These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
you call to ensure a faster service.
SAFETY SYMBOL
Model No.
Serial No.
Voltage
Purchase Date
Business8:00 am to 4:30 p.m. Central Standard Time
Hours:
Mailing Address: Star International Holdings Inc., Company
10 Sunnen Drive
St. Louis, MO 63143
U.S.A
2
PRODUCT IDENTIFICATION
Star Mfg. International Double Warmers, Models:
3DWSA, 3DWLA, 3DWLA-HS
SPECIFICATIONS:
MODEL 3DWSA-4H 120V - STAINLESS STEEL WITH INSETS and COVERS
Capacity: 4-1/8 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1000wt; 8.4a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSA-P 120V - STAINLESS STEEL WITH 1 1 OZ. LADLE and 1 PUMP
(INSERTS AND COVERS ARE OPTIONAL)
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1000wt; 8.4a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21-1/2 lbs.
MODEL 3DWSA-PP 120V - STAINLESS STEEL WITH 2 PUMPS
Capacity: 3-1/2 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1000wt; 8.4a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21 lbs.
MODEL 3DWSA-FW 120V - STAINLESS STEEL, (INSETS WITH COVERS SSB-4 or SSB-4H, and
LADLES - OPTIONAL)
Capacity: 4-1/8 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1000wt; 8.4a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 21 lbs.
MODEL 3DWLA-4H 120V - LIGHTED WITH INSETS and COVERS and 5* SIGNS
Capacity: 4-1/8 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1060wt; 8.8a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLA-P 120V - LIGHTED WITH 1 INSET and COVER, 1 PUMP and 5* SIGNS
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1060wt; 8.8a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21-1/2 lbs.
MODEL 3DWLA-PP 120V - LIGHTED WITH 2 PUMPS and N*, F* SIGNS
Capacity: 3-1/2 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1060wt; 8.8a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21 lbs.
MODEL 3DWLA-FW 120V - LIGHTED and 5* SIGNS (INSETS WITH COVERS SSB-4 or SSB-4H,
and LADLES - OPTIONAL)
Capacity: 4-1/8 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1060wt; 8.8a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 21 lbs.
3
MODEL 3DWLA-R 120V - LIGHTED WITH INSETS and COVERS
Capacity: 4-1/8 quarts each inset
Electrical: 120V; 50/60 cycle; single phase; 1060wt; 8.8a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSA-PHS 120V - STAINLESS STEEL WITH 1 INSET and COVER, and HEATED SPOUT
and PUMP
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1015wt; 8.5a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLA-PHS120 - LIGHTED WITH 1 INSET and COVER, HEATED SPOUT
and PUMP, and 5* SIGNS
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1075wt; 9a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSAPPHS 120V - STAINLESS STEEL WITH 2 HEATED SPOUTS and 2 PUMPS
Capacity: 3-1/2 quarts each pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1030wt; 8.6a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLAPPHS 120V - LIGHTED WITH 2 HEATED SPOUTS and 2 PUMPS, and N*, CD*
SIGNS
Capacity: 3-1/2 quarts each pump bowl
Electrical: 120V; 50/60 cycle; single phase; 1090wt; 9.1a.
Dimensions: 15-1/2" D x18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSA4H240VE - STAINLESS STEEL WITH INSETS and COVER
Capacity: 4-1/8 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1000wt; 4.2a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSA-P240VE - STAINLESS STEEL WITH 1 INSET and COVER and 1 PUMP
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1000wt; 4.2a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21-1/2 lbs.
MODEL 3DWSAPP240VE - STAINLESS STEEL WITH 2 PUMPS
Capacity: 3-1/2 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1000wt; 4.2a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21 lbs.
MODEL 3DWSAFW240VE - STAINLESS STEEL (INSETS WITH COVERS SSB-4 or SSB-4H, and
LADLES - OPTIONAL)
Capacity: 4-1/8 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1000wt; 4.2a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 21 lbs.
4
MODEL 3DWLA4H240VE - LIGHTED WITH INSETS and COVERS and 6** SIGNS
Capacity: 4-1/8 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1060wt; 4.4a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLA-P240VE - LIGHTED WITH 1 INSET and COVER and 1 PUMP, and 6** SIGNS
Capacity: 4-1/8 quarts each inset; 3-1/2 quarts pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1060wt; 4.4a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21 lbs.
