Starkey Hearing Technologies Rocker switch RIC 312, Push Button mRIC 312 Operation Manual

Standard
Products

OPERATIONS MANUAL

RIC (Receiver-In-Canal)

Smartphone Compatible
and Universal Connectivity

Table of Contents

Hearing Aid

Hearing Aid Controls

Rocker Switch Controls p. 13

Push Button Controls p. 13

Size 312 Battery - Brown

Overview

Rocker Switch RIC 312 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Push Button mRIC 312 . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Preparation

Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . 8

Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operation

Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . . . . 15

Size 312 Battery - Brown

Table of Contents

Memory Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Multiflex Tinnitus Level Control . . . . . . . . . . . . . . . . 16

Body and Brain Tracking . . . . . . . . . . . . . . . . . . . . . 17

Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17

Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CROS/BiCROS Technology . . . . . . . . . . . . . . . . . . . . . . . 20

Multiflex Tinnitus Technology . . . . . . . . . . . . . . . . . . . . 21

Fall Alert

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Auto Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Manual Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Alert Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Auto Alert Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . 25

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjustment

Pairing with an iOS Device . . . . . . . . . . . . . . . . . . . 27

Mobile Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Pairing with an Android Device . . . . . . . . . . . . . . . . 29

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Hearing Aid Care

Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . 35

Tips for Better Communication

. . . . . . . . . . . . . . . . . . . 36

Regulatory Information

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . 38

FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4 | Rocker Switch RIC 312 Overview

Features, Controls and Identification

1. Hearing aid

2. Cable

3. Receiver

4. Microphone

5. Rocker switch (user control)

6. Battery compartment (on/off control), location of

serial number

7. Location of manufacturer’s name and

model name

8. Location of left/right side receiver indicator

9. Instant fit earbud

10. Location of left/right side hearing aid indicator

11. Custom earmold (optional)

12. RIC custom power earmold (optional)

13. Retention lock

11

12

Rocker Switch RIC 312 Overview | 5

4

2

1

5

3

13

7

10

6

8

9

6 | Push Button mRIC 312 Overview

Features, Controls and Identification

1. Hearing aid

2. Cable

3. Receiver

4. Microphone

5. Push button (user control)

6. Battery compartment (on/off control), location of

serial number

7. Location of manufacturer’s name and

model name

8. Location of left/right side receiver indicator

9. Instant fit earbud

10. Location of left/right side hearing aid indicator

11. Custom earmold (optional)

12. RIC custom power earmold (optional)

13. Retention lock

Push Button mRIC 312 Overview | 7

4

2

1

3

5

13

9

6

10

7

8

11

12

8 | Preparation

Batteries

Your hearing aid uses a battery as its power
source. The battery size can be identified by the
brown(312)colorcode on the packaging.

To insert or replace the battery:

1. Use the finger pick on the battery door.

2. Open the battery door gently and remove the

old battery.

3. Remove the colored tab from the new battery.

For best results, wait 3-5 minutes after removing

tab before inserting battery.

4. Insert into the battery door, “+” side up.

5. Close the battery door.

Battery Indicators

An indicator will sound when the battery voltage is
low. You have approximately 30 minutes* to replace
the battery. An indicator may also sound just before
the battery stops working.

* Actual time between low battery indicator and shut down will vary depending on

environmental noise levels and brand of battery used.

Preparation | 9

21

4

3

5

WARNINGS

Batteries are dangerous if swallowed. To help

prevent the accidental ingestion of batteries:

Keep out of reach of children and pets.

Check your medications before taking them –

batteries have been mistaken for pills.

Never put batteries in your mouth, as they

can easily be swallowed.

NATIONAL BUTTON BATTERY
INGESTION HOTLINE: [phone]

10 | Preparation

Helpful Hints

• NEVER FORCE THE BATTERY DOOR SHUT;
this could result in serious damage. If the door
will not close securely, check that the battery
is inserted correctly.

• Do not open the battery door too far or
damage is likely to occur.

• Dispose of used batteries immediately in
the proper waste or recycling container.

• Batteries vary in size and performance. Your
hearing professional is your best source for
lifespan estimates and verification that you
are using the proper size and type.

Preparation | 11

Insertion and Removal

To insert the earbud or
earmold:

1. Hold the cable at the bend in
front of the receiver with your
thumb and forefi nger. Gently
insert the receiver into your
ear canal.

2. Wrap the hearing aid over
the top of your ear, carefully
placing it behind your ear.

3. Place the retention lock inside
the bowl of your ear.

To remove the earbud or
earmold:

• Remove the retention lock
from the bowl of your ear.

• Remove the hearing aid from
behind your ear.

• Grasp the receiver with your
thumb and forefi nger. Gently
pull out of your ear canal.

Do not pull with the hearing aid
case, as this may damage the
connection.

1

2

3

12 | Operation

Helpful Hints

• Minor irritation and/or inflammation may occur
as your ear becomes accustomed to having an
object in it; if so, please contact your hearing
professional. There are several different sizes of
earbuds and custom earmolds that may be more
comfortable.

• If an actual allergic reaction occurs, alternative
earmold materials are available; contact your
hearing professional.

• Severe swelling, discharge from the ear, excessive
wax or other unusual conditions warrant immediate
consultation with a physician.

Power On & Off

To turn ON:

Insert a battery and completely close the battery
door. Your hearing aid has a power-on delay which
may require a few seconds. You may hear a tone
indicating that your hearing aid is powered on.

To turn OFF:

Open the battery door until the battery is no longer
touching the battery contacts.

Operation | 13

User Controls

Your hearing aid’s user control may have been
customized by your hearing professional. Ask
your hearing professional how the user control
on your hearing aid is set.

Available User Control Functionality

The user control on your hearing aid
can respond differently depending
on how long you activate (press) the
button. Your hearing aid is capable
of having one function assigned to
a short press (press and release) and
one function assigned to a long
press (pressandhold). The options
selected on the next page indicate
how your particular user controls
areconfi gured.

Tap Gesture

Your hearing aid may support an
additional user control. This
control can be confi gured by your
hearing professional to start/stop
streamed audio from a Starkey
Hearing Technologies accessory
by tapping your eartwice.

14 | Operation

Volume
Control

Memory

Change

Mute

Multiflex

Tinnitus Level

Start/Stop

Accessory
Streaming

Short Press

(Press and

Release)

Long Press

(Press and

Hold)

Tap Gesture*

Assigned User Control Settings

*Hearing aid may support

Volume Control

Power On Volume Level

Your hearing aid has been set to a specific volume
level (VolumeHome) determined by your hearing
professional. If sounds are generally too loud or too
soft, please contact your hearing professional for
advice and adjustment.

Rocker Switch Volume Control

If your rocker switch is configured to control volume,
pressing the top part of the switch increases the
volume while pressing the lower portion of the switch
decreases volume.

Sprinkler Volume Control

If your user control is configured as a sprinkler volume
control, each time you activate the user control, the
volume of your hearing aid changes.

Operation | 15

Continue to activate the user control until you reach
the desired loudness.

NOTE: If 10 minutes or more have passed since the

last volume change, the volume will automatically
decrease before it increases.

Volume Control Indicators

Your hearing professional may enable audible
indicators, which highlight the current volume position.

Memory Change

Your hearing professional may create multiple
memories within your hearing aid. These additional

Volume Level

Tone

Volume Max 5 Beeps •••••

Volume Step(s) Short Tone –

Volume Home

(Power on volume level)

3 Beeps •••

Volume Step(s) Short Tone –

Volume Min Single Beep •

My hearing aid is configured with the following
control:

Press and Release Volume Control

Press and Hold Volume Control