Star 524TGD, 548TGD, 524TGDS, 536TGDS, 548TGDS Installation And Operation Instructions Manual

®

ELECTRIC

GRIDDLES

MODEL

515TGD, 524TGD, 524TGDS, 536TGD,

536TGDS, 548TGD, 548TGDS,

CHROME-MAX MODEL

524CHSD, 536CHSD, 548CHSD

536TGD

Installation and

Operation

Instructions

2M-Z6125 Rev. F 2/16/07

1

SAFETY SYMBOL

Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.

Star reserves the right to change specifi cations and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.

Due to periodic changes in designs, methods, procedures, policies and
regulations, the specifi cations contained in this sheet are subject to change
without notice. While Star Manufacturing exercises good faith efforts to provide
information that is accurate, we are not responsible for errors or omissions
in information provided or conclusions reached as a result of using the
specifi cations. By using the information provided, the user assumes all risks in
connection with such use.

These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE

NOTICE

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please record the model
number, serial number, voltage and purchase date in the area below and have it ready when you call to

ensure a faster service.

Model No.

Serial No.

Voltage

Purchase Date

Authorized Service Agent

Reference the listing provided with the unit

or

for an updated listing go to:

Website: www.star-mfg.com
E-mail [e-mail]
Telephone: [phone] Local [phone]

The Star Service Help Desk

Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:

Telephone: [phone] Local [phone]

Fax: [phone] Local [phone]

E-mail [e-mail]

[e-mail]
[e-mail]

Website: www.star-mfg.com

Mailing Address: Star Manufacturing International Inc.

10 Sunnen Drive
St. Louis, MO 63143
U.S.A

2

2

This equipment is designed and sold for commercial use only by personnel trained and

experienced in its operation and is not sold for consumer use in and around the home nor for
use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions & labels

associated with the unit prior to putting it into operation. Make sure all people associated
with its use understand the units operation & safety before they use the unit.

All shipping containers should be checked for freight damage both visible and concealed.

This unit has been tested and carefully packaged to insure delivery of your unit in perfect
condition. If equipment is received in damaged condition, either apparent or concealed, a
claim must be made with the delivering carrier.

Concealed damage or loss - if damage or loss is not apparent until after equipment is

unpacked, a request for inspection of concealed damage must be made with carrier within
15 days. Be certain to retain all contents plus external and internal packaging materials for

inspection. The carrier will make an inspection and will supply necessary claim forms.

CAUTION

INSTALLATION

The griddles are equipped for the voltage indicated on the nameplate mounted under the bullnose
on the front panel. They will operate on alternating current (AC) only.

WARNING

DO NOT CONNECT TO DIRECT CURRENT (DC).

The installation of the electric griddle should conform to the:

NATIONAL ELECTRIC CODE AND ALL LOCAL ELECTRIC CODES AND
ORDINANCES AND THE LOCAL ELECTRIC COMPANY RULES AND
REGULATIONS

For your protection we recommend that a qualifi ed electrician install this griddle. He should
be familiar with electrical installations and all electric codes. Proper connections and power
supply are essential for effi cient performance. The external wiring should be in conduit or an
approved type of fl exible cable suitable for operation at the temperature indicated on the wiring
diagram, and of a proper size to carry the load. The supply circuit should be properly fused and
equipped with a means of disconnecting, as required by local electrical code. THE BODY OF

THE GRIDDLE SHOULD BE GROUNDED (DO NOT GROUND TO A GAS SUPPLY LINE).

GENERAL OPERATING PROCEDURES

The Chrome-Max and Star-Max series electric griddles may be wired for operation in the fi eld
for either 1-phase or 3-phase power supplies by making line connections at the junction box(es)
located at the rear of the unit. Model 536TGD should be wired for 3-phase power supply only.
Two junction boxes are provided on the 548TGD for making line connections. These may be
connected in parallel to one 16KW 3-phase line or on two separate 8KW lines.

CONNECTING POWER SUPPLY

Detach cover on junction box at rear of unit. There are pigtail leads for the supply connection
in the junction box.

LOCATING AND LEVELING THE UNIT

Do not install the unit closer than 1-inch from a side wall and/or closer than 1-inch from a rear
wall. Level unit by adjusting the (4) feet which have an adjustment of 1-3/4” (43.75mm) for
accurate leveling and perfect line-up with other Star-Max series units.

3

SEASONING THE GRIDDLE HEATING SURFACE (NON CHROMIUM SURFACE)

Clean the griddle surface thoroughly. After the griddle has been thoroughly cleaned, it should
be seasoned to prevent food from sticking. Before using and after each thorough scouring,

season the griddle heating surface in the following manner.

