Star 39634040 User Manual

Mobile Printer

SM-T300i SERIES

Hardware manual

Federal Communications Commission

Radio Frequency Interference Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

FCC CAUTION:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF interference suppression, if a ferrite core is provided with this device, affix it to the interface cable.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65.

This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE).

But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person”s body (excluding extremities: hands, wrists, feet and ankles).

English:	Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless
	Device is in compliance with the essential requirements and
	other relevant provisions of Directive 1999/5/EC.
Deutsch:	Hiermit erklärt STAR MICRONICS CO.,LTD., dass sich das Gerät
[German]	Wireless Device in Übereinstimmung mit den grundlegenden
	Anforderungen und den übrigen einschlägigen Bestimmungen
	der Richtlinie 1999/5/EG befindet.
Svenska:	Härmed intygar STAR MICRONICS CO.,LTD. att denna
[Swedish]	Wireless Device står I överensstämmelse med de väsentliga
	egenskapskrav och övriga relevanta bestämmelser som
	framgår av direktiv 1999/5/EG.
Español:	Por medio de la presente STAR MICRONICS CO.,LTD. declara
[Spanish]	que el Wireless Device cumple con los requisitos esenciales y
	cualesquiera otras disposiciones aplicables o exigibles de la
	Directiva 1999/5/CE.
Português:	STAR MICRONICS CO.,LTD. declara que este Wireless Device está
[Portuguese]	conforme com os requisitos essenciais e outras disposições da
	Directiva 1999/5/CE.
Français:	Par la présente STAR MICRONICS CO.,LTD. déclare que l'appareil
[French]	Wireless Device est conforme aux exigences essentielles et aux
	autres dispositions pertinentes de la directive 1999/5/CE.
Suomi:	STAR MICRONICS CO.,LTD. vakuuttaa täten että Wireless Device
[Finnish]	tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten
	ja sitä koskevien direktiivin muiden ehtojen mukainen.
Italiano:	Con la presente STAR MICRONICS CO.,LTD. dichiara che questo
[Italian]	Wireless Device è conforme ai requisiti essenziali ed alle altre
	disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Dansk:	Undertegnede STAR MICRONICS CO.,LTD. erklærer herved, at
[Danish]	følgende udstyr Wireless Device overholder de væsentlige krav
	og øvrige relevante krav i direktiv 1999/5/EF.
Nederlands:	Hierbij verklaart STAR MICRONICS CO.,LTD. dat het toestel
[Dutch]	Wireless Device in overeenstemming is met de essentiële eisen
	en de andere relevante bepalingen van richtlijn 1999/5/EG.
Eesti:	Käesolevaga kinnitab STAR MICRONICS CO.,LTD. seadme
[Estonian]	Wireless Device vastavust direktiivi 1999/5/EÜ põhinõuetele
	ja nimetatud direktiivist tulenevatele teistele asjakohastele
	sätetele.
Ελληνική:	ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO.,LTD. ΔΗΛΩΝΕΙ ΟΤΙ
[Greek]	Wireless Device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ
	ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ
	1999/5/EK.

Slovensky:	STAR MICRONICS CO.,LTD. týmto vyhlasuje, že Wireless Device
[Slovak]	spĺňa základné požiadavky a všetky príslušné ustanovenia
	Smernice 1999/5/ES.
Slovensko:	STAR MICRONICS CO.,LTD. izjavlja, da je ta Wireless Device v
[Slovenian]	skladu z bistvenimi zahtevami in ostalimi relevantnimi določili
	direktive 1999/5/ES.
Česky:	STAR MICRONICS CO.,LTD. tímto prohlašuje, že tento Wireless
[Czech]	Device je ve shodě se základními požadavky a dalšími
	príslušnými ustanoveními smernice 1999/5/ES.
Magyar:	Alulírott, STAR MICRONICS CO.,LTD. nyilatkozom, hogy aWireless
[Hungarian]	Device megfelel a vonatkozó alapvetõ követelményeknek és az
	1999/5/EK irányelv egyéb elõírásainak.
Български:	това Безжично устройство е в съответствие със
[Bulgarian]	задължителните изисквания и другите приложими
	разпоредби на Директива 1999/5/EO.
Polski:	Niniejszym STAR MICRONICS CO.,LTD. oświadcza, że Wireless
[Polish]	Device jest zgodny z zasadniczymi wymogami oraz pozostałymi
	stosownymi postanowieniami Dyrektywy 1999/5/WE.
Malti:	Hawnhekk, STAR MICRONICS CO.,LTD., jiddikjara li dan Wireless
[Maltese]	Device jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti
	oħrajn relevanti li hemm fid-Dirrettiva 1999/5/KE.
Latviski:	Ar šo STAR MICRONICS CO.,LTD. deklarē, ka Wireless Device
[Latvian]	atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar
	to saistītajiem noteikumiem.
Lietuvių :	Šiuo STAR MICRONICS CO.,LTD. deklaruoja, kad šis Wireless
[Lithuanian]	Device atitinka esminius reikalavimus ir kitas 1999/5/EB
	Direktyvos nuostatas.

