Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it
ready when you call to ensure a faster service.
APlaten Height IndicatorIndicates the height of the upper platen
BPlaten Support BracketKeeps the upper platen in the up position, useful while cleaning
Interrupts the heater tube connections if the air temperature in the control box
CHigh Limit
DPlaten Height KnobControls the height of the upper platen
ELocking Platen LatchKeeps the upper platen in the down position.
FControl BoardControls the conveyor speeds, turns unit on & off, & temperature settings.
GFootSilicone foot keeps unit rmly in place.
HCrumb TraySlide out crumb tray used to catch particles from falling
IToaster ChuteRemovable Chute returns product for easy access.
JConveyorTakes the heel and crown separately through their toasting process
KBurn GuardProtects users from touching the conveyor belt
Durable Non-Stick Coated
L
Sheet
MUpper Platen AssyHeating surface designed to toast the product as it slides across the surface
exceeds 190°F (88°C). This limit switch can be reset manually by pushing the
button in the center of the switch.
Non-Stick surface between the upper platen and the product, allowing the product
to slide easily through the toasting process.
NOptional Butter WheelSaves time for preparing buns for toasting
2
2M-Z19028; Holman Contact Toaster
Page 5
CAUTION
GENERAL INFORMATION
This equipment is designed and sold for commercial use only by personnel trained and
experienced in its operation and is not sold for consumer use in and around the home nor
for use directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels
associated with the unit prior to putting it into operation. Make sure all people associated
with its use understand the units operation & safety before they use the unit.
INSPECTION
UN-CRATING AND INSPECTING
Unpack the unit and components from the shipping container. Remove all visible packing
material and those from inside the cooking chamber. If damage is discovered, le a claim
immediately with the carrier that handled the shipment. Do not operate the unit if it was
damaged during shipping. All shipping containers should be checked for freight damage
both visible and concealed. This unit has been tested and carefully packaged to insure
delivery of your unit in perfect condition. If equipment is received in damaged condition,
either apparent or concealed, a claim must be made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is
unpacked, a request for inspection of concealed damage must be made with carrier within
15 days. Be certain to retain all contents plus external and internal packaging materials for
inspection. The carrier will make an inspection and will supply necessary claim forms.
ELECTRICAL CONNECTION
Disconnect the unit from the power source before installing or removing any parts.
Be absolutely sure that the ground connection for the receptacle is properly wired.
Do not connect equipment to power without proper ground connections. Improper
grounding may result in personal injury or death.
CAUTION
Allow enough space around the toaster for adequate ventilation. Do not operate the unit
without the crumb tray properly positioned. Overheating and poor toasting may occur.
Read all labels on the unit and follow their instructions.
WARNING
Before making any electrical connection to this unit, check that the power
supply is adequate for the voltage, amperage and requirements stated on the
rating plate. A wiring diagram is included.
WARNING
DO NOT CUT OR REMOVE THIS PLUG OR THE GROUNDING PRONG FROM
THE PLUG. FAILURE TO COMPLY MAY RESULT IN DEATH OR SERIOUS
INJURY.
WARNING
CONNECT/PLUG UNIT INTO DEDICATED A. C. LINE ONLY SPECIFIED ON THE
DATA PLATE OF THE UNIT.
CAUTION
SOME SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE SHOULD
BE TAKEN WHILE USING THIS UNIT.
3
Page 6
ASSEMBLY AND INSTALLATION
The unit was shipped fully assembled and ready to plug into a standard outlet specied for its
voltage and amp draw. If improper electrical supply is determined, contact a qualied electrician
prior to using the unit. Removal and replacement of the power cord and plug voids the warranty.
For assistance, contact your local authorized service agent for service or required maintenance.
1. Place the unit in its operating location.
2. Wipe down the exterior with a damp cloth.
3. Place the Toaster Chute & Crumb Tray into position.
4. Unlock the Platen Latch and raise the platen, move the Platen Support Bracket to hold the
platen in the up position.
Sheet Retainer
5. Loosen the Sheet Retainer and
install the non-stick sheet into
position, and secure.
Non-Stick Sheet
6. Lower the Platen and latch in
place.