1. Turn temperature control dials to 350°F (177°C).

2. Using a clean cloth, not a spatula, spread a thin fi lm of cooking oil over the griddle cooking
surface. This fi lm should remain on the hot griddle surface for half an hour.

3. Remove the excess oil and wipe clean.

4. Apply another fi lm of cooking oil over the hot cooking area for another half hour and again
remove excess oil and wipe clean. The griddle surface should now be ready for use.

Even with careful seasoning, food may , to some extent, stick to the griddle cooking surface until
the griddle plate is broken in.

TEMPERATURE CONTROL

The temperature controls are combination “ON/OFF” switches and thermostats. Turning the
dial knob automatically maintains the selected heat range.

The Star-Max/Chrome-Max electric griddle line has one thermostat for every 12” (30cm) section
of griddle that operates independently of one another. Each thermostat controls the section of
the griddle above it and may be set at different temperatures as desired.

COOKING

Set the thermostat dial knob at the temperature desired. After a short pre-heating period, the
thermostat will automatically maintain the selected temperature.

IDLING

During idle periods, to save on operating costs, lower the temperature setting of the thermostat
to about 250°F (121°C). It is not necessary to maintain cooking temperature during idle periods,
as the griddle can quickly be reheated to the desired temperature.

SIGNAL LIGHTS

Each thermostat has its own signal light which indicates when the unit’s control knob is not in
the off position.

GRIDDLE CARE (NON-CHROMIUM SURFACES)

It takes very little time and effort to keep the griddle attractive and performing at top effi ciency.
If grease is permitted to accumulate, it will form a gummy cake and then carbonize into a
hard substance which is extremely diffi cult to remove. To prevent this condition, the following
suggestions for cleanliness should be followed:

1. After each use, scrape the griddle with a scraper or fl exible spatula to remove excess
grease and food. A waste drawer is provided for the scrapings. If there is an accumulation
of burned on grease and food, the griddle should be thoroughly scoured and reseasoned.
Use pumice or griddle stone while the griddle is warm. Do not use steel wool because of
the danger of steel slivers getting into the food.

2. Daily , use a clean cloth and a good non-abrasive cleaner to clean the stainless steel body
of the griddle. Wipe the polished front with a soft cloth.

3. At least once a day, remove the waste drawer and wash in the same way as an ordinary
cooking utensil. The drawers are removed by pulling forward until they are released from

their track.

4

GRIDDLE CARE (CHROMIUM SURFACES)

It takes very little time and effort to keep this Industrial Chromium griddle surface sparkling clean
and performing at top effi ciency . DO NO T allow grease to accumulate as it will carbonize and
become diffi cult to remove. To prevent this condition the following cleaning suggestions should
be followed:

1. Remove excess grease and food regularly with a 4” (100mm) wide Razor Sharp type scraper
and wipe surface with a damp cloth if desired.

2. Following the scraping, for end of the day cleaning, a damp cloth and a non-silicated, non­abrasive, non-chlorinated cleaner such as Bon-Ami may be used to wipe surface clean,
followed by wiping with a clean wet cloth.

3. Follow steps 2 and 3 from Griddle Care (Non-Chromium Surfaces) above.

CAUTION

1. Never use pumice, griddle stones, or abrasives on a chromium surface.

2. Never strike a chromium griddle surface with a sharp instrument or spatula edge.

3. Never use steel wool.

4. Never use commercial liquid grill cleaner on the griddle surface.

5. Abusing surface voids the warranty.

MAINTENANCE AND REPAIRS

Contact the factory , a service representative, or a local service company for service or required
maintenance.

CHROME-MAX GRIDDLE SURFACE LIMITED WARRANTY EXCLUSIONS

Your Chrome-Max griddle has been designed to give you many years of cooking reliability and
requires minimum maintenance to keep the chrome surface in its original condition. All Chrome­Max griddle surfaces are warranted for a period of 5 years against manufacturing defects to the
original owner from the date of installation. This limited warranty is void if it is determined by
Star Manufacturing International Incorporated or one of its authorized representatives that the
chrome surface has been misused or abused or subjected to the following situations:

1. Improperly installed.

2. Incorrect voltage applied to electric Chrome-Max units allowing the surface to overheat and
discolor.

3. The misuse of any instrument or tool which scratches or makes indentations in the surface
which could cause the surface to peel, fl ake, or chip off.

