Star 35SSAD Operators Manual

COMBINATION

HOT DOG STEAMER

& BUN WARMER

MODEL

35SSA, 35SSAD

70SSA

Installation and

Operation

Instructions

2M-Z5374 Rev. M 12/2018

35SSA

1

SAFETY SYMBOL

Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.

notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.

Due to periodic changes in designs, methods, procedures, policies and

without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions

These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE

NOTICE

provided, the user assumes all risks in connection with such use.

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it
ready when you call to ensure a faster service.

Authorized Service Agent Listing

Model No.

Serial No.

Voltage

Purchase Date

Reference the listing provided with the unit

or

for an updated listing go to:

Website: www.star-mfg.com
E-mail [e-mail]

Service Help Desk

Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:

Telephone: [phone]

Fax: [phone]

E-mail [e-mail]

Website: www.star-mfg.com

Mailing Address: Star Manufacturing International Inc.

265 Hobson Street
Smithville, TN 37166
U.S.A

2

Electrical Specications Water Capacity

Model Capacity Voltage Watts Amps Cord w/o juice tray w/juice tray

35SSA 170

70SSA 230

Dimensions

Width Depth Height

35SSA 14 3/4” (37.5cm) 16 1/2” (41.9cm) 15 5/8” (39.7cm)

70SSA 18 3/4” (47.6cm) 16 1/2” (41.9cm) 17 5/8” (44.8cm)

This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by the

CAUTION

general public in food service locations.

120V

230V 3.5 CEE 7/7

120V

230V 4.3 CEE 7/7

800

1,000

6.6 NEMA 5-15P

8.3 NEMA 5-15P

11QT 9QT

14QT 12QT

VOLTAGE

The steamer is equipped for use on the voltage specied on the nameplate.

DO NOT CONNECT TO ANY OTHER TYPE OF CURRENT OR THE MACHINE
WILL BE SERIOUSLY DAMAGED.

WARNING

INSTALLATION/OPERATION PROCEDURE

1. Place the unit on a level surface. Pour approximately 9 (Model 35) to approximately 12
(Model 70) quarts of water into the water pan. You can add an additional 2 quarts when not using

the juice pan. Do not overll. Using distilled water will prolong the life of the heating element and

prevent scale buildup.

CAUTION

Note: when using tap water, cleaning water tank of mineral deposits will be necessary on a
periodinc basiis, based on local water conditions.

2. Turn the switch to “ON” position and set the thermostat control on “HIGH” until steam is generated.

Normal heat up time is 30 minutes. Using hot water will reduce heat up time.

3. After pre-heat, place hot dogs on the top or bottom hot dog shelf. Arrange the hot dogs so that
there is free circulation of steam. A full load of refrigerated hot dogs will take approximately 45
minutes to reach serving temperature.

4. After the hot dogs are brought up to serving temperature, turn the knob to a 3 or 4 setting and
add the buns to the wire rack in the bun compartment. One can control the steam in the bun

compartment by opening the water ll compartment at the front of the bun compartment.

5. To hold the product, set the thermostat control at setting 3 or 4.

6. Keep the door closed when not serving.

7. Add water as it becomes necessary to maintain the water level. (Add hot water for best results.)
All models are equipped with a low water level indicator. When the light comes on, add water.

DO NOT ALLOW THE UNIT TO OPERATE DRY; THIS MAY DAMAGE THE HEATING
ELEMENT. ADD WATER WHEN REQUIRED.

3

AT THE END OF EACH DAY’S OPERATION

1. Disconnect the power cord from the outlet.

2. Remove any remaining hot dogs and buns.

3. Allow to cool and drain the water through the drain pipe.

4. Remove the inside components of the steamer. It is easiest if the suggested order is followed:

a. Remove the divider.

b. Remove the wire bun rack.

c. Remove the top hot dog shelf.

d. Remove the bottom hot dog shelf.

e. Remove the bun shelf.

f. Remove the juice tray.

5. Reverse the order to reassemble the unit.

POSSIBLE SOURCES OF TROUBLE AND SUGGESTED REMEDIES

Casing of hot dogs burst.

1) Too much steam is being generated. Move the thermostat control to a lower setting.

2) When using frozen hot dogs, allow them to thaw before putting inside the unit.

Buns too soggy or too dry.

Too much steam or too little steam will produce this condition. Control the amount of steam by
adjusting the thermostat control as required or adjust the humidity control lever located in the bun
compartment on the bun tray. Do not put buns in the unit while hot dogs are cooking on high.
They will be too soggy.

Some buns are better adapted for steaming than others; with some experimentation you will nd the

one best suited to your needs.

Cleaning

Using tap water will promote scaling that will eventually prevent the unit from working properly.

Depending on your water quality, this can happen within a few days. The use of distilled water will
prevent scaling inside the water tank.

