Star SM-S230I Owner’s Manual

SM-S230I SERIES

Hardware Manual
Mobile Printer
<USA model>
Federal Communications Commission
Radio Frequency Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. Modications not expressly approved by the manufacturer could void the user’s authority to operated the equipment under FCC rules.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency (RF) Exposure
Guidelines in Supplement C to OET65. This equipment has very low levels of RF energy that it is deemed to comply without testing of specic absorption ratio (SAR).
FCC WARNING
Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.
The above statement applies only to equipments marketed in U.S.A.
<Europe model>
English: Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless Device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC Deutsch: Hiermit erklärt STAR MICRONICS CO.,LTD., dass sich das Gerät Wireless Device in Übereinstimmung mit den grundlegenden
[German] Svenska: Härmed intygar STAR MICRONICS CO.,LTD. att denna Wireless Device står I överensstämmelse med de väsentliga egenskapskrav
[Swedish] Español: Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Device cumple con los requisitos esenciales y cualesquiera
[Spanish] Português: STAR MICRONICS CO.,LTD. declara que este Wireless Device está conforme com os requisitos essenciais e outras disposições
[Portuguese] Français: Par la présente STAR MICRONICS CO.,LTD. déclare que l’appareil Wireless Device est conforme aux exigences essentielles et aux
[French] Suomi: STAR MICRONICS CO.,LTD. vakuuttaa täten että Wireless Device tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja
[Finnish] Italiano: Con la presente STAR MICRONICS CO.,LTD. dichiara che questo Wireless Device è conforme ai requisiti essenziali ed alle altre
[Italian] Dansk: Undertegnede STAR MICRONICS CO.,LTD. erklærer herved, at følgende udstyr Wireless Device overholder de væsentlige krav og
[Danish] Nederlands:
[Dutch] Eesti: Käesolevaga kinnitab STAR MICRONICS CO.,LTD. seadme Wireless Device vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud
[Estonian] Ελληνική: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO.,LTD. ΔΗΛΩΝΕΙ ΟΤΙ Wireless Device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ
[Greek] Slovensky: STAR MICRONICS CO.,LTD. týmto vyhlasuje, že Wireless Device spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice
[Slovak]
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG bendet.
och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
da Directiva 1999/5/CE.
autres dispositions pertinentes de la directive 1999/5/CE.
sitä koskevien direktiivin muiden ehtojen mukainen.
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
øvrige relevante krav i direktiv 1999/5/EF.
Hierbij verklaart STAR MICRONICS CO.,LTD. dat het toestel Wireless Device in overeenstemming is met de essentiële eisen en de
andere relevante bepalingen van richtlijn 1999/5/EG
direktiivist tulenevatele teistele asjakohastele sätetele.
ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
1999/5/ES.
Slovensko: STAR MICRONICS CO.,LTD. izjavlja, da je ta Wireless Device v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive [Slovenian]
Česky: STAR MICRONICS CO.,LTD. tímto prohlašuje, že tento Wireless Device je ve shodě se základními požadavky a dalšími príslušnými [Czech]
Magyar: Alulírott, STAR MICRONICS CO.,LTD. nyilatkozom, hogy a Wireless Device megfelel a vonatkozó alapvetõ követelményeknek [
Hungarian
Български: това Безжично устройство е в съответствие със задължителните изисквания и другите приложими разпоредби на Директива [Bulgarian]
Polski: Niniejszym STAR MICRONICS CO.,LTD. oświadcza, że Wireless Device jest zgodny z zasadniczymi wymogami oraz pozostałymi [Polish]
Malti: Hawnhekk, STAR MICRONICS CO.,LTD., jiddikjara li dan Wireless Device jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti [Maltese]
Latviski: Ar šo STAR MICRONICS CO.,LTD. deklarē, ka Wireless Device atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to [Latvian]
Lietuvių : Šiuo STAR MICRONICS CO.,LTD. deklaruoja, kad šis Wireless Device atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos [Lithuanian]
Norsk: STAR MICRONICS CO.,LTD. erklærer herved at utstyret Wireless Device er i samsvar med de grunnleggende krav og øvrige [Norwegian] relevante krav i direktiv 1999/5/EF. Íslenska: Hér með lýsir STAR MICRONICS CO.,LTD. yr Því að Wireless Device er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í
[Icelandic]
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notice: This device can be operated in all European countries. France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz. (The wireless output power of this printer is less than 10mW e.i.r.p.) Italy: For private use, a general authorisation is required if WAS/RLAN’s are used outside own premises. For public use, a general authori­ sation is required. Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund.
1999/5/ES.
ustanoveními smernice 1999/5/ES.
]
és az 1999/5/EC irányelv egyéb elõírásainak.
1999/5/EC.
stosownymi postanowieniami Dyrektywy 1999/5/EC.
oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
saistītajiem noteikumiem.
nuostatas.
tilskipun 1999/5/EC.
Trademark acknowledgments
SM-S230I : Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission
is forbidden.
e contents of this manual are subject to change without notice.
All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,
should any errors be detected, STAR would greatly appreciate being informed of them.
e above notwithstanding, STAR can assume no responsibility for any errors in this manual.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
Windows is registered trademarks of Microso Corporation.
Copyright
©
2015 Star Micronics Co., Ltd.

