Star 39442410 User Manual

THERMAL PRINTER
TSP
Hardware Manual
700II
SERIES
Federal Communications Commission
Radio Frequency Interference
is device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) is device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.
NOTE: is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. CAN ICES-3 (A) / NMB-3 (A)
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands,wrists,feet and ankles).
Cet équipement est conforme aux limites d"exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices d'exposition dans le Supplément C à OET65 et d"exposition aux fréquences radioélectriques (RF) CNR-102 de l"IC. Cet équipement émet une énergie RF très faible qui est considérée conforme sans évaluation de l"exposition maximale autorisée. Cependant, cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l"exception des extrémités : mains, poignets, pieds et chevilles).
Caution Symbol
ese symbols are located near the thermal print head. Because the thermal print head is hot immediately aer printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it.
is symbol is located near the cutter. Never touch the cutter blade, as you could injure your ngers.
is symbol is located near the peripheral drive connector. Do not connect this to a telephone.
is symbol is located near the screws securing the case or the protective plate, which should not be opened by individuals other than service personnel. Individuals, other than service personnel, should not remove these screws. High voltage areas in the case can be dangerous.
Trademark acknowledgments
TSP700II : Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.
e contents of this manual are subject to change without notice.
All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
e above notwithstanding, STAR can assume no responsibility for any errors in this manual.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
Windows is registered trademarks of Microso Corporation.
Bluetooth® wordmark and logo are registered trademarks owned by Bluetooth SIG, Inc.
Copyright
©
2007-2017 Star Micronics Co., Ltd..

TABLE OF CONTENTS

1. Unpacking and Installation ................................................................................. 5
1-1. Unpacking ................................................................................................5
1-2. Notes about Installation ........................................................................... 5
2. Parts Identication and Nomenclature ............................................................... 6
3. Setup .................................................................................................................... 7
3-1. Connecting the Interface Cable to the PC .................................................7
3-2.
3-3. Connecting the AC Adapter .................................................................... 11
3-4. Turning the Power On ............................................................................ 12
3-5. Connecting to a Peripheral Device .......................................................... 12
3-6. Loading a Paper Roll .............................................................................. 13
3-7. Bluetooth Settings
3-8. Setup Precautions................................................................................... 22
Connecting the Interface Cable to the Printer ������������������������������������������8
(For
Bluetooth Interface Models only
) .............................. 17
4. Attaching the Accessories ....................................................................................24
4-1. Attaching the Holder Plate ..................................................................... 24
4-2. Attaching the Cable ................................................................................ 27
4-3. Switch Blind Installation ........................................................................ 27
5. Error Indicators ..................................................................................................28
5-1. Recoverable errors.................................................................................. 28
5-2. Unrecoverable errors .............................................................................. 28
6. Preventing and Clearing Paper Jams ..................................................................29
6-1. Preventing Paper Jams ............................................................................ 29
6-2. Removing Paper Jam .............................................................................. 29
7. Maintenance ........................................................................................................30
7-1. Thermal Head ........................................................................................ 30
7-2. Platen Rubber Roller .............................................................................. 30
7-3. Sensors and the Surrounding Areas ........................................................ 30
7-4. Paper Holder the Suurounding Areas ...................................................... 30

1. Unpacking and Installation

1-1. Unpacking

Aer unpacking the unit, check that all the necessary accessories are included in the package.
Printer
Cable cover
Holding plate
Screws
Roll stoppers
Paper roll
Switch blind
Setup sheets
Shaft
Note: The ferrite core and fastener provided with your printer depend on your
printer conguration.
* Accessories vary depending on the model and the region where the printer was purchased.