4. The use of any chemical or abrasive cleaning solution, griddle brick, stone, screen or
other cleaning products which could damage and affect the performance of the chrome
surface.

5. The neglect of daily routine maintenance to the chromium surface.

5

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This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in
which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the
transportation company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty
status of the unit.

All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is
limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited
to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below)
should be taken to the closest Star service agency, transportation prepaid.

www.star-mfg.com Email: [e-mail]

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

LIMITED EQUIPMENT WARRANTY

> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to

Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the
“non-stick” properties of such materials.

> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts

and ninety (90) days on labor.

> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or

the Service Center's sub-agency.

> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and

Operating instructions.

> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.

PARTS WARRANTY

Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is
chargeable to the customer.

SERVICES NOT COVERED BY WARRANTY

1. Travel time and mileage rendered beyond the 50 mile radius limit

2. Mileage and travel time on portable equipment (see below)

3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.

4. Installation of equipment

5. Damages due to improper installation

6. Damages from abuse or misuse

7. Operated contrary to the Operating and Installation Instructions

8. Cleaning of equipment

9. Seasoning of griddle plates

PORTABLE EQUIPMENT

Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:

* The Model 510FD Fryer.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPDE, & SPDE Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

FOR ASSISTANCE

Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.

In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.

10. Voltage conversions

11. Gas conversions

12. Pilot light adjustment

13. Miscellaneous adjustments

14. Thermostat calibration and by-pass adjustment
15 . Resetting of circuit breakers or safety controls or reset buttons
16 . Replacement of bulbs

17. Replacement of fuses
18 . Repair of damage created during transit, delivery, &

installation OR created by acts of God

ALL:
* Pop-Up Toasters
* Butter Dispensers
* Pretzel Merchandisers
* Pastry Display Cabinets
* Nacho Chip Merchandisers
* Accessories of any kind
* Sneeze Guards
* Pizza Ovens
* Heat Lamps
* Pumps

Part# 2M-4497-2 05/06 RB

6

7

8

9

10

Max

Star

1

2

3

4

5

6

13

23

22

Nameplate

Star

Max

27

16

19

8

15

14

12

7

10

11

9

17

18

20

21

SOME ITEMS ARE INCLUDED FOR
ILLUSTRATIVE PURPOSES ONLY AND IN
CERTAIN INSTANCES MAY NOT BE AVAILABLE

MODEL - 524TGD, 524CHSD

25

28

24

STAR MANUFACTURING INTERNATIONAL, INC.

SK1981 REV. A 5/9/03

11

PARTS LIST February 16, 2007, Rev. F

515TGD, 524TGD/S, 524CHSD, 536TGD/S, 536CHSD, 548TGD, 548CHSD

15”, 24”, 36” and 48” Star-Max/Chrome-Max Electric Griddles

MODEL

Number

Key

Number

1 G3-515310 1 GRIDDLE PLATE STUDDED 515TGD
G3-524310 1 GRIDDLE PLATE STUDDED 524TGD
G3-524311 1 GRIDDLE PLATE STUDDED 524CHSD
G3-524312 1 DIVIDED PLATE ASSEMBLY 524TGD-DIV
G3-536310 1 GRIDDLE PLATE STUDDED 536TGD
G3-536311 1 GRIDDLE PLATE STUDDED 536CHSD
G3-548310 1 GRIDDLE PLATE STUDDED 548TGD
G3-548311 1 GRIDDLE PLATE STUDDED 548CHSD
2 2N-Z5948 1/2/3/4 HEATING ELEMENT 515 / 524 / 536/ 548
3 G3-Z5972 3/6/9/12 ELEMENT CLAMP LONG 515 / 524 / 536 / 548
4 G3-GD0036 1/2/3/4 TUBE-WASHER ASSEMBLY 515 / 524 / 536 / 548
5 G3-624304 1 CHUTE ASSEMBLY 524 / 536 / 548
G3-615304 1 CHUTE ASSEMBLY 515
6 G3-Z5973 2/4/6/8 ELEMENT CLAMP SHORT 515 / 524 / 536 / 548
7 G3-Z5945 2 SIDE PANEL ALL
8 G3-624302 1 SIDE LINER ASSEMBLY LEFT ALL
9 G3-624303 1 SIDE LINER ASSEMBLY RIGHT ALL
10 G3-Z5950 1 REAR PANEL 515
G3-Z5952 1 REAR PANEL 524
G3-Z5954 1 REAR PANEL 536
G3-Z5956 1 REAR PANEL 548
11 G3-Z5993 1 BOTTOM PANEL 515
G3-Z5994 1 BOTTOM PANEL 524
G3-Z5995 1 BOTTOM PANEL 536
G3-Z5996 1 BOTTOM PANEL 548
12 2C-Y2344 1 GROUND LUG 515 / 524 / 536
2C-Y2344 2 GROUND LUG 548
13 G3-Y7788 1 BOX COVER 515 / 524 / 536
G3-Y7788 2 BOX COVER 548
14 2E-Y7327 1 ELECTRICAL BOX 515 / 524 / 536
2E-Y7327 2 ELECTRICAL BOX 548
15 2K-Z6183 3 BUSHING 515 / 524 / 536
2K-Z6183 6 BUSHING 548
16 G3-Z5905 1 CENTER WALL 515
G3-Z5915 1 CENTER WALL 524
G3-Z5925 1 CENTER WALL 536
G3-Z5935 1 CENTER WALL 548
17 G3-Z6036 2 DRAWER SLIDE ALL
18 2A-Z5942 4 FOOT ALL
19 2T-Z5958 1/2/3/4 THERMOSTAT ALL MANUF. AFTER 12/2005
PS-Z9321 1/2/3/4 THERMOSTAT SERVICE KIT 515 / 524 / 536 / 548 MANUF. BEFORE 12/2005
PS-Z9320 2/3/4 THERMOSTAT SERVICE KIT 524TGDS / 536TGDS / 548TGDS
MANUF. BEFORE 12/2005
20 G3-Z5947 1/2/3/4 COVER 515 / 524 / 536 / 548
21 G3-Y7046 1 GREASE DRAWER ALL
22 G3-Z5901 1 FRONT PANEL 515
G3-Z5911 1 FRONT PANEL 524
G3-Z5921 1 FRONT PANEL 536
G3-Z5931 1 FRONT PANEL 548