Caution Symbol

This symbol is placed near the thermal head to indicate that it may be hot. Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it.
This symbol is placed near the thermal head to indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.
Safety Precautions
To use this product in safety, please follow the precautions given below.
WARNING
If you notice smoke, a strange smell, or a strange sound, turn o the power immediately, and remove the
P
battery pack and battery charger. en contact a Star Micronics dealer.
Please be sure to read
If any foreign material (metal scraps, water, or other uid) enters the printer, immediately turn o the
P
printer and remove the battery charger and/or battery pack. en, contact your dealer for advice. Con-
tinued use of the printer could result in a re.
Never attempt to repair the printer yourself. Also do not disassemble or modify the product.
P
Doing so could lead to injury, re, or electric shock.
Do not touch the tear bar.
P
- ere is a tear bar inside the paper outlet slot. Not only should you not put your hand in the paper out-
let slot while printing is in progress, never put your hand into the outlet even when printing is not in
progress.
- e printer cover can be opened when replacing the paper. However, since the tear bar is on the inside
of the printer cover, be careful not to place your face or hands too close to the tear bar.
During and immediately aer printing, the area around the thermal head is very hot.
P
Do not touch it, as you could be burned.
If any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh
P
water. Otherwise, skin damage may result.
e battery pack may be hot immediately aer the product has been used.
P
Using the Printer
n
Some semiconductors can be damaged by static electricity.
P
Be sure to turn o the printer when inserting or removing the battery pack.
Do not drop the printer or hit it against a hard object.
P
Do not open the printer cover while the printer is printing.
P
Before you open the printer cover, make sure that printing data is not being sent to the printer.
P
Do not unplug or plug in a communication cable while the printer is printing or during communication.
P
Do not touch a communication connector while the printer is printing.
P
Turn o the printer when you are not using it.
P
When the printer is used in a low temperature environment or when a PIN pad or other device that needs
P
electricity is connected to the printer, the battery’s performance will be diminished, and the amount of time
that you can use the printer for may be reduced.
Do not pull out paper while the printer cover is closed.
P
The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with
P
metal objects, sandpaper, etc.
Printing quality may suer if the thermal head heating element becomes soiled by being touched with your
P
hands. Do not touch the thermal head heating element.
ere is a risk of damage to the driver IC of the thermal head from static electricity.
P
Never directly touch the IC.
Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.
P
ermal Paper Handling
n
Only use thermal paper with the designated specications.
P
e printing quality and working life of the thermal head cannot be guaranteed if any paper other than that
recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working
life of the thermal head. Please exercise caution.
Store the thermal paper in a cool, dry, dark location.
P
Do not rub the thermal paper with a hard object.
P
Do not leave the thermal paper in contact with plastic lm, an eraser, or adhesive tape for a long period of
P
time.
Do not stack the thermal paper on fresh diazo copies or wet-type copies.
P
Do not use chemical glue on the thermal paper.
P
Do not use thermal paper that has been stored for a long period of time.
P
Operating Environment for the Printer
n
Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.
Do not use the printer in an environment in which it will be subject to strong shaking while it is printing.
P
Be careful to ensure that the printer is not exposed to direct sunlight.
P
e appropriate environment for using the printer is described below.
Temperature: -10°C to 50°C
Humidity: 30 % RH to 80 % RH (no condensation)
Do not place the printer near a copying machine or other device that produces a strong electromagnetic eld.
P
Keep the printer suciently removed from heaters and other sources of heat.
P
Use the printer in a clean, low-humidity environment that is free from dust.
P
Avoid using the printer in high-humidity rooms.
P
We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for
P
long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is near-
by and easy to access.
Printer Maintenance
n
Please perform the following maintenance every 6 months.
ermal head
P
Dip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean the heating area
of the head.
Platen
P
While turning the platen, use a so, dry cloth to lightly rub the entire surface of the platen and remove any
foreign objects.
Paper storage unit and the surrounding area
P
Remove any dirt, dust, pieces of paper, etc., from the paper storage unit.
Card reader
P
Regularly blow air onto the card reader to remove any dust from the card slot.
Using a Magnetic Card
n
Do not bring magnets near the card, and do not store the card near a device that produces a magnetic eld
P
(such as a mobile phone, speaker, or TV).
If you do so, the data on the card may be deleted.
Do not leave the card in a high-temperature environment (such as the dashboard of a car).
P
If you do so, the card may bend.
Do not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to the card.
P
Failing to follow the above precautions could cause the card to stop working properly.

