These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by the
general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated with
the unit prior to putting it into operation. Make sure all people associated with its use understand the
units operation & safety before they use the unit.
All shipping containers should be checked for freight damage both visible and concealed. This
unit has been tested and carefully packaged to insure delivery of your unit in perfect condition. If
equipment is received in damaged condition, either apparent or concealed, a claim must be made
with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a
request for inspection of concealed damage must be made with carrier within 15 days. Be certain to
retain all contents plus external and internal packaging materials for inspection. The carrier will make
an inspection and will supply necessary claim forms.
INSTALLATION
1. This two sided grill is equipped for the voltage shown on the nameplate. It will operate on alternating
current only, however the specied voltage must be applied.
2. 120 volt units must be plugged into a dedicated 120 VAC line with a 20 Amp receptacle.
230-240 volt units do not require a dedicated 240 VAC circuit with a 15 Amp receptacle.
DO NOT CONNECT THE UNIT TO ANY TYPE OF VOLTAGE OTHER THAN THAT ON THE
NAMEPLATE. DOING SO WILL DAMAGE THE UNIT AND VOID THE WARRANTY.
WARNING
INITIAL START UP
Level unit using the adjustable feet under the unit (approximately 1/2" adjustment).
Before using the unit for the rst time, wipe down the exterior and toasting area with a damp cloth.
Take to a well ventilated area and heat for approximately 30 minutes. The grill may emit a small
amount of smoke as the cooking surfaces reach 450°F (232°C). Do not be alarmed, as the smoke is
caused by oils associated with the manufacturing process and will stop when the burn off is complete.
Brush off any debris from the toasting surface.
SEASONING THE COOKING SURFACES (NON CHROME SURFACES)
FIRST TIME SEASONING
Follow your company/corporate guidelines for seasoning cooking surfaces. or
1. Bring the grill to 300°F (149°C) and leave it on while doing the next two steps.
2. Brush the cooking surfaces with a SALT-FREE release agent.
If using an aerosol agent, rst apply into a cup and then brush onto cooking surface.
3. Let sit for 20 minutes, and then wipe clean using a warm damp cloth.
DAILY SEASONING
The grill should not require much seasoning while in use. In most cases, brush a light coating of a
SALT-FREE baking release agent in the morning and occasionally throughout the day will be enough
to prevent any sticking. It is not necessary to brush before grilling each item.
PRESET TIME AND TEMPERATURE
If adjustments are required, please refer to the time or temperature programming section in this
manual.
°F/°C CONVERSION
To change the temperature display from °F to °C or from °C to °F, hold the TEMP button while the
unit is turned off. While holding the TEMP button, turn the unit on. The display will be the changed
temperature mode. To change back, repeat the procedure.
4
Page 5
OPERATING INSTRUCTIONS
1. Turn unit on by placing switch in "ON" position. The "Heat On" indicator, program number and
display will ash indicating unit is heating. When the preset temperature is reached, the heating
light, display and program light indicator will stop ashing followed by 3 beeps. (Initial startup
heating time is approximately 30 minutes).
2. Place product on the bottom cooking surface of the unit and close the lids.
3. Press program button and let displayed time count down to "0" at which time unit will beep.
To turn off the beeper, press program button again.
4. Raise lids until it engages into rst indent and remove food. Using spatula, scrape residue into
grease catcher tray.
Note: Metal utensils with rounded corners may be used, however, using nonmetal utensils will
1. The preset time will ash until preset temperature is reached.
2. When the control reaches preset temperature, time display, "Heat On" indicator and program
indicator will stop ashing and the alarm will beep three times.
Temperature:
1. To view the actual temperature, press and hold "Temp Button." Display will read "Lo F" if temperature
is below 273°F (134°C) and "Hi F" if temperature is above 573°F (301°C).
To Program Time and Temperature:
1. Press and hold "TEMP" (actual temperature displays).
2. While holding "TEMP," press and hold any program button on the Left one second, the LED
above the program number light and the display reads "_ _ _ _." Enter the four-digit security code
sequence, 4, 3, 2, 1. The security code will not show on the display. Once the correct sequence
has been entered, the preset time will be displayed and the LED for that program will begin to
ash.