Part

Number

Per

Unit

Description and Model Designation

1

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE

2

INCLUDE MODEL AND SERIAL NUMBER OF

Some items are included for illustrative purposes only and in certain instances may not be available.

Star Manufacturing International, Inc.

12

PARTS LIST February 16, 2007, Rev. F

515TGD, 524TGD/S, 524CHSD, 536TGD/S, 536CHSD, 548TGD, 548CHSD

15”, 24”, 36” and 48” Star-Max/Chrome-Max Electric Griddles

MODEL

Number

Key

Number

23 2J-Y6690 1/2/3/4 PILOT LIGHT 515 / 524 / 536 / 548
24 2M-Z5900 1 GRAPHIC PANEL 515TGD
2M-Z5910 1 GRAPHIC PANEL 524TGD, 524CHSD
2M-Z5920 1 GRAPHIC PANEL 536TGD, 536CHSD
2M-Z5930 1 GRAPHIC PANEL 548TGD, 548CHSD
2M-Z6543 1 GRAPHIC PANEL 524TGDS
2M-Z6544 1 GRAPHIC PANEL 536TGDS
2M-Z8554 1 GRAPHIC PANEL 548TGDS
25 2R-Z8892 1/2/3/4 KNOB 515 / 524 / 536 / 548 MANUF. AFTER 12/2005
2R-Z8893 2/3/4 KNOB 524TGDS / 536TGDS / 548TGDS
MANUF. AFTER 12/2005
PS-Z9181 1/2/3/4 KNOB SERVICE KIT 515 / 524 / 536 / 548 MANUF. BEFORE 12/2005
PS-Z9182 2/3/4 KNOB SERVICE KIT 524TGDS / 536TGDS / 548TGDS
MANUF. BEFORE 12/2005
27 G3-Z5997 1 FRONT BOTTOM PANEL 515
G3-Z5998 1 FRONT BOTTOM PANEL 524
G3-Z5999 1 FRONT BOTTOM PANEL 536
G3-Z6001 1 FRONT BOTTOM PANEL 548
28 2C-8823 Various SCREW #8 x 3/8 ALL

N/A 2E-Z5969 1 WIRE SET 515
2E-Z5970 1/2 WIRE SET 524 / 548
2E-Z5971 1 WIRE SET 536
N/A 2C-Z8547 AR BOLT, KNOB STOP ALL

Part

Number

Per

Unit

Description and Model Designation

2

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE

2

INCLUDE MODEL AND SERIAL NUMBER OF

Some items are included for illustrative purposes only and in certain instances may not be available.

Star Manufacturing International, Inc.

13

STAR MANUFACTURING

10 Sunnen Drive, St. Louis, MO 63143 U.S.A.

[phone] [phone]

Parts & Service [phone]

www.star-mfg.com