Stanley EH6883 User Manual

03004 02/13
For service, spare parts or product information,
please contact Smart Marketing Group Pty. Ltd.
AUST. 1300 660 457 N.Z. 0800 474 876
MODEL NO. EH6883
2
Section Page
Introduction 3
Warranty 4
Operation and Maintenance Instructions 5
Cylinder Care 6
Operating Instructions 7
Maintenance Schedule 8
Parts List 9
Servicing Instructions 10
Electrical Information 10
Specific Safety Instructions 11
Technical Information 12
Contact Information 12
CONTENTS
FOR YOUR SAFETY
If you smell gas:
1. Shut off the gas to the appliance.
2. Extinguish any open flame.
3. If odour continues, immediately call your gas supplier.
Do not store or use gasoline or other flammable vapour and liquids in the vicinity of this or any other appliance.
WARNING
Improper adjustment, alteration, service or maintenance can cause injury or property damage.
Read the instructions thoroughly before servicing this equipment.
FOR INDOOR INDUSTRIAL USE OR UNDER COVER OUTDOOR USE ONLY
NOT SUITABLE FOR DOMESTIC USE
PROPANE GAS
3
INTRODUCTION
Dear Customer,
Thank you for purchasing this heater which has passed through our extensive quality assurance processes. Every care has been taken to ensure that it reaches you in perfect condition. However, in the unlikely event that you should experience a problem, or if you require any assistance please do not hesitate to contact us;
If you have a problem, call customer service. Do not return this heater to the place of purchase.
CUSTOMER SERVICE
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday 8.30am - 5.30pm
Australian Eastern Standard Time (AEST)
EXPRESS WARRANTY STATEMENT - HEATER GROUP
You are not required to do anything to register your heater purchase. Please attach the purchase receipt to this manual and ensure both are kept safe. We hope you enjoy your new heater, and if you have any problems call customer service on the above phone numbers. Do not return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants that this heater will be free from manufacturing faults or defects for 12 months from the date of purchase, providing original purchase receipt is kept and shown when needed and is subject to the terms and conditions below.
If a warranty fault appears within the warranty period, SMG reserves the right to replace or repair the product. In the event that SMG chooses to replace the product, this original warranty will expire at the original date. If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.
SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.
Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.
What is covered.
• Manufacturing fault or defect.
How to claim under this warranty.
• Call customer service, phone number at the top.
• Ensure you have the following: Original purchase receipt, Model of heater.
• Discuss the issue.
• Customer service will advise which authorised service agent to take the heater to provided the issue is a warranty one.
• Take heater to authorised service agent for repair.
What is not covered.
• Commercial use of heater.
• Use of heater in a commercial premises.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or accident or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Heaters which have been serviced by other than an authorised SMG service agent.
• Heaters with no original purchase receipt.
• Heaters which have been on sold, not original purchaser.
• Damage due to non-servicing of heater as is required by this manual.
• Blockages / damage caused by dust, dirt, spiders webs or insects.
• Damage to attached equipment or third party accessories.
• Damage caused by attached equipment or third party accessories.
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
sales@smga.com.au
4
As soon as you have purchased the heater, we recommend that you check to make sure it is intact and that you read the operating instructions carefully before using it. The purchase receipt for this product is to be retained and must be presented if making a claim under the terms of the Smart Marketing Group (SMG) warranty. Bank account statements are not acceptable for proof of purchase.
This warranty does not cover heaters intended for hire or use in commercial applications or in commercial premises. The warranty will under no circumstances extend to reimbursement or payment of damages, whether direct, indirect or consequential. The warranty is void if there is evidence the heaters has been modified or tampered with in any way or used with unauthorised accessories without our consent.
SMG declines any responsibility or liability whatsoever arising from misuse or abuse, negligent handling of the heaters or if the product has not been installed or failure to comply with the relevant safety, operating, setting and maintenance instructions (see further in this manual).
The warranty does not extend to installation or disconnection costs.
Any item sent freight forward/collect for repair will be refused. Warranty repairs are free of charge, provided the appliance is delivered to our service department or authorised service agent. The heater will need to be returned, adequately protected in a box. SMG will not be responsible for any in-transit loss or damage. Assistance under the warranty will only be made available if the request is made to our customer service team on the contact numbers listed below and proof of purchase is provided.
This is a repair only warranty you will need to take the heater to the authorised service agent after contacting our customer service centre.
If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.
SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.
Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.
Damage caused by third party accessories is not covered under this warranty.
Damage caused to attached equipment or third party accessories will not be covered under this warranty.
Rust and corrosion are not covered under this warranty.
If a warranty fault is found the freight cost will be credited to the owner. If no fault is found the product will be returned and any costs associated with the service will be charged to the owner.
Blockages caused by spider webs, insects, dirt, accumulated dust are not covered by warranty. SMG reserves the right to replace or repair the appliance within the warranty period. Parts found to be defective due to a manufacturing default will be replaced free of charge.
In the event of SMG choosing to replace the appliance, the warranty will expire at the original date of purchase. If no warranty fault is found the owner will be advised and the product will be returned and any costs associated with the service will be charged to the owner.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded.
In New Zealand, this SMG warranty is in addition to the conditions and guarantees which are mandatory as implied by the New Zealand Consumer Guarantee Act 1993.For service, spare parts or product information please contact customer service:
Australia: 1300 660 457
New Zealand: 0800 474 876
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
sales@smga.com.au
COMPLETE WARRANTY STATEMENT – HEATER GROUP
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