MODEL 3DWLAPP240VE - LIGHTED WITH 2 PUMPS and N*, F* SIGNS
Capacity: 3-1/2 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1060wt; 4.4a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 21 lbs.
MODEL 3DWLA-FW240VE - LIGHTED (INSETS WITH COVERS SSB-4 or SSB-4H and LADLES OPTIONAL) and 6** SIGNS
Capacity: 4-1/8 quarts each inset
Electrical: 240V; 50/60 cycle; single phase; 1060wt; 4.4a.
Dimensions: 11-1/2" D x 18" W x 12-1/2" H
Net Weight: 21 lbs.
MODEL 3DWSAPHS240E - STAINLESS STEEL WITH 1 INSET and COVER,
and HEATED SPOUT and PUMP
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1015wt; 4.2a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLAPHS240E - LIGHTED WITH 1 INSET and COVER, and HEATED SPOUT and PUMP,
and 6** SIGNS
Capacity: 4-1/8 quarts inset; 3-1/2 quarts pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1075wt; 4.5a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWSAPPHS24E - STAINLESS STEEL WITH 2 HEATED SPOUTS and 2 PUMPS
Capacity: 3-1/2 quarts each pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1030wt; 4.3a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs.
MODEL 3DWLAPPHS24E - LIGHTED WITH 2 HEATED SPOUTS and 2 PUMPS,
and N*, CD* SIGNS
Capacity: 3-1/2 quarts each pump bowl
Electrical: 240V; 50/60 cycle; single phase; 1090wt; 4.5a.
Dimensions: 15-1/2" D x 18" W x 15-1/2" H
Net Weight: 22 lbs
NOTES:
Bowl 3QT, SSB - OPTIONAL FOR ALL MODELS
* N - Nacho Sign, F - Fudge Sign, CD - Chili Dog Sign, BQ - BBQ Sign, C - Chili Sign
* * N - Nacho Sign, F - Fudge Sign, CD - Chili Dog Sign, BQ - BBQ Sign, C - Chili Sign, S - Soup Sign
5
CAUTION
WARNING
GENERAL INSTALLATION DATA
This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by the
general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated with
the unit prior to putting it into operation. Make sure all people associated with its use understand the
units operation & safety before they use the unit.
All shipping containers should be checked for freight damage both visible and concealed. This
unit has been tested and carefully packaged to insure delivery of your unit in perfect condition. If
equipment is received in damaged condition, either apparent or concealed, a claim must be made
with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a
request for inspection of concealed damage must be made with carrier within 15 days. Be certain to
retain all contents plus external and internal packaging materials for inspection. The carrier will make
an inspection and will supply necessary claim forms.
INSTALLATION
These food warmers are equipped for the voltage and wattage indicated on the nameplate mounted
to the bottom panel and are designed for use on alternating current (AC) only.
DO NOT CONNECT TO DIRECT CURRENT (DC).
GENERAL OPERATING INSTRUCTIONS
These warmers are designed to use the 3-1/2 quart capacity stainless steel bowls ("SSB") or with 4-
1/8 quart insets (SSB-4 or SSB-4H).
Follow these simple steps for setting up the warmer:
1. Fill the warmer bowl with one and a third quarts of hot water.
2. Place spacer into bowl.
NOTE: Use 11/16" high spacer for the pump warmer. Use 1" high spacer (tips up)
for SSB-4 or SSB-4H inset. Use 1" high spacer (tips down) for Polar Ware insets.
3. Turn warmer on.
4. Place inset (SSB-4 or SSB-4H) with food product into the water bowl. Place 3-1/2 quart bowl
(SSB) with product into the water bowl on pump model.
5. On pump model, pre-heat fudge or cheese before inserting pump. Pump will not function if fudge
or cheese is too thick.
6. Place lid over inset, or close cover on hinged inset, or place pump into fudge or cheese.
After placing pump turn it to engage into the heated spout.