3. Set the time with the "+ or -" buttons.
4. Press the "TEMP" button to save the time.
5. The preset temperature will now be displayed.
6. Set the desired temperature for this program using the "+ or -" buttons.
7. Press the "TEMP" button to save temperature and to exit programming mode for this program.
The LED will stop ashing but will remain lit.
8. Press any other program button within 15 seconds to continue programming without re-entering
the security code.
9. While programming a program (LED is ashing), if no input is received for 15 seconds, the unit
will revert to normal operation and the security code must be re-entered.
Note: Temperature settings are done with the left side buttons only. The time settings
programmed on the Left buttons will also be programmed onto the right side. See below to make
time changes to the right side only. Each programming change must be saved by pressing the
"TEMP" button!
5
Page 6
Right Side (Timer only):
1. To Change the time on the right side, press and hold the "TEMP" button, and press and hold any
program button on the right for one second. The LED above the program button will light and
the Right Display will read "_ _ _ _." Enter the four-digit security code sequence, 4, 3, 2, 1. The
security code will not show on the display. Once the correct sequence has been entered, the
preset time will be displayed and the LED for that program will begin to ash.
2. Set the time with the "+ or -" buttons.
3. Press the "TEMP" button to save the time.
4. The LED will stop ashing but will remain lit.
5. Press any other program button within 15 seconds to continue programming without re-entering
the security code.
6. While programming a program (LED is ashing), if no input is received for 15 seconds, the unit
will revert to normal operation and the security code must be re-entered.
Operation:
1. Pressing any program button (1-4) will start the timer countdown and display the preset time
remaining. The LED for the appropriate program will be lit during countdown and remain lit until
another program is selected.
2. When the display reaches "00:00", the buzzer will sound and the digits will ash.
3. Press the program button to silence the buzzer and return the readout to programmed time.
4. The right and left sides will operate independently of each other. Both timers can be in operation
at the same time. The "00:00" display will show which side is timed out.
MONTHLY INSPECTION
Check all bolts/screws and tighten if necessary.
CLEANING (NON-CHROME SURFACES)
Begin cleaning procedure by using the operating procedures within your organization, or follow the
steps below:
1. If particles adhere to the cooking surface during the day, scrape them off with a spatula.
NOTE: It is best not to let food residue onto the grill, as food build-up on the grill will increase sticking
and smoking. In addition, carbon may build up on the grill surface and reduce the cooking efciency.
CARBON BUILDUP: A black matter that forms on or near the cooking surface. Generally this is a
combination of: releasing agents, oils, food particles etc. that has cooked itself to the surface. After a
period of time without cleaning, this will reduce performance and material may start aking off. When
that happens, follow the "Carbon Cleaning" procedures.
2. At the end of the day, wipe down all surfaces with a warm, damp cloth and mild detergent, then
dry.
CARBON CLEANING
When carbon build up occurs, use a carbon removal agent (safe for aluminum & chrome surfaces)
according to the instructions provided with the cleaner. When this process is complete, you must reseason the grill according to your company/corporate guidelines, or the seasoning instructions in this
manual.
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER. DO NOT HOSE DOWN THE UNIT.
KEEP THE UNIT AWAY FROM RUNNING WATER.
CAUTION
WARNING
DO NOT SPLASH THE CONTROL HOUSING! DO NOT SPLASH THE CONDUIT
CONNECTING THE TOP AND BOTTOM OF THE GRILL!
DO NOT USE ICE ON COOKING SURFACE!
BEFORE CLEANING ALL OTHER UNITS MAKE SURE POWER IS TURNED OFF AND UNIT
IS UNPLUGGED.
6
Page 7
To remove burned on grease or food residue use the following mixture:
1 Tablespoon liquid dish detergent
1 Cup of warm water
While holding top lid with one hand, apply this mixture to cold or warm top cooking surface with a
sponge or plastic scrubbing pad. Wipe with clean sponge or towel until it is clean.
