Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specifi cations and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specifi cations contained in this sheet are subject to change
without notice. While Star Manufacturing exercises good faith efforts to provide
information that is accurate, we are not responsible for errors or omissions
in information provided or conclusions reached as a result of using the
specifi cations. By using the information provided, the user assumes all risks in
connection with such use.
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Please record the model
number, serial number, voltage and purchase date in the area below and have it ready when you call to
ensure a faster service.
Model No.
Serial No.
Voltage
Purchase Date
Authorized Service Agent
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail Service@star-mfg.com
Telephone: (800) 807-9054 Local (314) 781-2777
The Star Service Help Desk
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: (800) 807-9054 Local (314) 781-2777
Fax: (800) 396-2677 Local (314) 781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website: www.star-mfg.com
Mailing Address: Star Manufacturing International Inc.
10 Sunnen Drive
St. Louis, MO 63143
U.S.A
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ELECTRICAL SPECIFICATIONS
Model No. Volts Rated Wattage Amps NEMA Plug
CG10ITJD 240 1800 7.5 6-15P
GENERAL INSTALLATION DATA
CAUTION
This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by
the general public in food service locations.
All shipping containers should be checked for freight damage both visible and concealed. This
unit has been tested and carefully packaged to insure delivery of your unit in perfect condition.
If equipment is received in damaged condition, either apparent or concealed, a claim must be
made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked,
a request for inspection of concealed damage must be made with carrier within 15 days. Be
certain to retain all contents plus external and internal packaging materials for inspection. The
carrier will make an inspection and will supply necessary claim forms.
VENTILATION AND CLEARANCES
The installation of any components such as a vent hood, grease extractors, and/or fi re extinguishing
systems, must conform to their applicable nationally recognized installation standards and/or
local building codes.
ELECTRICAL CONNECTION
CAUTION
Before making any electrical connection be sure to read the data plate located at the bottom of
the unit.
ELECTRICAL GROUNDING INSTRUCTIONS
CAUTION
This unit is equipped with a 3-prong (grounding) plug for your protection against shock hazard
and must be plugged directly into a properly grounded 3-prong receptacle.
DO NOT CUT OR REMOVE THIS PLUG OR GROUNDING PRONG FROM THE
PLUG.
CAUTION
CONNECT/PLUG UNIT INTO DEDICATED A.C. LINE ONLY SPECIFIED ON THE DATA
PLATE OF THE UNIT.
INITIAL START UP
Level unit using the adjustable feet under the unit (approximately 1/2" adjustment).
Before using the unit for the fi rst time, clean and heat for approximately 30 minutes. The grill may
emit a small amount of smoke as the cooking surfaces reach 300-350°F. Do not be alarmed,
as the smoke is caused by oils associated with the manufacturing process and will stop when
the grill reaches 400°F.
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SEASONING THE COOKING SURFACES
The cooking surfaces must be "seasoned" in order to reduce product sticking. To season, set
the dial to position 3. Spray the upper and lower cooking surfaces with a non-salted vegetable
oil (i.e PAM®). Repeat if required.
SETTING THE TEMPERATURE
The thermostat control knob is used to set the temperature to your requirements. The maximum
set point is 550°F (288°C), the minimum set point is 175°F (79°C).
SETTING THE TIMER
(TIMER MODELS ONLY) - (9 MIN. 59 SEC. MAX)
The timer may be factory pre-set. If changes are required follow these simple steps:
1. To increase time, press and hold the (UP) button. The Start/Stop button can now be
used to increase the cooking time.
2. To decrease time, press and hold (DOWN) button. The Start/Stop button can now be
used to decrease cooking time.
ON/OFF LIGHTED ROCKER SWITCH (TIMER MODELS ONLY)
The switch turns the unit on and off. The switch has three positions:
With the switch in this position, both top and bottom platens will heat.
With the switch in this position, neither platen will heat.
With the switch in this position only the bottom platen will heat.
DAILY OPERATION
Always allow 10-20 minutes of preheat time before loading the unit with product. Failure to allow
suffi cient preheat time will result in unsatisfactory cooking of the fi rst load.
Check the power cord to insure that it is plugged into a proper outlet. Check that the switch and
thermostat control are turned on.
Set the unit's ON/OFF switch to the desired position. Set the thermostat control knob to desired
temperature.
OPERATING HINTS AND SAFETY
Disconnect power to the unit with the switch at the end of each day of operation. Do not leave
the unit in operation without an attendant.
Turn thermostat down to 200°F (93°C) during idle periods. It will take only a few minutes to
regain operating temperature.Use spatula to push excess grease into the grease drawer after
each load of food is cooked. This will reduce smoking of hot grease and carbonizing.
Do not leave the unit at high temperature when not in use or during idle periods. This will cause
food particles and grease fi lm to carbonize.
"Season" cooking surfaces with non-salted vegetable oil to reduce product sticking.
MONTHLY LUBRICATION/INSPECTION
Apply two (2) drops of non-toxic mineral or vegetable oil to counter balance shoulder rivets and
plastic spacers.
Check and clean rollers to make sure they are rolling and not sliding on the cam surfaces of the
counterbalance.
Check the bolts, screws and nuts, tighten if necessary.
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CLEANING
All surfaces except the cooking grids are stainless steel and can be cleaned with a warm,
damp cloth and mild detergent. Polish with a dry soft cloth.
CAUTION
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER ON WHICH THE UNIT
IS LOCATED.
KEEP AWAY FROM RUNNING WATER.
CAUTION
DO NOT USE SHARP OBJECTS TO REMOVE CARBON BUILD-UP.
BEFORE CLEANING MAKE SURE POWER IS TURNED OFF, UNIT IS UNPLUGGED
AND IS NOT TOO HOT.
While holding top lid with one hand, apply only cleaners which are safe for aluminum and iron
surfaces. Wipe with clean sponge or towel until unit is clean.
CAUTION
DO NOT SPLASH FRONT CONTROL PANEL!
DO NOT SPLASH THE FLEX CONDUIT CONNECTING THE TOP AND BOTTOM OF
THE UNIT.
Remove and empty the grease catcher drawer as required to clean using mild detergent and
water.
CAUTION
Do not use ice or cold water to clean the cooking surfaces when the unit is hot.
The surfaces are cast aluminum or cast iron and may crack or deform under the
shock of rapid temperature change.
OPERATION TROUBLESHOOTING
A. Unit is not heating.
1. Check if the unit is plugged into the correct receptacle.
2. Check the incoming power line.
3. Check that the switch is in the correct position.
4. Check that the thermostat is set to the proper temperature.
B. The top platen is not heating.
1. Check that the switch is in the correct position.
C. The counter balance roller is not rolling.
1. Clean the rollers.
If the unit still does not operate, contact the factory, one of its authorized representatives, or a
local service company for service or required maintenance.
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Visit our Website at:
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in
which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the
transportation company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty
status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is
limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited
to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below)
should be taken to the closest Star service agency, transportation prepaid.
www.star-mfg.comEmail: service@star-mfg.com
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is
chargeable to the customer.
SERVICES NOT COVERED BY WARRANTY
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
* The Model 510FD Fryer.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPDE, & SPDE Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
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10 . Voltage conversions
11 . Gas conversions
12 . Pilot light adjustment
13 . Miscellaneous adjustments
14 . Thermostat calibration and by-pass adjustment
15 . Resetting of circuit breakers or safety controls or reset buttons
16 . Replacement of bulbs
17 . Replacement of fuses
18 . Repair of damage created during transit, delivery, &