Star 39634230 User Manual

SM-T400I SERIES

Hardware Manual

Mobile Printer

Federal Communications Commission

Radio Frequency Interference Statement

is device complies with part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) is device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes :

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible

d’en compromettre le fonctionnement.

FCC WARNING:

Changes or modications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF

interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.

NOTE:

is equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference in a

residential installation. is equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment o and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

- Consult the dealer or an experienced radio/ TV technician for help.

CAN ICES-3 (B) / NMB-3 (B)

is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets

the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency

(RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without maximum

permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated keeping the radiator

at least 20cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

Cet équipement est conforme aux limites d”exposition aux rayonnements énoncées pour un environnement non

contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices d’exposition dans le Supplément

C à OET65 et d”exposition aux fréquences radioélectriques (RF) CNR-102 de l”IC. Cet équipement émet une énergie

RF très faible qui est considérée conforme sans évaluation de l”exposition maximale autorisée. Cependant, cet

équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le

corps (à l”exception des extrémités : mains, poignets, pieds et chevilles).

English: Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless

Deutsch: [German]

Svenska: [Swedish]

Español: [Spanish]

Português: [Portuguese]

Français: [French]

Suomi: [Finnish]

Italiano: [Italian]

Dansk: [Danish]

Nederlands: [Dutch]

Eesti: [Estonian]

Ελληνική: [Greek]

Device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Hiermit erklärt STAR MICRONICS CO.,LTD., dass sich das Gerät Wireless Device in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG bendet.

Härmed intygar STAR MICRONICS CO.,LTD. att denna Wireless Device står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Device cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

STAR MICRONICS CO.,LTD. declara que este Wireless Device está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.

Par la présente STAR MICRONICS CO.,LTD. déclare que l'appareil Wireless Device est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.

STAR MICRONICS CO.,LTD. vakuuttaa täten että Wireless Device tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

Con la presente STAR MICRONICS CO.,LTD. dichiara che questo Wireless Device è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Undertegnede STAR MICRONICS CO.,LTD. erklærer herved, at følgende udstyr Wireless Device overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.

Hierbij verklaart STAR MICRONICS CO.,LTD. dat het toestel Wireless Device in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.

Käesolevaga kinnitab STAR MICRONICS CO.,LTD. seadme Wireless Device vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO.,LTD. ΔΗΛΩΝΕΙ ΟΤΙ Wireless Device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/EK.

Slovensky: [Slovak]

Slovensko: [Slovenian]

Česky: [Czech]

Magyar:

Hungarian

[

Български: [Bulgarian]

Polski: [Polish]

Malti: [Maltese]

Latviski: [Latvian]

Lietuvių : [Lithuanian]

Norsk : [Norwegian]

Română : [Romanian]

Hrvatski : [Croatian]

STAR MICRONICS CO.,LTD. týmto vyhlasuje, že Wireless Device spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.

STAR MICRONICS CO.,LTD. izjavlja, da je ta Wireless Device v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.

STAR MICRONICS CO.,LTD. tímto prohlašuje, že tento Wireless Device je ve shodě se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.

Alulírott, STAR MICRONICS CO.,LTD. nyilatkozom, hogy

]

a Wireless Device megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EK irányelv egyéb elõírásainak.

това Безжично устройство е в съответствие със задължителните изисквания и другите приложими разпоредби на Директива 1999/5/EO.

Niniejszym STAR MICRONICS CO.,LTD. oświadcza, że Wireless Device jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/ WE.

Hawnhekk, STAR MICRONICS CO.,LTD., jiddikjara li dan Wireless Device jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm d-Dirrettiva 1999/5/ KE.

Ar šo STAR MICRONICS CO.,LTD. deklarē, ka Wireless Device atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Šiuo STAR MICRONICS CO.,LTD. deklaruoja, kad šis Wireless Device atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

STAR MICRONICS CO.,LTD. erklærer herved at utstyret Wireless Device er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Prin prezenta STAR MICRONICS CO., LTD. declară că acest dispozitiv este conform cu cerinţele esenţiale și alte prevederi relevante ale directivei 1999/5/CE.

