Star 50TC User Manual

Notice to Installer: Instructions must remain with installation.

Product information presented
here reflects conditions at time
of publication. Consult fac­tory regarding discrepancies or
inconsistencies.

Quality Products Since 1866

MAIL TO: 95 North Oak Street • Kendallville, IN 46755

[phone] • 1 [phone] • FAX [phone]

FW1195

0611

Supersedes

1109

INSTALLATION INSTRUCTIONS

These installation instructions are applicable for Model 50TC

PRE INSTALLATION CHECKLIST - ALL INSTALLATIONS

1. Inspect your pump. Occasionally, products are damaged during shipment. If the unit is damaged, contact your dealer
before using. Do Not remove the test plug in the cover.

2. Carefully read the literature provided to familiarize yourself with specific details regarding installation and use.
These materials should be retained for future reference.

SEE BELOW FOR LIST OF WARNINGS

1. To reduce the risk of electric shock, install only a circuit

protected by a ground-fault circuit-interruptor (GFCI). All
pumps are furnished with provisions for proper grounding to
help protect you against the possibility of electrical shock.

2. Make certain that the ground fault receptacle is within the

reach of the pump’s power supply cord DO NOT USE AN
EXTENSION CORD. Extension cords that are too long or

too light do not deliver sufcient voltage to the pump motor.

But, more important, they could present a safety hazard if
the insulation were to become damaged or the connection
ends were to fall into the basin and become wet.

3. Make sure the pump electrical supply circuit is equipped

with fuses or circuit breakers of proper capacity. A separate
branch circuit is recommended, sized according the
National Electrical Code for the current shown on the pump
name plate.

4. TESTING FOR GROUND. As a safety measure, each

electrical outlet should be checked for ground using an
Underwriters Laboratory Listed circuit analyzer which will
indicate if the power, neutral and ground wires are correctly

connected to your outlet. If they are not, call a qualied

licensed electrician.

5. Installation and checking of electrical circuits and hardware

should only be performed by a qualied licensed electrician.

6. FOR YOUR PROTECTION, ALWAYS DISCONNECT PUMP

FROM ITS POWER SOURCE BEFORE HANDLING.

7. These pumps are supplied with a 3-prong grounded plug to

help protect you against the possibility of electrical shock.
DO NOT UNDER ANY CIRCUMSTANCES REMOVE THE
GROUND PIN. The 3-prong plug must be inserted in a
mating 3-prong fault interrupter receptacle. If the installation
does not have such a receptacle, it must be changed to the
proper type, wired, and grounded in accordance with the
National Electrical Code and all applicable local codes and
ordinances.

8. Risk of electric shock. This pump has not been investigated

for use in swimming pool or marine areas.

9. According to the state of California (Prop 65), this product

contains chemicals known to the state of California to cause
cancer and birth defects or other reproductive harm.

SEE BELOW FOR LIST OF CAUTIONS

1. Check to be sure your power source is capable of
handling the voltage requirements of the motor, as
indicated on the pump name plate.

2. The installation of automatic pumps with variable level

oat switches is the responsibility of the installing
party and care should be taken that the tethered oat

switch will not hang up on the pumping apparatus or pit
peculiarities and is secured so that the pump will shut off.

It is recommended to use rigid piping and ttings and the

pit be 18" or larger in diameter.

3. Vent hole purpose. It is advisable that all submersible
sump pumps be of the bottom intake design to reduce
clogging and seal failures. If a check valve is incorporated
in the installation, a vent hole (approx. 3/16") must
be drilled in the discharge pipe below the check valve
and pit cover to purge the bottom intake unit of trapped
air. Trapped air is caused by agitation and/or a dry
basin. This vent hole should be checked periodically
for clogging. Water stream will be visible from this hole
during pump run periods.

4. Maximum continuous operating water temperature for
standard model pumps must not exceed 104°F (40°C).

Note: Pumps with the "cCSAus" mark are tested to UL Stan­dard UL778 & CSA Standard C22.2 No. 108.

DO NOT USE FOR PUMPING OILS,

GASOLINE OR ANY PETROLEUM

BY-PRODUCTS.