Table of Contents

1. Product Overview ................................................................................................................. 1
1.1 Printer & Accessory .....................................................................................................................................................2
1.2 External Appearance and Part Names ...................................................................................................................3
2. Setup .......................................................................................................................................4
2.1 Battery Pack .................................................................................................................................................................. 4
2.1.1 Inserting into the Printer or the Battery Holder ............................................................................................... 4
2.1.2 Charging the Battery ...............................................................................................................................................5
2.2 Bluetooth .......................................................................................................................................................................7
2.2.1 Pairing ......................................................................................................................................................................... 7
2.2.2 Auto Connection Function (only for iOS*) .......................................................................................................8
2.3 Loading Paper ..............................................................................................................................................................9
2.4 Belt Clip ........................................................................................................................................................................ 11
2.4.1 Attaching to the Printer ....................................................................................................................................... 11
2.4.2 Using the Belt Clip .................................................................................................................................................. 11
3. Printer Features ...................................................................................................................12
3.1 Control Panel ..............................................................................................................................................................12
3.1.1 Button ....................................................................................................................................................................... 12
3.1.2 Panel Lamp ..............................................................................................................................................................12
3.2 S elf Test ........................................................................................................................................................................13
3.2.1 Self Test Procedure ................................................................................................................................................13
3.2.2 Printing the Bluetooth Device Name and MAC Address ............................................................................. 13
3.3 Memory Switch Setting
3.4 HEX Dump Mode.......................................................................................................................................................19
3.5 Instruction for Auto Power Down(Sleep) Mode ................................................................................................19
3.6 Card Reading (Only for Model with Card Reader) ............................................................................................ 20
(By the buttons on the printer.)
.......................................................................................14
4. Paper ..................................................................................................................................... 21
4.1 Paper Speci cations.................................................................................................................................................21
4.2 Recommended Paper ..............................................................................................................................................21
4.3 Printing Range ............................................................................................................................................................ 21
5. General Speci cations .......................................................................................................22
This manual supports the following rmware version.
Firmware Version: Ver. 1.0
Refer to the appropriate hardware manual which supports the rmware version of your printer.
The rmware version can be conrmed by the self-test. (Refer to "3.2. Self Test" (P.13).)

1. Product Overview

This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing.
The characteristics of this printer are listed below:
u
Pocket size(79.5 mm × 114.3 mm × 43.5 mm: standard model
Extremely light and mobile(217 g
Up to 13.5 hours of battery-powered operation
(*Printing at 5 minutes intervals / Auto Power Down Mode)
Very silent printing thru direct thermal printing met
High speed (80 mm/sec, max.)
Standard-equipped dual interface (USB 2.0 & Bluetooth Ver.2.1+ EDR)
Support for secure Bluetooth communications
Support for Bluetooth Security Mode (PINs of up to 16 digits in length)
Three color LED indicators easy to understand
The power ON/OFF state, battery charge level, communication status, and the type of any error can be conrmed.
Support text and graphic printing
Drop-in design that makes it easy to load paper
A printer cover that can be opened with the touch of a button
Support magnetic card readers (only for model with card reader)
Bit images (logos) registered in the printer can be printed
(*A special tool is required to register logos)
Apple Certied to print directly from iOS devices over Bluetooth
Easy set-up to switch from printing directly from iOS to Android devices
- 1 -

1.1 Printer & Accessory

The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product.
Printer
USB Cable (MINI B Type)
Battery Pack
Battery Charger Safety Instruction Sheet
Printer Paper Sample
u The optional items for this printer are listed below.
Belt Clip, Screw
Battery Holder for External Charging
Car Charger
4 Unit Battery Charger
(Special Battery Charger + 4 Unit Holder)
Battery Pack
- 2 -

1.2 External Appearance and Part Names

Mechanism Ass’y
Power Button
Indicator Lamp
(Bluetooth, Battery, Error, Power)
Magnetic Stripe Reader
(Model with Card Reader)
Feed Button
Platen Gear
Platen
Printer Cover
Cover Open Switch
Charge Connector
Connector for the USB cable
Battery Pack
Screw Hole for Belt Clip
- 3 -
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