been read from the
EEPROM and the EEPROM CRC has been checked.

5. “PRINTER WARMUP” is displayed, the READY indicator starts blinking

and the ON LINE lights up.

6. When the printer is ready, the screen displays “PRINTER READY” and the

READY indicator is now continuously lit.

32

-

-

--

3.1.2 The Buttons

This section explains the various meaning and uses of the buttons, including
their light indicators, where present. Keep in mind that the buttons’ functions
depend on the mode the printer is in: the Normal Mode and Program Mode.

[ON LINE]

I -

: -

: -

: -

1 -.

-

-

-

-

-

-^.

-.-

-

ON LINE

L--l

SKIP] button under certain conditions) are inactive when the printer is On
Line. When the printer is Off Line, the printer is unable to receive informa-

tion and print, but the other switches can be used. If the printer is in the
Program Mode, pressing this buttonexits from the Program Mode, and enters
to the Normal Mode.

When the printer is On Line, the LED is on.
When the printer is Off Line, the LED is off.

[PRINT]

PRINT

LJ

[ERROR SKIP/<]

ERROR

SKIP

<

LJ

return to the previous state after corrective action has been taken.
When the printer is Off Line and in the Program Mode, this key is called

NEXT. During programming, pressing this button displays the various items
under a category for the operator to select next in the sequence.

Pressing this button switches the printer from Off Line to On
Line or vice versa. When the printer is On Line (ON LINE LED
is lit), the printer is able to receive information from the

computer and print it. All other buttons (except for the [ERROR

This button is active only when the printer is Off Line. Pressing
the switch will print any page. If there is no page, the depression
of the switch will be ignored. When printing is in operation, the
LED is on.

This button is basically active only when the printer is Off Line.

In the Normal Mode, a depression of this button has no effect
if no alarm condition exists. However, if an alarm or warning

condition exists, pressing this switch causes the printer to

33

/

[TEST/>]

j LJ

1

TEST

>

This button has two functions when the printer is Off Line.

l Pressing this button when the printer is in the Non-menu

Mode will operate in the following sequence:

I ) Pressing this button displays “HOLD FOR TEST”. If the button is released

while this message is displayed, the printer returns to the previous state.

2) If the button is held down for two seconds, the screen will display
“STATUS SHEET”. If the button is released, the printer will print a status

sheet (see 3.2.1 Printing Test Seets).

3) If the button is pressed for more two seconds, the screen will display
“FONT LIST”, and a font list will be printed (see 3.2. I Printing Test Sheets).

4) If the button is pressed for more two seconds, “CLEANING PAPER” will be
displayed and a cleaning paper will be printed (see 3.2. I Printing Test
Sheets).

l In the Program Mode, pressing the [TEST] button as PREVIOUS presents

the available items in reverse sequence.

[RESET/v]

This button has three functions when the printer is Off Line.

D

RESET

=

r

V

l Pressing and holding this button when the printer is in the

Normal Mode displays “HOLD FOR RESET”. If this button is

held for more than three seconds, “REINITIALIZE” message is
displayed and the printer is reinitialized to the initial settings of the
emulation currently selected. This will also clear the input buffer, any
page in composition, and composed pages queued up.

-

l When the printer is in the Program Mode, this button is called ENTER.

Pressing the button selects the value with a @.

l Turning on the power while holding down the button causes the printer to

enter the display language selection mode. (See “4.9 Selecting Display
Language”.)

t

34

[PROGRAM//\]

-

-

-_..

--

-

PROGRAM

;

A

=

E3

Program Mode and displays
Programming from the Control Panel.

This printer keeps two types of user default settings: Mode 1 and Mode 2.
The Mode I is the normal default set on power-up or hard reset. You can

select either Mode I or Mode 2 by using [PROGRAM] button in normal Off
Line mode.

Pressing and holding this button for two seconds, the screen will display
“NO CHANGE”. Release the button and press it again. Now the screen will
display “MODE 1”. If you release and press the button once more, “MODE 2”

is shown on the screen.

When you press the other button, the initial setting is changed to the
displayed mode setting.

[FEEDER SELECT]

L-J

for a while. The screen will display “FEEDER SELECT”.

To start using the Program Mode, you must first set the printer
Off Line, then press the [PROGRAM] button. Within a pro­gramming sequence, pressing the [PROGRAM] button takes the

programming Menu to the next higher level, or exits from the

“PRINTER READY”. For details, refer to 3.3

This button controls from where the printer will expect paper
when printing. To change from one source to another, the
printer must be Off Line. press the [ON LINE] button if the ON
LINE LED is on, then hold down the [FEEDER SELECT ] button

1) If the button is released while this message is displayed, the screen
displays the current feeder selection (e.g. multi-purpose tray). Further
presses will cycle through the options below:

Cassette Only
Auto Selection
Cassette
MP Tray
Manual Feed
Cassette Only

35

NOTE:

(1) The screen display will indicate only available selection, If the LC

Cassette unit is not installed, only MP TRAY and MANUAL FEED are
displayed.

(2) The Factory Setting is MP Tray. However, when the LC Cassette unit is

installed, the Factory Setting will be changed to CASSETTE ONLY.

(3) If the DATA LED is lit or blinking, the new selection will be stored in

Initial Setting and issued at the top of the first page stored in the printer.

2) Holding down this button for more than

2 seconds causes the screen to

display “MP TRAY SIZE”. If the button is released while this message is
displayed, the screen will display the current multi-purpose tray size.
Further presses will cycle through the options below:

Paper: Letter
Paper: Legal
Paper: A4
Paper: Executive
Paper: 85
ENV: Monarch

ENV: COM-10

ENV: lntntnl DL

ENV: lntntnl C5
Paper: Letter

NOTE:

( I ) The paper size selected by this button will be stored in Current and Initial

Settings.

-

(2) This option is available in all feeder selections except Cassette Only.
To exit from this mode. press the [ON LINE], [TEST], [RESET] or [PROGRAM]

button.

36

3.1.3 Light Indicators

[READY]

The READY LED indicates that the printer is ready for use

READY

-

[ALARM]

ALARM

[DATA]

DATA

processed. Do not turn the printer off while the DATA LED is lit, otherwise
data will be lost.

[ON LINE]

when it is lit. This LED flashes the printer is warming up, then
lights continuously.

The ALARM LED will light up in the event of an error which
requires operator to take action (e.g. paper out). The bell will
sound for 2 seconds whenever this LED lights up.

The DATA LED shows the data status of the printer. It is
continuously lit when data has been received and not printed
yet, and it flashes when the printer is waiting for more data. The
DATA LED will go out when all received data has been

The ON LINE LED shows that the printer is ready to receive

ON LINE

data (the printer is set On Line) when this LED is lit. This LED
is off when the printer is not ready for receiving data (the printer
is set Off Line). The LED flashes when the printer is printing

a page or when the printing is switching from On Line to Off Line.

[PRINT]

This LED is continuously lit while a page is being transferred

PRINT

through the printer. Otherwise, the LED is always off.

37

3.1.4 Hex Dump

The Star LaserPrinter 4111 can also operate in the hexadecimal mode. This
means that it will print information sent to it in its equivalent hexadecimal
notation (in base 16 numbers). This mode is useful in correcting communi­cation incompatibilities between some computers and Star LaserPrinter 4111,
that can result in incorrect text or formatting. For information on performing
a Hex Dump, see the Applications Manual.

