MyCall® Communicator™ Tag User Guide
MyCall® Communicator™ Tag User Guide
Part Number 806A5601
Materials Required
• MyCall® Communicator™ tag (p/n 806A5601)—
includes battery (installed).
• MyCall Communicator tag fasteners. One of the following is required:
• Neck chain or cord to wear around the neck.
• Strap clips to clip Communicator tags to clothing.
• Emergency Release Clip Set (p/n 805A3001) to
fasten Communicator tags with a breakaway Panic
alarm feature. Set includes 12 Release Clips (12
Alarm Clips and 12 Alarm Keys).
User Considerations
• Wear the Communicator tag in full view.
• The tag must remain visible in order to receive Beacon
location transmissions. Do not cover the front of the
tag when wearing it, or place it in a shirt or pants
pocket.
• Point the bulge outward to maximize the reception of
Beacon location marker transmissions.
• Do not place the Communicator tag where it could
be bumped or damaged.
• If using the Emergency Release Clip, ensure the breakaway chain or cords do not break before pulling the
Alarm Key out of the Alarm Clip.
Wearing the Communicator Tag
Communicator tags can be worn in three different ways:
around the neck like a pendant, clipped to a person’s
clothes, or fastened securely to a person’s clothes to cause
a Panic alarm if automatically pulled off.
1 Turn the Communicator tag on.
The MyCall Communicator tag ships from the factory
in a “sleep” mode to minimize battery consumption.
Press either Communicator tag button to turn the
Communicator tag on. The Communicator tag emits
a short beep.
2 Test the Communicator tag.
Before installing the Communicator tag, check that
it is operating properly. Turn on Tag Diagnostics in
the MyCall system software, and then initiate a Panic
alarm. Check the software to make sure that the alarm
message has been received.
3 Fasten the Communicator tag.
Installation differs depending upon the fastener used.
A Fastened to a neck chain or cord
Slip the neck chain or cord through the loop
located on the top of the Communicator tag. Use
a standard or breakaway chain or cord, as required.
Panic Alarm Feature
To call for help at any time, simply press the top or bottom
button on the Communicator tag. As an option, the tag
can be confi gured to emit a series of short beeps each
time it is pressed.
309 Legget Drive Ottawa, ON K2K 3A3 Canada
Telephone: 1.866.559.6275 International: +1 (613) 592.6997 Facsimile: (613) 592.4296
Web site: www.stanleyhealthcare.com
© 2005 - 2010 XMARK Corporation. All Rights Reserved.
Printed in Canada. September 2010. 806U5401 Rev 03.
B Fastened to a strap clip
Slip the strap clip through the loop located on
the top of the Communicator tag and clip onto
the person’s clothing.
vi Test the arrangement. Pull on the Commu-
nicator tag. The Alarm Key should separate
from the Alarm Clip and cause a Panic alarm.
The chain or cords used must not break
before this occurs.
Final Steps
Once the Communicator tag is attached, it must be
enrolled in the MyCall system software.
Refer to the MyCall System Manual for detailed information on how to complete these steps.
C Fastened using the Emergency Release Clip (p/n
805A3001), which consists of the Alarm Clip and
Alarm Key. The Emergency Release Clip provides
a breakaway alarm feature.
i Insert the Alarm Key into the Alarm Clip.
Position the Key so that the hammer on the
Clip sits in the Key’s small slot. The large loop
on the Key should be at the bottom.
ii Remove the screw located on the back of the
MyCall Communicator tag.
iii Remove the backing from the adhesive tape
on the back of the Alarm Clip, and attach the
Clip to the Communicator tag, with the round
end pointing towards the loop on the top of
the Communicator tag. Make sure to align the
screw hole in the Alarm Clip with the screw
hole on the Communicator tag.
iv Insert the screw and secure being careful not
to over-tighten and risk damaging the Communicator tag.
Warning: Do not apply Locktite or other adhesives to
the Communicator tag or screw.
v Slip a chain or cord through the Alarm Key’s
larger loop. Fasten the other end securely to
the person. Slip a breakaway neck chain or
cord through the Communicator tag’s loop
and place around the person’s neck.
Monthly Testing
Test the Communicator tag monthly by pressing the top
and bottom buttons, separately and at the same time, to
cause a Panic alarm. Check the MyCall system s software
to ensure the Panic alarm was received in each case.
Replacing the Battery
The Server PC monitors the battery level of all Communicator tags, and displays a Low Battery alarm when
the battery needs to be replaced.
Use only these recommended battery types: Tadiran
3.6 VDC model TL-2150/S) or Saft 3.6 VDC (model
LS14250). Other battery types may fail to perform or leak
and cause damage to the device, voiding the warranty. Do
not use 7.6 VDC ½ AA lithium batteries.
Electrostatic discharge could damage the Communicator tag when changing the battery—touch your hand
to ground to discharge any electrostatic charge before
handling the components.
