Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: (314) 678-6303
Fax: (314) 781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website:www.star-mfg.com
Mailing Address: Star International Holdings Inc., Company
10 Sunnen Drive
St. Louis, MO 63143
U.S.A
2
CAUTION
GENERAL INFORMATION
This equipment is designed and sold for commercial use only by personnel trained and experienced in its
operation and is not sold for consumer use in and around the home nor for use directly by the general public
in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated with the unit
prior to putting it into operation. Make sure all people associated with its use understand the units operation
& safety before they use the unit.
All shipping containers should be checked for freight damage both visible and concealed. This unit has been
tested and carefully packaged to insure delivery of your unit in perfect condition. If equipment is received in
damaged condition, either apparent or concealed, a claim must be made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a request
for inspection of concealed damage must be made with carrier within 15 days. Be certain to retain all
contents plus external and internal packaging materials for inspection. The carrier will make an inspection
and will supply necessary claim forms.
INSTALLATION
The griddles are equipped for the voltage indicated on the nameplate mounted under the bullnose on the
front panel. They will operate on alternating current (AC) only.
DO NOT CONNECT TO DIRECT CURRENT (DC).
WARNING
The installation of the electric griddle should conform to the:
NATIONAL ELECTRIC CODE AND ALL LOCAL ELECTRIC CODES AND ORDINANCES
AND THE LOCAL ELECTRIC COMPANY RULES AND REGULATIONS
For your protection we recommend that a qualied electrician install this griddle. He should be familiar with
electrical installations and all electric codes. Proper connections and power supply are essential for efcient
performance. The supply circuit should be properly fused and equipped with a means of disconnecting,
as required by local electrical code. THE BODY OF THE GRIDDLE SHOULD BE GROUNDED (DO NOT
GROUND TO A GAS SUPPLY LINE).
EXHAUST CANOPY
Griddles inherently create a good deal of heat and smoke and should be installed under an efcient exhaust
hood with ame proof lters. A vertical distance of not less than 48” shall be provided between the top of the
appliance and lters or any other combustible material. Exhaust installation must conform to local codes.
AIR SUPPLY: Provisions for adequate air supply must be provided.
GENERAL OPERATING PROCEDURES
The Star-Max series electric griddles may be wired for operation in the eld for 1-phase power supplies by
making line connections with the power cord located at the rear of the unit. Be certain the unit is supplied with
the proper voltage listed on the nameplate.
ELECTRICAL CONNECTION
Disconnect the unit from the power source before installing or removing any parts.
DO NOT CUT OR REMOVE THE PLUG OR GROUNDING PRONG FROM THE PLUG.
CONNECT/PLUG UNIT INTO DEDICATED A.C. LINE ONLY SPECIFIED ON THE DATA
WARNING
PLATE OF THE UNIT.
LOCATING AND LEVELING THE UNIT
Do not install the unit closer than one inch from a side wall and/or closer than one inch from a rear wall.
Level unit by adjusting the four (4) feet which have an adjustment of 1-3/4” (43.75mm) for accurate leveling
and perfect line-up with other Star-Max series units.
OPERATION
SEASONING THE GRIDDLE HEATING SURFACE (NON CHROMIUM SURFACE)
Prior to seasoning the griddle, remove the protective coating from the griddle surface using a mild detergent and
water. Clean the griddle surface thoroughly. After the griddle has been thoroughly cleaned, it should be seasoned to
prevent food from sticking. Before using and after each thorough scouring, season the griddle heating surface in the
following manner.
1. Turn temperature control dials to 325°F (162°C).
2. Using a clean cloth, not a spatula, spread a thin lm of cooking oil over the griddle cooking surface.
This lm should remain on the hot griddle surface for half an hour.
3. Remove the excess oil and wipe clean.
4. Apply another lm of cooking oil over the hot cooking area for another half hour and again remove excess oil
and wipe clean. The griddle surface should now be ready for use.
Even with careful seasoning, food may, to some extent, stick to the griddle cooking surface until the griddle plate is
broken in.
TEMPERATURE CONTROL
The temperature controls are combination “ON/OFF” switches and thermostats. Turning the dial knob automatically
maintains the selected heat range.
The Star-Max electric griddle line has one thermostat for every 12” (30cm) section of griddle that operates
independently of one another. Each thermostat controls the section of the griddle above it and may be set at different
temperatures as desired.
COOKING
Set the thermostat dial knob at the temperature desired. After a short pre-heating period, the thermostat will
automatically maintain the selected temperature.
IDLING
During idle periods, to save on operating costs, lower the temperature setting of the thermostat to about 250°F
(121°C). It is not necessary to maintain cooking temperature during idle periods, as the griddle can quickly be
reheated to the desired temperature.
SIGNAL LIGHTS
Each thermostat has its own signal light which indicates when the unit’s control knob is not in the off position.
GRIDDLE CARE (NON-CHROMIUM SURFACES)
It takes very little time and effort to keep the griddle attractive and performing at top efciency. If grease is permitted
to accumulate, it will form a gummy cake and then carbonize into a hard substance which is extremely difcult to
remove. To prevent this condition, the following suggestions for cleanliness should be followed:
1. After each use, scrape the griddle with a scraper or exible spatula to remove excess grease and food. A waste
drawer is provided for the scrapings. If there is an accumulation of burned on grease and food, the griddle should
be thoroughly scoured and re seasoned. Use pumice or griddle stone while the griddle is warm. Do not use steel
wool because of the danger of steel slivers getting into the food.
2. Daily, use a clean cloth and a good non-abrasive cleaner to clean the stainless steel body of the griddle. Wipe the
polished front with a soft cloth.
3. At least once a day, remove the waste drawer and wash in the same way as an ordinary cooking utensil. The
drawers are removed by pulling forward until they are released from their track.
MAINTENANCE AND REPAIRS
Contact the factory, a service representative, or a local service company for service or required maintenance.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Dura-Teccoatingsfromimpropercleaning,maintenance,useofmetallicutensils,orabrasivecleaners,abrasivepads,productidentiersand
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damagesduetoimproperinstallation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
* TheModel510FD,510FFFryer.
* TheModel526TOAToasterOven.
* TheModelJ4R,4oz.PopcornMachine.
*TheModel518CMA&526CMACheeseMelter.
* TheModel12MC&15MC&18MCPHotFoodMerchandisers.
* TheModel12NCPW&15NCPWNachoChip/PopcornWarmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* AllQCS/RCSSeriesToastersexcept Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.