Norsk : [Norwegian]

Română : [Romanian]

Hrvatski : [Croatian]

STAR MICRONICS CO.,LTD. erklærer herved at utstyret Wireless Device er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Prin prezenta STAR MICRONICS CO., LTD. declară că acest dispozitiv este conform cu cerinţele esenţiale și alte prevederi relevante ale directivei 1999/5/CE.

Ovime Star Micronics CO., LTD. Izjavljuje da je bežični uređaj u skladu s osnovnim zahtjevima i drugim važnim odredbama direktive 1999/5/EZ.

Italia: l’uso pubblico è soggetto ad autorizzazione generale da parte del rispettivo provider di servizi.

Norge: Dette avsnittet gjelder ikke det geografiske området innenfor en radius på 20 km fra sentrum av NyÅlesund.

This statement will be applied only for the printers marketed in Europe.

STAR MICRONICS CO.,LTD. Head Office

20-10 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka, 422-8654, Japan

Tel. + 81-54-263-1111 Fax. + 81-54-263-1057

STAR Quality Technical Center

18-12 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka, 422-8001, Japan

Tel. + 81-54-263-1303 Fax. + 81-54-263-6650

Declaration of Conformity

We declare, under our solo responsibility, that the product to which this declaration relates complies with the provisions of following European Directives:

	1999/5/EC
	2011/65/EU , 2015/863
harmonised standard	EN 300 328 V1.9.1
RADIO	EN 300 328 V1.9.1
EMC	EN 301 489-1 V1.9.2
	EN 301 489-17 V2.2.1
	EN 55032 : 2012 / AC:2013 Class B
	EN 61000-3-2 : 2014
	EN 61000-3-3 : 2013
	EN 55024 : 2010
SAFETY	EN 60950-1 : 2006 +A11:2009 +A1:2010 +A12:2011 +A2:2013
	EN 62479 : 2010
ENVIRONMENT	EN 50581: 2012
Manufacturer’s Name	Star Micronics Co.,Ltd.
Manufacturer’s Address	20-10 Nakayoshida, Suruga-ku, Shizuoka-shi,
	Shizuoka 422-8654 Japan
Importer’s Name	Star Micronics Europe Ltd.
Importer’s Address	Star House, Peregrine Business Park, Gomm Road,
	High Wycombe, Bucks. HP13 7DL, U.K.
Type of Equipment	Thermal Printer
Model Name	WSP-i350
Ref. Radio Report No.	ETLT160623.0068
Ref. EMC Report No.	ETLE160623.0553 , ETLE160623.0555-01
Ref. Safety Cert. No.	ETLS160623.0073
Ref. Environ. Report No.	WSP-i350-RoHS-02


Place	High Wycombe - U.K.			(Signature)
Date	06-03-2017		David Pearce	(Full Name)
Year of 1st CE mark		'15	Technical Director	(Position)

Trademark acknowledgments

SM-T300i : Star Micronics Co., Ltd.

Notice

•The contents of this manual are subject to change without notice.

•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.

•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

•Mac, iPad, iPhone, iPod touch and Retina are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Air, iPad mini and Lightning are trademarks of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

•Android is a trademark of Google Inc.

