StarLeaf 3351, 3330 User Manual
Group Telepresence
User Guide
Group Telepresence 3351
Group Telepresence 3330 (GT Mini)
20 May 2015
Contents
About Group Telepresence 4
Introducing the touchscreen controller 4
The home screen 6
Forwarding calls and Do not disturb 6
Near end camera control 7
Making a call 8
Dialing a number 8
Redialing a recent call 8
Searching in the company directory 8
Dialing addresses that include letters or symbols 9
Using in-call features 10
When you are in an audio call 10
When you are in a video call 10
Changing what you see in a video call 11
Layouts for dual screen room systems 12
About conferencing 13
Create a scheduled conference 13
Who can you call? 15
Inviting a guest to use Breeze 15
Dialing from third-party endpoints 16
Default settings for a guest 16
Contacts 17
About contacts 17
About personal contacts 17
Adding personal contacts 17
Deleting personal contacts 17
Creating favorites 18
Deleting favorites 18
Presence and other speed dial icons 19
Using the Conference Phone 2220 21
LED behavior 21
Connecting a laptop 22
Sharing the display 22
Sharing the audio 23
Using voice and video mail 24
About voice and video mail 24
Accessing voice or video mail messages 24
Setting a greeting for your voice and video mail 24
Forwarding a message 25
Configuring other voice and video mail settings 25
Customizing your touchscreen controller 26
Choosing a ringtone 26
Creating favorites 26
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Sorting your contacts 26
Sorting your company directory 26
About StarLeaf touchscreen controllers 27
Touchscreen controller features 29
Legal information 31
Third party software acknowledgments 31
Disclaimers and notices 31
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About Group Telepresence
About Group Telepresence
StarLeaf provides a number of different telepresence systems for meeting rooms. There
are two Group Telepresence codecs:
Group Telepresence 3351
Group Telepresence 3330 (GT
Mini)
Introducing the touchscreen controller
Every Group Telepresence system comes with a touchscreen controller: the StarLeaf
Touch 2035. You will use the touchscreen controller as the means for making, and
controlling video calls with Group Telepresence. Through the touchscreen controller, you
will access the directory and contacts. You will use the touchscreen controller to create
ad hoc conferences and to add and remove participants. For information about other
StarLeaf touchscreen controllers, refer to About StarLeaf touchscreen controllers (p27).
The StarLeaf Touch 2035
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About Group Telepresence
The figure below shows the features on the front of the StarLeaf Touch 2035.
Table 1: Front panel features and controls
Button Description
Audio volume
up
Press during a call to increase audio volume or, if you are not in a call,
press to increase the loudness of the ringer
Audio volume
down
Press during a call to decrease audio volume or, if you are not in a call,
press to decrease the loudness of the ringer
Audio mute
Toggle the microphone on and off. The button lights when the
microphone is off. When you are in a call and your audio mute is on,
nobody will hear what you are saying
Video mute
Toggle the camera on and off. The button is an LED that lights when the
camera is off. When you are in a video call and the video mute is on,
nobody in the call can see you
Home
Press to display the home screen of the touchscreen controller from any
screen in the interface. Double-press to access the touchscreen
controller’s settings
Hang up
Press to end the current call
Answer/Make
call
Press to answer an incoming call. At other times, press to access the dial
screen and the directory
For more information about audio, refer to:
n Connecting a laptop (p22)
n Using the Conference Phone 2220 (p21)
n the StarLeaf Knowledge Base at support.starleaf.com
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The home screen
The home screen
Connected devices indicators
Favorites
Call acceptance
slider
Camera Control
Recent calls
Recent calls indicator
Messages Contacts
New message indicator
Invite
Meeting room name
and dialing
details
To display the home screen of the touchscreen controller from any other of its other
screens, press the Home button. In the picture above, this system is assigned to the
London Meeting Room and its extension is 1109.
To access the settings, double-press the Home button.
Forwarding calls and Do not disturb
To forward calls either to voice mail or to another phone number, use the Call
acceptance slider.