3.2 SELF TEST

The Star LaserPrinter 4111’s test print provides a complete summary of what 1 -

it is currently capable doing for you. It shows the quality of the printing of
text. It summarizes the printer’s configuration, including amount of memory
and which fonts are installed or available. It explains how the printed page
will look at the current settings. This includes paper size and page layout. It

tells whether the parallel or serial interface is active.

3.2.1 Printing Test Sheets

There are three stages to the self test. Also refer to [TEST/>] of 3.1.2 The
Buttons.

1) Printing a status sheet

.-

.-

Hold the [TEST] button until the screen displays “HOLD FOR TEST” then

“STATUS SHEET”.

Releasing the button will print the 1 page status sheet.

2) Printing a font list
Hold the [TEST] button for four seconds, until the screen displays “FONT

LIST”.

When you release the button, the printer will produce a font list.

3) Printing a cleaning paper

Hold the [TEST] button for six seconds, until the screen displays “CLEANING

PAPER”.

When you release the button, the printer will produce a cleaning paper. This
paper is used to clean the fixing assembly (see 7.3 Cleaning the Fixing
Assembly).

38

-

-

-

-

3.2.2 Status Sheet Description

You can tell several things about the printer’s settings by just looking at the
print, without reading any of it. First (and obviously) the printer is operating.
Second. the page is printed in the portrait orientation. That is, the printing
runs on the page the way portraits are usually painted, higher than they are
wide. When the printed area is wider than it is high, the orientation is referred
to as landscape. If the printer is set for landscape orientation, the sample is
printed that way.

The status sheet is divided into two sections. The first section summarizes
your printer’s basic configuration, identifying the version of its operating
system (Firmware rev.) and specifying the amount of total RAM (memory)
and the amount of RAM available for your use. If your printer has an optional
RAM expansion board, its memory size will also be listed here.

The latter portion of the status sheet provides information on the options for
printer operation that are currently active, in the order you are most likely to
need the information. You can change any of these by programming from the
front panel.

Three sets of selected (or default) options are listed:

l Initial - the settings that were selected when the printer was first turned

on.

l Power-up - the settings that are stored in EEPROM (see Glossary).

. Mode 2 - the settings that are stored in NVRAM (see Glossary).
The function of the EMULATION GROUP is:

l Emulation - the printer whose functions the Star LaserPrinter 4111 is set

to emulate.

The NUMBER OF COPIES GROUP function includes;

l Number of copies - the number of copies of each page to be printed.

The function of CHARACTER GROUP is:

l Character - character source, number, point, pitch, symbol set.

The function of PAGE SIZE GROUP is:

l Page Size - the size of paper.
l Right End - the width of printable area for A4 size.

39

The functions of the LAYOUT are:

l Orientation - portrait or landscape.
l Margin settings - left. right and top in relation to the available page area.

and page (text) length in number of lines.

l VMI - Vertical Motion Index. VMI refers to the smallest increment that

can be made in the vertical or y axis. Line spacing is a multiple of VMI.

l End of line - whether auto wrap function is on or off.
l Auto line feed - whether there is an automatic carriage return (CR) at a

paragraph break, an automatic line feed (LF) at the end of each line, and
a form feed (FF) after each page.

The PAPER FEED GROUP includes:

l Feeder - whether the paper will be fed from the cassette or manually.

. MP tray size - the size of paper to be used by the multi-purpose tray.
The function of PRINTER COMMANDS GROUP is:

l Printer Commands - whether the printer recognizes both PCL and

GL/2, or GL/2 only.

The REP is an acronym for Resolution Enhancement Procedure. This
function is:

l REP - whether the resolution enhancement is active or not.

-

The PAGE MODE GROUP function includes:

l Page Mode - partial or full

The INP,UT BUFFER GROUP function includes:

l Input Buffer - memory capacity of the input buffer

The function of the INTERFACE GROUP is:

l Interface - parallel or serial

3.3 PROGRAMMING FROM THE CONTROL
PANEL

As the status report indicates, the various functions that you can select from
the control panel are arranged in an outline form, or a hierarchy. This means
there are main groups and several levels within each one.

40

-

-

-

Remember: you enter (by pressing [v]) or exit (by pressing [A]) a Level to

select the previous (by pressing [>I) or next (by pressing [<I) Item within a

Group.

[EXIT]

[NEXT]

[PREVIOUS]

-t
[ENTER]

To get into the Program Mode, you must perform two actions:

l Press [ON LINE] to go off the light, then
l Press [PROGRAM]. This will cause the screen to respond by displaying the

phrase “NUMBER OF COPIES”.

The order of the main categories within Program Mode is:

i..

CHARACTER
PAGE SIZE
LAYOUT
PAPER FEED
EMULATION

L_

PRINTER COMMANDS
REP
PAGE MODE

I-

INPUT BUFFER

-

INTERFACE
SET USER DEFAULT
LOAD FACTORY SET

.-

You move from one item to the next in this level by pressing [<I. Pressing
[c] displays the next item of the next higher level. If no such item exists, [v]

displays the value that is to be selected with 6% added. [ON LINE] ends the

Program Mode. Pressing [>I returns the display to the previous item at the

_-_

same level you are currently in. Pressing [A] displays the next lower (previ­ous) level.

41

-

-

LOAD
FACTORY
SET DEFAULT

SET INTERFACE INPUT
USER BUFFER

I 1

AUTO SERIAL PARALLEL

SELECTION

DTR ROBUST PROTOCOL STOP PARITY DATA BAUD
POLARITY XON

PAGE
MODE

FULL PARTIAL
PAGE PAGE

BIT BIT

REP PRINTER

I

COMMANDS

-

RATE -

42

NOTE:
0 Skip in Hex Dump mode

@J Skip without Expansion RAM Board

..-

-

_-

EMULATION

aLi

PAPER FEED LAYOUT

TEST

>

0

0

PAGE SIZE CHARACTER NUMBER

0

OF COPIES

1

MP TRAY FEEDER
SIZE

AUTO
LINEFEED LINE

END OF VMI MARGIN ORIENTATION

MANUAL

r---l l----l

AUTO SET DEFAULT

MARGIN MARGIN

SOURCE

NUMBER

TEXT
LENGTH MARGIN MARGIN MARGIN

TOP RIGHT LEFT

SYMBOL SET

43

MEMO

-

-

-

-

-

This chapter is designed for dual use, since most computer users fall into one

of two categories. Some people like to read the documentation through from

beginning to end. Others like to plunge right into the hands-on mode, using

documentation as a quick reference, at most.

This chapter is for both groups. It can be read in sequence with the rest of the

book, or it can be used as a stand-alone aid.

4.1 PRELIMINARIES

Your Star LaserPrinter 4111 comes in two basic parts:

l the printer body

_

l the EP-L cartridge

When you place your printer for use with your computer, be sure that:

l it sits on a strong, stable table
l there is circulation on all sides, including the bottom
l you remove all the packing material before you use the printer.

If you are just setting up your Star LaserPrinter 4111, and have not read the

material in Chapter 2, please take the time to read the section “2.2 Installing

the EP-L Cartridge”. It is very vital that you handle and install this com­ponent precisely, because it contains important laser printing devices, as well
as the toner (“ink”) that actually prints on the paper.

