Star HCTE13SW Operators Manual

CONTACT

TOASTER

MODEL

HCTE13SW

Installation and

Operation

Instructions

2M-Z20691 Rev. A 9/21/2015

IL3020

SAFETY SYMBOL

Using any part other than genuine Star factory supplied parts relieves the manufacturer of all liability.

Star reserves the right to change specications and product design without

notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment.

Due to periodic changes in designs, methods, procedures, policies and

regulations, the specications contained in this sheet are subject to change without notice. While Star International Holdings Inc., Company exercises good faith efforts to provide information that is accurate, we are not

responsible for errors or omissions in information provided or conclusions

reached as a result of using the specications. By using the information provided, the user assumes all risks in connection with such use.

These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE

NOTICE

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please record the model number, serial number, voltage and purchase date in the area below and have it ready when you call to ensure a faster service.

Authorized Service Agent Listing

Model No.

Serial No.

Voltage

Purchase Date

Reference the listing provided with the unit

or for an updated listing go to:

Website: www.star-mfg.com E-mail customerservice@star-mfg.com

Service Help Desk

Business 8:00 am to 4:30 p.m. Central Standard Time Hours:

Telephone: (314) 678-6303 Fax: (314) 781-2714

E-mail customerservice@star-mfg.com

Website: www.star-mfg.com

Mailing Address: Star International Holdings Inc., Company

10 Sunnen Drive St. Louis, MO 63143 U.S.A

2M-Z20691; Ultra-Max Contact Toaster

TABLE OF CONTENTS

Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features & Benets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Uncrating & Inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Assembly & Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Toaster Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Daily Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 & 6

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-17

SPECIFICATIONS

2M-Z20691; Ultra-Max Contact Toaster

19.25”

24.662”

13.7”

Electrical Specications

Model Voltage Hz Ph Amps Watts Powercord

HCTE13SW

208V 60 230V 50 10.5 2450 CEE7/VII

12.25 2550 6-20P

240V 60 11 2650 6-20P

IL3019

FEATURES & BENEFITS

Namplate

B C

IL3021

A Platen Height Indicator Indicates the height of the upper platen

B Platen Support Bracket Keeps the upper platen in the up position, useful while cleaning

Interrupts the heater tube connections if the air temperature in the control box

C High Limit

D Platen Height Knob Controls the height of the upper platen

E Locking Platen Latch Keeps the upper platen in the down position.

F Control Board Controls the conveyor speeds, turns unit on & off, & temperature settings.

G Foot Silicone foot keeps unit rmly in place.

H Crumb Tray Slide out crumb tray used to catch particles from falling

I Toaster Chute Removable Chute returns product for easy access.

J Conveyor Takes the heel and crown separately through their toasting process

K Burn Guard Protects users from touching the conveyor belt

Durable Non-Stick Coated

Sheet

M Upper Platen Assy Heating surface designed to toast the product as it slides across the surface

exceeds 190°F (88°C). This limit switch can be reset manually by pushing the button in the center of the switch.

Non-Stick surface between the upper platen and the product, allowing the product to slide easily through the toasting process.

2M-Z20691; Ultra-Max Contact Toaster

CAUTION

GENERAL INFORMATION

This equipment is designed and sold for commercial use only by personnel trained and

experienced in its operation and is not sold for consumer use in and around the home nor for use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions & labels

associated with the unit prior to putting it into operation. Make sure all people associated with its use understand the units operation & safety before they use the unit.

INSPECTION

UN-CRATING AND INSPECTING

Unpack the unit and components from the shipping container. Remove all visible packing

material and those from inside the cooking chamber. If damage is discovered, le a claim

immediately with the carrier that handled the shipment. Do not operate the unit if it was damaged during shipping. All shipping containers should be checked for freight damage both visible and concealed. This unit has been tested and carefully packaged to insure delivery of your unit in perfect condition. If equipment is received in damaged condition, either apparent or concealed, a claim must be made with the delivering carrier.

Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a request for inspection of concealed damage must be made with carrier within 15 days. Be certain to retain all contents plus external and internal packaging materials for inspection. The carrier will make an inspection and will supply necessary claim forms.

2M-Z20691; Ultra-Max Contact Toaster

ELECTRICAL CONNECTION

Disconnect the unit from the power source before installing or removing any parts. Be absolutely sure that the ground connection for the receptacle is properly wired.

Do not connect equipment to power without proper ground connections. Improper grounding may result in personal injury or death.

CAUTION

Allow enough space around the toaster for adequate ventilation. Do not operate the unit

without the crumb tray properly positioned. Overheating and poor toasting may occur. Read all labels on the unit and follow their instructions.

WARNING

Before making any electrical connection to this unit, check that the power

supply is adequate for the voltage, amperage and requirements stated on the rating plate. A wiring diagram is included.

