Starkey Hearing Technologies RIC 10, Micro RIC 312, RIC 312 Operation Manual

Standard
Products

OPERATIONS MANUAL

RIC (Receiver-in-Canal)

Select Hearing Aid

Select Hearing Aid Controls

 Automatic Volume Control p. 14

 Adjustable Volume Control p. 14

 Multimemory p. 16

 Combined Volume and

Multimemory Control p. 17

Size 10 Battery - Yellow

Size 312 Battery - Brown

Size 312 Battery - Brown

Size 312 Battery - Brown

Size 312 Battery - Brown

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Table of Contents

Overview

RIC 10 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Micro RIC 312 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 5

RIC 312 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Preparation

Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . .8

Tamper Resistant Battery Compartment . . . . . . . . . . . . . 10

Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Operation

On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Volume Control/Volume Settings . . . . . . . . . . . . . . . . . . 14

Multimemory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Direct Audio Input (DAI) . . . . . . . . . . . . . . . . . . . . . . . . . 19

Multiflex Tinnitus Technology . . . . . . . . . . . . . . . . . . . . . . 21

Accessories

Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hearing Aid Care

Hearing Aid Care/Hear Clear . . . . . . . . . . . . . . . . . . . . . 24

Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Tips for Better Communication

� � � � � � � � � � � � � � � � � � � � � � � 29

Regulatory Information

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4 | RIC 10 Overview

Features, Controls and Identification

Your hearing aid controls include:

1. Hearing aid

2. Cable

3. Receiver

4. Microphones

5. Control Surface Switch

6. Battery Compartment
(on/off control), Location of
serial number, Location of
left/right side hearing aid indicator

7. Retention Lock

8. Location of manufacturer’s
name and model name

9. Location of left/right side
receiver indicator

10. Instant Fit Earbud

11. Custom Earmold
(optional)

12. RIC Custom
Power
Earmold
(optional)

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2

4

5

3

6

8

7

9

10

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12

Micro RIC 312 Overview | 5

Features, Controls and Identification

Your hearing aid controls include:

1. Hearing Aid

2. Cable

3. Receiver

4. Microphones*

5. Push Button Switch or
Rotary Volume Control

6. Battery Compartment (on/off control),
Location of serial number, Location
of left/right side hearing aid indicator

7. Retention Lock

8. Location of manufacturer’s
name and model name

9. Location of left/right side
receiver indicator

10. Instant Fit Earbud

11. Custom Earmold
(optional)

12. RIC Custom
Power
Earmold
(optional)

*Look may vary

IMPORTANT NOTE: The micro RIC 312 includes a Multiflex Tinnitus Technology feature that
can be enabled.

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12

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3

5

2

4

9

7

10

6

8

6 | RIC 312 Overview

Features, Controls and Identification

Your hearing aid controls include:

1. Hearing aid

2. Cable

3. Receiver

4. Microphones

5. Rocker Switch

6. Battery Compartment
(on/off control), Location of
serial number, Location of
left/right side hearing aid indicator

7. Retention Lock

8. Location of manufacturer’s name
and model name

9. Location of left/right side
receiver indicator

10. Instant Fit Earbud

11. Custom Earmold
(optional)

12. RIC Custom
Power
Earmold
(optional)

11

12

10

8

6

7

9

3

2

4

1

5

RIC 312 Overview | 7

Features, Controls and Identification

Your hearing aid controls include:

1. Hearing Aid

2. Cable

3. Receiver

4. Microphones

5. Push Button Switch

6. Battery Compartment
(on/off control),
Location of serial number

7. Retention Lock

8. Location of manufacturer’s
name and model name

9. Location of left/right side
receiver indicator

10. Instant Fit Earbud

11. Custom Earmold

12. RIC Custom
Power Earmold
(optional)

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12

3

2

4

1

5

10

8

6

7

9

8 | Preparation

Batteries

Your hearing aid uses a battery as its power source.
This battery size can be identified by the brown (312)
or yellow (10) color code on the packaging.

To insert or replace the battery:

1. Use the nail grip on the battery door.

2. Open the battery door gently and remove
the old battery.

3. Remove the tab from the new battery.
Wait 3-5 minutes after removing tab before
inserting battery.

4. Align the battery’s “+” sign (flat side of the
battery) with the “+” on the battery door.

5. Close the battery door.

Battery Indicators

An indicator will sound when the battery voltage is
low. You have approximately five minutes

*

to replace
the battery. An indicator may also sound just before
the battery stops working.

* Actual time between low battery indicator and shut down will vary depending on

environmental noise levels and brand of battery used.

Preparation | 9

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5

10 | Preparation

Tamper Resistant Battery Compartment

To lock the battery door:

Use an appropriate tool to slide the recessed switch to
the left until it “clicks” and the colored mark is visible.

To unlock the battery door:

Slide the recessed switch to the right until it “clicks”
and the colored mark disappears.

Locking the door is not required for operation.

My hearing aid has a tamper resistant

battery compartment. See below.

WARNINGS

Batteries are dangerous if swallowed. To help prevent
the accidental ingestion of batteries:

Keep out of reach of children and pets

Check your medications before taking them –

batteries have been mistaken for pills

Never put batteries in your mouth, as they can

easily be swallowed

NATIONAL BUTTON BATTERY
INGESTION HOTLINE: [phone]

Preparation | 11

Helpful Hints

• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.

• Do not open the battery door too far or damage
is likely to occur.

• Dispose of used batteries immediately in the
proper waste or recycling container.

• Batteries vary in size and performance. Your
hearing professional is your best source for
lifespan estimates and verification that you
are using the proper size and type.

12 | Preparation

Insertion and Removal

To insert the earbud or
earmold:

1. Hold the cable at the bend in
front of the receiver with your
thumb and forefinger. Gently
insert the receiver into your
ear canal.

2. Wrap the hearing aid over
the top of your ear, carefully
placing it behind your ear.

3. Place the retention lock inside
the bowl of your ear.

To remove the earbud or earmold:

• Remove the retention lock
from the bowl of your ear.

• Remove the hearing aid from
behind your ear.

• Grasp the receiver with your
thumb and forefinger. Gently
pull out of your ear canal.

Do not pull with the hearing aid
case as this may damage the
connection.

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