1-2. Notes about Installation

1. Choose a rm, level surface where the printer will not be exposed to vibration.
2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copi­ers, refrigerators, or other appliances that cause power spikes.
3. e power outlet you plan to connect to for power should be nearby and unobstructed.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Do not locate the printer in a badly ventilated or dusty environment.
7. Make sure that the room where you are using the printer is not too humid.
8. is device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
9. Use the printer within the boundaries indicated in the environmental requirements. Even when the ambient tem­perature and humidity are within the specications, avoid radical changes in environmental conditions. e suitable operating temperature range is as follows: Operating temperature: 5°C to 45°C
10. When disposing of the printer, obey local regulations.
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5
2. Parts Identication and Nomenclature
Printer cover
Open this cover to load or replace paper.
Power switch
Used to turn on/ o power to the printer.
Control panel
Features LED indicators to indi­cate printer status and switches to operate the printer.
FEED button
When the printer is online, pressing this button feeds the paper roll.
ERROR lamp (Red/Orange LED)
Lights when the cover is open. This lamp also indicates errors, in combination with POWER lamp.
POWER lamp (green)
Lights when the printer is online. This lamp also indicates errors, in combination with ERROR lamp.
Cover open lever
Push this lever in the direction of the ar­row to open the printer cover.
Interface connector
For connection to a host computer.
Peripheral drive connector
Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone.
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Power connector
For connection of the AC adapter. Never unplug the AC adapter while the printer is on.

3. Setup

3-1. Connecting the Interface Cable to the PC

3-1-1. Parallel Cable
Connect the parallel cable to a parallel port on your PC.
3-1-2. RS-232C Cable
Connect the RS-232C cable to a RS-232C port on your PC.
3-1-3. USB Cable
Connect the USB cable to a USB port on your PC.
3-1-4. Ethernet Cable
Connect the Ethernet cable to a USB port on your PC.
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3-2.

Connecting the Interface Cable to the Printer

Printer cables are not included in the package.
Obtain an appropriate cable that complies with the specications beforehand.
Because the appropriate interface cable diers depending on the system that you are connecting the printer to, contact
the dealer that you bought the product from if you are unsure about what cable to use.
Before connecting or disconnecting an interface cable, be sure to disconnect the AC adapter’s power cord from the outlet.
3-2-1. Parallel Interface Cable
To connect a parallel cable, follow the procedure given below.
(1) Make sure the printer is turn o.
(2) Ax the ferrite core onto the cable as shown in the illustration.
(3) Pass the fastener through the ferrite core.
Ferrite core
Interface cable
5 cm (maximum)
Fastener
(4) Loop the fastener around the cable and lock it. Use scissors to cut
o any excess.
(5) Connect the interface cable to the connector on the rear panel of
the printer.
(6) Fasten the connector clasps.
Pull and cut
Parallel interface cable
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3-2-2. RS-232C Interface Cable
(1) Make sure that the AC adapter’s power cord is not connected to the outlet.
(2) Connect the interface cable to the connector on the rear panel of the printer.
(3) Tighten the connector screws.
RS-232C interface cable
3-2-3. USB Cable
To connect a USB cable, follow the procedure given below.
(1) Make sure that the AC adapter’s power cord is not connected to the outlet.
(2) Connect the USB cable to the USB port.
(3) As shown in the gure, pass the cable through the cable hooks to hold it in place.
4 cm (maximum)
Cable hook
USB cable
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3-2-4. Ethernet Cable
If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the following procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only. When using an Ethernet cable that is 10 cm or less, shielded cable is recommended.
(1) Make sure the printer is turned o.
(2) Install the ferrite core onto the ethernet cable as shown in the illustration below.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it. Use scissors to cut o any excess.
10 cm
Ethernet cable
Fastener
(maximum)
Ferrite core
(5) Connect the interface cable to the connector on the rear panel of the printer.
Ethernet cable IFBD-HE05
g Link disconnection detection feature
Ethernet cable IFBD-HE07
e Ethernet interface model is equipped with a link disconnection detection feature. If the printer is turned on when an Ethernet cable is not connected to it, the POWER and ERROR lamps are simul-
taneously turned on and o at 4-second intervals to indicate the disconnection.
Be sure to connect the Ethernet cable from a PC or hub to the printer, and then turn the printer on.
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