In addition to the multi-purpose tray that is provided as a standard feature,
various types of paper can be fed into the printer using an op:ional paper
feeder unit. Five different cassettes are available for use with the feeder unit;
A4, Letter, Legal, Executive and Envelope. For installing the feeder unit and
cassettes, see separate manuals.

The printer’s on-off switch is located at the front.

45

4.2 CONTROL PANEL

The front panel of the printer provides information about the printer’s
internal and operating status. It also allows you to program it for your (and
your computer’s) specific needs. The Star LaserPrinter 4111 works in two
basic modes when the printer is off line:

Normal mode-using the white buttons
Program mode-using the brown buttons

The buttons have different functions in each mode:

BUTTON

[ON LINE]

[PRINT]
[ERROR SKIP/<]

[TEST/>]

[RESET/v]

[PROGRAM/A]

[FEEDER SELECT]

FRONT PANEL MODE

(WHITE BUTTONS)
When light is on printer can

print. When light is off all
other buttons are enabled

Print information in memory
Continue printing or display

error code
Initiate tests

Discard information

Enter program mode or select
default setting

Select paper source for
printing

PROGRAM MODE

(BROWN BUTTONS)
Fast exit (termination) of Pro-

gram Mode (returns to Printer
Ready)

No function
Display next item within cur-

rent level of menu selections
Display previous item within

current level of menu selec­tions

Display next level withincur­rent item of menu selection.
When in last level of current
item, executes function

Display previous level within
current item of menu selec­tion

No function

-

-

46

[EXIT]

t

[NEXT]--- [PREVIOUS]

i

[ENTER]

-

-~

-

Remember: you enter (by pressing [v]) or exit (by pressing [A]) a Level to
select the previous (by pressing [a]) or next (by pressing [<I) Item within a
Group.

The front panel also has some lights. When lit they mean:

READY (green) - the printer is ready for printing or for programming
ALARM (orange) - an error condition exists and the printer is Off Line
DATA (green) - information received, not yet printed
ON LINE (green) - the printer is ready for printing
PRINT (green) - the printer is printing information

4.2.1 Basic operations

Ther are four basic operations performed from the panel:

___

l On Line and Off Line

-The printer can receive information from the

computer and print it only when it is On Line. When the printer is On
Line, the light on the [ON LINE] button will be lit. For all other functions,
the printer must be Off Line. This is accomplished by pressing the
[ON LINE] button until its light is out.

l Form feed - The printer may have unprinted information in its

memory. This is indicated by the lighted DATA light. To clear it from
the printer, take the printer Off Line. Then press [PRINT]. When all the
remaining information is printed, the paper will be ejected and the
DATA light will go our.

l Error Skip -

In case of an error, the printer will go Off Line and stop

printing. If the error is minor, it is possible to continue printing. To do
this, press [ERROR SKIP], then [ON LINE] until its light is on. If the error
was minor, printing will resume. If the error was more serious, the panel
will provide information on how to handle it.

l Reset -To clear the printer memory and restore settings to emulation

defaults, press [RESET].

47

Before you begin printing, at any time, but especially when you are new to

-.

the process. it is a good idea to run a test or sample print. To do this, take the
printer Off Line. Then press and hold [TEST]

until the display reads Status

Sheet. The printer will provide a status sheet showing.

l its configuration
l the quality of its text printing, and
l a summary of its settings - initial and power-up preset.

4.3 CONNECTING THE PRINTER TO THE
COMPUTER

The Star LaserPrinter 4111 comes equipped with a standard Centronics
parallel interface. and an RS-232 serial interface. They can be connected
simultaneously, though only one can be active at any one time.

The printer comes from the factory pre-set with the Centronics parallel
interface active. You can confirm this by looking at the Interface Group
portion of the sample print.

r-

Star Laser-Printer 4111

Configuration

Firmware rev.: 1.00
Page count: 1210
RAM size:

On-board

Expansion

Available

1024K bytes

OK bytes

628K bytes

Status and Setup Report

/---

1

c-

-

-

This means that the Centronics parallel interface is active. If the serial port
were active, that line would state serial.

48

-

-

__

If you are going to use a Centronics interface, you don’t need to make any
changes. If you want to use an RS-232 interface, you must perform a
programming sequence. Programming will involve pressing various panel
keys and following the information provided on the display screen. The
control panel indicates the selected function with the@ symbol following the
function displayed.

4.3.1 Selecting the Serial Interface

l Take the printer Off Line by pressing the [ON LINE] button until the

button’s light is ofs

l Then press [PROGRAM].
l Press [<I until the display screen reads

INTERFACE

l Press [v]. Now the screen will read

PARALLEL@

.._-

--

l Now press [<I. The screen will change to

SERIAL

l With the display reading SERIAL, this time press [v]. The screen will

show

BAUDRATE

; Pressing [v] now displays

9600baud

l Press [<I to display a series of options, from 300 to 38400. Keep

pressing until the one you want appears on the screen.

l Pressing [v] now displays

9600baudQ

49

l Then press [A] displays BAUD RATE. Pressing

[e] displays these op-

tions:

DATA BIT
PARITY
STOP BIT
PROTOCOL
ROBUST-XON

DTR POLARITY

The settings from the factory for these options are:

8 bit

no parity

1 stop bit

DTR

High

Whenever you want to change any of the serial parameters, follow the same
sequence as for selecting the baud rate. For example, to change the data bit,
at SERIAL press [v] then [<I until DATA BIT is displayed on the screen.
Pressing [v] will display the first option, and [c] will give the rest of them.
Press [v] when your choice appears on the screen. Finally, press [ON LINE],
which readies the Star LaserPrinter 4111 for printing.

-

If your applications program requires an XON/XOFF handshake (“software”
rather than DTR “hardware”), set it from the SERIAL menu by

l Pressing [v] then [<] until you see

PROTOCOL

l Pressing [v] displays

DTR

l Pressing [<I until the display rends XON/XOFF. Press [v] to execute.

50

-

4.3.2 Activating the Parallel Interface

To return to a parallel interface, do this:

l Take the printer Off Line by pressing the [ON LINE] button until the

button’s light is c?jjf

l Then press [PROGRAM].
l Press [c] until the screen displays

INTERFACE

l Press [v], which displays

SERIAL @

l Press [<I which gives

PARALLEL

l Press [v] to select parallel.
l Pressing [ON LINE]

will allow the Star LaserPrinter 4111 to begin

printing through the parallel interface.

4.3.3 Saving the Setting

The new setting will remain in the printer’s RAM memory until it is turned
off. To understand why, you should realize that there are four different types
of settings stored in the printer’s memories.

l The FACTORY SETTINGS, which are those put into the printer’s

unchangable ROM memory at the factory.

l The POWER-UP SETTINGS, which the user can create, then store in a

permanent memory called EEPROM, even when the power is turned off
at the end of the session in which they are created. These settings will then
override the Factory Settings, being activated when the printer is turned
off, then on again.

l The INITIAL SETTINGS, which the user can create and use as long as the

printer is not turned off. These are stored in temporary or volatile RAM
memory. They override the Power-up Settings.

l The CURRENT SETTINGS, which are those stored in temporary RAM

memory. These may be issued by software commands that override all
other settings.