7. Because the consistency of different foods varies, and because liquids and solids absorb heat
at different rates, it is impractical to specify an exact dial setting. However, at the point between
gures "3" and "4" the temperature is approximately 145° F, the proper holding temperature for
fudge. When the dial is set at the gure "5" the temperature is approximately 170° F, a good
holding temperature for cheese sauce. After pre-heating, set the thermostat to the desired
temperature.
8. Turn the control knob to the extreme left position "LOW" when not in use.
9. Do not keep unit on high heat for more than 45 minutes, as the food product may become
overheated.
DO NOT TOUCH THE HEATED SPOUT WITHOUT HEAT INSULATING MITTENS
OR OTHER MEANS OF BURN PREVENTION.
DO NOT OPERATE UNIT WITHOUT WATER. CHECK WATER LEVEL
FREQUENTLY.
6
CAUTION
CLEANING INSTRUCTIONS
IMPORTANT
Stainless steel may corrode if not cleaned properly.
Clean and dry the heated bowl inside the warmer every night. Use a soft cloth and mild soap to keep
exterior surfaces bright and shining. To keep the inside surface of the bowl clean, use S.O.S. or Brillo
pads as often as necessary. Do not use detergents, strong abrasives or metal scouring pads on
exterior surface of warmer.
DO NOT IMMERSE IN WATER AT ANY TIME.
PUMP CLEANING
Before using and at least daily, disassemble the pump and wash all parts.
To disassemble pump:
1. Unscrew nut-cylinder. Pull pump-plunger from pump chamber.
2. Unscrew knob from plunger assembly and disassemble.
3. Unscrew cap-tube and nut-sleeve-tube from dispense tube. Remove cover from pump assembly.
4. Remove pin "U" from pump assembly and disengage dispense tube from pump
chamber.
5. Remove balls from pump chamber.
6. Wash all parts thoroughly in hot soapy water and rinse thoroughly. Use 18" long brush to clean
inside of dispensing tube. Reassemble pump. When reassembling pump, wet o-ring with edible
vegetable oil, then reassemble. Make sure all parts are in their proper place.
CAUTION
SANITIZING PUMP ASSEMBLIES
It is recommended that the pump assembly be sanitized after routine disassembly and cleaning.
Prepare a 200 ppm quaternary solution (similar to Pro-Quat 103). Immerse all pump parts in this
solution for at least 60 seconds, remove and let air dry. Reassemble the pump.
PRIMING PUMP
Three (3) strokes of the pump plunger are necessary to initially prime and vend thick food products.
If pump does not dispense product properly, remove plunger assembly from pump and make sure the
plunger "o" ring is in place on the pump plunger. If the "o" ring is missing disassemble the pump parts
and make certain the "o" ring is not in the pump plunger tube, pump chambers or vend tube before
replacing "o" ring.
FAILURE TO DO THIS CAN CAUSE A BROKEN "O" RING TO BE PUMPED OUT
WITH THE FOOD BEING VENDED.
SIGN REPLACEMENT
1. Unplug cord from the receptacle.
2. Push front plastic panel up using a plastic pin or very small screwdriver.
3. Pull forward on the bottom edge of the plastic panel and remove it.
4. Replace the sign.
5. Place the front plastic panel back into its original position.
LIGHT BULB REPLACEMENT
1. Unplug cord from the receptacle.
2. Remove both front panels as stated above.
3. Replace bulbs with a 10 or 15 watt candelabra base for 120V or a 10 watt
medium base for 240V.
MAINTENANCE AND REPAIRS
Contact the factory, a service representative or a local service company for service or required
maintenance.
7
2M-4497-2 6/1312
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is ve (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners, abrasive pads, product identiers and
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
SERVICES NOT COVERED BY WARRANTY
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls or reset buttons
16. Replacement of bulbs
17. Replacement of fuses
18. Repair of damage created during transit, delivery, &
installation OR created by acts of God
* The Model 510FD, 510FF Fryer.
* The Model 526TOA Toaster Oven.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
8
MODEL:
3DWSA, 3DWLA
THIS DRAWING CONTAINS INFORMATION CONFIDENTIAL TO STAR MFG. INT'L. INC.
NO REPRODUCTION OR DISCLOSURE OF ITS CONTENTS IS PERMITTED.