•Windows is registered trademarks of Microsoft Corporation.

•The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

Caution Symbol

This symbol is placed near the thermal head to indicate that it may be hot.

Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it.

This symbol is placed near the thermal head to indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.

Safety Precautions Please be sure to read

To use this product in safety, please follow the precautions given below.

WARNING

PIf you notice smoke, a strange smell, or a strange sound, turn off the power immediately, and remove the battery pack and battery charger. Then contact a Star Micronics dealer.

PIf any foreign material (metal scraps, water, or other fluid) enters the printer, immediately turn off the printer and remove the battery charger and/or battery pack. Then, contact your dealer for advice. Continued use of the printer could result in a fire.

PNever attempt to repair the printer yourself. Also do not disassemble or modify the product. Doing so could lead to injury, fire, or electric shock.

PDo not touch the tear bar.

-There is a tear bar inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress.

-The printer cover can be opened when replacing the paper. However, since the tear bar is on the inside of the printer cover, be careful not to place your face or hands too close to the tear bar.

PDuring and immediately after printing, the area around the thermal head is very hot. Do not touch it, as you could be burned.

PIf any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh water. Otherwise, skin damage may result.

PThe battery pack may be hot immediately after the product has been used.

nUsing the Printer

PSome semiconductors can be damaged by static electricity.

Be sure to turn off the printer when inserting or removing the battery pack.

PDo not drop the printer or hit it against a hard object.

PDo not open the printer cover while the printer is printing.

PBefore you open the printer cover, make sure that printing data is not being sent to the printer.

PDo not unplug or plug in a communication cable while the printer is printing or during communication.

PDo not touch a communication connector while the printer is printing.

PTurn off the printer when you are not using it.

PWhen the printer is used in a low temperature environment or when a PIN pad or other device that needs electricity is connected to the printer, the battery’s performance will be diminished, and the amount of time that you can use the printer for may be reduced.

PDo not pull out paper while the printer cover is closed.

PThe heating element and the driver IC of the thermal head are easily damaged. Do not touch them with metal objects, sandpaper, etc.

PPrinting quality may suffer if the thermal head heating element becomes soiled by being touched with your hands. Do not touch the thermal head heating element.

PThere is a risk of damage to the driver IC of the thermal head from static electricity. Never directly touch the IC.

PDo not operate the printer if there is moisture on the front surface of the head from condensation, etc.

n Thermal Paper Handling

POnly use thermal paper with the designated specifications.

The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working life of the thermal head. Please exercise caution.

PStore the thermal paper in a cool, dry, dark location.

PDo not rub the thermal paper with a hard object.

PDo not leave the thermal paper in contact with plastic film, an eraser, or adhesive tape for a long period of time.

PDo not stack the thermal paper on fresh diazo copies or wet-type copies.

PDo not use chemical glue on the thermal paper.

PDo not use thermal paper that has been stored for a long period of time.

n Operating Environment for the Printer

Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.

PDo not use the printer in an environment in which it will be subject to strong shaking while it is printing.

PBe careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below. Temperature: -10°C to 50°C

Humidity: 30 % RH to 80 % RH (no condensation)

PDo not place the printer near a copying machine or other device that produces a strong electromagnetic field.

PKeep the printer sufficiently removed from heaters and other sources of heat.

PUse the printer in a clean, low-humidity environment that is free from dust.

PAvoid using the printer in high-humidity rooms.

PWe recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

n Printer Maintenance

Please perform the following maintenance every 6 months.

PThermal head

Dip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean the heating area of the head.

PPlaten

While turning the platen, use a soft, dry cloth to lightly rub the entire surface of the platen and remove any foreign objects.

PPaper storage unit and the surrounding area

Remove any dirt, dust, pieces of paper, etc., from the paper storage unit.

PCard reader

Regularly blow air onto the card reader to remove any dust from the card slot.

n Using a Magnetic Card

PDo not bring magnets near the card, and do not store the card near a device that produces a magnetic field (such as a mobile phone, speaker, or TV).

If you do so, the data on the card may be deleted.

PDo not leave the card in a high-temperature environment (such as the dashboard of a car). If you do so, the card may bend.