CAUTION
Failure to use non-stick sheets can
lead to damaging the unit and a loss
of warranty. The durable non-stick
coated sheets are not a warranty
item.
TOASTER SETTINGS
Before using the unit for the rst time,
test the pass time of the conveyor
belt.
The pass time through the toaster
should be between 16 to 20 seconds for standard setting.
Crumb Tray
Toaster Chute
Platen Support
Bracket
IL2848a
Platen Latch
1. Turn unit ON and wait for it to complete the PRE-HEAT process.
2. Set the Platen height by adjusting the two (2) Platen Height Knobs on top of the unit.
3. Make sure the platen lock is on.
4. Place a bun on the conveyor belt, cut side up, “HEEL” on one side and
“CROWN” on the other.
IF TO DARK: Decrease TEMP.
IF TO LIGHT: Increase TEMP. or lower platen
2M-Z19028; Holman Contact Toaster
4
Page 7
DAILY OPERATION ELECTONIC CONTROL
IL2856
RUN
CLEAN
SET
TEMP
ON
OFF
CHANGING TEMPERATURE
1. Push and hold the "SET TEMP" button for three seconds.
2. The display will ash the current top temperature setting.
3. Using the ↑ and ↓ adjust the top heat to desired temperature (increments
of 10°)
4. Press the "SET TEMP" button again to change the bottom heat setting.
5. Using the ↑ and ↓ adjust the bottom heating setting (0 – 10).
6. Press the "SET TEMP" button again to save the settings and exit
program mode.
CHANGING CONVEYOR SPEED
1. Push and hold the ↑ and ↓ for three seconds
2. Using the ↑ and ↓ adjust the motor speed to the desired
setting (1 through 99)
3. Press the "SET TEMP" button to exit the program
CHECK TEMPERATURE SETTING
1. Press the "SET TEMP" button to check the platen temperature.
CLEAN MODE
1. Press the "CLEAN" button to enter the clean mode
a.Elements will be turned OFF and the belt will continue to run
b.The screen will ash CLEAN and WAIT.
c.When the platen has lowered to a safe temperature the screen will ash CLEAN and
READY.
2. Press the "ON/OFF" button to exit the clean mode.
CHANGING BUN THICKNESS SETTING
1. Set the "Height Adjustment Knobs" to their desired settings.
2. Turn unit ON, allow to warm-up before proceeding.
3. Place buns on the conveyor, cut side up.
4. Toasted buns will drop down the toaster chute.
5. Turn the "Height Adjustment Knobs" to lower the platen for darker buns, raise for lighter buns.
CERTAIN SURFACES ARE EXTREMELY HOT DURING OPERATION AND
CARE SHOULD BE TAKEN WHILE USING THIS UNIT.
CAUTION
5
Page 8
DAILY OPERATION MANUAL CONTROL
OPERATING
1. Turn the Power Switch to the "ON" position
2. The conveyor belt will begin to move.
3. Using Temperature Knob, move it from the "OFF" position to your desired
temperature.
4. The Element Power Light will turn "ON" when the unit is calling for heat.
When your desired temperature is reached, the light will turn "OFF". Wait
for the Element Power Light to cycle twice before using.
5. When nished using, turn the Temperature Knob to the "OFF" position, but
leavet the Power Switch in the "ON" position to allow the cooling fan to run.
6. Once cooled, move the switch to the "OFF" position.
HCT
HORIZONTAL CONTACT
TOASTER
ELEMENT
POWER
CHANGING CONVEYOR SPEED
Changing conveyor speed is only capable on the electronically controlled units.
CERTAIN SURFACES ARE EXTREMELY HOT DURING
OPERATION AND CARE SHOULD BE TAKEN WHILE USING
CAUTION
THIS UNIT.
CHANGING BUN THICKNESS SETTING
1. Set the "Height Adjustment Knobs" to their desired settings.
2. Turn unit ON, allow to warm-up before proceeding.
3. Place buns on the conveyor, cut side up.
4. Toasted buns will drop down the toaster chute.
5. Turn the "Height Adjustment Knobs" to lower the platen for darker
buns, raise for lighter buns.
