Star CG14TB Service Manual

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TWO-SIDED

GRILLS

MODEL

CG10, GR10

CG14 & GR14

Installation and

Operation

Instructions

2M-Z2906 Rev. O 10/03/2014

14 x 14 Grooved Grill

SAFETY SYMBOL

These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE

NOTICE

Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.

Star reserves the right to change specications and product design without

notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.

Due to periodic changes in designs, methods, procedures, policies and

regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not

responsible for errors or omissions in information provided or conclusions

reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when

you call to ensure a faster service.

Model No.

Serial No.

Voltage

Purchase Date

Authorized Service Agent Listing

Reference the listing provided with the unit

or

for an updated listing go to:

Website: www.star-mfg.com
E-mail [e-mail]

Service Help Desk

Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:

Telephone: [phone]

Fax: [phone]

E-mail [e-mail]

[e-mail]

[e-mail]

Website: www.star-mfg.com

Mailing Address: Star International Holdings Inc., Company

10 Sunnen Drive
St. Louis, MO 63143
U.S.A

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2

Model

No.

Grid

Surface

“A” Width “B” Depth

SPECIFICATIONS

Height

“C” Closed “D” Open Shipping Installed

Voltage Wattage Amps NEMA

Approx. Weight

GR10 Alum.

GR10I Iron

GR14 Alum.

GR14I Iron

16-1/8” 21-1/8” 14-1/4” 28-3/4” 120 1800 15

40.9 cm 53.7 cm 36.2 cm 73 cm 208/240 1350/1800 6.5/7.5 6-15P 23.6 kg 16.3 kg

16-1/8” 21-1/8” 14-1/4” 28-3/4” 120 1800 15

40.9 cm 53.7 cm 36.2 cm 73 cm 208/240 1350/1800 6.5/7.5 6-15P 30.4 kg 28.1 kg

19-5/8” 24-5/8” 14-1/4” 33” 120 1800 15

49.8 cm 62.5 cm 36.2 cm 83.2 cm

19-5/8” 24-5/8” 17-1/4” 36”

49.8 cm 62.5 cm 43.8 cm 91.4 cm 45.9 kg 39.4 kg

208/ 240 1350/1800 6.5/7.5 6-15P

230 1650 7.17 BS 1363A

208/240 2700/3600 13/15 6-20P

5-15P

5-20P*

5-15P

5-20P*

5-15P

5-20P*

52 lbs. 36 lbs.

67 lbs. 57 lbs.

67 lbs. 55 lbs

30.4 kg 24.9 kg

101 lbs. 87 lbs.

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Specications

Model Platen Timer Country

CG10I-120V

without TimerCG10I-120VC Canadian
CG10I-240V

CG10IT-120V

CG10IT-240V

CG14-120V

CG14-240V
CG14-2T-120V
CG14-2T-120VC Canadian
CG14GTB-120V Smooth Bottom and Grooved Top Platens with Timer
CG14I-240V

CG14IGT-240V Grooved Top andSmooth Bottom Platens
CG14IT-120V
CG14IT-120VC Canadian
CG14IT-240V Grooved Top and Bottom Platens
CG14ITGT-240V Grooved Top andSmooth Bottom Platens
CG14T-120V
CG14T-120VC Canadian
CG14T-240V
GR10-120V
GR10-120VC Canadian
GR10-240V
GR10I-120V
GR10I-120VC Canadian
GR10I-240V
GR10IT-120V
GR10IT-120VC Canadian
GR10IT-240
GR10T-120V
GR10T-120VC Canadian
GR10T-240
GR14-120V

GR14-240V
GR14-2T-120VC with 2 Timers Canadian
GR14B-UK
GR14C-240V Chrome
GR14I-240V
GR14IT-120V

GR14ITB-120V
GR14SN-120V
GR14SN-120VC Canadian
GR14T-120V
GR14T-120VC Canadian
GR14T-240V

CastIron

Aluminum

CastIron

Aluminum

CastIron

Aluminum

CastIron

Aluminum

with TimerCG10IT-120VC Canadian

Grooved Top and Bottom Platens

without TimerCG14-120VC Canadian

with 2 Timers

Grooved Top and Bottom Platens

without TimerCG14IB-120V Grooved Top and Bottom Platens w/New Hinge

Grooved Top and Bottom

with Timer

without Timer

Grooved Top and Bottom Platens

Snub NoseSmooth Top and Bottom without Timer

Smooth Top and Bottom Platens with Timer

with Timer

without TimerGR14-120VC Canadian

without Timer

with TimerGR14IT-240V

United Kingdom

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CAUTION

WARNING

GENERAL INSTALLATION DATA

This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by the
general public in food service locations.

