Starcom Systems Helios User's Manual Manual

Helios User’s Manual Guide
Starcom GPS Global Solutions
Helios User’s Manual Guide
Version 2.0
Helios Users Guide
October 2015
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DOCUMENTATION IS PROVIDED «AS IS» AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Helios Users Guide
Contents
1 Introduction 6
2 Package Contents 7
Helios evaluation kit 8
Simulator description 9
3 Product Description 12
Unit board main components 13
Helios models 14
Technical specifications 16
Industry approvals and certifications 17
4 Configuration 18
Downloading the Software 18
Installing the Software 19
Installing the Update 24
Inserting the SIM card 26
Attaching the battery (optional) 29
Connecting the unit to the computer 33
Configuring the unit 35
General settings 40
Network settings 41
Transmission Rates settings 43
Inputs settings 45
Outputs settings 47
Logic settings 49
Hardware settings 51
Analog input configuration on Helios TT and Basic 53
Fuel algorithm v2 54
Jamming detection 57
Driver IDs settings 58
Saving the configuration 59
Configuring a new unit with the saved configuration 59
Configuring multiple units using the wizard 59
Helios Hybrid configuration 62
Helios Users Guide
5 Testing 63
TCP test 63
GPS test 65
Unit Status 66
6 Installation 67
Wiring considerations and safety guidelines 67
Tools required for installation 69
Positioning the unit in the vehicle 70
Donning the Helios TT waterproof casing 71
Helios TT pin out 76
Helios Basic 10-pin pin out 80
Helios Advanced 24-pin pin out 83
Helios Hybrid connection 87
7 Monitoring 88
Home 89
Resources 90
Units 91
Groups 94
Drivers 96
Users 97
Perimeters 100
Plans 103
Monitor 110
Map 112
Reports 119
Scheduled reports 122
Profile 124
Help 126
Wiring 126
Helios Users Guide
Appendix A – Unit Communication in Starcom Systems 128
Appendix B – Configuring Mileage 130
Appendix C – Central Locking System Configuration 133
Appendix D – Immobilizer and Gradual Stop 137
Appendix E – Connecting a Siren 138
Appendix F – Fuel Management 139
Appendix G – CAN Bus Connection 145
Appendix H – Using Keypad with RF Relay 152
Appendix I – Cellular Phone Commands 155
Appendix J – Contacts 156
Helios Users Guide
1 Introduction
Helios is a real-time vehicle tracking device designed for fleet management and security applications.
It offers over 200 unique features, such as fuel consumption monitoring, extra digital inputs for connection of various external sensors, offline communication option, built-in accelerometer, OTA (over-the-air) programming, etc.
The system allows configuring a wide variety of events for fleet manager and the communication channels which define where and how the notifications are transmitted.
Helios Users Guide
2 Package Contents
1. Helios unit
2. Helios wire harness
Helios Users Guide
Helios Evaluation Kit
Evaluation kit package includes:
1. Simulator
2. Simulator power supply
3. Simulator to Helios connection cable
4. Simulator USB to Mini USB cable
5. RS232 cable
6. Keypad
7. Dallas keys
8. 3 Helios units with wire harnesses
Helios Users Guide
Simulator description
The Simulator was developed for Helios testing and presentation purposes. It simulates the vehicle behaviour and alarm triggers, the LEDs light up to indicate the unit input/output response. It can serve as an efficient tool in training your employees and evaluating their performance. The Simulator is an effective, professional sales tool which can be used to demonstrate the system advantages and present them to your customers.
Front panel
1. Power LED
2. Dallas Key socket
3. Analog input knobs
4. Output simulator LEDs
5. Input simulator buttons and LEDs
Helios Users Guide
Left panel
1. DLS/KYPD – Dallas Key / Keypad switch
2. Mini USB connector
3. ON/OFF – Power switch
4. Power connector
Helios Users Guide
Right panel
1. 24-pin connector
Back panel
1. Keypad connector
NOTE: When connecting a keypad, make sure to place the DLS/KYPD switch on the left panel in the KYPD position.