To remove scaling from tank:

1. Remove all product form the unit.

2. Unplug unit from the outlet.

3. Drain any existing water from the tank.

4. Fill the tank with vinegar and allow to sit overnight.

5. Drain all vinegar from the tank,

6. Fill tank with water and rinse toughly, REPEAT until smell of vinegar is gone.

7. Re-ll tank with water (distilled preferably)

8. Plug unit back into wall outlet and test for proper operation.

4

LIMITED EQUIPMENT WARRANTY

Star Manufacturing [as well as its subsidiaries] warranties new products
to be free from defects in material and/or workmanship for a period
of one [1] year from the date of original installation, except as noted
below. Defects that occur as a result of normal use, within the time
period and limitations defined in this warranty, will at Star’s discretion
have the parts replaced or repaired by Star or a Star-authorized service
agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Star­authorized service agency. Star will not be responsible for charges
incurred or service performed by non-authorized repair agencies.
In all cases, the nearest Star-authorized service agency must be used.

Star will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agen cy, transportation prepaid .

PORTABLE EQUIPMENT EXAMPLES

• 514LL fryer

• 15MC and 18MCP hot food

merchandisers

• QCS1, QCS2, and RCS2 toasters

• 16PD-A pretzel merchandisers

• condiment dispensers except

HPD- and SPD-series models

• all pop-up toasters

• all pastry display cabinets

• all heat lamps • all accessories

CONTACT

Should you require any assistance regarding the operation or

maintenance of any Star equipment; write, phone, fax or email

our service department. In all correspondence mention the

model number and the serial number of your unit, as well as

the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone Star/Toasmaster 314.678.6306

Fax [phone]

Email [e-mail]

www.star-mfg.com • www.toastmastercorp.com

• J4R popcorn machine

• 12NCPW and 15NCPW nacho

merchandisers

• nacho cheese warmers except

11WLA-series models

• specialty food warmers except

130R, 11RW, and 11WSA models

• all butter dispensers

• all nacho chip merchandisers

WARRANTY EXCLUSIONS

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been used, cleaned, maintained,

or installed in accordance with the directions published in the
appropriate installation sheet and/or owner's manual as well
as national and local codes, including incorrect gas, electrical,
or water connection. Star is not liable for any unit which has
been mishandled, abused, misapplied, subjected to chlorides, harsh
chemicals, or caustic cleaners, damaged from exposure
to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have
an altered or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.

• Replacement of broken or damaged glass components, quartz

heating elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and
hotplates, including but not limited to burners, grates, and
radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform
service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily
cleaning routine. such as but not limited to silicone belts, PTFE
non-stick sheets, knobs, control labels, bulbs, fuses, quartz heating

elements, baskets, racks, and grease drawers.

• Components that should be replaced when damaged or worn,

but have been field-repaired instead [eg. field-welded fry pots]

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional
and/or extended warranties.

PRODUCTS PARTS LABOR

Star Ultra-Max® griddles,

charbroilers, and hotplates

Star-Max® fryers, griddles,

charbroilers, and hotplates

2 years 2 years

2 years 2 years

Jetstar® popcorn poppers 2 years 2 years

Staltek™ roller grill coatings 5 years

chrome griddle surfaces [against

peeling]

cast iron grates, burners,

and burner shields

5 years

180 days

original Star or Toastmaster parts

sold to repair Star or Toastmaster

90 days

equipment

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z21647 • Rev D • 06.2018

i

5

SK1890 REV. B

STAR MANUFACTURING INTERNATIONAL, INC.

3/01/06

NUT SUPPLIED

WITH ITEM 22.

41

28

27

NUT AND WASHER

SUPPLIED WITH ITEM 35.

29

25

23

37

35

34

33

24

38

8

39

36

18

17

30

35

34

5

11

7

9

2

4

6

3

3

15

10

14

12

42

13

32

O-RING SUPPLIED
WITH ITEM 22.

22

31

1

26

19

20

16

21

40

40

40

43

MODEL 35SSA, 70SSA

THIS DRAWING CONTAINS INFORMATION
CONFIDENTIAL TO STAR MFG. INT'L. INC.

NO REPRODUCTION OR DISCLOSURE
OF ITS CONTENTS IS PERMITTED.