Before using your new equipment, read and understand all the instructions & labels associated with
the unit prior to putting it into operation. Make sure all people associated with its use understand the
units operation & safety before they use the unit.

All shipping containers should be checked for freight damage both visible and concealed.
This unit has been tested and carefully packaged to insure delivery of your unit in perfect
condition. If equipment is received in damaged condition, either apparent or concealed, a
claim must be made with the delivering carrier.

Concealed damage or loss - if damage or loss is not apparent until after equipment is
unpacked, a request for inspection of concealed damage must be made with carrier within
15 days. Be certain to retain all contents plus external and internal packaging materials for
inspection. The carrier will make an inspection and will supply necessary claim forms.

VENTILATION AND CLEARANCES

The installation of any components such as a vent hood, grease extractors, and/or re

extinguishing systems, must conform to their applicable nationally recognized installation
standards and/or local building codes.

ELECTRICAL CONNECTION

Before making any electrical connection be sure to read data plate which is located at the bottom of
the unit.

WARNING

ELECTRICAL GROUNDING INSTRUCTIONS

This unit is equipped with a 3-prong (grounding) plug for your protection against shock hazard and
must be plugged directly into a properly grounded 3-prong receptacle.

DO NOT CUT OR REMOVE THIS PLUG OR GROUNDING PRONG FROM THE PLUG.

CONNECT/PLUG UNIT INTO DEDICATED A.C LINE ONLY SPECIFIED ON THE DATA PLATE
OF THE UNIT.

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ELECTRICAL SPECIFICATIONS

Model No. Volts Rated Wattage Amps NEMA Plug

GR 10 120 1800 15 5-15P
GR 10 240 1800 7.5 6-15P
GR 10I 120 1800 15 5-15P
GR 10I 240 1800 7.5 6-15P
CG 10I 120 1800 15 5-15P
CG 10I 240 1800 7.5 6-15P

Note: For Canada, 120 volt units listed above have NEMA 5-20P plug.

Model No. Volts Rated Wattage Amps NEMA Plug

GR 14 120 1800 15 5-15P
GR 14 240 1800 7.5 6-15P
CG 14 120 1800 15 5-15P
CG 14 240 1800 7.5 6-15P
GR 14I 240 3600 15 6-20P
CG14I 120 1800 15 5-15P
CG 14I 240 3600 15 6-20P
CG 14IGT 240 3600 15 6-20P
GR 14C 240 3600 15 6-20P

Note: For Canada, 120 volt units listed above have NEMA 5-20P plug and 12/3 gage cord.

INITIAL START UP

Level unit using the adjustable feet under the unit (approximately 1/2" adjustment).

Before using the unit for the rst time, clean and heat for approximately 30 minutes. The grill may emit a small

amount of smoke as the cooking surfaces reach 300-350°F. Do not be alarmed, as the smoke is caused by oils
associated with the manufacturing process and will stop when the grill reaches 400°F.

SEASONING THE COOKING SURFACES (NON CHROME SURFACES)
FIRST TIME SEASONING

Follow your company/corporate guidelines for seasoning cooking surfaces. or

1. Bring the grill to 300°F and leave it on while doing the next three steps.

2. Brush the cooking surfaces with a salt free liquid vegitable oil. If using an aerosol agent, rst apply into a cup
and then brush onto cooking surface.

3. Let sit for 20 minutes, and then wipe clean using a warm damp cloth.

DAILY SEASONING

The grill should not require much seasoning while in use. In most cases, brush a light coating of a salt free liquid
vegitable oil in the morning and occasionally throughout the day will be enough to prevent any sticking. It is not
necessary to apply before grilling each item.

SETTING THE TEMPERATURE

The thermostat control knob is used to set the temperature to your requirements.
The maximum set point is 550°F (288°C), the minimum set point is 175°F (79°C).
See Knob Settings.

SETTING THE TIMER (TIMER MODELS ONLY)

(9 MIN. 59 SEC. MAX)

The timer may be factory pre-set. If changes are required follow these simple steps:

1. To increase time, press and hold the (UP) button.
The Start/Stop button can now be used to increase the cooking time.

2. To decrease time, press and hold the (DOWN) button.
The Start/Stop button can now be used to decrease cooking time.

When the timer reaches "00:00" the alarm will sound three times.

