
Star 
Manufacturing 
International Inc.
10 Sunnen Drive 
St. Louis, MO 63143
Installation
 and 
 Operating 
Instructions
Phone: (314) 781-2777 
Fax: (314) 781-3636
    2M-Z1436 Rev. C  1/8/03
STAR-MAX
ELECTRIC HOT PLATE
MODELS
502Z and 502FZ
     Model 502Z
      Model 502FZ
1
 

 SAFETY SYMBOL
This symbol is intended to alert the user to the presence of important 
operating and maintenance instructions in the manual accompanying 
the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves 
the manufacturer of all liability.
NOTICE
Star reserves the right to change specifications and product design 
without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for 
previously purchased equipment.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Refer to the authorized service 
center listing provided with the unit. The Star Service Help Desk (1-800-807-9054) is available during normal 
business hours to answer any questions that may arise.  Please have your model number and serial number for faster 
service.
2
 

GENERAL OPERATING INSTRUCTIONS
CAUTION
LOCATE THE UNIT
Do not install the unit closer than 1 inch from a side 
wall and/or closer than 1 inch from a rear wall.
This equipment is designed and sold for commercial 
use only by personnel trained and experienced in its 
operation and is not sold for consumer use in and 
around the home nor for use directly by the general 
public in food service locations. For equipment to be 
used by the general public, please contact the factory.
The Star-Max models 502Z and 502FZ Electric Hot 
Plates are equipped for the voltage indicated on the 
nameplate mounted on the front panel. This unit is 
designed to operate on alternating current (A.C.), two 
wire single phase service only. DO NOT CONNECT
TO DIRECT CURRENT (D.C.).
Total Connected Load
502FZ - at 240 Volts, Wattage is 5200.
  at 208 Volts, Wattage is 3900.
502Z - at 240 Volts, Wattage is 4200. 
       at 208 Volts, Wattage is 3150.
INSTALLATION
For your protection, we recommend that a qualified 
electrician install this appliance. The electrician should 
be familiar with electrical installations and your local 
electrical requirements. The external wiring should 
be in conduit or an approved type of flexible cable and 
of suitable size to carry the load. The supply circuit 
should be properly fused and equipped with a means 
of disconnecting as required by local electrical code. 
The body of the hot plate should be grounded (Do not 
ground to a gas supply pipe). The connections are 
made in this unit at the pigtail leads located in the 
junction box on the back of the unit. To gain access to 
the pigtail leads remove cover on junction box.
LEVELING UNIT
Level unit by adjusting the (4) feet for accurate and 
perfect line up with other Star-Max series units.
CAUTION
DO NOT INSTALL WITHOUT FEET.
CAUTION
USE ONLY FLAT BOTTOM PANS AND 
POTS! DO NOT USE RAISED BOTTOM 
UTENSILS OR BUCKETS! GOOD HEAT 
TRANSFER DEPENDS UPON GOOD 
CONTACT BETWEEN THE ELEMENT AND 
POT.
Two (2) heating elements are used. For the 502FZ 
each element draws 2600 watts on 240 Volts and 
1950 watts on 208 Volts. For the 502Z each element 
draws 2100 watts on 240 Volts and 1575 watts on 208 
Volts. Each element is controlled by an infinite position 
switch. The right control knob controls the rear 
cooking element and the left control knob controls 
the front cooking element. On "HI" the element 
delivers uninterrupted full heat. Between "LO" and "5" 
any desired amount of heat can be obtained between 
6% and 60% of full heat.
Signal lights are provided above the control knobs to 
give a visual check if either one or both heating units 
are turned on.
3
 

CLEANING
The exterior surfaces can be kept clean and attractive 
by regularly wiping with a clean soft cloth. Any 
discoloration can be removed with a non-abrasive 
cleaner.
For model 502Z, the heating elements may be raised 
for access to the drip pans, which may be removed for 
cleaning and the bottom pan may be removed by 
sliding pan forward.
REPLACEMENT OF INFINITE CONTROL
BE SURE POWER IS DISCONNECTED 
BEFORE ATTEMPTING TO SERVICE UNIT.
1. Pull control knobs on front panel forward to 
remove.
2. Remove 4 screws from front panel and tilt front 
panel forwards.
3. Remove the nut that mounts the inoperative 
control and pull the control to the side.
4. Remove one wire at a time from the inoperative 
control and connect at the same terminal on the 
new control. Carefully check to see that proper 
wires have been connected to the terminals of the 
control. See attached wiring diagram.
5. Assemble new control to the front panel.
MAINTENANCE AND REPAIRS
Contact the factory or one of its representatives or a 
local service company for service or maintenance if 
required.
RETAIN THIS MANUAL FOR FUTURE REFERENCE 
Part No. 2M-Z1436             Rev. C 1/8/03
4
 