POWER
ON (I)
OFF (O)
Height Adjusting Knob
Height Indicator
MAIN
POWER
IL2912
IL2849
2M-Z19028; Holman Contact Toaster
6
Page 9
CLEANING
Preventive maintenance for your Ultra-Max Contact Toaster consists of the following recommended
cleaning procedures. To keep your toaster in top operating condition, these steps should be performed
daily or weekly as indicated.
Daily Cleaning
1. MANUAL: Turn the temp knob to the "OFF" position, and the power switch in the "ON" position.
ELECTRONIC: Press and hold the CLEAN button to enter cleaning mode.
a. The screen will ash “CLEAN” “WAIT” while the unit cools down to a safe temperature.
b. Unlock platen using knob on side, raise the platen and prop open to speed up cool down.
Always remove Butter before raising platen if used.
c. The screen will ash “CLEAN” “READY” when the unit has cooled to a safe temperature.
IMPORTANT: Allow the unit to cool before attempting to clean it.
2. Wipe down moving belt with mild detergent and damp cloth.
(an abrasive pad can be used on metal belt).
3. Wipe down exterior of toaster with mild detergent and damp cloth.
4. Remove non-stick sheet and clean with mild detergent and damp cloth. (If excess buildup is unable
to be removed and causing buns to stick to the sheet, a new sheet may need to be installed.)
5. Remove crumb tray and toast slide and wash in a sink with mild detergent.
6. Dry and return crumb tray, toast slide, and non-stick sheet back into position.
7. Turn the power switch to the "OFF" position, until you need
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE
UNIT IS ON THE TABLE/COUNTER.
WARNING
KEEP AWAY FROM RUNNING WATER.
Sheet Retainer
DO NOT use caustic
cleaners on any surface
CAUTION
of the unit, conveyor belt
or Durable Non-Stick
Coated Sheets
Platen Suppot Bracket
IL2859b
Locking Platen Latch
Crumb Tray
Toaster Chute
7
Page 10
TROUBLESHOOTING GUIDE
A. Unit Will Not Heat, Conveyor Belt Will Not Move.
1) Be sure the main circuit breaker is switched to the ON
2) Check to see if the toaster is plugged in and all controls are turned to the ON position.
B. Unit Has Heat Only On One Side, Conveyor Belt Turns Freely.
1) Contact your local service agent,, as heating element may need replacing.
C. Conveyor Will Not Turn, Unit Heats Properly.
To check for mechanical binding:
1) DISCONNECT UNIT FROM POWER SOURCE.
3) Remove 4 screws on the back of the toaster and remove back panel.
4) Remove the right side panel.
5) Loosen the four screws that hold the drive motor in place.
6) Slide the motor up allowing the drive chain to be removed from the sprockets.
7) Move the conveyor belt by hand to check for mechanical binding. If conveyor moves freely,
contact your local service agent,, as the drive motor and/or speed control
may need replacing.
8) Re-install the rear and side panels.
D. Heat Limit Switch (Reset)
Your Ultra-Max contact toaster is equipped with an automatically activated heat limit switch
that interrupts the heater tube connections if the ambient temperature in the control box
exceeds 190°F (88°C). This switch can be reset manually by pushing the red button located
behind the right side panel as shown in the Components Illustration on Page 2.
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Check to see if air intake area in the bottom center of the control box cover is free of dust,
grease or other obstructions.
3) Check if crumb tray is in place. .
4) If no obstructions to the airow can be found contact your local service agent, for assistance.
E. Conveyor Turns At One Speed Regardless Of Speed Control Setting (HCTE models only).
1) Contact your local service agent,, as speed control should be replaced.
F. Product Sticking To Conveyor Or Slide
Your Ultra-Max Contact Toaster is designed to toast product that is current room temperature.
DO NOT attempt to put frozen, refrigerated material in the toaster.
Doing so may cause it to come out doughy or very moist, as well as possibly sticking to parts of the
unit. Follow the cleaning procedures.
2M-Z19028; Holman Contact Toaster
8
Page 11
MAINTENANCE PROCEDURES
A. Replacing the Bottom Element
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the side panels and bottom panel.
