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GT 3351
User Manual
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StarLeaf GT 3351, GT Mini 3330 User Manual

Group Telepresence
Group Telepresence 3351
Group Telepresence 3330 (GT Mini)
User Guide
27 September 2017
Contents
Out-of-hours power saving for touchscreen controllers 5
Audio connections 5
Forwarding calls and Do not disturb 6
Camera control for the PTZ camera 7
Dialing a number 8
Dialing a favorite 8
Redialing a recent call 8
Searching in the company directory 9
Dialing addresses that include letters or symbols 9
Who can you call? 9
When you are in an audio call 11
When you are in a video call 11
Changing what you see in a video call 12
Changing what they see in a video call 13
Layouts for dual screen room systems 14
Sharing the display 16
Sharing the audio 17
About contacts 18
About personal contacts 18
Adding personal contacts 18
Deleting personal contacts 18
About favorites 20
Creating favorites 20
Deleting favorites 20
Presence and other speed dial icons 21
Joining a scheduled StarLeaf conference 24
Joining a conference on any other conferencing service 25
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Joining an ad hoc conference 25
Default layouts 29
In-call conference controls 30
Participant controls 30
Layout control 30
Conference control 30
In-conference icons and counters 32
Invite process 33
Dialing from third-party endpoints 34
Default settings for a guest 35
LED behavior 36
Installing the Conference Phone 2220 36
Choosing a ringtone 37
Sorting your contacts 37
Sorting your company directory 37
Third party software acknowledgments 38
Disclaimers and notices 38
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About StarLeaf room systems
About StarLeaf room systems
StarLeaf provides a number of different telepresence systems for meeting rooms. There are two Group Telepresence codecs:
Group Telepresence 3351
Group Telepresence 3330
(GT Mini)
Introducing the touchscreen controller
Every room system comes with a touchscreen controller: the StarLeaf Touch 2035. You use the touchscreen controller as the means for making and controlling video calls with the room system. Through the touchscreen controller, you can access the directory and contacts. You can use the touchscreen controller to create ad hoc conferences, and to add and remove participants.
The StarLeaf Touch 2035
The figure below shows the features on the front of the StarLeaf Touch 2035.
Table 1: Front panel features and controls
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Introducing the touchscreen controller
Button Description
Audio mute
Toggle the microphone on and off. The button lights when the microphone is off. When you are in a call and your audio mute is on, nobody can hear what you are saying (your audio is disabled)
Video mute
Toggle the camera on and off. The button is an LED that lights when the camera is off. When you are in a video call and the video mute is on, nobody in the call can see you (your video is disabled)
Home
Press to display the home screen of the touchscreen controller from any screen in the interface. Double-press to access the touchscreen controller’s settings
Audio volume down
Press during a call to decrease audio volume or, if you are not in a call, press to decrease the loudness of the ringer
Audio volume up
Press during a call to increase audio volume or, if you are not in a call, press to increase the loudness of the ringer
Answer/Make call
Press to answer an incoming call. At other times, press to access the dial screen and the directory
Hang up
Press to end the current call
Out-of-hours power saving for touchscreen controllers
The backlight on a touchscreen controller dims between the hours of 7pm and 7am in the endpoint's local timezone. When a touchscreen controller is dimmed, it shows a screen saver displaying the time. Touching the dimmed screen causes the backlight to light again. A touchscreen does not dim for one hour after the last time it was touched.
Power saving is automatically enabled for all touchscreen controllers. There is no configuration.
Audio connections
For more information about audio, refer to:
n Connecting a laptop (p16) n Using the Conference Phone 2220 (p36)
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The home screen
The home screen
This is the home screen of the touchscreen controller:
To display the home screen of the touchscreen controller from any other of its other screens, press the Home button. In the picture above, this system is assigned to the London meeting room and its extension is 1138.
To access the settings, double-press the Home button.
Forwarding calls and Do not disturb
To forward calls either to voice mail or to another phone number, use the Call acceptance slider.
Note: By default, StarLeaf Cloud meeting room systems do not have voice and video mail
enabled.
To set the status of the Group Telepresence system to 'do not disturb' move the Call acceptance slider to do not disturb. If other users have the meeting room set as a favorite, they can see that the room is busy because the meeting room name is displayed on their home screen with a 'busy' icon.
If the Group Telepresence system does not have voicemail, then setting the touchscreen controller to do not disturb causes a 'busy' tone for anyone attempting to call this system. If voicemail is enabled for this meeting room system, the call will be immediately diverted to the mailbox.
To forward calls to another phone number, move the Call acceptance slider to forward
calls. Choosing to forward calls means that anyone who has this system as a favorite can
see that you have forwarded the calls. When you choose to forward calls, you see the following controls:
Group Telepresence, 27 September 2017 Page 6 of 38
The home screen
Note: Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative.
Camera control for the PTZ camera
The Camera Control tab on the home screen provides you with controls for the PTZ camera. (You will not see these controls if you are using a GT Mini with a USB camera.)
Camera control on the Group Telepresence 3351:
Camera control on the GT Mini 3330:
The near-end camera control allows you to pan, tilt, and zoom your camera. This control is available both in a call and before you make a call. If the far end is using a PTZ camera, you might be able to control it yourself using the far-end camera (their camera) control.
