Star 39441920 User Manual

THERMAL PRINTER
TSP800II
SERIES
Hardware Manual
Federal Communications Commission
Radio Frequency Interference
Statement
is device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) is device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable. For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.
NOTE: is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. CAN ICES-3 (A) / NMB-3 (A)
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands,wrists,feet and ankles).
Cet équipement est conforme aux limites d"exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices d'exposition dans le Supplément C à OET65 et d"exposition aux fréquences radioélectriques (RF) CNR-102 de l"IC. Cet équipement émet une énergie RF très faible qui est considérée conforme sans évaluation de l"exposition maximale autorisée. Cependant, cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l"exception des extrémités : mains, poignets, pieds et chevilles).
Caution Symbol
These symbols are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it.
This symbol is located near the cutter.
Never touch the cutter blade, as you could injure your ngers.
This symbol is located near the peripheral drive connector. Do not connect this to a telephone.
Trademark acknowledgments
TSP800II: Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
Windows is registered trademarks of Microsoft Corporation.
®
The Bluetooth
word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
©
Copyright 2009-2017 Star Micronics Co., Ltd.

TABLE OF CONTENTS

1. Unpacking and Installation .....................................................................................................................1
1-1. Unpacking ....................................................................................................................................1
1-2. Notes about Installation ...............................................................................................................2
2. Parts Identification and Nomenclature ..................................................................................................3
3. Setup ..........................................................................................................................................................4
3-1. Connecting the Cable to the PC ...................................................................................................4
3-2. Connecting the Cable to the Printer .............................................................................................5
3-3. Connecting the Optional AC Adapter ..........................................................................................8
3-4. Turning Power On ........................................................................................................................9
3-5. Connecting to a Peripheral Unit .................................................................................................10
3-6. Loading the Paper Roll ..............................................................................................................11
3-7. Bluetooth Settings
3-8. Setup Precautions .......................................................................................................................19
4. Consumable Parts ..................................................................................................................................21
4-1. Thermal Paper Roll ....................................................................................................................21
4-2. Thermal Label Paper Roll (Tack Label Paper) ..........................................................................23
5. Control Panel and Other Functions .....................................................................................................26
5-1. Control Panel..............................................................................................................................26
5-2. Errors ..........................................................................................................................................26
6. Adjusting the Sensor ..............................................................................................................................28
6-1. Adjusting the Near End Sensor Position ....................................................................................28
6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment .................................................30
6-3. NE (Near End) Sensor Adjustment ............................................................................................31
7. Preventing and Clearing Paper Jams ...................................................................................................32
7-1. Preventing Paper Jams ...............................................................................................................32
7-2. Removing Paper Jam .................................................................................................................32
8. Periodical Cleaning ................................................................................................................................33
8-1. Cleaning the Thermal Head .......................................................................................................33
8-2. Cleaning the Rubber Roller .......................................................................................................33
8-3. Cleaning the Sensors and the Surrounding Areas ......................................................................33
8-4. Cleaning the Paper Holder and the Surrounding Area ...............................................................33
(For
Bluetooth Interface Models only
) ........................................................14
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual.

1. Unpacking and Installation

1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.
Printer
Paper roll
Setup sheets
Note
Note: The ferrite core and fastener provided with your
printer depend on your printer conguration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date.
– 1 –

1-2. Notes about Installation

1. Choose a rm, level surface where the printer will not be exposed to vibration.
2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.
3. The power outlet you plan to connect to for power should be nearby and unobstructed.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Do not locate the printer in a badly ventilated or dusty environment.
7. Make sure that the room where you are using the printer is not too humid.
8. Use the printer within the boundaries indicated in the environmental requirements. Even
when the ambient temperature and humidity are within the specications, avoid radical
changes in environmental conditions. The suitable operating temperature range is as fol­lows: Operating temperature: 5°C to 45°C
9. When disposing of the printer, obey local regulations.
– 2 –
2. Parts Identication and Nomenclature
Printer cover
Open this cover to load or replace paper.
Power switch
Used to turn on/ off power to the printer.
Control panel
Features LED indicators to indicate printer status and switches to operate the printer.
Interface connector
Peripheral drive connector
Cover open lever
Push this lever in the direction of the arrow to open the printer cover.
Power connector
For connection to a host computer.
Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone.
– 3 –
For connection of the AC adapter. Never unplug the AC adapter while the printer is on.

3. Setup

3-1. Connecting the Cable to the PC

3-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port of your PC.
3-1-2. RS-232C Interface Cable
Connect the RS-232C interface cable to a RS-232C port of your PC.
3-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of your PC.
3-1-4. Ethernet Interface cable
Connect the ethernet interface cable to a ethernet port of your PC.
– 4 –

3-2. Connecting the Cable to the Printer

Note that the interface cable is not provided. Please use a cable that meets specications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
3-2-1. Parallel Interface Cable
(1) Make sure the printer is turn off.
(2) Afx the ferrite core onto the cable as shown in
the illustration. (3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
Ferrite core
5 cm (maximum)
Interface cable
(5) Connect the interface cable to the connector on
the rear panel of the printer. (6) Fasten the connector clasps.
Fastener
Parallel interface cable
– 5 –
3-2-2. RS-232C Interface Cable
(1) Make sure the printer is turn off.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
(2) Connect the interface cable to the connector on the rear panel of the printer. (3) Tighten the connector screws.
RS-232C interface cable
3-2-3. USB Interface Cable
Afx the ferrite core onto the USB cable as shown in
the illustration below and make sure to pass the cable through the cable support as shown in the illustration.
4 cm (maximum)
– 6 –
3-2-4. Connecting Ethernet Cable
If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the fol­lowing procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only. When using an Ethernet cable that is 10 m or less, shielded cable is recommended.
(1) Make sure the printer is turned off. (2) Install the ferrite core onto the ethernet cable as shown
in the illustration below. (3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scis-
sors to cut off any excess.
10 cm (maximum)
Ethernet cable
Ferrite core
Fastener
(5) Connect the interface cable to the connector on the rear
panel of the printer.
Ethernet interface board IFBD-HE05
Ethernet interface board IFBD-HE07
Link disconnection detection feature The Ethernet interface model is equipped with a link discon nection detection feature. If the printer is turned on when an Ethernet cable is not connected to it, the POWER and ERROR lamps are simultaneously turned on and off at 2-second in tervals to indicate the disconnection. Be sure to connect the Ethernet cable from a PC or hub to the printer, and then turn the printer on
– 7 –

3-3. Connecting the Optional AC Adapter

Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer
and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
(1) Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
(2) Connect AC adapter to the connector on the printer. (3) Insert the power cable plug into an AC outlet.
CAUTION
When disconnecting the cable, take hold of the cable connector to pull it out. Releasing the lock makes it easy to disconnect the connector. Pulling the cable excessively could cause damage to the connector.
– 8 –
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