3) Remove element wire from terminal block connection, keeping top and
bottom wires separate.
4) Lift element retainers by loosening retaining screws and removing the retainer plate up.
5) Gently, pull defective element out of unit.
6) Gently, put new element into unit.
7) Slide the retainer back into place. Tighten the screw to secure the retainer in place
over the ends of the elements.
B. Replacing the Fan Motor
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the toaster slide.
3) Remove screws from the bottom panel.
4) Unplug power supply cord from fan motor.
5) Remove (4) screws, which hold fan motor and grill to bottom of unit and remove fan.
6) Put replacement motor and grill in place and secure to the bottom of unit with screws.
7) Reconnect power supply cord to fan motor.
8) Replace bottom panel. Fasten with screws removed in step 2.
C. Replacing the Belt Drive Motor
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the right side and bottom panels.
3) Remove sprocket from motor shaft, using an Allen wrench and loosening the set-screw.
4) Remove the wire from terminal block connecting the drive motor to internal wiring.
On units rated 208 or 240 volts, note which color leads are being used for these connections
and which lead is capped with white tape. The new motor should use the same arrangement.
5) Remove screws holding motor in place and remove motor from unit.
6) Put new motor in place and attach loosely with mounting screws.
7) Replace sprocket on motor shaft.
NOTE The two sprockets should line up parallel with each other, so the chain does not twist
any during operation. Also the hub gets installed closets to the motor.
8) Slide motor until the drive chain has about 1/4” slack when lightly pushed at the center of its top
open run. See chain tensioning illustration.
9) Tighten screws to secure motor.
10) Rewire leads same as removed in step 4.
11) Replace previously removed panels.
D. Clean the Air Intake (Once A Week)
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Place unit on its backside.
3) Use a vacuum cleaner and or a damp cloth to clean
the air intake.
E. Lubricate the Chain & Sprockets (Every 6 Months)
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove enclosure exposing chain drive.
3) While wearing rubber gloves and using an extreme pressure,
synthetic chain lubricant with a temperature range up to
400°F (204°C) lubricate chain and sprockets. Apply liberally.
This grease is available as part no. 1L-Z12397.
4) Replace enclosure, Reconnect power source and test unit.
9
1/4”
Chain Tension
Page 12
MAINTENANCE continued
REMOVING & REPLACING SILICONE BELT
1. Disconnect unit from power allow to cool before beginning process.
2. Remove guard from in front of the belt.
3. Rotate belt by hand until belt seam is visible.
4. The Idler Shaft is spring loaded. Press on the front idler shaft to remove tension from the
belt. (Continuous pressure is required).
5. Pull splicing rod from belt.
6. Carefully release pressure from idler shaft so the roller is not propelled from the unit by the
springs.
7. Installation is similar to removal. Feed the belt around the drive shaft and idler shaft rollers
making sure the tracking guide on the backside of the belt is seated in the roller grooves.
8. Press the front roller to create slack in the belt.
9. Feed the splicing rod through the two ends of the belt.
10. Remove pressure from roller and install belt guard.
11. Plug unit back into outlet and test for proper operation.
Top Panel
Burn Guard
CAUTION
Groove
Idler Shaft
Locking Platen Latch
Platen Support Bracket
Above: Removing and Installing Silicone Belt
Drive Shaft
Groove
IL2857
DISCONNECT THE POWER SUPPLY BEFORE SERVICING OR
CLEANING THIS OVEN. SAFEGUARD THE POWER SO IT CANNOT BE
ACCIDENTALLY RESTORED. FAILURE TO DO SO COULD RESULT IN
DISMEMBERMENT, ELECTROCUTION, OR FATAL INJURY.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damagesduetoimproperinstallation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
* TheModel510FD,510FFFryer.
* TheModel526TOAToasterOven.
* TheModelJ4R,4oz.PopcornMachine.
*TheModel518CMA&526CMACheeseMelter.
* TheModel12MC&15MC&18MCPHotFoodMerchandisers.
* TheModel12NCPW&15NCPWNachoChip/PopcornWarmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* AllQCS/RCSSeriesToastersexcept Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.