Star 39339442 User Manual

DOT PRINTER

SP712 / 742 SERIES

Hardware Manual

Caution Symbol

This symbol is placed near the print head to indicate that it may be hot. Never touch the print head

immediately after the printer has been used. Let the print head cool for a few minutes before touching it.

This symbol is placed near the cutter (auto cutter or manual cutter tear bar).

Never touch the cutter blade, as you could injure your ngers.

This symbol label or stamp is placed near the screws securing the case, which should not be opened

by individuals other than service personnel.

Individuals, other than service personnel, should not remove these screws.

High voltage areas in the case can be dangerous.

This symbol is placed near the peripheral drive connector.

Do not connect this to a telephone.

Federal Communications Commission

Radio Frequency Interference

Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This statement will be applied only for the printers marketed in U.S.A.

FCC WARNING

Changes or modications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment. For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.

For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable

Statement of

The Canadian Department of Communications

Radio Interference Regulationst

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

The above statement applies only to printers marketed in Canada.

< For Bluetooth models >

Federal Communications Commission

Radio Frequency Interference

Statement

This device complies with Part 15 of the FCC Rules and RSS-Gen of IC Rules. Operation is subject to the

following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received,including interference that may cause undesired operation.

is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and

meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio

frequency (RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without

maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated

keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands,wrists,feet and

ankles).

is statement will be applied only for the printers marketed in U.S.A and Canada.

CE MARKING WARNING

Hereby, Star Micronics Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Notice) is device can be operated in all European countries.

Italy: e public use is subject to general authorisation by the respective service provider.

Norway: is subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-

Alesund.

is statement will be applied only for the printers marketed in Europe.

Trademark acknowledgments

SP700 : Star Micronics Co., Ltd.

Notice

• e contents of this manual are subject to change without notice.

• All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press.

However, should any errors be detected, STAR would greatly appreciate being informed of them.

• e above notwithstanding, STAR can assume no responsibility for any errors in this manual.

2007-2014 Star Micronics Co., Ltd..

TABLE OF CONTENTS

1. Unpacking and Installation .......................................................................................1

1-1. Unpacking .............................................................................................................................................................. 1

1-2. Notes about Installation .................................................................................................................................... 1

1-3. Handling Care ....................................................................................................................................................... 2

1-4. Maintenance .......................................................................................................................................................... 2

2. Parts Identication and Nomenclature ....................................................................3

3. Setup............................................................................................................................4

3-1. Connecting the Cable to the PC ..................................................................................................................... 4

3-2. Connecting the Cable to the Printer ............................................................................................................. 5

3-3. Connecting to a Peripheral Unit ..................................................................................................................... 8

3-4. Connecting the Power Cord ............................................................................................................................ 9

3-5. Turning Power On ..............................................................................................................................................10

3-6. Installing the Cable ........................................................................................................................................... 11

3-7. Switch Blind Installation .................................................................................................................................. 11

3-8. Bluetooth Settings

(For

Bluetooth Interface Models only

4. Loading the Ribbon Cartridge and Paper .............................................................. 16

4-1. Loading the Ribbon Cartridge ...................................................................................................................... 16

4-2. Loading the paper ............................................................................................................................................. 17

4-3. Installing the Roll Paper Guide .....................................................................................................................19

4-4. Setup Precautions .............................................................................................................................................20

) .................................................................12

5. Control Panel and Other Functions ........................................................................ 22

5-1. Control Panel .......................................................................................................................................................22

5-2. Basic Indicators ................................................................................................................................................... 22

5-3. Errors ...................................................................................................................................................................... 23

5-4. Adjustment Mode .............................................................................................................................................25

6. Preventing and Clearing Paper Jams ..................................................................... 31

6-1. Preventing Paper Jams ....................................................................................................................................31

6-2. Removing Paper Jam ........................................................................................................................................ 31

6-3. Releasing a Locked Cutter (Auto Cutter Mode only) ............................................................................32

1. Unpacking and Installation

1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.

Ribbon cartridge

Setup sheets

Printer

Switch blind

Roll paper guide

Power cord

Note: The ferrite core and fastener provided with your printer depend

on your printer conguration.

1-2. Notes about Installation

1. Choose a rm, level surface where the printer will not be exposed to vibration.

Note

CD-ROM

2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.

3. e power outlet you plan to connect to for power should be nearby and unobstructed.