51

To make the setting permanent, you must save it in EEPROM! Perform this

_-

programming sequence, after taking the printer Off Line.

l Press [PROGRAM].
l Press [<I until the screen displays

SET USER DEFAULT

l Press [v], after which the screen will display

MODE 1

l Press [c] when you want to store the new setting to the other mode.
l Press [v] when the desired mode is selected.

Now the screen will display

EEPROM LOAD DONE

l Finally, press [ON LINE]. Yournew settings are now saved, and you can

continue with other printing, if desired.

4.3.4 Returning to Factory Settings

If for some reason you want to start from the beginning, with the original
factory settings, follow this procedure:

-.

-

-

l In the Program mode, press [<I until the screen reads

LOAD FACTORY SET

l Press [v]. The screen will display

EC Set @

l Pressing [-cl display the other option:

US Set

Select the one you want.

l Press [v]. The screen will display briefly

LOAD FROM ROM OK

then

LOAD FACTORY SET

Tnk factory settings are now restored, and you can go On Line for other
activities.

52

-

-

,s.
il
:’

F

:

4.4 RESOLUTION ENHANCEMENT PROCEDURE

The Resolution Enhancement refines the print quality of characters and
graphics by “smoothing” the fine gradations along the edge of the printed
image.

When the optional expansion RAM board is installed into the Star LaserPrinter
4111, you can select this Resolution Enhancement Procedure.

l Take the printer Off Line by pressing the [ON LINE] botton.
l Then press the [PROGRAM] to enter the program mode.
l Press [<I until the display screen reads

REP

l Press [v]. Now the screen will read

OFF@

l Press [<I to display

ON

l Press [v] to select it.
l Pressing [ON LINE]

will allow the Star LaserPrinter 4III to use the

resolution enhancment procedure.

4.5 MANUAL FEED

The Star LaserPrinter 4111 can feed paper automatically using an optional
cassette. If an optional cassette is installed, the factory default of feeder is
Cassette Only. To change this setting from the control panel, put the printer
Off Line, and press [PROGRAM].

l Press [<I until the screen displays:

PAPER FEED

l Press [v], and the screen will now display:

FEEDER

l Press [v], which will display

Cassette Only@

53

l Pressing [e] displays these options:

Auto Selection

Cassette
MP Tray
Manual Feed

l Press [<I to display

Mp Tray or

l Pressing [v] confirms the change.
l Finally, press the [ON LINE] button to make the Star LaserPrinter 4111

Manual Feed

ready for printing.

Manual paper feeding should always be done from the multi-purpose tray
(MP tray). If OHP transparencies, label sheets or envelopes are to be fed
manually, the face-up tray should be used.

If during either manual or automatic feed, you get a paper jam, refer to the
chapter on “Troubleshooting,” for ways to clear the machine.

4.6 PAPER SIZE

The factory default of MP TRAY SIZE is A4 paper. If you want to use other
size of paper or envelopes, you must first instruct the printer. After going Off
Line and pressing [PROGRAM]:

l Press,[<] until the screen reads

PAPER FEED

l Press [v], which will display

FEEDER

.- -

l Pressing [<I displays

MP TRAY SIZE

l Press [v], which will display

Paper: A4 (for EC set) or Letter (for US set)@

54

l Pressing [<I repeatedly will list the other choices,

Paper : Letter
Paper : Legal
Paper : A4
Paper : Executive

Env. : Monarch
Env. : COM-10
Env.

: lntntnl DL

Env. : lntntnl C5

Paper : B5

l Press [v] when the required paper/envelope size is displayed on the

screen.

l Finally, press [ON LINE],

which readies the Star LaserPrinter 4111 for

printing.

Before you start printing, refill the cassette with the appropriate paper.

4.7 PRINTING IN LANDSCAPE ORIENTATION

If you want to change from portrait to landscape orientation for your
printed page, follow this procedure, after going Off Line and pressing

[PROGRAM]:

l Press [<I until you get

LAYOUT

l Press [v], which will display

ORIENTATION

l Press [v] for

Portrait@

l Pressing [<I gives

Landscape

l Pressing [v] selects Landscape.

4.8 CHANGING CHARACTER SET

If you want to use a character set other than that provided at the factory,
follow this procedure:

l After going Off Line and pressing [PROGRAM]

55

l Press [c] until you see

CHARACTER

l Press [v], which displays

SOURCE R (or SOURCE C or SOURCE S)@

(SOURCE R means Resident, SOURCE C for Cartridge, and SOURCE S

for Soft font)

l Press [v] displays

NUMBER l@

l Pressing [v] again gives various options for SYMBOL SET.
l Pressing [c] until you see the desired one.
l Then press [v].
l Press [ON LINE].

4.9 SELECTING DISPLAY LANGUAGE

The language for display can be selected from English, French, German,
Italian or Spanish. To select the display language, turn off the printer then
follow the procedure below.

1, Hold down [RESET/v] and turn on the printer (make sure that [RESET/v]

is held at least until the screen displays “SELECT LANGUAGE”). The screen
displays

SELECT LANGUAGE
Memory Test 1 MB
ENGLISH@

2. Pressing [ERROR SKIP/e] or [TEST/>] changes the language as displayed

in the screen.

3. Press [ON LINE] after selecting new language. The language will be saved

and the printer goes On Line.

If [RESET/v] is released before “SELECT LANGUAGE” message is displayed,
the printer will not enter the display language mode (i.e. normal startup
operation will be carried out). The factory setting of display language is
English.

56

-

-

The style of printing that appears in your finished work consists of four
elements:

l the symbol/character set - the letters, numbers, and symbols avail-

able for use

l the fonts present in the Star LaserPrinter 4111-some fonts come as

standard equipment, while others are available in cartridges that are
installed in the cartridge slot of the printer; you may also purchase fonts
on a disk and load them down (downloading) from the computer to the
Star LaserPrinter 4111’s RAM (for more information consult a software
dealer)

l font attributes - consisting of character spacing, pitch, point size,

style, stroke weight, and typeface

l the capabilities of your applications software.

The Star LaserPrinter 4111 comes equipped with many families of fonts. Try
to print out the Font List with control panel operation. (Refer to “3.2 SELF
TEST”.)

You will get the Font List as shown in next page.

Many of the available fonts can be selected from the control panel. The
ultimate in printing flexibility is provided by programming with the com­mand sets. For more on this, see the chapter 6 “Interfacing With Applications
Programs” and the Applications Manual.

There are default print styles that the Star LaserPrinter 4111 will use if you do
not make other choices. In the material that follows, the default values will
first be presented together, for your convenience. Then the entire range of
choices for each attribute without an optional Font Cartridge will be
presented; the default values will be marked with an *.

57

Star LaserPrinter 4111 FONT LIST

Typeface

---------------­sample

----------------------------------

Courier
ABCDabcdl$'123[^'-~B-"fPlrCIibUB~
ebaAAaoaEEYP~~uBA+

ABCD~cd#$'123[---IICf~a-f'-.'PY6YA
ABCDabod#$'l23[
ABCDabcd#$'123[ ---06tiAerJH;I+=Lq+s
ABCDabod#$'l23[ - - -o66-#vH q-de8
ABCDabcdY$'123[Oem#

.