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KNOB SETTING

Knob Position Approx. Temp

1-2 175°F / 79°C
3 200°F / 93°C
4 250°F / 121°C
5 300°F / 148°C
6 350°F / 176°C
7 400°F / 204°C
8 450°F / 232°C
9 500°F / 260°C
10 550°F / 287°C

ON/OFF ROCKER SWITCH
(TIMER MODELS ONLY)

The switch turns the unit on and off. The switch has three positions:

With the switch in this position, both top and bottom platens will heat.

With the switch in this position, neither platen will heat.

With the switch in this position only bottom platen will heat.

DAILY OPERATION

Always allow 10-20 minutes of preheat time before loading the unit with product.

Failure to allow sufcient preheat time will result in unsatisfactory cooking of the rst load.

Check the power cord to insure that it is plugged into a proper outlet.

Check that the switch and thermostat control are turned on.

Set the unit's ON/OFF rocker switch to desired position.

Set the thermostat control knob to desired temperature.

OPERATING HINTS AND SAFETY

Disconnect power to the unit with the switch at the end of each day of operation.

Do not leave the unit in operation without an attendant.

Turn thermostat down to 200°F (93°C) during idle periods. It will take only a few minutes to regain
operating temperature.

Use spatula to push excess grease into grease drawer after each load of food is cooked. This will
reduce smoking of hot grease and carbonizing.

Do not leave the unit at high temperature when not in use or during idle periods. This will cause food

particles and grease lm to carbonize.

"Season" cooking surfaces with non-salted vegetable oil to reduce product sticking.

MONTHLY LUBRICATION/INSPECTION

Apply two (2) drops of non-toxic mineral or vegetable oil to counter balance shoulder rivets and plastic
spacers.

Check and clean brass rollers to make sure they are rolling and not sliding on the cam
surfaces of the counterbalance.

Check the bolts, screws and nuts, tighten if necessary.

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CLEANING (NON CHROME SURFACES)

Begin cleaning procedure by using the operating procedures within your organization, or follow the
steps below:

1. If particles adhere to the cooking surface during the day, scrape them off with a spatula.

NOTE: It is best not to let food cook onto the grill, as food build-up on the grill will increase

sticking and smoking. In addition, carbon may build up on the grill surface and reduce the cooking

efciency.

CARBON BUILDUP: A black matter that forms on or near the cooking surface. Generally this is
a combination of: releasing agents, oils, food particles etc. that has cooked itself to the surface.

After a period of time without cleaning, this will reduce performance and material may start aking

off. When that happens, follow the "Carbon Cleaning" procedures.

2. At the end of the day, wipe down all surfaces with a warm, damp cloth and mild detergent, then
dry.

CARBON CLEANING

When carbon build up occurs, use a carbon removal agent according to the instructions provided with
the cleaner. When this process is complete, you must re-season the grill according to your company/
corporate guidelines, or the seasoning instructions in this manual.

DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.

CAUTION

DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE
TABLE/COUNTER.

KEEP AWAY FROM RUNNING WATER.

DO NOT USE SHARP OBJECTS TO REMOVE CARBON BUILD-UP.

BEFORE CLEANING MAKE SURE POWER IS TURNED OFF, UNIT IS UNPLUGGED AND IS
NOT TOO HOT.

While holding top lid with one hand, apply only cleaners which are safe for aluminum and
iron surfaces. Wipe with clean sponge or towel until unit is clean.

DO NOT SPLASH FRONT CONTROL PANEL!

DO NOT SPLASH FLEX CONDUIT CONNECTING TOP AND BOTTOM OF THE UNIT.

Remove and empty to clean grease catcher drawer as required using mild detergent and water.

WARNING

Do not use ice or cold water to clean the cooking surfaces when the unit is hot.
The surfaces are cast aluminum or cast iron and may crack or deform under the shock of rapid
temperature change.

CLEANING (CHROME SURFACES)

It takes very little time and effort to keep this Industrial Chromium griddle surface sparkling clean and

performing at top efciency. DO NOT allow grease to accumulate as it will carbonize and become
difcult to remove. To prevent this condition the following cleaning suggestions should be followed:

1. Remove excess grease and food regularly with a 4” (100mm) wide Razor Sharp type scraper with
rounded corners and wipe surface with a damp cloth if desired.

2. Following the scraping, for end of the day cleaning, a damp cloth and a non-silicated, non-abrasive,
non-chlorinated cleaner such as Bon-Ami may be used to wipe surface clean, followed by wiping
with a clean wet cloth.

3. Use a clean cloth and good non-abrasive cleaner to clean the (NON COOKING SURFACES)
stainless steel body of the griddle. Wipe the control panel front with a soft cloth.

4. At least once a day, remove the waste drawer and wash in the same way as an ordinary cooking
utensil. The drawer is removed by pulling forward and out.

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