Visit our Website at: www.star-mfg.com Email: service@star-mfg.com For Fax-On-Demand Literature: (800) 807-9814
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which 
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation 
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited 
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair 
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken 
to the closest Star service agency, transportation prepaid.
> Star will not assume any responsibility for loss of revenue. 
> On all shipments outside the United States and Canada, see International Warranty. 
* The warranty period for the JetStar series six (6) ounce popcorn machines is two (2) years. 
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit. 
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to Teflon/
Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the “non-stick” 
properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts and
ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or the
Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and Operating
instructions.
>This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is chargeable 
to the customer.
SERVICES NOT COVERED BY WARRANTY
 1. Travel time and mileage rendered beyond the 50 mile radius limit
 2. Mileage and travel time on portable equipment (see below)
 3. Labor to replace such items that can be replaced easily during a daily cleaning 
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
 4. Installation of equipment
 5. Damages due to improper installation
 6. Damages from abuse or misuse
 7. Operated contrary to the Operating and Installation Instructions
 8. Cleaning of equipment
 9. Seasoning of griddle plates
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below. These 
products should be taken to the Service Agency for repair:
* The Model 510F Fryer. 
* The Model 526TO Toaster Oven. 
* The Model J4R, 4 oz. Popcorn Machine. 
* The Model CFS Series Food Steamer. 
* The Model 526WO Warming Oven. 
* The Model 518CM & 526CM Cheese Melter. 
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers. 
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer. 
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers. 
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer. 
* All Condiment Dispensers except the Model CSD & HPD Series Dispenser. 
* All Specialty Food Warmers except Model 130R, 500, 11RW Series, and 11WSA Series.
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls 
16 . Replacement of bulbs
17. Replacement of fuses 
18 . Repair of damage created during transit, delivery, &
installation OR created by acts of God
  ALL: 
* Pop-Up Toasters 
* Butter Dispensers 
* Pretzel Merchandisers 
* Pastry Display Cabinets 
* Nacho Chip Merchandisers 
* Accessories of any kind 
* Sneeze Guards 
* Pizza Ovens 
* Heat Lamps 
* Hot Cups 
* Pumps
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
Part# 2M-4497-2 10/02 RB
5
 

PARTS LIST EFFECTIVE
  1/8/03 Rev. C
MODEL
502Z Star-Max Electric Hot Plate
  Number
 Key
 Number
1 2R-Z1431 2 KNOB-THERMOSTAT 
2 2M-Z6324 1 FRONT GRAPHIC 
3 I3-Z6315 1 FRONT PANEL 
4 2J-Y7114 2 PILOT LIGHT 
5 2J-6403 2 CONTROL-INFINITE 240V 
6 2C-9938 2 ADAPTER-TERMINAL 
7 2A-Z0314 4 FOOT 4" DIE CAST 
8 I3-Y7708 1 SLIDE, DRAWER
9 I3-Y7694 1 DRAWER 
10 I3-502010 1 BACK WELD ASSEMBLY 
11 G3-Y7788 1 COVER, HANDY BOX 
12 2C-Y2344 1 TERMINAL-GROUND 
13 2K-8043 4 BUSHING - HEYCO #5 
14 I3-Y7822 2 COVER-TERMINAL BLOCK 
15 2N-Y7779 2 ELEMENT 
16 2D-6470 2 PAN-REFLECTOR 
17 2P-6468 2 RING-ELEMENT ADAPTER 
18 I3-Y7891 4 CHAIN STRAIN RELIEF 
19 I3-502020 1 502Z, 502ZS WELD ASSEMBLY 
20 I3-602004 1 LINER ASSY RIGHT 
21 H3-Z1339 2 SIDE (LEFT/RIGHT) 
22 I3-502016 1 LINER ASSY LEFT 
23 I3-60 200 5 1 CENTER ANGLE WELD ASSY 
24 I3-Y7403 1 ANGLE, FRONT BOTTOM 
25 I3-Y7405 1 ANGLE, TOP 
26 I3-Y7463 1 COVER CONTROL
   Part
  Number
Per
Unit
Description
 IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED       PAGE
     INCLUDE MODEL AND SERIAL NUMBER OF
Some items are included for illustrative purposes only and in certain instances may not be available.
 Star Manufacturing International, Inc.
8
1 
1
 

PARTS LIST EFFECTIVE
  1/8/03 Rev. C
MODEL
502FZ Star-Max Electric Hot Plate
  Number
 Key
 Number
1 2R-1431 2 KNOB-THERMOSTAT 
2 2M-Z6324 1 FRONT GRAPHIC 
3 I3-Z6315 1 FRONT PANEL 
4 2J-Y7114 2 PILOT LIGHT 
5 2J-6403 2 CONTROL-INFINITE 240V 
6 2C-9938 2 ADAPTER-TERMINAL 
7 2A-Z0314 4 FOOT 4" DIE CAST 
8 I3-502010 1 BACK WELD ASSEMBLY
9 G3-Y7788 1 COVER, HANDY BOX 
10 2C-Y2344 1 TERMINAL-GROUND 
11 2K-8043 4 BUSHING-HEYCO #5 
12 I1-162117 2 CLAMP ASSEMBLY 
13 I3-502021 1 502FZ TOP WELD ASSEMBLY 
14 2N-Y3301 2 ELEMENT 
15 H3-Z1339 2 SIDE (RIGHT/LEFT) 
16 I3-502016 1 LINER ASSY LEFT 
17 I3-602004 1 LINER ASSY RIGHT 
18 I3-602005 1 CENTER ANGLE WELD ASSY 
19 I3-Y7403 1 ANGLE FRONT BOTTOM 
20 I3-Y7405 1 ANGLE, TOP 
21 I3-Y7463 1 COVER CONTROL 
22 I3-Y7481 1 BOTTOM
   Part
  Number
Per
Unit
Description
 IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED       PAGE
     INCLUDE MODEL AND SERIAL NUMBER OF
Some items are included for illustrative purposes only and in certain instances may not be available.
 Star Manufacturing International, Inc.
10
1 
1