Ovime Star Micronics CO., LTD. Izjavljuje da je bežični uređaj u skladu s osnovnim zahtjevima i drugim važnim odredbama direktive 1999/5/EZ.

Italia: l'uso pubblico è soggetto ad autorizzazione generale da parte del rispettivo provider di servizi.

Noorwegen: dit sublid geldt niet voor het geograsche gebied binnen een straal van 20 km vanaf het centrum van Ny-Alesund

This statement will be applied only for the printers marketed in Europe.

STAR　MICRONICS CO.,LTD. Head Office 20-10 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka, 422-8654, Japan Tel. + 81-54-263-1111 Fax. + 81-54-263-1057

STAR Quality Technical Center 18-12 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka, 422-8001, Japan Tel. + 81-54-263-1303 Fax. + 81-54-263-6650

Declaration of Conformity

We declare, under our solo responsibility, that the product to which this declaration relates complies with the provisions of following European Directives:

1999/5/EC 2011/65/EU

harmonised standard

RADIO ： EN 300 328 V1.9.1 EMC ： EN 301 489-1 V1.9.2

EN 301 489-17 V2.2.1 EN 55022 : 2010 / AC:2011 Class B EN 61000-3-2 : 2014 EN 61000-3-3 : 2013 EN 55024 : 2010

SAFETY ： EN 60950-1 : 2006 +A11:2009 +A1:2010 +A12:2011 +A2:2013

EN 62479 : 2010

ENVIRONMENT： EN 50581: 2012

Manufacturer’s Name Manufacturer’s Address

Star Micronics Co.,Ltd. 20-10 Naka

oshida, Suruga-ku, Shizuoka-shi

Shizuoka 422-8654 Japan

Importer’s Name Importer’s Address

Type of Equipment Model Name Ref. Radio Report No. Ref. EMC Report No. Ref. Safety Cert. No. Ref. Environ. Report No.

Place (Signature)

Date (Full Name)

High Wycombe - U.K.

Dec. 07 , 2016 David Pearce

Star Micronics Europe Ltd. Star House, Peregrine Business Park, Gomm Road,

High Wycombe, Bucks. HP13 7DL, U.K.

Thermal Printer WSP-i450 ETLT16810.0096 ETLE160810.0698 ETLS160810.0096 WSP-i450-RoHS2-01

Year of 1st CE mark (Position)

'15 Technical Director

Trademark acknowledgments

400I : Star Micronics Co., Ltd.

SM-T

Notice

• The contents of this manual are subject to change without notice.

• All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,

should any errors be detected, STAR would greatly appreciate being informed of them.

• The above not　withstanding, STAR can assume no responsibility for any errors in this manual.

• iPad, iPhone, iPod touch and Retina are trademarks of Apple Inc., registered in the U.S. and other countries.

iPad Air, iPad mini and Lightning are trademarks of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

• Android is a trademark of Google Inc.

• Windows is registered trademarks of Microsoft Corporation.

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

2013-2016 Star Micronics Co., Ltd.

Caution Symbol

This symbol is placed near the thermal head to indicate that it may be hot. Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it.

This symbol is placed near the thermal head to indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.

Safety Precautions

To use this product in safety, please follow the precautions given below.

WARNING

If you notice smoke, a strange smell, or a strange sound, turn o the power immediately, and remove the

battery pack and battery charger. en contact a Star Micronics dealer.

Please be sure to read

If any foreign material (metal scraps, water, or other uid) enters the printer, immediately turn o the

printer and remove the battery charger and/or battery pack. en, contact your dealer for advice. Con-

tinued use of the printer could result in a re.

Never attempt to repair the printer yourself. Also do not disassemble or modify the product.

Doing so could lead to injury, re, or electric shock.

Do not touch the tear bar.

- ere is a tear bar inside the paper outlet slot. Not only should you not put your hand in the paper out-

let slot while printing is in progress, never put your hand into the outlet even when printing is not in

progress.

- e printer cover can be opened when replacing the paper. However, since the tear bar is on the inside

of the printer cover, be careful not to place your face or hands too close to the tear bar.

During and immediately aer printing, the area around the thermal head is very hot.

Do not touch it, as you could be burned.

If any battery f luid gets on your skin or clothing, immediately wash the affected area with fresh

water. Otherwise, skin damage may result.

e battery pack may be hot immediately aer the product has been used.