SHOWN IN THE

HEAT ON POSITION

6

PARTS LIST October 27, 2011, Rev. L

35SSA/70SSA Hot Dog Steamer/Bun Warmer

Fig No Part No Qty Description Application

1

2

3 A3-Z5198 2 Cover - Bun Shelf

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19 2E-Z1858 1
20 2E-Z4148 1 Switch Splash Guard
21 2J-Z2329 1 Pilot Light
22 PS-ST7016 1 Float Switch Assembly
23 2K-7889 1 Bushing Heyco SR-11-2

MODEL

A3-ST3014
A3-ST7009 70SSA
A3-Z5205

A3-Z5324 70SSA

A3-ST3017
A3-ST7010 70SSA
A3-ST3013
A3-ST7011 70SSA
A3-Z5204
A3-Z5327 70SSA
A3-ST3016
A3-ST7012 70SSA
A3-Z3967
A3-Z4131 70SSA
A3-Z5312
A3-Z5331 70SSA

A3-Z5314

A3-Z5332 1 70SSA

A3-Z5199
A3-Z5322 70SSA
A3-Z5360
A3-Z5361 70SSA

A3-ST3015

A3-ST7013 70SSA
2A-Z5202

2A-Z5329 70SSA

A3-Z5313
A3-Z5326 70SSA
2R-Z6850

PS-ST3020 Thermostat Replacement Kit, w/knob (manuf. prior to 10-12-2003)
A3-ST3012

A3-ST7002 70SSA

2E-Z14428
2E-Z4358 Relay DPDT 230V

1 Top Assembly

1 Shelf - Bun

1 Shelf Assy. - Buns

1 Water Tank Assembly

1 Shelf - Hot Dog

1 Shelf Assy. - Hot Dogs

1 Bottom

1 Juice Tray

1

Shelf, Top - Hot Dog

2 35SSAD

1 Divider

1 Chain - Door

1 Door Assembly

1 Rod - Hinge

1 Bun Basket

Knob

1

1 Assembly - Lower Body

Relay DPDT 15A/120V

1

Switch - Lighted

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

35SSA

1

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE

2

INCLUDE MODEL AND SERIAL NUMBER OF

Some items are included for illustrative purposes only and in certain instances may not be available.

Star Manufacturing International, Inc.

7

PARTS LIST October 27, 2011, Rev. L

35SSA/70SSA Hot Dog Steamer/Bun Warmer

Fig No Part No Qty Description Application

A3-ST3006

24

A3-ST3019 Cordset Assembly - 230V

25 ———— 1 Nameplate
26 A3-35219 1 Cap & Chain
27 2A-Y3405 4 Foot
28 2P-Y3404 4 Plug - Rubber

2M-Z5539 1 Label - Control Panel 70SSA
29

2M-Z5540 1 Label - Control Panel 35SSA

2M-Z4035
30

2M-Z4081 70SSA

2N-Z4058

2N-Z4359 Element, 1000W / 230V 70SSA

31

2N-Z5252 Element, 800W / 120V 35SSA

2N-Z5420 Element, 800W / 230V 35SSA

32 2I-Y6404 2 O-Ring

2T-Z7202

33

PS-ST3020 Thermostat Replacement Kit, w/knob (manufactured prior to 10-12-2003)

34 2C-1825 11 Washer #8 Ext. Stl. NP
35 2C-2556 11 Nut 8-32 Hex. Stl. NP
36 2C-1488 2 Screw 6-32 x 3/8 RHP Stl. NP
37 2C-2553 2 Nut 6-32 Hex. Stl. NP
38 2C-6349 6 Screw #8 x 3/8 B Thrd. Stl. NP
39 2C-Y1451 2 Rivet 1/8 x .313 Pop Al. Sm.
40 2C-1640 3 Screw 8 x 1/4 Type A RH NP
41 2C-Y5059 4 Rivet 3/16 x .675 Pop. Al. Am.
42 2C-2581 2 Nut 1/2-20 Br. Acord NP

43 A3-Z7598 1 Thermostat Reinforcement Plate

MODEL

Cordset Assembly - 120V

1

1 Label - Body

Element, 1000W / 120V 70SSA

1

Thermostat (manufactured after 10-12-2003)

1

35SSA

2

IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE

2

INCLUDE MODEL AND SERIAL NUMBER OF

Some items are included for illustrative purposes only and in certain instances may not be available.

Star Manufacturing International, Inc.

8

C

3/12/2006

Thermostat

ideal water level

5

2

Float

low water level

low water

Indicator Light

Relay

NC

NO

COM

NOTE(S):

35SSA, 70SSA, 70SXE

1. USED ON MODELS:

D

SK1832 Rev D

STAR MANUFACTURING INTERNATIONAL INC.

230 VOLT

GROUND

N

6

L

6

1

3

120 VOLT

230 VOLT

GROUND

4

4

5

Switch

Switch

WHITE

BLUE

GROUND

35SSA - 70SSA

BLACK

BROWN

MODEL:

NO REPRODUCTION OR DISCLOSURE OF ITS CONTENTS IS PERMITTED.

THIS DRAWING CONTAINS INFORMATION CONFIDENTIAL TO STAR MFG. INT'L. INC.

9

101112

STAR MANUFACTURING INTERNATIONAL INC.

Star - Holman - Lang - Wells - Toastmaster

265 HOBSON ST. SMITHVILLE, TN 37166

[phone]

www.star-mfg.com