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Phone 2120
Installation Manual
31 pgs13.88 Mb0
User Manual
34 pgs3.91 Mb0

StarLeaf Phone 2120 User Manual

Personal Telepresence
User Guide
February 02, 2017
Contents
Introducing the touchscreen controller 4
Out-of-hours power saving for touchscreen controllers 5
The home screen 6
Forwarding calls and Do not disturb 6
Making a call 7
Dialing a number 7
Dialing a favorite 7
Redialing a recent call 7
Searching in the company directory 8
Dialing addresses that include letters or symbols 8
Who can you call? 8
Using in-callfeatures 10
Changing what you see in a video call 11
Contacts 13
Adding personal contacts 13
Deleting personal contacts 13
Creating favorites 15
Deleting favorites 15
Presence and other speed dial icons 16
About conferencing 17
Joining a conference on the PT Mini 18
How to schedule a conference 20
Conferencelayouts 22
In-call conference controland icons 24
Participant controls 24
Layout control 24
Conference control 24
PersonalTelepresence User Guide, February02, 2017 Page 2 of 34
Using voice and video mail 27
Configuring other voice and video mail settings 28
About guest invites 29
Customizing your touchscreen controller 32
Using a headset with the StarLeaf Phone 33
Third party software acknowledgments 34
Disclaimers and notices 34
PersonalTelepresence User Guide, February02, 2017 Page 3 of 34
Introducing the touchscreen controller
Introducing the touchscreen controller
StarLeaf Personal Telepresence systems are provided with a touchscreen controller: the StarLeaf Phone 2120. You use the StarLeaf touchscreen controller as the means for making and controlling video calls with Personal Telepresence. Through the touchscreen controller you can access the directory and contacts. You can use the touchscreen controller to create ad hoc conferences, and to add and remove participants.
The StarLeaf Phone 2120
The figure below shows the features on the front of the StarLeaf Phone 2120.
Audio volume down
Audio volume up
Headset
Speaker
Audio mute
Video mute
Home button
Keypad
Message waiting indicator
Microphone location
Table 1: Front panel features and controls
Button Description
Audio volume up
Press during a call to increase audio volume or, if you are not in a call, press to increase the loudness of the ringer
Audio volume down
Press during a call to decrease audio volume or, if you are not in a call, press to decrease the loudness of the ringer
PersonalTelepresence User Guide, February02, 2017 Page 4 of 34
Introducing the touchscreen controller
Button Description
Audio mute
Toggle the microphone of the touchscreen controller (or that of the headset) on and off. The button lights when the microphone is off. When you are in a call and your audio mute is on, nobody can hear what you are saying
Video mute
Toggle the camera on and off. The button is an LED that lights when the camera is off. When you are in a video call and the video mute is on, nobody in the call can see you
Headset
Optionally, press to use a headset that you have connected to the headset connector on the rear of the phone. The button lights when the headset is in use.
Speaker
Press to use the speakerphone as follows:
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Audio-only call
Press to use the touchscreen controller as a speakerphone (listening through the built-in speakers of the phone and using the microphone positioned in the lower right side of the phone)
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Video call using PT Mini 3020
If you have a Personal Telepresence 3020 system, press to listen through the loudspeakers of the monitor and also to use the microphone inside the StarLeaf Monitor.
Home
Press to display the home screen of the touchscreen controller from any screen in the interface. Double-press to access the touchscreen controller’s settings
Message waiting indicator
Flashes when the touchscreen controller is ringing and lights to indicate that there is a new message
Microphone
Audio-only calls that use the speaker, rather than the handset, uses a microphone located in the bottom right of the touchscreen controller casing. Do not obstruct this location
Out-of-hours power saving for touchscreen controllers
The backlight on a touchscreen controller dims between the hours of 7pm and 7am in the endpoint's local timezone. When a touchscreen controller is dimmed, it shows a screen saver displaying the time. Touching the dimmed screen causes the backlight to light again. A touchscreen does not dim for one hour after the last time it was touched.
Power saving is automatically enabled for all touchscreen controllers. There is no configuration.
PersonalTelepresence User Guide, February02, 2017 Page 5 of 34
The home screen
The home screen
This is the home screen of the touchscreen controller:
To display the home screen of the touchscreen controller from any other of its other screens, press the Home button. In the picture above, this phone belongs to Kathleen Dearman and her extension is 1138.
To access the touchscreen controller settings, double-press the Home button.
Forwarding calls and Do not disturb
To forward calls either to voice mail or to another phone number, use the Call acceptance slider.
To set your status to 'do not disturb', and have all calls forwarded immediately to voice mail, move the Call acceptance slider to do not disturb. Anyone who has you as one of their favorites, can see that you are busy because your name is displayed on their StarLeaf device with a 'busy' icon.
To forward calls to voice mail or to another phone number, move the Call acceptance slider to forward calls. Choosing to forward calls means that anyone who has this system as a favorite can see that you have forwarded the calls. When you choose to forward calls, you see the following controls:
Choose forward to voicemail if you want your calls to be forwarded immediately to voicemail (for example if you are going on holiday).
Choose forward to: and enter the telephone number if you want your calls to be forwarded to another phone (for example to a mobile number).
Note: Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative.