Using the Printer

Some semiconductors can be damaged by static electricity.

Be sure to turn o the printer when inserting or removing the battery pack.

Do not drop the printer or hit it against a hard object.

Do not open the printer cover while the printer is printing.

Before you open the printer cover, make sure that printing data is not being sent to the printer.

Do not unplug or plug in a communication cable while the printer is printing or during communication.

Do not touch a communication connector while the printer is printing.

Turn o the printer when you are not using it.

When the printer is used in a low temperature environment or when a PIN pad or other device that needs

electricity is connected to the printer, the battery’s performance will be diminished, and the amount of time

that you can use the printer for may be reduced.

Do not pull out paper while the printer cover is closed.

The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with

metal objects, sandpaper, etc.

Printing quality may suer if the thermal head heating element becomes soiled by being touched with your

hands. Do not touch the thermal head heating element.

ere is a risk of damage to the driver IC of the thermal head from static electricity.

Never directly touch the IC.

Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.

ermal Paper Handling

Only use thermal paper with the designated specications.

e printing quality and working life of the thermal head cannot be guaranteed if any paper other than that

recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working

life of the thermal head. Please exercise caution.

Store the thermal paper in a cool, dry, dark location.

Do not rub the thermal paper with a hard object.

Do not leave the thermal paper in contact with plastic lm, an eraser, or adhesive tape for a long period of

time.

Do not stack the thermal paper on fresh diazo copies or wet-type copies.

Do not use chemical glue on the thermal paper.

Do not use thermal paper that has been stored for a long period of time.

Operating Environment for the Printer

Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.

Do not use the printer in an environment in which it will be subject to strong shaking while it is printing.

Be careful to ensure that the printer is not exposed to direct sunlight.

e appropriate environment for using the printer is described below.

Temperature: -10°C to 50°C (ermal paper) , 0°C to 50°C (ermal label)

Humidity: 30 % RH to 80 % RH (no condensation)

Do not place the printer near a copying machine or other device that produces a strong electromagnetic eld.

Keep the printer suciently removed from heaters and other sources of heat.

Use the printer in a clean, low-humidity environment that is free from dust.

Avoid using the printer in high-humidity rooms.

We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for

long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is near-

by and easy to access.

Printer Maintenance

Thermal paper:

Thermal label:

ermal head

Dip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean the heating area

of the head.

Platen

While turning the platen, use a so, dry cloth to lightly rub the entire surface of the platen and remove any

foreign objects.

Paper storage unit and the surrounding area

Remove any dirt, dust, pieces of paper, etc., from the paper storage unit.

Card reader

Regularly blow air onto the card reader to remove any dust from the card slot.

Using a Magnetic Card

Please perform the following maintenance every 6 months. Please perform the following maintenance every 1km (100 roll

paper

Do not bring magnets near the card, and do not store the card near a device that produces a magnetic eld

(such as a mobile phone, speaker, or TV).

If you do so, the data on the card may be deleted.

Do not leave the card in a high-temperature environment (such as the dashboard of a car).

If you do so, the card may bend.

Do not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to the card.

Failing to follow the above precautions could cause the card to stop working properly.

Table of Contents

1. Product Overview.........................................................................................................1

1.1 Printer & Accessories ................................................................................................................................ 2

1.2 External Appearance and Part Names ................................................................................................. 3

2. Setup ..............................................................................................................................4

2.1 Battery Pack ................................................................................................................................................ 4

2.1.1 Inserting into the Printer or the Battery Holder .........................................................................................4

2.1.2 Charging the Battery ......................................................................................................................................... 5

2.2 Bluetooth ..................................................................................................................................................... 8

2.2.1 Pairing ................................................................................................................................................................... 8

2.2.2 Auto Connection Function (only for iOS

2.3 Loading Paper...........................................................................................................................................10

2.4 Belt Clip ......................................................................................................................................................12

) .................................................................................................9

2.4.1 Attaching to the Printer ..................................................................................................................................12

2.4.2 Using the Belt Clip ............................................................................................................................................12

3. Printer Features ...........................................................................................................13

3.1 Control Panel ............................................................................................................................................13

3.1.1 Button .................................................................................................................................................................13

