Star Max 502A, 502FA Installation And Operating Instructions Manual

Star
Manufacturing
International Inc.

10 Sunnen Drive
St. Louis, MO 63143

Phone: [phone]
Fax: [phone]

2M-Z1436 Rev. B 6/25/02

STAR-MAX

ELECTRIC HOT PLATE

MODELS

Installation

and
Operating
Instructions

502A AND 502FA

Model 502A

Model 502FA

1

SAFETY SYMBOL

RETAIN THIS MANUAL FOR FUTURE REFERENCE

Using any part other than genuine Star factory supplied
parts relieves the manufacturer of all liability.

This symbol is intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.

NOTICE

NOTICE

Star reserves the right to change specifications and product
design without notice. Such revisions do not entitle the
buyer to corresponding changes, improvements, additions
or replacements for previously purchased equipment.

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Refer to the authorized
service center listing provided with the unit. The Star Service Help Desk (1-800-807-9054) is available during
normal business hours to answer any questions that may arise. Please have your model number and serial
number for faster service.

2

GENERAL OPERATING INSTRUCTIONS

CAUTION

This equipment is designed and sold for commercial
use only by personnel trained and experienced in its
operation and is not sold for consumer use in and
around the home nor for use directly by the general
public in food service locations. For equipment to
be used by the general public, please contact the
factory.

LOCATE THE UNIT

Do not install the unit closer than 1 inch from a
side wall and/or closer than 1 inch from a rear
wall.

LEVELING UNIT

Level unit by adjusting the (4) feet for accurate and
perfect line up with other Star-Max series units.

CAUTION

The Star-Max models 502A and 502FA Electric Hot
Plates are equipped for the voltage indicated on the
nameplate mounted on the front panel. This unit is
designed to operate on alternating current (A.C.),
two wire single phase service only. DO NOT

CONNECT TO DIRECT CURRENT (D.C.).

Total Connected Load

502FA - at 240 Volts, Wattage is 5200.

at 208 Volts, Wattage is 3900.

502A - at 240 Volts, Wattage is 4200.
at 208 Volts, Wattage is 3150.

INSTALLATION

For your protection, we recommend that a
qualified electrician install this appliance. The
electrician should be familiar with electrical
installations and your local electrical requirements.
The external wiring should be in conduit or an
approved type of flexible cable and of suitable size
to carry the load. The supply circuit should be
properly fused and equipped with a means of
disconnecting as required by local electrical code.
The body of the hot plate should be grounded (Do
not ground to a gas supply pipe). The connections
are made in this unit at the pigtail leads located in
the junction box on the back of the unit. To gain
access to the pigtail leads remove cover on junction
box.

OPERATING PROCEDURE

DO NOT INSTALL WITHOUT FEET.

CAUTION

USE ONLY FLAT BOTTOM PANS AND
POTS! DO NOT USE RAISED BOTTOM
UTENSILS OR BUCKETS! GOOD HEAT
TRANSFER DEPENDS UPON GOOD
CONTACT BETWEEN THE ELEMENT
AND POT.

Two (2) heating elements are used. For the 502FA
each element draws 2600 watts on 240 Volts and
1950 watts on 208 Volts. For the 502A each
element draws 2100 watts on 240 Volts and 1575
watts on 208 Volts. Each element is controlled by
an infinite position switch. The right control knob
controls the rear cooking element and the left
control knob controls the front cooking element.
On "HI" the element delivers uninterrupted full
heat. Between "LO" and "5" any desired amount of
heat can be obtained between 6% and 60% of full
heat.

Signal lights are provided above the control knobs
to give a visual check if either one or both heating
units are turned on.

3

CLEANING

The exterior surfaces can be kept clean and
attractive by regularly wiping with a clean soft cloth.
Any discoloration can be removed with a non­abrasive cleaner.

For model 502A, the heating elements may be
raised for access to the drip pans, which may be
removed for cleaning and the bottom pan may be
removed by sliding pan forward.

REPLACEMENT OF INFINITE CONTROL

BE SURE POWER IS DISCONNECTED
BEFORE ATTEMPTING TO SERVICE
UNIT.

1. Pull control knobs on front panel forward to
remove.

2. Remove 4 screws from front panel and tilt
front panel forwards.

3. Remove the nut that mounts the inoperative
control and pull the control to the side.

4. Remove one wire at a time from the
inoperative control and connect at the same
terminal on the new control. Carefully check
to see that proper wires have been connected
to the terminals of the control. See attached
wiring diagram.

5. Assemble new control to the front panel.

MAINTENANCE AND REPAIRS

Contact the factory or one of its representatives or
a local service company for service or maintenance
if required.

RETAIN THIS MANUAL FOR FUTURE REFERENCE
Part No. 2M-Z1436 Rev. B 6/25/02

4

Visit our Website at: www.star-mfg.com Email: [e-mail] For Fax-On-Demand Literature: [phone]

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in
which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the
transportation company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty
status of the unit.

LIMITED EQUIPMENT WARRANTY

All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is
limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited
to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below)
should be taken to the closest Star service agency, transportation prepaid.

> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the JetStar series six (6) ounce popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to

Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the
“non-stick” properties of such materials.

> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts

and ninety (90) days on labor.

> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or

the Service Center's sub-agency.

> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and

Operating instructions.

PARTS WARRANTY

Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is
chargeable to the customer.

SERVICES NOT COVERED BY WARRANTY

1. Travel time and mileage rendered beyond the 50 mile radius limit

2. Mileage and travel time on portable equipment (see below)

3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.

4. Installation of equipment

5. Damages due to improper installation

6. Damages from abuse or misuse

7. Operated contrary to the Operating and Installation Instructions

8. Cleaning of equipment

9. Seasoning of griddle plates

PORTABLE EQUIPMENT

Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:

* The Model 510F Fryer. * The Model CFS Series Food Steamer.
* The Model 526TO Toaster Oven. * The Model 526WO Warming Oven.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CM & 526CM Cheese Melter.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmers.
* All Condiment Dispensers except the Model CSD Series Chili/Cheese Dispenser.
* All Specialty Food Warmers except Model 130R, 500, 11RW Series, and 11WSA Series.

10. Voltage conversions

11. Gas conversions

12. Pilot light adjustment

13. Miscellaneous adjustments

14. Thermostat calibration and by-pass adjustment

15. Resetting of circuit breakers or safety controls
16 . Replacement of bulbs

17. Replacement of fuses
18 . Repair of damage created during transit, delivery, &

installation OR created by acts of God

ALL:
* Pop-Up Toasters
* Butter Dispensers
* Pretzel Merchandisers
* Pastry Display Cabinets
* Nacho Chip Merchandisers
* Accessories of any kind

* Sneeze Guards
* Pizza Ovens
* Heat Lamps
* Hot Cups
* Pumps

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.

In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.

FOR ASSISTANCE

Part# 2M-4497-2 01/02

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