- - -n6fi-f*~ 1 jp q/r

58

R008

R009

CG Times

.Dco.bcd#$‘123[A‘ -

ROlO

R013

i -

L
/

E ­i

i

i -

R014

R015

59

Default Values, primary and secondary fonts:

Character number:
Symbol set:

1 (Courier, IOcpi, I’point, Medium)

Roman-8

Available Values, primary and secondary fonts:

Character number:
Symbol set:

I*- IS

Roman-8*
ECMA94
IBM PC
IBM DN
PC-850
Legal
Ventura Math

Ventura lntl
Ventura US
PS Math
PS Text
Math-8
Pi Font
Microsoft Pub1
Windows
DeskTop
IS0 2: IRV
IS0 4: UK
IS0 6: USASCII
IS0 IO: Swedish
IS0 I I: Swedish
IS0 14: JIS ASCII
IS0 15: Italian
IS0 16: Portug
IS0 17: Spanish
IS0 2 I : German
IS0 25: French
IS0 57: Chinese
IS0 60: Norweg
IS0 61: Norweg
IS0 69: French
IS0 84: Portug
IS0 85: Spanish
HP German
HP Spanish

60

_-

If this were the best of all possible computer worlds, every software
application would run automatically on the Star LaserPrinter 4111 or any
other printer. The fact is that software applications-word processing,
spreadsheets, databases, or others-are designed to work with a specific
printer or a limited group of printers.

-

Some very popular software applications were written before laser printers
became common, and require a dot-matrix or daisy-wheel printer. Some
software is linked to a particular brand of computer and printer. And some
can be used on only one brand of laser printer.

As you have read, some of the commands needed for printing are resident in
the Star LaserPrinter 4111. Some can be programmed from the control panel.

-

And some must be issued by the computer, from within a program. Some
applications programs allow the user to specify a printer or printers, either by
name or by type. Once the selection is made, it becomes part of the program
file. As a result, printing usually requires nothing more than issuing a one or

-

two keystroke command.
In this chapter you will learn how to specify the Star LaserPrinter 4111 for four

p,opular applications programs for IBM-compatible computers: Lotus l-2-3,
WordPerfect, Microsoft Word, and Microsoft Windows. The Star Laser­Printer 4111 will print graphics as well as words and numbers, emulating
Hewlett Packard graphics. It can also be used with the two popular desktop
publishing programs, Aldus PageMaker, and Xerox Ventura Publisher,
which uses the GEM desktop environment. Both are compatible with the HP
LaserJet III. For further information consult the Applications Manual.

Before you begin printing, be sure your Star LaserPrinter 4111 is correctly
configured for your computer by having either the parallel or serial interface
selected and the correct cabling. Prior to printing, make sure that you have
selected the same emulation from the front panel as the one you specified in
the application.

61

6.1 LOTUS l-2-3 RELEASE 2

This section explains how to installing Lotus l-2-3 for use with your Star
LaserPrinter 4111. For detailed information, refer to the Lotus Getting Started
manual.

First, add the following commands to the AUTOEXEC.BAT file, depending
on parallel or serial interface used.

Parallel: If your printer is connected to the computer’s parallel port LPT 1,
add the following command to the AUTOEXEC.BAT file:

MODE LPTl :,,P

Serial: If your printer is connected to the computer’s serial port COM 1, add
the following command to the AUTOEXEC.BAT file:

MODE COM 1:9600,N8,1 ,P
MODE LPTI :=COMl

l Installing the Lotus l-2-3 INSTALL Program

If the Lotus l-2-3 has not been installed, you must install it before proceed­ing. At the DOS prompt, type LOTUS and press [RETURN]. This causes the
computer to display the l-2-3 Access System.

Move the cursor to “Install”, then press [RETURN] to run the INSTALL
program. Lotus may ask you to insert the UTILITY disk. This will display
the MAIN MENU. You can select your printer following the procedure
below.

1) Select “Change Selected Equipment” and press [RETURN], which

displays the Selected Equipment screen.

2) Select “Text Printer(s)” and press [RETURN], which displays the Text

Printer(s) screen.

3) Select “HP” and press [RETURN]. This displays the Text Printer(s)

screen.

-*

-

-

.-

-

-

_

4) Select “2686 LaserJet or LaserJet+” and press [RETURN].

The printer type for texts has been selected. To select the printer type for
graphics, go back to the Selected Equipment screen.

62

5) Select “Graphics Printer(s)” and press [RETURN], which displays the

Graphics Printer(s) screen.

6) Select “HP” and press [RETURN] to display the Graphics Printer(s)

screen.

7) For 150 or 300DP1, select “LaserJet+” and press [RETURN]. For 75DP1,
select “LaserJet” and press [RETURN].

When you have completed the selection of a graphics printer, press [FlO].
Your current selections will displayed. Make sure that the selections are
correct. If not, repeat the installation process.

To save your selections, press [Esc] to return to the Selected Equipment
screen.

1) Select “Save Changes” and press [RETURN], which displays the Saving

Changes screen.

2) Read message and press [RETURN].

3) Now, you have saved the changes you made. Press[F9] to go to the Main

Menu, or press [RETURN] to leave the install program. The EXIT screen
will be displayed.

4) Select “YES” and press [RETURN].

l Selecting Default Settings

After running the INSTALL program, you must select printer defaults.
At the DOS prompt, type LOTUS and press [RETURN] to display the 1-2-

3 Access System, Move the cursor to “ 1-2-3”, then press [RETURN] to run

the l-2-3 program. Lotus may ask you to insert the SYSTEM disk.
At the opening screen, press [/] to access the spreadsheet menu. Then, type

[Wlorksheet, [Gllobal, [DIefault and [Plrinter. The configuration menu will
be displayed. Now you are ready to make some selections about the
configuration of your Star LaserPrinter 4111.

1) Type [I] Interface and select the number which corresponds Ihe interface

for your printer.

For parallel, type “l”,

and for serial, type “2” (for example).

2) Select appropriate settings for auto linefeed, left margin, right margin, top
margin, bottom margin, page length, wait, setup and name.

63

3) When you have completed, type [Q]uit, then [Ulpdate. The l-2-3 will
save your selections and use these defaults when printing.

Now, you are ready to use your Star LaserPrinter 4111.

6.2 WORDPERFECT VERSION 5.0

WordPerfect must be installed before you can select a printer. Refer to the
“Installation” section in your WordPerfect Manual. Once this is done, follow
the procedure below to select a printer.

1) Press [Shift] and [F7], then select [S] Select Printer.

2) Select [2] Additional Printers, which displays the Select Printer screen.

3) From the list of defined printers, select either HP LaserJet IIP or HP
LaserJet II, then press [RETURN].

4) Press [RETURN] to accept the displayed printer filename or enter a new
name, then press [F7] Exit. The Se!ect Printer: Edit screen will be dis­played.

5) Now you must specify the interface connection. Select [2] Port at the
Select Printer: Edit menu, which displays a list of ports.

6) If you are using a parallel interface, for LPTl, type “1”.

7) If you are using a serial interface, for COM 1, type “4”. The WordPerfect
will display the Select Printer: COM port menu.

You must now specify the serial parameters, including baud rate, parity, stop
bits, character length and XON/X

OFF function. Be sure that you specify the

same values in WordPerfect as you do for the Star LaserPrinter 4111. To save
your WordPerfect selections, press [F7] to exit the program.

64

6.3 MICROSOFT WORD 4.0

To use Microsoft Word with your Star LaserPrinter 4111, appropriate Printer
Descriptions (PRDs) must be installed. PRDs are found on Supplemental
Printer Diskettes. These PRDsprovide ( 1) internal andcartridge fonts in both
orientations and (2) Hewlette-Packard soft fonts. Install them following the
procedure described in Microsoft Word manuals.

