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If you experience any disturbance in your TV reception, the problem may be due to a minor
oversight. Here's an important checklist that may help you locate the source of the problem
quickly:
Always ensure that all devices (TV, digital set-top box, VCR and DVD-R) are plugged into
your power outlet and the power is turned on.
Ensure that all cable connections are intact and tight.
Inspect all cords for wear and tear.
Check that the selected channel on your TV unit is tuned to UHF Channel 67
(838Mhz to 846Mhz).
Trouble Shooting
Tips For Improving TV Reception
In addition, you can also try the following steps:
Problem Trouble Shooting
Picture Adjust horizontal control of TV unit.
leaning/flipping
Picture too Adjust brightness control of TV unit.
bright or dark
Blank screen, Check if TV brightness and contrast controls are adjusted.
sound ok
Picture rolling Adjust vertical hold of TV unit.
No sound, Adjust TV or digital set-top box volume control.
picture ok Check if either are in MUTE mode.
Washed-out picture Adjust TV contrast control.
No picture Turn OFF and turn ON the main power to the digital set-top box.
Check all connections.
Check other channels.
Pixelised picture Check other electrical appliance in operation.
Check for loose connection.
Check other channels.
Remote control Check for obstacles in the line of sight between the remote
not working control and the digital set-top box.
Check the batteries of the remote control for the digital set-top box.
If you encounter any difficulties which you cannot resolve, we will be pleased to be of assistance.
Just call our Customer Care at 1633.