REFER TO WARRANTY ON PAGE 2.

© 2011. All rights reserved.

1

LIMITED WARRANTY

This product is warranted for one year from the date of purchase or two years
from the date of manufacture, whichever occurs first. Subject to the conditions
hereinafter set forth, the manufacturer will repair or replace to the original
consumer, any portion of the product which proves defective due to defective
materials or workmanship. To obtain warranty service, contact the dealer from
whom the product was purchased. The manufacturer retains the sole right and
option to determine whether to repair or replace defective equipment, parts or
components. Damage due to conditions beyond the control of the manufacturer is
not covered by this warranty.

THIS WARRANTY WILL NOT APPLY: (a) To defects or malfunctions resulting from
failure to properly install, operate or maintain the unit in accordance with printed
instructions provided; (b) to failures resulting from abuse, accident or negligence or
use of inappropriate chemicals or additives in the water; (c) to normal maintenance
services and the parts used in connection with such ser vice; (d) to units which are
not installed in accordance with normal applicable local codes, ordinances and
good trade practices; and (e) the unit is used for purposes other than for what it
was designed and manufactured.

RETURN OF WARRANTED COMPONENTS: Any item to be repaired or replaced
under this warranty must be returned to the manufacturer at Kendallville, Indiana or

GENERAL INFORMATION

1. These pumps are equipped with an omni-directional

mechanical oat switch. The pump will turn on

automatically when the water level in the basin

reaches approximately the oat switch "on" level and

automatically turn off when the water is pumped down

to the  oat switch "off" level. See Chart A for details.

2. The pit must be a minimum of 30" deep and 18" in
diameter. The pump requires a minimum diameter

of 18" so that the oat switch will operate without

restriction. Any smaller diameter may restrict the
switch operation, resulting in pump failure.

INSTALLATION (See Figure 1)

1. For your safety, turn off the electrical power at the
service entrance to avoid any possible electrical
shock hazards. Electrical wiring and protection
must be in accordance with National Electrical Code
and any other applicable state and local electrical
requirements.

2. Install proper check valve, preferably just above the
basin to allow easy removal of the pump for cleaning
or repair.

3. All installations require a basin cover to prevent debris
from falling into the basin and to prevent accidental
injury.

4. Gas tight seals are required in all sewage installations
to contain gases and odors.

5. Vent gases and odors to the atmosphere through vent
pipe.

6. When a check valve is installed, drill a 3/16" dia. hole
in the discharge pipe even with the top of the pump.

such other place as the manufacturer may designate, freight prepaid.

THE WARRANTY PROVIDED HEREIN IS IN LIEU OF ALL OTHER EXPRESS
WARRANTIES, AND MAY NOT BE EXTENDED OR MODIFIED BY ANYONE.
ANY IMPLIED WARRANTIES SHALL BE LIMITED TO THE PERIOD OF
THE LIMITED WARRANTY AND THEREAFTER ALL SUCH IMPLIED
WARRANTIES ARE DISCLAIMED AND EXCLUDED. THE MANUFACTURER
SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES, SUCH AS, BUT NOT LIMITED
TO DAMAGE TO, OR LOSS OF, OTHER PROPERTY OR EQUIPMENT,
LOSS OF PROFITS, INCONVENIENCE , OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY TYPE OR NATURE. THE LIABILITY OF
THE MANUFACTURER SHALL NOT EXCEED THE PRICE OF THE PRODUCT
UPON WHICH SUCH LIABILITY IS BASED.

This warranty gives you specific legal rights, and you may have other rights which
vary from state to state. Some states do not allow limitations on duration of implied
warranties or exclusion of incidental or consequential damages, so the above
limitations may not apply to you.

WARRANTY VALID IN CANADA AND MEXICO.

NOTE: THE HOLE MUST ALSO BE BELOW THE
BASIN COVER AND CLEANED PE RI OD I CAL LY.
Water stream will be visible from this hole during pump
run periods.