In Microsoft Word, you can make your printer selections through the Print
Menu.

1) At the text screen, type [E]sc and [Plrint.

2) In the resulting menu, select OPTIONS by typing [Olptions.
A list of available printers appears at the top of the screen. Each of these

printers is the subject of a Printer Description (PRD) file.

6.4 MICROSOFT WINDOWS

.-

Microsoft Windows is a program that coordinates the use of various
programs that might not otherwise be compatible on the screen. Windows
can be configured for your printer, but you should also be aware that any
applications program that you use may have its own printer requirements,
which must be taken into consideration.

; -

-

-

j __

To choose a printer for Windows, at the initial Menu select

CONTROL PANEL.

From the resulting Menu, select the

INSTALLATION

Menu, then

ADD A PRINTER.

The screen will display a box that reads:

Add printer
Insert the disk with the printer file
you wish to add into drive A, or choose
an alternative drive/directory:

65

A:\
OK

CANCEL

Insert the Utilities disk in drive A and press

OK

Now the screen displays this box:

Available Printers

Printer File:
Epson FX-80
NEC 3.550
HP LaserJet
HP LaserJet Plus
HP 7470A
Add Cancel

Highlight HP LaserJet Plus and select

ADD

Another box appears in response:

Copy associated printer file HPLASERP.DRV

to drive/directory:

-

-

C:\Windows (if you have a hard disk)

Yes No Cancel

selecting YES confirms your printer choice and returns you to the
CONTROL PANEL Menu.

If you are just starting with Windows, you should select SETUP from the
CONTROL PANEL Menu. This will present a Menu with three options.

You should first select PRINTER and from the list choose the printer
you wish to use.

Next, from SETUP select CONNECTIONS. This will let you designate
the parallel or serial port for the printer, clicking OK to confirm it.

If you are using a serial printer, go to SETUP once again, and select

66

_

COMMUNICATIONS

After you indicate the active port you have already chosen, Windows

will present a series of settings options. Type in the desired baud rate
and “push the button” for your selection of word (bit) length, parity,
stop bits, handshake, and port.

Select HARDWARE handshake and 1 stop bit.

Be sure that the other selections match the printer settings shown under
Interface Group on the Star LaserPrinter 4111’s sample print.

.

--

67

MEMO

-.

-

-

-

68

-

The LaserPrinter 4111 does not require much care and maintenance. How­ever, it is important to perform a few cleaning tasks to maintain your printer
in good condition. This chapter will explains procedures for replacing the
EP-L cartridge, handling the EP-L cartridge and printer, and cleaning the
printer.

7.1 REPLACING THE EP-L CARTRIDGE

Replace the EP-L cartridge in the following cases:

l

If print quality is still low, even after you have redistributed the toner by
removing the cartridge and rocking it gently from end to end about five or
six times.

l

If transparency films show stain problem at either the top or bottom of the
films.

NOTE: For directions on replacing the EP-L cartridge, refer to “2.2 Install-

ing the EP-L cartridge”.

7.2 STORAGE AND HANDLING PRECAUTIONS
FOR THE EP-L CARTRIDGE

The EP-L cartridge contains both the photosensitive drum and toner used for
printing. Since the drum is extremely sensitive to the light, it may be
permanently damaged if it is exposed to the direct sunlight or strong light.
Caked or unevenly distributed toner may result in poor print quality.
Therefore, always observe the following rules:

l Always keep the EP-L cartridge in the aluminum bag in which it was

originally packed. And do not open the bag until you are ready to install
it in the printer.

69

l Do not store the cartridge where it will be exposed to direct sunlight.

-~

l Store the cartridge with the label facing up. Do not turn it upside down or

stand it on end.

l Store the cartridge at a temperature of between 0°C and 35°C (32°F and

95°F).

l Do not store the cartridge in salty air, or where there are corrosive gases

such as ammonia.

l Keep the cartridge away from CRTs, disk drives and floppy disks. The

magnet in the cartridge can adversely affect them.

l Always keep the cartridge away from children.
l Be sure to use the cartridge before its expiration date. Otherwise, print

quality will be affected.

When handling the EP-L cartridge, also pay attention to the following points,
in addition to the above.

l Do not touch the bottom of the cartridge when handling the cartridge.
l Do not open the drum protective shutter. If it is opened, print quality may

be affected.

-

7.3 CLEANING THE FIXING ASSEMBLY

Transparency films may sometimes show stain problem at either the top or
bottom of the films. This problem may be caused by a dirty paper path or the
flaw on the EP-L cartridge. In this case, clean the fixing assembly, and
replace the EP-L cartridge if necessary. Regular cleaning of the fixing
assembly will reduce the possibility of paper jam and will prolong the life of
the printer. The fixing assembly can be cleaned using cleaning paper.

First print a sheet of “CLEANING PAPER” on letter, A4, or legal size paper
according to the following procedure (see “3.2.1 Printing Test Sheets”).

1) Hold the [TEST] button until the screen displays “CLEANING PAPER”.

2) Releasing the button will produce a cleaning paper. When the cleaning

paper is produced, the screen displays “MP LOAD THE PAP”.

70

-

-

-

3) Now place the cleaning paper face up in the multi-purpose tray, inserting
it as far as it will go without forcing it. Make sure that the paper guides are

aligned with the paper.

4) Press the [TEST] button. The printer will feed the paper and the screen

displays “NOW CLEANING”.

5) When cleaning is done, the screen will display “CLEANING DONE” for one
second.

7,.4 CLEANING THE EXTERIOR OF THE PRINTER

Before cleaning, make sure that the power cord is removed.

Use only water and neutral detergent to remove marks and spots from the
printer, then wipe the printer dry with a soft dry cloth. Use of any other
cleaning solution may damage the printer.

The printer does not require lubrication. Never attempt to lubricate any
internal or external parts of the printer. Otherwise, lubrication may affect the
operation of the printer and damage the printer.

71

MEMO

-

-

72

-

-

-

-

An important key to reliable operation of your Star LaserPrinter 4111 is
knowing how to respond when trouble occurs. Some problem conditions can
be handled on the spot by the printer operator. Others require servicing by
trained personnel. This chapter will explain when to do what. It will also help
you deal with the paper jamming and other operational problems.

8.1 ERROR MESSAGES DISPLAYED ON THE

SCREEN

The control panel screen may display a variety of messages during the course

of operation of the Star LaserPrinter 4111. You are already familiar with the
display sequence during power-up, and when programming the printer.
Some messages provide information about the paper supply in the cassette
or the condition of the EP-L cartridge. Others have to do with fonts or
emulations.

Another way of considering errors is that some of them result from failures
in hardware or software. Other errors are functional, meaning that either the
printer operator or the host computer has commanded the controller to
perform an operation that is beyond its designed capabilities.

If the printer malfunctions for some reason, warning messages will appear
on the screen, recommending what action you should take. The most serious
are messages that tell you to call for repair service. Some messages concern
less serious conditions that can be handled by the printer operator. Informa­tion messages relate a communication problem with the host computer, but
do not affect the printer’s operation. These messages are summarized here.