Helios Users Guide
3 Product Descriptions
1. Bottom cover – plastic cover which snaps onto the top cover and is secured with a screw.
2. Battery – backup battery (optional).
3. Divider – plastic divider which snaps onto the top cover. The backup battery is placed on top of this divider.
4. Unit board – printed circuit board with electronic components which is secured to the top cover.
5. Top cover – plastic cover which covers the GPS antenna. This side should be facing upwards when the unit is installed in the vehicle.
Helios Users Guide
Unit board main components
1. GSM modem
2. GSM antenna
3. GPS chipset
4. SIM card holder
5. 24-pin / 10-pin connector
6. Fuse
7. GPS antenna
Helios Users Guide
Helios
TT
Helios
Advanced
Helios
Advanced
U Blox
Helios
Hybrid module
GPS + + + +
GSM + +
(optional 3G,
HSDPA and
CDMA)
+
(optional 3G,
HSDPA and
CDMA)
+
(optional 3G,
HSDPA and
CDMA)
Satellite Connectivity
- - -
+
Connector
10 pin Molex
24 pins Molex
24 pins Molex
For Helios
Advanced +
10 pins Molex
Accelerometer
+ + +
+
CAN Bus - + + +
Usage
Track and trace
Full fleet and security features Can be used as standalone alarm system
Full fleet and security features Can be used as standalone alarm system
Full fleet and security features Can be used as standalone alarm system
Advantages
Low cost Waterproof IP65 (optional) Allows a tow detection with very low power consumption
Additional inputs/outputs Built-in accident and harsh braking detection
Additional inputs/outputs Built-in accident and harsh braking detection. External Antenna fixtures
Constant communication around the world, even without cellular coverage Additional inputs/outputs Built-in accident and harsh braking detection
I/O
2 digital inputs
(one digital
input can be
used as an
analog input)
1 digital output
1 COM port
8 digital inputs
3 analog inputs
4 digital outputs
1 pulse counter
RS232
Can Bus
*Hands Free
input
iButton /
Keypad / RF
Keypad /
Remote Control
input
8 digital inputs
3 analog inputs
4 digital outputs
1 pulse counter
RS232
Can Bus
*Hands Free
input
iButton /
Keypad / RF
Keypad /
Remote Control
input
8 digital inputs
3 analog inputs
4 digital outputs
1 pulse counter
RS232
dedicated to
Hybrid module
Can Bus
*Hands Free
input
iButton /
Keypad / RF
Keypad /
Remote Control
input
SIM card
Micro-SIM
Mini-SIM
Mini-SIM
Mini-SIM
Helios Models
There are four Helios models:
Helios Users Guide
* When Hands Free Kit is used, the unit is left with 5 digital inputs and 2 analog inputs only. For connector pin out information, see Helios TT pin and Helios Advanced+ 24- pin pin out (Chapter 6 – Installation).