Dispose of batteries according to local legislative requirements. Do not recharge, force open, heat, or dispose of
in fi re. This may lead to explosion or leakage, causing
personal injury.
Handling Information
Cleaning: The tag my be wiped with a dry cloth. Do
not wash, expose to high pressure water, autoclave, or
otherwise immerse the tag in liquids.
Storage: The tag may be stored in normal offi ce environments. For extended battery life, remove the battery.
Avoid storing tags for extended periods of time with
temperatures above 85°F (30°C).
Handling: There are no user adjustments. Tampering with
the internal circuitry may cause component or system
failure, or both, and will void the warranty.
MyCall® Communicator™ Tag User Guide
Reference Documents
• MyCall System Manual (805U0601)
• MyCall Installation Manual (805I0401)o
Specications
Frequency
Supply Voltage
Battery
(replaceable)
Battery Life
(typical)
RF Transmission
Rate (default)
Temperature
Humidity
Dimensions
Weight (w/ battery)
* Assuming eight hours of use per day with RF transmission rate of 10 seconds.
433.42 to 434.42 MHz
3.6 VDC
½ AA 3.6 VDC Only
(Tadiran 3.6 VDC p/n TL-2150/S or Saft 3.6 VDC
p/n LS14250)
Partial Beacon Location Marker Coverage = 1.2
years typical*
Full Beacon Location Marker Coverage = 2.1
years typical*
10 seconds when in motion, 30 seconds when at
rest
32° to 122° F (0° to 50° C)
0 - 90% RH @ 70° F (21° C), non-condensing
Approximately 2.4 x 1.9 x 0.44 in. (60 x 48 x 11
mm)
Approximately 1.2 oz. (34 g)
Warranty
Stanley Healthcare Solution’s products are warranted against
defects in materials and workmanship and shall perform in
accordance with published specifications for a period of one
year. Stanley Healthcare Solution’s warranty is limited solely
to the repair or replacement of the defective part or product.
Stanley Healthcare Solution reserves the right to change product specifications without notice.
Limitation of Liability
This Product has been designed for use to assist personnel in
summoning help when they are under personal duress.
The range, accuracy, function and performance of this Product may vary from the published specifications due to many
factors, including, without limitation, site impairments from
structural effects, metal objects in the vicinity, placement of
the receiver and transmitter, interference from other electrical
devices, atmospheric effects, installation, and maintenance.
There may be other factors, which also affect performance of
this Product.
XMARK Corporation does not guarantee that this Product will
detect 100% of the calls for personal assistance. XMARK does
not guarantee that this Product will not return false reports of
calls for personal assistance.
Regular testing and maintenance of this Product, as described
in the Product documentation, is essential to verify the system is
operating correctly and to ensure that the probability of detecting an alarm and/or locating the transmitter are maximized.
The failure to undertake regular testing and maintenance
will increase the risk of system failure and failure to report
personal duress calls. The failure to undertake regular testing
and maintenance will increase the risk of false reports of calls
for personal assistance.
XMARK hereby disclaims all warranties, express or implied,
arising out of or in connection with any of its Products of
the use or performance thereof, including but not limited
to, where allowable by law, all other implied warranties or
conditions of merchantable quality and fitness for a particular purpose and those arising by statute or otherwise in
law or from a course of dealing or usage of trade.
XMARK’s liability to you or anyone claiming through or on
behalf of you with respect to any claim or loss arising out
of the use or misuse of XMARK’s Product, defective products or materials, improper installation or maintenance
of XMARK’s Product or products or the system in which
they are incorporated, or alleged to have resulted from an
act or omission of XMARK or any person, negligent or
otherwise, shall be limited to:
• the repair or replacement of defective Product or
materials supplied by XMARK during the warranty
period as set out in the Product documentation; or, at
the option of XMARK,
• a refund of the purchase price of the Product supplied
by XMARK.
In no event shall XMARK be liable for general, specific,
indirect, consequential, incidental, exemplary or punitive
damages or any losses or expenses suffered by you or anyone
else, whether or not XMARK, or its employees, officers,
agents, resellers or installers has been informed of the risk
of such loss or expense and whether or not such losses or
expenses were foreseeable.
Statements
United States—Federal Communication Commission
(FCC)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOTE: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Warning: Changes or modifications not expressly approved
by XMARK could void the user’s authority to operate the
equipment.
Canada—Industry Canada
The term “IC:” before the certification/registration number
only signifies that Industry Canada technical specifications
were met.
European Union—CE Declaration
XMARK hereby declares that this radio frequency receiver
is in compliance with the essential requirements and other
relevant provisions of the following EU directives: (1) RTTE
Directive 1999/5/EC, (2) CE mark Directive 2004/108/CE,
and (3) LVD 2006/95/EC.
MyCall® Communicator™ Tag User Guide
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