Starkey Hearing Technologies Rocker Switch BTE 313, Control Surface BTE 312, Control Surface BTE 313, Rocker Switch BTE 312 Operation Manual

Standard
Products

BTE (Behind-The-Ear)

OPERATIONS MANUAL

Select Hearing Aid

Select Aid Controls

Rocker Switch Controls p. 17

Control Surface Controls p. 17

Size 312 Battery - Brown Size 13 Battery - Orange

Size 13 Battery - Orange Size 312 Battery - Brown

Size 13 Battery - Orange

Table of Contents

Overview

Rocker Switch BTE 312 and 13 Overview . . . . . . . . . . . . . 4

Control Surface BTE 312 and 13 Overview . . . . . . . . . . . . 6

Preparation

Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . 8

Tamper Resistant Battery Compartment . . . . . . . . . . . . . 10

Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Operation

On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Volume Control/Volume Settings . . . . . . . . . . . . . . . . . . 16

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Direct Audio Input (DAI) . . . . . . . . . . . . . . . . . . . . . . . . . 23

Accessories

Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Hearing Aid Care

Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Standard Tubing/Thin Tubing . . . . . . . . . . . . . . . . . . . . . 27

Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . .31

Regulatory Information

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 | Rocker Switch BTE 312 and 13 Overview

Features, Controls and Identification

Your hearing aid controls include:

1. Earhook

2. Microphones

3. Rocker Switch

4. Battery compartment (on/off control)

5. Tamper resistant battery compartment
lock (not available on all hearing aids)

6. Side indicator:

RED is for right ear, BLUE is for left ear

Your hearing aid can be identified by:

7. Location of serial number

8. Location of manufacturer’s name
and model name

Comfort fit solutions:

9. Standard earmold with tubing

10. Thin tube with instant fit earbud

11. Thin tube with custom eartip

Rocker Switch BTE 312 and 13 Overview | 5 4 | Rocker Switch BTE 312 and 13 Overview

1

5

7

6

4

Serial number

9

10

11

00-000000

3

2

8

6 | Control Surface BTE 312 and 13 Overview

Features, Controls and Identification

Your hearing aid controls include:

1. Earhook

2. Microphones

3. Control Surface: Volume and/or Memory control

4. Battery compartment (on/off control)

5. Tamper resistant battery compartment lock (BTE,
Power BTE and Power Plus BTE only)

6. Side indicator:

RED is for right ear, BLUE is for left ear

Your hearing aid can be identified by:

7. Location of serial number

8. Location of manufacturer’s name
and model name

Comfort fit solutions:

9. Standard earmold with tubing

10. Thin tube with instant fit earbud

11. Thin tube with custom eartip

Control Surface BTE 312 and 13 Overview | 7 6 | Control Surface BTE 312 and 13 Overview

1

5

6

9

10

11

3

2

Serial number

00-000000

7

8

4

8 | Preparation

Batteries

Your hearing aid uses a battery as its power source.
This battery size can be identified by the orange (13)
or brown (312) color code on the packaging.

To insert or replace the battery:

1. Use the finger pick on the battery door.

2. Open the battery door gently and remove
the old battery.

3. Remove the tab from the new battery.

4. Line up the battery’s “+” sign (flat side of
the battery) with the “+” on the battery door.

5. Close the battery door.

Battery Indicators

An indicator will sound when the battery voltage is
low. You have approximately five minutes

*

to replace
the battery. An indicator may also sound just before
the battery stops working.

* Actual time between low battery indicator and shut down will vary depending on

environmental noise levels and brand of battery used.

Preparation | 9

21

4

3

5

10 | Preparation

Tamper Resistant Battery Compartment

To lock the battery door:

Use an appropriate tool to slide the recessed switch to
the left until it “clicks” and the colored mark is visible.

To unlock the battery door:

Slide the recessed switch to the right until it “clicks”
and the colored mark disappears.

Locking the door is not required for operation.

My hearing aid has a tamper resistant battery

compartment. See below.

WARNINGS

Batteries are dangerous if swallowed. To help prevent
the accidental ingestion of batteries:

Keep out of reach of children and pets

Check your medications before taking them –

batteries have been mistaken for pills

Never put batteries in your mouth, as they can

easily be swallowed

NATIONAL BUTTON BATTERY
INGESTION HOTLINE: [phone]

Preparation | 11

Helpful Hints

• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.

• Do not open the battery door too far or damage
is likely to occur.

• Dispose of used batteries immediately in the
proper waste or recycling container.

• Batteries vary in size and performance. Your
hearing professional is your best source for
lifespan estimates and verification that you
are using the proper size and type.

12 | Preparation

Insertion and Removal

To insert the custom earmold and hearing aid:

1. Hold the custom earmold with your thumb and
forefinger on the outer side near the tubing.

2. Tilt your hand slightly forward and gently insert
the canal tip of the custom earmold into your
ear canal.

3. Rotate the custom earmold backward.

4. Softly press the custom earmold into place with
your fingertip.

5. Carefully place the BTE behind your ear wrapping
the earhook over the top of your ear.

To remove the hearing aid and custom earmold:

Take the hearing aid from behind your ear and gently
pull the custom earmold outward. Pulling lightly down
on the earlobe may help loosen the custom earmold
as it is removed.