Helios Users Guide
CPU
Type Memory
NXP ARM Cortex-M3 Static RAM: 128kb ROM: 34kb Flash: 2048kb
Power
Voltage Range Consumption
8 V – 28 V (supported in same unit) 3 mA in low power mode up to 120 mA in working mode can reach up to 300 mA if battery is charged
Backup Battery (optional)
Type Power
Lithium-ion Polymer
3.75 V, Helios Advanced+: 950 mAh / Helios TT: 550 mAh
GPRS – Cellular Modem
Satellite Modem (external device)
Data Messages
GSM Antenna Type Network Channels
Connection
SMS GPRS
Quad Band (850, 900, 1800, 1900). Built in (concealed) GSM, CDMA, HSDPA, SMS 3G (optional)
RS232
Encrypted Protocol TCP/IP
Location
Type Time to First Fix (TTFF) Positioning Accuracy Antenna Type
GPS / GLONASS (optional) 2 sec (hot start) 10 m CEP (50%) Velocity: 0.2 m/s (50%) Built in (concealed)
COM Port
Type Speed
RS232 115,200 bps (default)
I/Os (check per model)
Digital Inputs Digital Outputs Analog Inputs Pulses Counter CAN Bus
Helios Advanced+: Max 8 / Helios TT: Max 2 Helios Advanced+: Max 4 / Helios TT: Max 1 Helios Advanced+: Max 3 / Helios TT: Max 1 Max 1 (Helios Advanced+ only) Included (Helios Advanced+ / Basic)
Accelerometer (check per model)
Type Purpose
3-Axis, 20 mg accuracy, up to 8 g Identify and report events of impact, accident
Alarm System
Size
Weight
Helios Advanced+: 21H x 60W x 107L (mm) Helios TT: 21H x 60W x 57L (mm) Helios Advanced+: 150 (grams) 5.29 (Oz) Helios TT: 120 (grams) 4.23 (Oz)
Environmental
Operating Temp Storage Temp Humidity
-40°C (-40°F) to 60°C (140°F)
-40°C (-40°F) to 85°C (185°F) Max 50%
Technical specifications
Helios Users Guide
Industry approvals and certifications
https://trello.com/b/YrNJfXNd/certificates
Helios Users Guide
4 Configuration
Downloading the Software
Download the Installer application setup file and update available at:
https://trello.com/c/k8Z8QHzZ/1-installer-application-download
Helios Users Guide
Installing the Software
Locate the folder where you saved the installer setup file. Double-click the InstallSetup.exe. The Open File dialog box appears.
Click Run. A Windows Security dialog box appears. Click Yes. The Welcome to the Starcom Installer Application Setup Wizard window appears.
Helios Users Guide
Click Next. The Select Destination Location window appears.
Click Next. The Select Components window appears.
Helios Users Guide
Click Next. The Select Start Menu Folder window appears.
NOTE: Select Don’t create a Start Menu folder checkbox, if you do not want to create a start menu folder.
Click Next.
Helios Users Guide
The Ready to install window appears.
Click Install. The installation starts and a progress bar appear in the window, indicating the progress of the installation.
When the installation is complete, the Completing the Starcom Installer Application Setup Wizard window appears.
Helios Users Guide
Click Finish.
Helios Users Guide
Installing the Update
To install the Installer update software, locate the folder where you saved the update file. Double-click IUpdate.exe. The Open File dialog box appears.
Click Run. The Starcom Installer Update window appears.
Helios Users Guide
Verify that the Destination folder points to the location where the Starcom Installer software is installed and click install. A Windows Security dialog box appears. Click Yes. The Confirm file replace dialog box appears.
Click, Yes to All. The installation starts and a progress bar appears in the window, indicating the progress of the installation.
The Starcom Installer Update window closes, when the update is complete.
Helios Users Guide
Inserting the SIM card
Use a small Phillips screwdriver to remove the screw from the bottom cover.
Insert a flat screwdriver in the slot between the unit covers. Carefully twist the screwdriver to lift and open the unit cover.
Gently push and pull back the plastic SIM card holder to release and open the SIM card slot. Raise it to an upright position.
Helios Users Guide
Insert the SIM card in the SIM card slot with its gold contacts facing down and its cut-off corner facing out the SIM card slot, as shown in the following image.
Helios Users Guide
Lower the SIM card holder back to the horizontal position. Gently press and push the SIM card holder forward to snap it back into place.
Helios Users Guide
Attaching the battery (optional)
NOTE: Connecting the battery to the unit must be carried out very carefully. Use caution to avoid causing damage to the battery and the unit.
Place the battery on the divider, as shown in the following image.
Verify that you’re connecting the battery connector to the connector on the unit
board correctly. The side of the battery connector with the pinholes located closer to the edge
Helios Users Guide
must be connected to the corresponding side of the connector on the unit board.
Carefully insert the battery connector into the connector on the unit.
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