To set the status of the Group Telepresence system to 'do not disturb', and have all calls
forwarded immediately to voice mail, move the Call acceptance slider to do not disturb.
If other users have the meeting room set as a favorite, they will notice that the room is
busy because the meeting room name will be displayed on their home screen with a
'busy' icon. If the Group Telepresence system does not have voicemail, then setting the
touchscreen controller to do not disturb will cause a 'busy' tone for anyone attempting to
call this system.
To forward calls to voice mail or to another phone number, move the Call acceptance
slider to forward calls. Choosing to forward calls means that anyone who has this system
as a favorite will see that you have forwarded the calls. When you choose to forward calls,
you see the following controls:
Note: Connection from your StarLeaf endpoints to the public telephone network is an
optional extra. For more information, contact your StarLeaf representative.
Choose forward to voicemail if you want the calls to be forwarded immediately to
voicemail. This option is only available if this system has been set up with voicemail.
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The home screen
Choose forward to: and enter the telephone number if you want calls to be forwarded to
another phone (for example to a mobile number).
Near end camera control
The Camera Control tab on the home screen provides you with controls for the Group
Telepresence camera.
If you have more than one Pan, Tilt, and Zoom camera attached to the Group
Telepresence, the camera selector allows you to select which camera you will use.
The near-end camera control allows you to pan, tilt, and zoom your camera. This control is
available both in a call and before you make a call. In a GT Mini system, these controls
only apply to the Pan,Tilt, and Zoom camera and will not affect a webcam.
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Makinga call
Making a call
On the touchscreen controller, you can make a call in a number of different ways:
n
You can dial a number: Simply dial the number
n
You can call one of your favorites: Press the speed dial for the favorite that you want to
call
n
You can return a call: Go to home screen > recents and select the call you want to
return
n
You can call someone in the company's directory: Go to home screen > contacts >
company directory and choose someone to call
n
You can call someone from your own personal contact list: Go to home screen >
contacts > personal contacts
Dialing a number
You can simply dial a number.
Note: You may have been given a prefix to use when you want to dial out onto the public
telephone network. For example, in some companies you are told to "dial 9 for an outside
line". Connection from your StarLeaf endpoints to the public telephone network is an
optional extra. For more information, contact your StarLeaf representative.
When you start to dial a number, your screen will look something like this:
Redialing a recent call
To redial a call that you received recently:
1.
Select recent calls. The screen displays the recent calls' list.
2. Select the name of the person whom you want to call.
Searching in the company directory
Some companies have a lot of entries in the directory. In this case, you might find it easier
to use the search facility. To do so:
1.
Go to home screen > contacts > company directory and select search.
2. Use the keyboard to type the name of the person you want to find.
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Makinga call
Note: As soon as you start typing, the search will start looking. You might only need to type
the first letter of someone's name to find them.
The search keyboard looks like this:
Dialing addresses that include letters or symbols
You might need to dial someone who has a video address that includes letters or numbers
and symbols. This might be known as a URI or it might be an IPaddress. If you need to do
this, press * on the keypad (press the star key). Your display will look like this:
Note: If you are dialing an IP address, you can do so by using the keypad of the
touchscreen controller. Press the star (asterisk) key where you would normally put a dot,
and press the hash (pound) key to cause the system to dial the IP address you have
entered.
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Using in-callfeatures
Using in-call features
When you are in an audio call
When you are in an audio call, you can see in-call options:
n
create conference: you can add other people into your call
n
hold call: put the other person on hold
n
transfer call: transfer the call to another person
When you are in an audio call, the display will be something like this:
When you are in a video call
If you are in a video call, you will see some or all of the following in-call options on the
display, in addition to the options listed above for audio-only calls:
n
share my PC screen: you can show your screen to other person (or people) in your video
call.
n
Display tab: provides you with options for the screen layout. Note that this tab also
provides a button to switch self view on and off
n
FECC tab: if you are in a video call and the device at the other end of the call allows it,
you can control that device's camera (for zooming and panning). FECC means Far End
Camera Control
When you are in a video call, your in-call options panel will be something like this:
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