Starkey Hearing Technologies Surflink Operation Manual

REMOTE CONTROL

OPERATIONS MANUAL

32

1. Ear Selection Switch

2. Volume Up

3. Volume Down

4. Home

5. Lock/Unlock

Advanced Model Only

6. Mute/Unmute

7. Memory Change

8. Favorite

1

5

2

3

6 4

7

8

1

5

2

3

4

ADVANCED MODELBASIC MODEL

SurfLink® Remote allows for easy and discreet
adjustments to your hearing instruments.

With its long-life battery, your SurfLink Remote
is always on and ready to work with your
hearing instruments.

54

Ear Selection Switch

Left Both Right

The Ear Selection Switch controls whether
adjustments are made to a single hearing
instrument or both hearing instruments.

To adjust both hearing instruments at the
same time, the Ear Selection Switch should
be positioned in the center. To adjust a single
hearing instrument, place the Ear Selection
Switch to the Left or Right position indicating
the hearing instrument to be changed.

LED

The blue LED blinks when a command is sent
to the left hearing instrument. Similarly, the red
LED blinks for the right hearing instrument.

Volume Up/Down

Each time you activate a Volume button, the
overall level of all sounds coming through your
hearing instrument changes in the requested
direction (either up or down).

Home

To reset your hearing instruments to memory
one and the powered-on volume level, press the
Home button.

Lock/Unlock

Locked Unlocked

To make adjustments to your hearing
instruments, the SurfLink Remote should be in
the Unlock state. When not using your SurfLink
Remote, you can lock it to prevent inadvertent
hearing instrument changes.

76

ADVANCED MODEL ONLY ADVANCED MODEL ONLY

Mute/Unmute

To temporarily turn off all sounds presented in
the hearing instruments, press the Mute/Unmute
button. To unmute the hearing instruments,
press the button again.

NOTE: When the hearing instruments are muted, selecting

any button will unmute the hearing instruments as well as
perform the function of the button selected.

Memory Change

Your hearing professional may create multiple
memories within your hearing instrument.
These additional memories can be accessed by
pressing the Memory Change button, which will
cycle through the available memories.

Favorite

Your hearing instruments have the following
Favorite button configuration:

 None – Pressing this button has no effect

on hearing instruments.

 Stop/Start Audio Stream – Pressing this button

starts (or stops) audio streaming from SurfLink
Media.

 Noise Control Boost – Pressing this button

reduces noise while optimizing sound quality
in noisy environments. Press button again to
deactivate this feature.

 Jump to Memory 4 – Pressing this button

moves the hearing instrument to memory four.

 Tinnitus Stimulus On/Off – Pressing this button

starts (or stops) playing a tinnitus stimulus
through your hearing instruments.



NOTE: Some of these features may not be available in

all hearing instruments.

98

Regulatory Notices

Required Information

Waste from electronic equipment must be
handled according to local regulations.

Instructions for Disposal of Old Electronics

Starkey Hearing Technologies encourages, and your
local community laws may require, that your SurfLink
Remote be disposed of via your local electronics
recycling/disposal process.

The below instructions are provided for the benefit of
disposal/recycling personnel. Please include this manual
with your device when disposing of your SurfLink Remote.

For Disposal/Recycling Personnel Only

This product contains a Lithium Ion Polymer battery.
To remove this battery:

• Pry apart the housing halves with a small screwdriver.

• Unplug the battery connector from the circuit board
to prevent accidental shorting.

• Pry the battery away from the housing using a wide
flat blade.

Intended Use

The SurfLink Remote is an accessory to a wireless air
conduction hearing instrument. It is intended to let a user
remotely make volume and program adjustments to an air
conduction hearing instrument.

Lanyard (optional)

1. Insert thin cord into end of SurfLink Remote
housing until loop is exposed.

2. Thread lanyard through loop and pull lanyard.

Lanyards can be obtained from your hearing
professional (ask for part #90974-000).

21

1110

SurfLink Remote is classified as a Type B applied part under
the IEC 60601-1 medical instrument standard.

SurfLink Remote is designed to comply with the most
stringent Standards of International Electromagnetic
Compatibility. However, it is still possible that you may
experience interference caused by power line disturbances,
airport metal detectors, electromagnetic fields from other
medical devices, radio signals and electrostatic discharges.

If you use other medical devices or wear implantable
medical devices such as defibrillators or pacemakers and
are concerned that your SurfLink Remote might cause
interference with your medical device, please contact your
physician or the manufacturer of your medical device for
information about the risk of disturbance.