3.1.2 Panel Lamp ........................................................................................................................................................13

3.1.3 LCD ......................................................................................................................................................................13

3.2 Self Test ...................................................................................................................................................... 14

3.2.1 Self Test Procedure ..........................................................................................................................................14

3.2.2 Printing the Bluetooth Device Name and MAC Address .......................................................................14

3.3 Memory Switch Setting (By the buttons on the printer.) ..............................................................15

3.4 HEX Dump Mode .....................................................................................................................................23

3.5 Instruction for Auto Power Down(Sleep) Mode .............................................................................. 24

3.6 Card Reading (Only for Model with Card Reader) ...........................................................................24

4. Paper ........................................................................................................................... 25

4.1 Thermal Paper ..........................................................................................................................................25

4.1.1 Paper Specications ........................................................................................................................................25

4.1.2 Recommended Paper .....................................................................................................................................25

4.1.3 Printing Range ..................................................................................................................................................25

4.2 Thermal Label ...........................................................................................................................................26

4.2.1 Paper Specications ....................................................................................................................................... 26

4.2.2 Recommended Paper .................................................................................................................................... 26

4.2.3 Printing Range ................................................................................................................................................. 26

4.2.4 Memory Switch Settings ............................................................................................................................... 26

4.3 Black Mark Specication ........................................................................................................................ 27

5. General Specications ............................................................................................... 28

6. Release History .......................................................................................................... 30

This manual supports the following rmware version.

Firmware Version: Ver 4.0 or later

Refer to the appropriate hardware manual which supports the rmware version of your printer. The rmware version can be conrmed by the self-test. (Refer to 3.2. Self Test.)

1. Product Overview

This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing.

The characteristics of this printer are listed below:

• Compact size (150.9 ×136.6 × 63.3 mm) <Model without Card Reader>

• Extremely light and mobile (735 g)

• Up to 24 hours of battery-powered operation (12 receipts per hour / Auto Power Down Mode)

• International Splash/Dust Proof “IP54” Certied

• 1.5m Drop Resistance (Tough Rubber Type Case Design) *Our test procedure, Not guarantee

• Support High Quality Print Mode (Double-Stroke Mode)

• Very silent printing thru direct thermal printing method

• High speed (80 mm/sec, max.)

• Standard-equipped dual interface (RS-232C serial interface and Bluetooth Ver. 2.1 + EDR interface)

• Support for secure Bluetooth communications Support for Bluetooth Security Mode 3 (PINs of up to 16 digits in length) Non-discoverable mode can be oered (Factory option)

• Support Magnetic Stripe Reader <Model with Card Reader>

• Support Graphic LCD(128×32 dots) with Blue LED Backlight

• Belt Clip as a standard accessory

• Support text and graphic printing

• Bit-Image(Logo) Store Function “Use Logo Store Tool to store a logo.”

• Drop-in design that makes it easy to load paper

• Support thermal label printing

• A printer cover that can be opened with the touch of a button

• Printer cover open sensor, paper-out sensor and black mark sensor

• Flow control : Software (XON/XOFF) ※ Hardware ow control not supported in printer

• Apple Certied to print directly from iOS devices over Bluetooth

• Easy set-up to switch from printing directly from iOS to Android devices

(Operating systems except Mac OS switch automatically)

- 1 -

1.1 Printer & Accessories

The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer

POWER

ERROR

FEED

Battery Pack Printer paper samplePrinter Belt Clip

that you bought the product.

Serial Communication Cable Battery ChargerSafety Instruction Sheet

The optional items for this printer are listed below.

Shoulder Strap

Extra Battery Pack

Car Charger

Battery Holder

4 Unit Battery Charger (Special Battery Charger + 4 Unit Holder)

- 2 -

1.2 External Appearance and Part Names

Charge Connector

Serial Connector

Don’t connect USB mini B cable here.

Protection Film

Black Mark Sensor

Platen Gear

Printer Cover

Platen

Mechanism

Paper End Sensor

Remove the lms if you do not need them.

Power Button

Power Lamp

Magnetic Stripe Reader

< Model with Card Reader >

LCD

Cover Open Switch

Error Lamp

Belt Clip

Battery Pack

- 3 -

+ 28 hidden pages