4. Make sure that the printer is not exposed to direct sunlight.

5. Make sure that the printer is well away from heaters and other sources of extreme heat.

6. Do not locate the printer in a badly ventilated or dusty environment.

7. Make sure that the room where you are using the printer is not too humid.

8. is device employs a DC motor and switches that have an electrical contact point. Avoid using the device in environments where silicon gas can become volatile.

9. Use the printer within the boundaries indicated in the environmental requirements. Even when the ambient temperature and humidity are within the specications, avoid radical changes in environmental conditions. e suitable operating temperature range is as follows: Operating temperature: 0°C to 50°C

10. When disposing of the printer, obey local regulations.

– 1 –

1-3. Handling Care

1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the printer to malfunction.

2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer, otherwise the print head can be damaged.

3. Do not open the cover while printing.

4. Do not touch the print head immediately after printing as it gets very hot.

5. Use only roll paper that is not glued to the core.

6. When the paper end mark appears on the paper, replace the roll paper before it runs out.

1-4. Maintenance

Essentially, your printer is a robust piece of equipment, but should be treated with a modicum of care in order to avoid malfunctions. For example:

1. Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfortable, then the environment is suitable for your printer.

2. Do not subject the printer to physical shocks or excessive vibration.

3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.

4. To clean the exterior of the printer, use a cloth barely dampened with either water with a little detergent or a little alcohol, but do not allow any liquid to fall inside the printer.

5. The interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol (sold for this purpose). When performing this operation, be sure not to bend or damage any cable connections or electronic components.

– 2 –

2. Parts Identication and Nomenclature

Printer cover

Protects the printer from dust and reduces noise. Do not open the cover while printing.

Control panel

Power switch

Turns printer power on and o.

Features one control switch and two indicators to indicate printer status.

Peripheral unit drive circuit connector

Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone.

Power connector

For connection of the power cord.

Interface connector

Connects the printer with host computer.

– 3 –

3. Setup

3-1. Connecting the Cable to the PC

3-1-1. Parallel Interface Cable

Connect the parallel interface cable to a parallel port of your PC.

3-1-2. RC-232 Interface Cable

Connect the RC-232 interface cable to a RS-232 port of your PC.

3-1-3. USB Interface Cable

Connect the USB interface cable to a USB port of your PC.

3-1-4. Ethernet Interface cable

Connect the ethernet interface cable to a ethernet port of your PC.

– 4 –

3-2. Connecting the Cable to the Printer

Note that the interface cable is not provided. Please use a cable that meets specications.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.

3-2-1. Parallel Interface Cable

(1) Make sure the printer is turn off. (2) Affix the ferrite core onto the cable as shown in the

illustration.

(3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scissors to

cut off any excess.

Ferrite core

10 cm (maximum)

Interface cable

(5) Connect the interface cable to the connector on the rear panel

of the printer.

(6) Fasten the connector clasps.

Fastener

– 5 –

3-2-2. RS-232 Interface Cable

(1) Make sure the printer is turn off.

CAUTION

(2) Connect the interface cable to the connector on the rear panel of the printer. (3) Tighten the connector screws.

3-2-3. USB Interface Cable

Afx the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the

cable support as shown in the illustration.

– 6 –

3-2-4. Connecting Ethernet Cable

If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the following procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only.

(1) Make sure the printer is turned off.

(2) Afx the ferrite core onto the ethernet cable as shown in the illustration below.

(3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess.

1 cm (maximum)

Ethernet cable

Ferrite core

Fastener

(5) Connect the interface cable to the connector on the rear panel of the printer.

Ethernet Interface Board IFBD-HE06

Ethernet Interface Board IFBD-HE08

Link disconnection detection feature

The Ethernet interface model is equipped with a link dis connection detection feature. If the printer is turned on when

an Ethernet cable is not connected to it, the POWER and ERROR lamps are simultaneously turned on and off at

2-second intervals to indicate the disconnection.

Be sure to connect the Ethernet cable from a PC or hub to the printer, and then turn the printer on.

– 7 –

3-3. Connecting to a Peripheral Unit

You can connect a peripheral unit to the printer using a modular plug. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.

Important!

Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections.

(1) Connect the peripheral drive cable to the connector on the rear panel of the printer.

Important!

Do not connect a telephone line into the peripheral drive connector. Failure to observe this may result in damage to the printer. Also, for safety purposes, do not connect wiring to the external drive connector if there is a chance it may carry peripheral voltage.

– 8 –

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