Camera presets are pre-defined camera positions. For example, a pre-defined position that points the camera at the whiteboard, or that changes the camera to a wide-angled view. Select the position you require from the touchscreen controller.
If you have more than one camera attached to the Group Telepresence 3351, the active camera selector allows you to select which camera you want to use.
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Making a call
Making a call
You can make a call in a few different ways:
n
You can dial a number: Simply dial the number
n
You can call one of your favorites: Press the speed dial for the favorite that you want to call
n
You can return a call: Go to home screen > recents and select the call you want to return
n
You can call someone in the company's directory: Go to home screen > contacts >
company directory and choose someone to call
n
You can call someone from your own personal contact list: Go to home screen >
contacts > personal contacts
n
You can dial a video address that might be a series of letters, numbers or symbols
Dialing a number
You can simply dial a number as you would with any phone.
When you start to dial a number, your screen looks something like this:
Note: You might have been given a prefix to use when you want to dial out onto the public telephone network. For example, in some companies you are told to "dial 9 for an outside line". Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative.
Dialing a favorite
Favorites are the contacts that you call most often. You decide who your favorites are by creating a favorite from the company directory (or from your personal contacts). Favorites appear on your home screen as speed dials. For more information on calling favorites, refer to Contacts (p18).
Redialing a recent call
To redial a call that you received recently:
1.
Select recent calls. The screen displays the recent calls' list.
2. Select the name of the person whom you want to call.
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Making a call
Searching in the company directory
Some companies have a lot of entries in the directory. In this case, you might find it easier to use the search facility. To do so:
1.
Go to home screen > contacts > company directory and select search.
2. Use the keyboard to type the name of the person you want to find.
Note: As soon as you start typing, the search starts looking. You might only need to type the first letter of someone's name to find them.
The search keyboard looks like this:
Dialing addresses that include letters or symbols
You might need to dial someone who has a video address that includes letters or numbers and symbols. This might be known as a URI or it might be an IPaddress. If you need to do this, press * on the keypad (press the star key). Your display looks like this:
Note: If you are dialing an IP address, you can do so by using the keypad of the touchscreen controller. Press the star (asterisk) key where you would normally put a dot, and press the hash (pound) key to cause the system to dial the IP address you have entered.
Who can you call?
You can call:
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Making a call
n anyone in your company who has a StarLeaf endpoint (either the Breeze software or a
hardware endpoint). These people are all in your contacts
n anyone outside your company who has a StarLeaf endpoint; just dial their email address
from your StarLeaf hardware video endpoint or from Breeze
n anyone else. If someone has not got a StarLeaf endpoint, you can still have a video call
with them. There are two ways of doing this:
l Send them an invite and they can click a link to video call you from their web
browser or they can install Breeze (the StarLeaf software endpoint)
l If they already have video conferencing equipment, they can call you using that (or
you can call them if you know their video address or URI)
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Using in-call features
Using in-call features
When you are in an audio call
When you are in an audio call, you can see in-call options:
n
create conference: you can add other people into your call
n
hold call: put the other person on hold
n
transfer call: transfer the call to another person
When you are in an audio call, the display looks something like this:
When you are in a video call
If you are in a video call, you see some or all of the following in-call options on the display, in addition to the options listed above for audio-only calls:
n
share my PC screen: you can share your screen with other person (or people) in your video call.
n
Display tab: provides you with options for the screen layout. Note that this tab also provides a button to switch self view on and off
n
FECC tab: if you are in a video call and the device at the other end of the call allows it, you can control that device's camera (for zooming and panning). FECC means Far End Camera Control
When you are in a video call, your in-call options panel looks something like this:
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Using in-call features
Changing what you see in a video call
Note: For information about multiparty conference controls and layouts, refer to About
conferencing (p23).
Press the Display tab to change what you can see in a video call. The Display tab looks like this:
The Display tab gives you these options:
n
video: select to view the other people in your video call. This is the default setting for a video call until someone shares a PC screen and then you see the shared PC screen, in which case, you may prefer to press this button to return to the video view
n
my PC: press to view your own PC's display (if you have attached your computer to the codec). Remember that other people in the video call may still be able to see you
n
no shared PC/shared PC: If someone is sharing content from their PC, you can press to view that shared content
n
self-view: use the self-view slider to either see yourself or not. Self view allows you to see the view of you that other people see when you are in a video call. Switching it off does not prevent them from seeing you. To prevent people from seeing you in a video call, press the Video mute button on the touchscreen controller
n
PiP: The PiP is the Picture-in-Picture view. For example, if you have self-view on, you see yourself in a PiP view. Use the PiP control on the Display tab to move the PiP around the screen. Note that if you are in a call where there is shared content (or you have pressed my PC) then the PiP control allows you to remove the PiP view; to do so, use the cross in the corner of the PiP control to close the PiP view. If you have closed the PiP view, you can make it reappear by pressing the plus sign on the PiP control
Note: On a GT Mini or a Group Telepresence 3351, with two screens attached, the screen layout behaves differently. For more information, refer to Layouts for dual screen room
systems (p14) below.
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