73

8.2 SERVICE CALL MESSAGES

8.2.1 Engine Service Call Messages

Engine service call messages are related to the interface with engine. They
can result from either a communication failure, or a halt in the engine’s ready
level.

-

Message

CALL SERVICE 01

CALL SERVICE 02

CALL SERVICE 03

CALL SERVICE 04

Meaning

fixing assembly; status 2,
bit 2

faulty BD; status 2, bit 3

scanner motor malfunc­tion, status 2, bit 4

improper communication

processing stops; alarm beeps;

press [ERROR SKIP] to reset
engine and recheck

processing stops; alarm beeps;
press [ERROR SKIP] to reset

engine and recheck

processing stops; alarm beeps;
turn off the power then on to
reset engine and recheck

8.2.2 Controller Service Call Messages

Controller error messages result from failure in either hardware or software.
Some controller error messages occur during startup tests. The messages
mean that the controller is malfunctioning, but is still able to display the error
massage. Certain conditions can also be detected during controller reset, on
insertion of a cartridge, and at other times after the completion of power-up
initialization. An error stops the test sequence, the unit goes off line, and the
alarm sounds. The controller will attempt to recover, if possible. If the
problem is not found during initialization, but recurs during operation, most
likely the fault is in the hardware.

74

Message

Meaning

Action

CALL SERVICE 05 CRC error in controller program halts; fatal

main ROM program

CALL SERVICE 06 CRC error in resident program halts; fatal

font ROM

CALL SERVICE 07 read/write test error in program halts; fatal

on-board RAM

; -.

CALL SERVICE OS read/write test error in sequence stops; alarm beeps;

expansion RAM shut off power and fix prob-

__.

lem; or press [ERROR SKIP]
to continue, in which case the
expansion RAM will be ig­nored

CARTRIDGE BAD CRC error in Cartridge sequence stops; alarm beeps;

(if installed)

shut off power and fix prob­lem; or press [ERROR SKIP]
to continue, in which case the
cartridge will be ignored

CALL SERVICE 10 CRC error in EEPROM sequence stops; alarm beeps;

shut off power and fix prob­lem; or press [ERROR SKIP]
to continue, in which case
program uses factory settings
as power-up settings

CALL SERVICE 11 read/write test error in sequence stops; alarm beeps;

EEPROM shut off power and fix prob-

lem; or press [ERROR SKIP]
to continue, in which case pro­gram uses factory settings as
power-up settings

NO FONT PRESENT no font present

program halts; fatal

75

8.3 OPERATOR CALL MESSAGES

Whenever the screen displays operator call messages, the printer goes off
line and the alarm sounds. The problem is one that the operator should be able
to resolve. After making any corrections, you should press [ERROR SKIP] to
recheck the status. If the error message is not displayed again, you may
continue printing straight away (if the error was one of the Engine Problems
below). If the error message was of any other type, you should press [ON

LINE] before continuing the print job.

8.3.1 Engine Problems

These are mechanical problems that prevent the engine from being ready to

print.

Message

CASS: REFILL X
(X means the
current page size)

TRAY: REFILL X
(X means the
current page size)

LOAD X CASS (X cassette . . is current printing stops; install the cas-
means the current
page size)

PAPER JAMMING paper is jammed within; follow printer procedure in

SET EP/CLOSE side cover is open or no close the side cover or install

Meaning Action

cassette
feeder; out of paper

no paper in the multi- printing stops; refill paper
purpose tray

feeder; no cassette in LC sette
slot

status I, bit 5 “8.6 Paper Jamming”

EP-L cartridge

is current printing stops; refill paper

the EP-L cartridge

76

8.3.2 Font Cartridge Problems

The font cartridge is plugged into the printer. It can should not be inserted or

withdrawn while the DATA LED is continuously lit. If someone does this,

the screen will indicate “CARTRIDGE ERROR”. The printer must be
reinitialized by turning off the power and then on again.

. .

If a font cartridge is removed while the DATA LED is blinking, the screen

will display “REINSERT CART”. In this case, the operator must insert the font

cartridge or press [ERROR SKIP]. If [ERROR SKIP] is pressed, the printer will

select the closest font.

Message

CARTRIDGE ER- font cartridge is removed Turn the power off then on
ROR

REINSERT CART font cartridge is removed insert the cartridge or press

Meaning Action

while DATA LED is on

while DATA LED is [ERROR SKIP]
blinking

again to initialize the printer

8.3.3 Optional Hardware

’ _

The following messages will be displayed if necessary optional hardwares

(e.g. RAM expansion board) have been removed.

Message

II+UFFICIENT
RAM

Meaning Action

full page mode as power- repower-up with expansion
up setting; no expansion RAM board, or press [ERROR
RAM installed SKIP]

NO EMUL. CART. cartridge emulation mode repower-up with the emula-

as power-up setting; no tion cartridge, or press [ER­emulation, cartridge in- ROR SKIP]
stalled

77

8.3.4 Change Paper Size

.~

Certain emulations permit page size to be specified by the host computer.
Also, page size can be selected from the menu. If a change in page size is
required, the screen will display a message to that effect. The alarm will beep
and the printer will go Off Line. You may have the printer ignore such a
message by pressing [ERROR SKIP]. (In this case, the printer will print the
page size image on the different size paper.) If the current feeder is cassette,

inserting the correct paper cassette causes the printer to start printing
automatically. If the current feeder is the multi-purpose tray, changing the
multi-purpose tray size via panel starts printing automatically.

SS: CHANGE

er size is require

CASS: CHANGE

CASS: CHANGE
BS

TRAY: CHANGE

B5 purpose tray

78

Legal size is required; cas-

xecutive size IS require

B5 size is required; cas­sette

B5 size is required; multi- follow procedure above

follow procedure above

Message

Meaning

Action

CASS: CHANGE
MON

Monarch size is required; follow procedure above
cassette

TRAY: CHANGE Monarch size is required; follow procedure above
MON

multi-purpose tray

CASS: CHANGE Corn-10 size is required; follow procedure above
COM

cassette

TRAY: CHANGE Corn-10 size is required; follow procedure above
COM

CASS: CHANGE
DL

multi-purpose tray

DL size is required; cas- follow procedure above

sette

TRAY: CHANGE DL size is required; multi- follow procedure above
DL

purpose tray

CASS: CHANGE C5 size is required; cas- follow procedure above
C5

sette

TRAY: CHANGE C5 size is required; multi- follow procedure above
C5

purpose tray

79

8.3.5 Manual Paper Feed

Certain emulations permit specifying manual paper feed from the host
computer. Also, you may select manual feed from the menu. The following
message tell you to hand feed paper of a specific size. The alarm beeps and
the printer goes Off Line. When you feed the appropriate paper into the multi­purpose tray and press [ON LINE], the message will be turned off and printing

will continue. The operator has the option of pressing [ERROR SKIP], which

turns off the message and causes the printer to continue printing.
If there is no paper in the multi-purpose tray, pressing [ERROR SKIP] turns

off the message and causes the printer to feed paper from cassette and then
displays the message again.