Empty and clean grease catcher tray as required using detergent and water after removing tray from
unit.
CLEANING (CHROME SURFACES)
It takes very little time and effort to keep this Industrial Chromium griddle surface sparkling clean and
performing at top efciency. DO NOT allow grease to accumulate as it will carbonize and become
difcult to remove. To prevent this condition the following cleaning suggestions should be followed:
1. Remove excess grease and food regularly with a 4” (100mm) wide Razor Sharp type scraper with
rounded corners and wipe surface with a damp cloth if desired.
2. Following the scraping, for end of the day cleaning, a damp cloth and a non-silicated, non-abrasive,
non-chlorinated cleaner such as Bon-Ami may be used to wipe surface clean, followed by wiping
with a clean wet cloth.
3. Use a clean cloth and good non-abrasive cleaner to clean the (NON COOKING SURFACES)
stainless steel body of the griddle. Wipe the control panel front with a soft cloth.
4. At least once a day, remove the waste drawer and wash in the same way as an ordinary cooking
utensil. The drawer is removed by pulling forward and out.
CAUTION
CAUTION
1. Never use pumice, griddle stones, or abrasives on a chromium surface.
2. Never strike a chromium griddle surface with a sharp instrument or spatula edge.
3. Never use steel wool.
4. Never use commercial liquid grill cleaner on the griddle surface.
5. Abusing surface voids the warranty.
CHROME SURFACE LIMITED WARRANTY EXCLUSIONS
Your Chrome Two Sided Grill has been designed to give you many years of cooking reliability and
requires minimum maintenance to keep the chrome surface in its original condition. All Chrome
surfaces are warranted for a period of 1 years against manufacturing defects to the original owner
from the date of installation. This limited warranty is void if it is determined by Star Manufacturing
International Incorporated or one of its authorized representatives that the chrome surface has been
misused or abused or subjected to the following situations:
1. Improperly installed.
2. Incorrect voltage applied to electric Pro-Max units allowing the surface to overheat and discolor.
3. The misuse of any instrument or tool which scratches or makes indentations in the surface which
could cause the surface to peel, ake, or chip off.
4. The use of any chemical or abrasive cleaning solution, griddle brick, stone, screen or other cleaning
products which could damage and affect the performance of the chrome surface.
5. The neglect of daily routine maintenance to the chromium surface.
7
Page 8
2M-4497-2 6/1312
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
>
Star will not assume any responsibility for loss of revenue.
>
On all shipments outside the United States and Canada, see International Warranty.
*
The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
*
The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
*
The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
*
The warranty period for the Chrome-Max Griddles is ve (5) years on the griddle surface. See detailed warranty provided with unit.
*
The warranty period for Teon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners, abrasive pads, product identiers and
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
>
This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
>
This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
>
This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
>
This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
SERVICES NOT COVERED BY WARRANTY
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls or reset buttons
16. Replacement of bulbs
17. Replacement of fuses
18. Repair of damage created during transit, delivery, &
installation OR created by acts of God
* The Model 510FD, 510FF Fryer.
* The Model 526TOA Toaster Oven.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The
Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
8
Page 9
TOP ELEMENT
120V UNITS PLUG
RIGHT
(ELEMENT MAS ALTO)
SENSOR - RIGHT
(SENSORIO)
TRANSFORMER
(TRANSFORMADOR)
RELAY
(RELE)
8
1 0
8
4
13
16
NEMA 5-20P 2,300 WATTS
NEMA 5-30P 2,300 WATTS
240V UNITS PLUG
NEMA 6-15P 2,300 WATTS
NEMA 6-20P 3,550 WATTS
GREEN
BLACK
7
11
6 2
D
B
6
C
A
5
2
TOP ELEMENT
LEFT
(ELEMENT MAS ALTO)
SENSOR - LEFT
(SENSORIO)
WHITE
TERMINAL BLOCK
(BLOQUE TERMINAL)
12
7811
4
1
4
14
3
10
9
12
1 0
6 2
8
4
9
15
10
WIRING DIAGRAM IS SHOWN AS UNIT IS ASSEMBLED
DESCRIPTIONS ARE THEIR POSITIONS WHEN UPRIGHT.