WARNING

DO NOT CUT OR REMOVE THIS PLUG OR THE GROUNDING PRONG FROM

THE PLUG. FAILURE TO COMPLY MAY RESULT IN DEATH OR SERIOUS INJURY.

WARNING

CONNECT/PLUG UNIT INTO DEDICATED A. C. LINE ONLY SPECIFIED ON THE

DATA PLATE OF THE UNIT.

CAUTION

SOME SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE SHOULD

BE TAKEN WHILE USING THIS UNIT.

ASSEMBLY AND INSTALLATION

The unit was shipped fully assembled and ready to plug into a standard outlet specied for its voltage and amp draw. If improper electrical supply is determined, contact a qualied electrician

prior to using the unit. Removal and replacement of the power cord and plug voids the warranty. For assistance, contact your local authorized service agent for service or required maintenance.

1. Place the unit in its operating location.

2. Wipe down the exterior with a damp cloth.

3. Place the Toaster Chute & Crumb Tray into position.

4. Unlock the Platen Latch and raise the platen, move the Platen Support Bracket to hold the platen in the up position.

Sheet Retainer

5. Loosen the Sheet Retainer and install the non-stick sheet into position, and secure.

Non-Stick Sheet

6. Lower the Platen and latch in place.

CAUTION

Failure to use non-stick sheets can lead to damaging the unit and a loss of warranty. The durable non-stick coated sheets are not a warranty item.

TOASTER SETTINGS

Before using the unit for the rst time,

test the pass time of the conveyor belt. The pass time through the toaster should be between 16 to 20 seconds for standard setting.

Crumb Tray

Toaster Chute

Platen Support Bracket

IL2848a

Platen Latch

1. Turn unit ON and wait for it to complete the PRE-HEAT process.

2. Set the Platen height by adjusting the two (2) Platen Height Knobs on top of the unit.

3. Make sure the platen lock is on.

4. Place a bun on the conveyor belt, cut side up, “HEEL” on one side and “CROWN” on the other.

IF TO DARK: Decrease TEMP.

IF TO LIGHT: Increase TEMP. or lower platen

2M-Z20691; Ultra-Max Contact Toaster

DAILY OPERATION ELECTONIC CONTROL

IL2856

RUN

CLEAN

SET

TEMP

OFF

CHANGING TEMPERATURE

1. Push and hold the "SET TEMP" button for three seconds.

2. The display will ash the current top temperature setting.

3. Using the ↑ and ↓ adjust the top heat to desired temperature

(increments of 10°)

4. Press the "SET TEMP" button again to change the bottom heat setting.

5. Using the ↑ and ↓ adjust the bottom heating setting (0 – 10).

6. Press the "SET TEMP" button again to save the settings and exit program mode.

CHANGING CONVEYOR SPEED

1. Push and hold the ↑ and ↓ for three seconds

2. Using the ↑ and ↓ adjust the motor speed to the desired

setting (1 through 99)

3. Press the "SET TEMP" button to exit the program

CHECK TEMPERATURE SETTING

1. Press the "SET TEMP" button to check the platen temperature.

CLEAN MODE

1. Press the "CLEAN" button to enter the clean mode

a. Elements will be turned OFF and the belt will continue to run

b. The screen will ash CLEAN and WAIT. c. When the platen has lowered to a safe temperature the screen will ash CLEAN and

READY.

2. Press the "ON/OFF" button to exit the clean mode.

CHANGING BUN THICKNESS SETTING

1. Set the "Height Adjustment Knobs" to their desired settings.

2. Turn unit ON, allow to warm-up before proceeding.

3. Place buns on the conveyor, cut side up.

4. Toasted buns will drop down the toaster chute.

5. Turn the "Height Adjustment Knobs" to lower the platen for darker buns, raise for lighter buns.

2M-Z20691; Ultra-Max Contact Toaster

CERTAIN SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE SHOULD BE TAKEN WHILE USING THIS UNIT.

CAUTION

CLEANING

Preventive maintenance for your Ultra-Max Contact Toaster consists of the following recommended

cleaning procedures. To keep your toaster in top operating condition, these steps should be performed daily or weekly as indicated.

Daily Cleaning

1. Turn the temperature knob to the "OFF" position, and keep the power switch in the "ON" position.

IMPORTANT: Allow the unit to cool before attempting to clean it.

2. Wipe down moving belt with mild detergent and damp cloth. (an abrasive pad can be used on metal belt).

3. Wipe down exterior of toaster with mild detergent and damp cloth.

4. Remove non-stick sheet and clean with mild detergent and damp cloth. (If excess buildup is unable to be removed and causing buns to stick to the sheet, a new sheet may need to be installed.)