7. Securely tape or clamp power cord to discharge pipe.

8. Use full-size discharge pipe.

9. Basin must be in accordance with applicable codes

and specications.

10. Pump must be level and oat mechanism clear of

sides of basin before starting pump.

11. Basin must be clean and free of debris after
installation.

12. Gate Valve or Ball Valve to be supplied by installer and

installed according to any and all codes.

13. Plug in pump and restore power at the service

entrance. Fill basin with water to check automatic
switch operation and adjust if necessary to prevent
switch from ‘hanging-up” and preventing proper pump

operation. Once proper operation is veried, install

basin cover

Pump On / Off Levels Chart A

Float Switch

On Level 14"
Off Level 9"

Pump Model

50TC

© 2011. All rights reserved.

2

1

12

2

9

4

5

3

13

4

Figure 1

10

7

8

TURN

9

6

ON

TURN

OFF

11

4" OF GRAVEL

IL0838

© 2011. All rights reserved.

3

EASY DO’S & DON'T’S FOR INSTALLING A SEWAGE PUMP

1. DO read thoroughly all installation material provided
with the pump.

2. DO inspect pump for any visible damage caused
by shipping. Contact dealer if pump appears to be
damaged.

3. DO clean all debris from the basin. Be sure that the

pump will have a hard, at surface beneath it. DO

NOT install on sand, gravel or dirt.

4. DO be sure that the basin is large enough to allow
proper clearance for the level control switch to operate
properly.

5. DO Always Disconnect Pump From Power Source
Before Handling.

DO always connect to a separately protected and

properly grounded circuit.

DO NOT ever cut, splice, or damage power cord (Only

splice in a watertight junction box).

DO NOT carry or lift pump by its power cord.

DO NOT use an extension cord with a sewage pump.

6. DO install a check valve in the discharge line.

DO NOT use a discharge pipe smaller than the pump

discharge.

7. DO NOT use a sewage pump as a trench or
excavation pump, or for pumping gasoline, or other
hazardous liquids.

8. DO test pump immediately after installation to be sure
that the system is working properly.

9. DO cover basin with an adequate cover and seals.

10. DO review all applicable local and national codes and
verify that the installation conforms to each of them.

11. DO consult manufacturer for clarications or

questions.

12. DO consider a Two Pump System with an alarm where
an installation may become overloaded or primary
pump failure would result in property damages.

13. DO inspect and test system for proper operations at
least every 3 months.

SERVICE CHECKLIST

ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump

- making sure you are wearing insulated protective sole shoes and not standing in water. Under ooded conditions, contact
your local electric company or a qualied licensed electrician for disconnecting electrical service prior to pump removal.

CONDITION COMMON CAUSES

A. Pump will not start or run. Check fuse, low voltage, over load open, open or incorrect wiring,

open switch, impeller or seal bound mechanically, defective capaci­tor or relay when used, motor or wiring shorted. Float assembly held
down. Switch defective, dam aged, or out of adjustment.

B. Motor overheats and trips overload or blows fuse. Incorrect voltage, negative head (discharge open lower than

normal) impeller or seal bound mechanically, defective capacitor or
relay, motor shorted.

C. Pump starts and stops too often. Float tight on rod, check valve stuck or none installed in long dis-

tance line, over load open, level switch(s) defective, sump pit too
small.

D. Pump will not shut off. Debris under  oat assembly, oat or  oat rod bound by pit sides or

other, switch defective, damaged or out of adjustment.

E. Pump operates but delivers little or no water. Check strainer housing, discharge pipe, or if check valve is used

vent hole must be clear. Discharge head exceeds pump capacity.
Low or incorrect voltage. Incorrect motor rotation. Capacitor defec­tive. Incoming water containing air or causing air to enter pumping
chamber.

F. Drop in head and/or capacity after a period of use. Increased pipe friction, clogged line or check valve. Abrasive mate-

rial and adverse chemicals could possibly deteriorate impeller and
pump housing. Check line. Remove base and inspect.

If the above checklist does not uncover the problem, consult the factory - Do not attempt to
service or otherwise disassemble pump.

© 2011. All rights reserved.

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