SOME ITEMS ARE INCLUDED FOR
ILLUSTRATIVE PURPOSES ONLY AND IN
CERTAIN INSTANCES MAY NOT BE AVAILABLE
MODEL CG14SPT-120V
CG14SPT-240V
CG14SPTI-240V
GR14SPTA-120V
GR14SPTA-240V
GR14SPTK-120C
GR14SPTI-240V
BOTTOM ELEMENT
(ELEMENTO MAS BAJO)
5
13
16
15
E3
E6
E5
E7
3
14
1
2
E12
6
E1
E11
E2
REAR OF CONTROLLER
E4
FOR REFERENCE
WITH THE BOTTOM PLATE REMOVED. THE TOP
WIRE DIAGRAM
120V/240V, 2300 WATT
(2J-Z6323 CONTROLLER ONLY)
STAR MANUFACTURING INTERNATIONAL, INC.
SK2078 REV. B 6/30/11
SWITCH
(INTERRUPTOR)
9
Page 10
UNITS WITH IEC CONNECTOR:
POWER INLET CONNECTOR:
IEC 320 C-20 POWER INLET, ON ALL 208 - 240V UNITS.
FOR USE WITH DETACHABLE CORDSETS SUPPLIED
WITH A STRAIGHT, FEMALE, IEC 60320 C-19 CONNECTOR.
TOP ELEMENT
RIGHT
(ELEMENT MAS ALTO)
SENSOR - RIGHT
(SENSORIO)
18
19
TOP ELEMENT
LEFT
(ELEMENT MAS ALTO)
L
N
20
SENSOR - LEFT
(SENSORIO)
G
RELAY
(RELE)
13
16
TRANSFORMER
(TRANSFORMADOR)
7
8
11
1 0
6 2
8
4
D
6
C
5
E1
E11
E2
E12
7811
4
B
A
2
1
10
9
BOTTOM ELEMENT
(ELEMENTO MAS BAJO)
REAR OF CONTROLLER
12
3
6
E4
TERMINAL BLOCK
(BLOQUE TERMINAL)
4
5
16
E3
E7
12
1 0
6 2
8
4
14
9
15
10
SWITCH
(INTERRUPTOR)
13
15
E6
3
14
1
2
E5
FOR REFERENCE
WIRING DIAGRAM IS SHOWN AS UNIT IS ASSEMBLED
WITH THE BOTTOM PLATE REMOVED. THE TOP
DESCRIPTIONS ARE THEIR POSITIONS WHEN UPRIGHT.
WIRE DIAGRAM, 230V, 2300 WATT
(2J-Z6323 CONTROLLER ONLY)
MODEL:
THIS DRAWING CONTAINS INFORMATION CONFIDENTIAL TO STAR MFG. INT'L. INC.
NO REPRODUCTION OR DISCLOSURE OF ITS CONTENTS IS PERMITTED.
GR14SPTA-UK
STAR MANUFACTURING INTERNATIONAL INC.
SK2017 Rev C06/30/2011
10
Page 11
SENSOR - RIGHT
(SENSORIO)
TOP ELEMENT
RIGHT
(ELEMENT MAS ALTO)
RELAY
(RELE)
13
16
NEMA 5-20P 2,300 WATTS
NEMA 5-30P 2,300 WATTS
NEMA 6-15P 2,300 WATTS
NEMA 6-20P 3,550 WATTS
TRANSFORMER
(TRANSFORMADOR)
7
1 0
6 2
48
5
120V UNITS PLUG
240V UNITS PLUG
GREEN
D
B
6
C
A
BLACK
4
1
TOP ELEMENT
LEFT
(ELEMENT MAS ALTO)
SENSOR - LEFT
(SENSORIO)
WHITE
TERMINAL BLOCK
(BLOQUE TERMINAL)
8
7
4
2
3
8
17
1
6 2
8
4
0
14
15
17
5
13
16
15
E3
E6
E5
E7
3
14
1
2
E12
6
E1
E11
E2
REAR OF CONTROLLER
E4
FOR REFERENCE
WIRING DIAGRAM IS SHOWN AS UNIT IS ASSEMBLED
WITH THE BOTTOM PLATE REMOVED. THE TOP
DESCRIPTIONS ARE THEIR POSITIONS WHEN UPRIGHT.