PDo not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to the card. Failing to follow the above precautions could cause the card to stop working properly.

Table of Contents

1.	Product Overview.........................................................................................................		1
	1.1	Printer & Accessories.................................................................................................................................	2
	1.2	External Appearance and Part Names..................................................................................................	3
2. Setup.................................................................................................................................			4
	2.1	Battery Pack.................................................................................................................................................	4
	2.2	Bluetooth......................................................................................................................................................	8
	2.3	Loading Paper...........................................................................................................................................	10
	2.4	Belt Clip.......................................................................................................................................................	12
3.	Printer Features...........................................................................................................		13
	3.1	Control Panel.............................................................................................................................................	13
	3.2	Self Test.......................................................................................................................................................	14
	3.3	Memory Switch Setting (By the buttons on the printer.)..............................................................	15
	3.4	HEX Dump Mode.....................................................................................................................................	22
	3.5	Instruction for Auto Power Down(Sleep) Mode..............................................................................	23
	3.6	Card Reading (Only for Model with Card Reader)...........................................................................	24
4.	Paper............................................................................................................................		25
	4.1	Paper Specifications................................................................................................................................	25
	4.2	Recommended Paper (Common thermal roll paper).....................................................................	25
	4.3	Printing Range...........................................................................................................................................	25
5.	General Specifications...............................................................................................		26
6.	Version History..........................................................................................................		28

This manual supports the following firmware version.

Firmware Version:

Ver 4.0 or later

Refer to the appropriate hardware manual which supports the firmware version of your printer. The firmware version can be confirmed by the self-test. (“3.2 Self Test” of Page 14)

1. Product Overview

This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing.

u The characteristics of this printer are listed below:

•Pocket size (120 ×130.5 × 58.4 mm) <Model without Card Reader>

•Extremely light and mobile (424 g)

•Up to 31 hours of battery-powered operation (12 receipts per hour / Sleep setting after 1 minute)

•International Splash/Dust Proof “IP54” Certified

•1.5m Drop Resistance (Tough Rubber Type Case Design) *Our test procedure, Not guarantee

•Support High Quality Print Mode (Double-Stroke Mode)

•Very silent printing thru direct thermal printing method

•High speed (80 mm/sec, max.)

•Standard-equipped dual interface (RS-232C serial interface and Bluetooth Ver. 3.0)

•Support for secure Bluetooth communications

Support for Bluetooth Security Mode 3 (PINs of up to 16 digits in length) Non-discoverable mode can be offered (Factory option)

•Support Magnetic Stripe Reader <Model with Card Reader>

•Support Graphic LCD(128×32 dots) with Blue LED Backlight

•Belt Clip as a standard accessory

•Support text and graphic printing

•Bit-Image(Logo) Store Function “Use Logo Store Tool to store a logo.”

•Drop-in design that makes it easy to load paper

•A printer cover that can be opened with the touch of a button

•Printer cover open sensor & Paper-out sensor

•Flow control : Software (XON/XOFF)

Hardware flow control not supported in printer

•Apple Certified to print directly from iOS devices over Bluetooth

Easy set-up to switch from printing directly from iOS to Android devices (Operating systems except Mac OS switch automatically)

- 1 -

1.1 Printer & Accessories

The printer is packaged with the following accessories.

If any of these accessories is broken or missing, please contact the dealer that you bought the product.

Printer

Battery Pack

Printer paper sample

Belt Clip

Serial Communication Cable

Safety Instruction Sheet

Battery Charger

u The optional items for this printer are listed below.

Shoulder Strap

Car Charger

Extra Battery Pack

Battery Holder

4 Unit Battery Charger (Special AC Adapter + 4 Unit Holder)

- 2 -

1.2 External Appearance and Part Names

Platen Gear	Thermal Head
	Thermal Head
Platen	Mechanism
	Feed Button
Printer Cover	LCD
Printer Cover
	Magnetic Stripe Reader

Error Lamp

Cover Open Switch	Power Lamp

Power Button

Remove the films if you do not need them.

Charge Connector

Belt Clip

Serial Connector

Don’t connect USB mini B cable here.

Battery Pack

- 3 -

+ 26 hidden pages