Note: If there is a mobile number for you in the StarLeaf system, you see a third option:
forward to my mobile. Choose this to have your calls forwarded to your mobile number.
PersonalTelepresence User Guide, February02, 2017 Page 6 of 34
Making a call
Making a call
You can make a call in a few different ways:
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You can dial a number: Simply dial the number
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You can call one of your favorites: Press the speed dial for the favorite that you want to call
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You can return a call: Go to home screen > recents and select the call you want to return
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You can call someone in the company's directory: Go to home screen > contacts >
company directory and choose someone to call
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You can call someone from your own personal contact list: Go to home screen >
contacts > personal contacts
Dialing a number
You can simply dial a number as you would with any phone.
When you start to dial a number, your screen looks something like this:
Note: You might have been given a prefix to use when you want to dial out onto the public telephone network. For example, in some companies you are told to "dial 9 for an outside line". Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative.
Dialing a favorite
Favorites are the contacts that you call most often. You decide who your favorites are by creating a favorite from the company directory (or from your personal contacts). Favorites appear on your home screen as speed dials. For more information on calling favorites, refer to Contacts (p13).
Redialing a recent call
To redial a call that you received recently:
1.
Select recent calls. The screen displays the recent calls' list.
2. Select the name of the person whom you want to call.
PersonalTelepresence User Guide, February02, 2017 Page 7 of 34
Making a call
Searching in the company directory
Some companies have a lot of entries in the directory. In this case, you might find it easier to use the search facility. To do so:
1.
Go to home screen > contacts > company directory and select search.
2. Use the keyboard to type the name of the person you want to find.
Note: As soon as you start typing, the search starts looking. You might only need to type the first letter of someone's name to find them.
The search keyboard looks like this:
Dialing addresses that include letters or symbols
You might need to dial someone who has a video address that includes letters or numbers and symbols. This might be known as a URI or it might be an IPaddress. If you need to do this, press * on the keypad (press the star key). Your display looks like this:
Note: If you are dialing an IP address, you can do so by using the keypad of the touchscreen controller. Press the star (asterisk) key where you would normally put a dot, and press the hash (pound) key to cause the system to dial the IP address you have entered.
Who can you call?
You can call:
n anyone in your company who has a StarLeaf endpoint (either the Breeze software or a
hardware enpoint). These people are all in your contacts
PersonalTelepresence User Guide, February02, 2017 Page 8 of 34
Making a call
n anyone outside your company who has a StarLeaf endpoint; just dial their email address
from your StarLeaf hardware video endpoint or from Breeze
n anyone else. If someone has not got a StarLeaf endpoint, you can still have a video call
with them. There are two ways of doing this:
l Send them an invite and they can click a link to video call you from their web
browser or they can install Breeze (the StarLeaf software endpoint)
l If they already have video conferencing equipment, they can call you using that (or
you can call them if you know their video address or URI)
PersonalTelepresence User Guide, February02, 2017 Page 9 of 34
Using in-call features
Using in-call features
When you are in an audio call
When you are in an audio call, you can see in-call options:
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create conference: you can add other people into your call
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hold call: put the other person on hold
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transfer call: transfer the call to another person
When you are in an audio call, the display looks something like this:
When you are in a video call
If you are in a video call, you see some or all of the following in-call options on the display, in addition to the options listed above for audio-only calls:
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share my PC screen: if you have your computer connected to your monitor, you can show your screen to other person (or people) in your video call.
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Display tab: provides you with options for the screen layout. Note that this tab also provides a button to switch self view on and off
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FECC tab: if you are in a video call and the device at the other end of the call allows it, you can control that device's camera (for zooming and panning). FECC means Far End Camera Control
When you are in a video call, your in-call options panel looks something like this:
PersonalTelepresence User Guide, February02, 2017 Page 10 of 34
Using in-call features
Changing what you see in a video call
Note: For information about multiparty conference controls and layouts, refer to About
conferencing (p17).
Press the Display tab to change what you can see in a video call. The Display tab looks like this:
The Display tab gives you these options:
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video: select to view the other people in your video call. This is the default setting for a video call until someone shares a PC screen and then you see the shared PC screen, in which case, you may prefer to press this button to return to the video view
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my PC: press to view your own PC's display (if you have attached your computer to the monitor). For example, in a long video call, you may need to continue working on your PC rather than always looking at the video view. Remember that other people in the video call may still be able to see you
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no shared PC/shared PC: If someone is sharing content from their PC, you can press to view that shared content
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self-view: use the self-view slider to either see yourself or not. Self view allows you to see the view of you that other people see when you are in a video call. Switching it off does not prevent them from seeing you. To prevent people from seeing you in a video call, press the Video mute button on the touchscreen controller
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PiP: The PiP is the Picture-in-Picture view. For example, if you have self-view on, you see yourself in a PiP view. Use the PiP control on the Display tab to move the PiP around the screen. Note that if you are in a call where there is shared content (or you have pressed my PC) then the PiP control allows you to remove the PiP view; to do so, use the cross in the corner of the PiP control to close the PiP view. If you have closed the PiP view, you can make it reappear by pressing the plus sign on the PiP control
PersonalTelepresence User Guide, February02, 2017 Page 11 of 34
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