SurfLink Remote should not be used during an MRI
procedure. The SurfLink Remote is designed to the following
temperature ranges:

• Operating: -20 to +60 degrees C (-4 to 140 F), humidity

< 95% non-condensing

• Storage: -40 to +60 degrees C (-40 to 140 degrees F)

Use on Aircrafts

SurfLink Remote should not be used on aircrafts
unless specifically permitted by the flight personnel.

International Use

SurfLink Remote is approved to operate at a radio frequency
that is specific to your country or region and might not
be approved for use outside your country or region. Be
aware that operation during international travel may cause
interference with other electronic devices,

or other electronic devices may cause interference with your
SurfLink Remote.

The battery in your SurfLink Remote is not replaceable.
Do not attempt to replace the battery.

We are required by regulations to provide the following
warnings:

WARNING:

Use of the SurfLink Remote directly next to
other electronic equipment should be avoided because
it could result in improper performance. If such use is
necessary, note as to whether your hearing aids and the
other equipment are operating normally.

WARNING:

Use of accessories, components or replacement
parts other than those provided by the manufacturer of your
SurfLink Remote could result in increased electromagnetic
emissions and decreased electromagnetic immunity and
could result in degradation of performance.

WARNING:

If Portable Radio Frequency communications
equipment is used closer than 30 cm (12 inches) from
SurfLink Remote, degradation of the performance of your
hearing aid could result. If this occurs, move away from the
communications equipment.

The SurfLink Remote has a rating of IP 5X per IEC 60529.
This means that the SurfLink Remote is protected from dust.
The SurfLink Remote does not contain any user-serviceable
parts.

Do not open or modify this device.

Do not connect the SurfLink Remote to any external device.

The expected service life of the SurfLink Remote is 3 years.

1312

FCC/IC Information

FCC ID: EOA-WR
IC: 6903A-WR (Model 100)

FCC/IC Notice

This device complies with part 15 of the FCC rules
and with ISED Canada’s license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation of the device.

NOTE: The manufacturer is not responsible for any radio

or TV interference caused by unauthorized modifications
to this equipment. Such modifications could void the user’s
authority to operate the equipment.

Note FCC/IC

Cet appareil est conforme à la partie 15 des règles de la
FCC et avec les normes RSS de licence d’Industrie Canada.
L’utilisation est assujettie à deux conditions: (1) Cet appareil
ne doit pas causer d’interférence nuisible et (2) ce dispositif
doit accepter l’interférence reçue incluant l’interférence qui
pourrait causer des opérations indésirables pour l’appareil.

NOTE:

Le manufacturier n’est pas responsable de
l’interférence créée par la modification de cet équipement
lors de l’écoute du téléviseur ou de la radio. De telles
modifications pourraient entrainer la révocation de l’autorité
de l’utilisateur à opérer cet équipement.

WIRELESS TECHNICAL DESCRIPTION

SurfLink Remote contains a radio transmitter utilizing
GFSK modulation. The European version of SurfLink
Remote operates in the 863-865 MHz frequency band
with a maximum effective radiated power of -10 dBm with
transmission modulation type of 360KFXD. SurfLink Remote
does not contain a receiver.

This hearing aid model has been tested to, and has passed,
the following emissions and immunity tests:

• IEC 60601-1-2 radiated emissions requirements for a
Group 1 Class B device as stated in CISPR 11.

• RF radiated immunity at a field level of 3 V/m between
80 MHz and 2.7 GHz.

• Immunity to power frequency magnetic fields at a field
level of 3 A/m.

• Immunity to ESD levels of +/- 8 kV conducted discharge
and +/- 15 kV air discharge.

Hereby, Starkey Hearing Technologies declares that the
products listed above are in compliance with the essential
requirements and other relevant provisions of Directive
2014/53/EU. A copy of the Declaration of Conformity
can be obtained from the addresses on page 14 and from
docs.starkeyhearingtechnologies.com

1514

Starkey Hearing Technologies
6600 Washington Ave. South
Eden Prairie, MN 55344 USA

Wm. F. Austin House, Bramhall Technology Park
Pepper Road, Hazel Grove, Stockport SK7 5BX
United Kingdom

Notes

© 2017 Starkey Hearing Technologies. All Rights Reserved.

85051-007 9/17 BKLT2868-03-EE-XX