5. Remove crumb tray and toast slide and wash in a sink with mild detergent.

6. Dry and return crumb tray, toast slide, and non-stick sheet back into position.

7. Turn the power switch to the "OFF" position, until you need

DO NOT IMMERSE OR LET THE UNIT STAND IN WATER. DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE

WARNING

UNIT IS ON THE TABLE/COUNTER.

KEEP AWAY FROM RUNNING WATER.

CAUTION

DO NOT use caustic cleaners on any surface of the unit, conveyor belt or Durable Non-Stick Coated Sheets

Sheet Retainer

Platen Suppot Bracket

2M-Z20691; Ultra-Max Contact Toaster

IL2859b

Locking Platen Latch

Crumb Tray

Toaster Chute

CLEANING: Upper Platen

Supplies

Kay No-Scratch Pad and Holder Quarter Sheet Pan 9 1/2" x 13" x 1" Heat Resistant Gloves Clean, Sanitized-Soaked Cloth

• Press and hold CLEAN for 3 seconds to enter clean mode.

• Display will ash CLEAN WAIT until platen reaches cleaning temperature, approximately 275°F.

• Wait for display to show CLEAN READY, approximately 15 minutes.

• Prop open platen, remove non-stick sheet, and place quarter sheet under platen on belt to contain drippings.

NOTE: If quarter sheet is

unavailable rags can be used to contain drippings.

WARNING: Wear heat resistant gloves to clean

toaster. Attach grill cleaning pad to holder.

• Use the pad to scrub one side of the platen

NOTE: Add another

portion of Heat-Activated Cleaner to the pad before cleaning the other side of the platen.

• Using a clean, sanitizer-soaked cloth from a bucket of sanitizer solution, wipe the platen to remove HeatActivated Cleaner.

NOTE: Use damp cloth only as too much water

will damage the toaster.

• Rinse the cloth in the RINSE sink before dipping into the bucket of Sanitizer Solution, regularly throughout the cleaning process. Do not contaminate the sanitizer Solution with Heat-Activated Cleaner.

2M-Z20691; Ultra-Max Contact Toaster

• Portion Heat-Activated Grill and Toaster Cleaner (1 oz.) onto cleaning pad and never onto toaster platen.

• Remove drip pan and wipe down belt with sanitizer soaked cloth.

• Turn unit ON and wipe the rest of the belt as it turns with sanitizer soaked cloth.

• Turn the unit OFF and wipe down external surfaces of the unit.

NOTE: Use damp cloth only as too much liquid

will damage the toaster.

• Remove crumb tray and toast slide and clean in sink with soap and water.

• Clean non-stick sheet with soap and water.

• Dry and return all pieces to their original positions.

• Close and latch platen

NOTE: Operation of unit without non-stick sheet

installed will damage the unit.

TROUBLESHOOTING GUIDE

A. Unit Will Not Heat, Conveyor Belt Will Not Move.

1) Be sure the main circuit breaker is switched to the ON

2) Check to see if the toaster is plugged in and all controls are turned to the ON position.

B. Unit Has Heat Only On One Side, Conveyor Belt Turns Freely.

1) Contact your local service agent,, as heating element may need replacing.

C. Conveyor Will Not Turn, Unit Heats Properly.

To check for mechanical binding:

1) DISCONNECT UNIT FROM POWER SOURCE.

2) Remove 4 screws on the back of the toaster and remove back panel.

3) Remove the right side panel.

4) Loosen the four screws that hold the drive motor in place.

5) Slide the motor up allowing the drive chain to be removed from the sprockets.

6) Move the conveyor belt by hand to check for mechanical binding. If conveyor moves freely, contact your local service agent,, as the drive motor and/or speed control may need replacing.

7) Re-install the rear and side panels.

D. Heat Limit Switch (Reset)

Your Ultra-Max contact toaster is equipped with an automatically activated heat limit switch

that interrupts the heater tube connections if the ambient temperature in the control box exceeds 190°F (88°C). This switch can be reset manually by pushing the red button located behind the right side panel as shown in the Components Illustration on Page 2.

1) DISCONNECT UNIT FROM POWER SOURCE.

2) Check to see if air intake area in the bottom center of the control box cover is free of dust, grease or other obstructions.

3) Check if crumb tray is in place. .

4) If no obstructions to the airow can be found contact your local service agent, for assistance.

E. Conveyor Turns At One Speed Regardless Of Speed Control Setting (HCTE models only).

1) Contact your local service agent,, as speed control should be replaced.

F. Product Sticking To Conveyor Or Slide

Your Ultra-Max Contact Toaster is designed to toast product that is current room temperature. DO NOT attempt to put frozen, refrigerated material in the toaster. Doing so may cause it to come out doughy or very moist, as well as possibly sticking to parts of the unit. Follow the cleaning procedures.

2M-Z20691; Ultra-Max Contact Toaster

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