Message

M-FEED A4
M-FEED LTR
M-FEED LGL
M-FEED EXE
M-FEED B5
M-FEED MON
M-FEED COM

M-FEED DL DL size paper to be hand fed
M-FEED C5 C5 paper to be hand fed

Meaning

A4 paper to be hand fed
Letter paper to be hand fed
Legal paper to be hand fed
Exec. paper to be hand fed

B5 paper to be hand fed follow procedure above

Monarch paper to be hand fed follow procedure above

COM- 10 size paper to be hand
fed

Action

follow procedure above
follow procedure above
follow procedure above
follow procedure above

follow procedure above

follow procedure above
follow procedure above

-

-

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8.4 OPERATOR INFORMATION MESSAGES

Certain problems with communication with the host computer may be
detected. Messages listed below provide information, but do not halt the
printing process. The printer uses a default value if necessary. You may
remove the message by pressing [ERROR SKIP]. Note that if there are

multiple errors, the last one detected is displayed.

8.4.1 Hos‘t Communication problem

--

Message

LINE ERROR

INPUT OVERFLOW

BAD FONT DATA
BAD FONT CODE
BAD CHAR CODE loaded character outside downloaded font ignored

1 Meaning

parity error in host data follow procedure above
input buffer overflow follow procedure above
downloaded font bad downloaded font ignored
downloaded font in error downloaded font ignored

of index

ActionlStatus

8.4.2 Function or Size Incompatibility

There are problems that occur when the host computer requests a function not
provided or a function that requires more memory than is available.

Message

PAGE OVERFLOW

CANNOT ROTATE

Meaning Status

page buffer memory partial page currently
overflow composed is printed and

ejected; remaining data
for page is printed on next
sheet

insufficient memory to font rotation aborted;
rotate font printing continues using

closest available font

CANNOT DOWNLOAD insufficient memory to font download is aborted;

printing continues using
closest available font

CHAR NOT IN FONT

download font

received character not in blank space is printed for
currently selected font that character

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8.4.3 Font Cartridge

The font cartridge is plugged into the printer. The operator may insert or
withdraw a cartridge only when the DATA LED is off or blinking. The
following messages acknowledge the change.

Message

1

CART. CHANGED

CART. CHANGED

Meaning

font cartridge is inserted
or removed when DATA
LED is off

font cartridge is inserted message will remain for
when DATA LED is one second
blinking

Status

message will remain for
one second

1

-

-

-

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I

;. ,

.

8.5 STATUS MESSAGES

Status messages are low priority messages that either indicate normal
conditions or provide warnings that need not be acted upon immediately.

These conditions should not occur when the printer is On Line. If they do,

however, the alarm will beep and the printer will go Off Line. For some

conditions however, there is the possibility of a condition occurring when the
printer is On Line. If it does, the alarm will not sound and the printer will
remain On Line.

Message

PRINTER
WARMUP

ENGINE TEST

ENGINE RESET
REINITIALIZE

STATUS SHEET

FONT LIST

CLEANING PAPER cleaning paper printout

MP LOAD THE PAP waiting for cleaning paper

NOW CLEANING

Meaning

printer is warming up but

service call not necessary

operator has initiated a test of test in progress
the printing

engine is being reset
controller soft initialization occurs when [RESET] is

status sheet printout

font list printout

feeding cleaning paper

Action/Status

pressed or emulation is
changed; may also occur
when printer is on line if
emulation is changed

occurs when [TEST] is
held for at least 2 but less
than 4 seconds

occurs when [TEST] is
held at least 4 seconds
but less than 6 seconds

occurs when [TEST] is
held for at least 6 seconds

occurs after printing the
cleaning paper

occurs when the cleaning
paper is being fed

CLEANING DONE

finished cleaning

occurs after cleaning;
remaining for one sec­ond

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Message

REPRINT LOST

Meaning ActionlStatus

retransmission of lost sheets may occur after paper

PCS
ROTATING FONT
PRINTER READY

wait for font rotation
all condition normal and

proper but printer is not op­eration; no unused data in
controller or pages in print­ing

PRINTER ACTIVE all condition normal and

proper; printer is in opera­tion; no unused data in con­troller or pages in printing

jamming

may occur when on line

-.

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-

8.6 PAPER JAMMING

As paper travels from the multi-purpose tray (or cassette if installed) through
the printing area and is ejected, it can jam at the following locations:

A : Paper pick-up area (multi-purpose tray)
B : Paper pick-up area with optional cassette paper feeder

C :Fixing assembly area

_-

L__

-

D : Face-up print delivery area
E : Paper access door

8.6. I Clearing paper jams

1) Remove any paper from the multi-purpose tray and close the extension
tray. Leaving paper in the tray causes the paper position to shift during
disposal of jam, resulting in further paper jams when printing is re-

started.

1

2) If the face-up tray is installed, remove it.

3) Open the side cover by pressing the release button upwards.

86

4) If you have been printing with the multi-purpose tray, check the paper
pick-up area first. If there is a paper jam here, remove the paper by pulling

it in the direction of the arrow.

--

-

-.

CAUTION: The fixing assembly area becomes extremely hot when the

printer has been operated for some time. Never touch this area
when the printer is open. Otherwise, personal injury may

-

5) If you are using the cassette paper feeder, pull out the cassette and check
the paper pick-up area. If there is a paper jam here, remove the jammed
paper before replacing the cassette.

result.

87

6) If paper is jammed in the fixing assembly area, pull the paper back into the
printer and remove it.

7) If the paper does not extend from the side of the fixing assembly area, pull
it in the direction of the black arrow. If the paper is extracted in the
opposite direction, infused toner can be deposited inside the printer,
staining the back of subsequently printed pages.

-

-

88

-

-

8) If the paper has passed completely through the fixing assembly area, pull
it out in the direction of the arrow.

9) If a paper jam has occurred in the face-up delivery area, put the paper
straight upwards to remove it.

10) After checking all the areas described here, close the side cover, replace
the face-up tray (if it is being used), pull out the extension tray and refill
the multi-purpose tray. Printing will restart.

89

11) If the jam is still present, a small tom piece of paper may be remaining
inside the printer. Check the side upper door for any such paper.

-

-

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8.7 STREAKY PRINTS

8.7.1 White Streaks

! -.-

! L_

I
: -

White streaks occur if the toner level is low and the toner inside the EP-L
cartridge is not distributed evenly. They can be eliminated by re-distributing
the toner.

1) Leave the printer power on to prevent data corruption during a print
operation. Remove any paper in the multi-purpose tray and close the

extension tray. Press the release button upwards to open the side cover.

.-

2) Remove the EP-L cartridge by pulling the tab.

3) Hold the EP-L cartridge as shown below, then rock it gently back and forth
about 45 degrees in each direction, about 5 or 6 times. This will re­distribute the toner inside the cartridge.

4) Replace the EP-L cartridge in the printer, then close the side cover.

If vertical white streaks still appear after the toner inside the cartridge has
been re-distributed, the cartridge needs to be replaced. See “2.2 Installing the
EP-L cartridge” for replacing the cartridge.

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-

-

-.

._

--

8.7.2 Stains on Transparency Films

Transparency films may sometimes show stains at either the top or bottom
of the films. These stains may be caused by a dirty paper path or the flaw on
the EP-L cartridge.

l Clean the fixing assembly. The fixing roller inside the fixing assembly

may have been stain with toner. For cleaning, refer to “7.3 Cleaning the
Fixing Assembly”.
transparency film.

l Replace the EP-L cartridge. The photosensitive drum in the cartridge may

have been damaged due to exposure to the bright light. For replacing the
cartridge, see “Installing the EP-L cartridge”.

If the stains still appear, use a different type of

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MEMO

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94

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