BOTTOM ELEMENT
(ELEMENTO MAS BAJO)
SWITCH
(INTERRUPTOR)
SOME ITEMS ARE INCLUDED FOR
ILLUSTRATIVE PURPOSES ONLY AND IN
CERTAIN INSTANCES MAY NOT BE AVAILABLE
MODEL: GR14SPTIP240
WIRE DIAGRAM
STAR MANUFACTURING INTERNATIONAL, INC.
SK2336 REV. A 6/30/11
11
Page 12
120V UNIT PLUGS
6
8
10
NEMA 5-20P 2,300 WATTS
NEMA 5-30P 2,300 WATTS
208V UNIT PLUGS
NEMA 6-15P 3,100 WATTS
NEMA 6-20P 3,100 WATTS
2
4
240V UNIT PLUGS
NEMA 6-15P 2,300 WATTS
NEMA 6-20P 3,550 WATTS
GREEN
BLACK
D
B
6
C
A
1
5
WHITE
9
7
8
11
3
2
4
4
6
8
10
2
4
6
8
10
2
11
4
978
16
13
15
22
21
13
16
14
E5
E6E7E8
3
2
1
E1
E11
E2
E12
E23
E13
E24
E14
REAR OF CONTROLLER
5
6
E3E4
E9
15
14
2122
FOR REFERENCE
WIRING DIAGRAM IS SHOWN AS UNIT IS ASSEMBLED
WITH THE BOTTOM PLATE REMOVED. THE TOP
DESCRIPTIONS ARE THEIR POSITIONS WHEN UPRIGHT.
WIRE DIAGRAM
SG WITH 3 PROBES
SOME ITEMS ARE INCLUDED FOR
ILLUSTRATIVE PURPOSES ONLY AND IN
CERTAIN INSTANCES MAY NOT BE AVAILABLE
MODEL GR14STECB
STAR MANUFACTURING INTERNATIONAL, INC.
SK2517 REV. - 5/31/11
12
Page 13
53
52
20
16
17
18
19
20
18
2
5
24
21
3
22
11
79
78
77
76
1
3
4
6
59
28.1
54
55
31
56
57
58
9
60
35
36
37
38
NAMEPLATE
33
34
70
42
23
30
39
B Style
Hinge
25
26
22
69
40
41
43
75
27
28
Counterbalance
32
48
50
74
73
72
71
45
46
57
14
65
33
29
44
7
8
9
10
11
12
13
15
66
67
68
SOME ITEMS ARE INCLUDED FOR
ILLUSTRATIVE PURPOSES ONLY AND IN
CERTAIN INSTANCES MAY NOT BE AVAILABLE
2M-Z5818, Split-Top Two Sided Grill
This drawing contains information confidential
to Star Manufacturing International, Inc.
No reproduction or disclosure of its
contents is permitted.
712C-15164#10-24 UNC X 1.00 LG RHP SCREW
722C-62604#10 INTERNAL TOOTH LOCK WASHER
732A-Z126204SPACER BLOCK
2F-Z11943
74
2F-Z11944BRACKET RT, ROLLER MOUNT
752C-Z139758CAM FOLLOWER ASSY, B VERS HNGALL B VERSION HNG
762C-15128SCREW 10-24X3/8 RHP STL NPB SERIES UNITS
772C-62608WASHER #10 INT STL NPB SERIES UNITS
782V-Z113884LINK ASSY BASE, TOP HOUSINGB SERIES UNITS
792A-Z116764CHAIN LINK, 50SSB SERIES UNITS