UNISTAR V
120-230V 50/60Hz
USER MANUAL
1 to 3kVA
003-2519, Rev J
Staco Energy is highly specialized in the development and production of uninterruptible power
systems (UPS). The UPS’s of this series are high quality products, carefully designed and
manufactured to ensure optimum performance.
No reproduction of any part of this manual, even partial, is permitted without the authorization of Staco
Energy Products Company. The Staco Energy Products Company reserves the right to modify the
product described herein, in order to improve it, at any time and without notice.
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Table of Contents
1. Important Safety Warnings ................................................................................................................... 1
1.1 Transportation ................................................................................................................................ 1
1.2 Preparation ..................................................................................................................................... 1
1.3 Installation ...................................................................................................................................... 1
1.4 Operation ....................................................................................................................................... 1
1.5 Maintenance, Service and Faults .................................................................................................... 2
1.6 WEEE ............................................................................................................................................. 3
1.7 FCC (120V Models) ........................................................................................................................ 3
1.8 EMC (230V Models) ....................................................................................................................... 3
2. Installation and setup ........................................................................................................................... 4
2.1 Rear panel view .............................................................................................................................. 4
2.1.1 1 kVA or 1.5kVA ....................................................................................................................... 4
2.1.2 2 kVA ....................................................................................................................................... 4
3 k VA ................................................................................................................................................ 5
2.3 Install the UPS ................................................................................................................................ 6
2.3.1 Rack-mount Installation ........................................................................................................... 7
2.3.2 Tower Installation ..................................................................................................................... 7
2.4 Setup the UPS ................................................................................................................................ 8
2.5 Battery Replacement .................................................................................................................... 10
2.6 Battery Kit Assembly (option) ......................................................................................................... 11
2.7 Frequency Converter Mode .......................................................................................................... 13
2.8 Power Conditioner Set-Up ............................................................................................................ 14
2.9 Permanently Silence Audible Alarm .............................................................................................. 15
3. Operation ........................................................................................................................................... 16
3.1 Button operation ........................................................................................................................... 16
3.2 LCD Panel .................................................................................................................................... 17
3.3 Audible Alarm ............................................................................................................................... 18
3.4 LCD display wordings index ......................................................................................................... 18
3.5 UPS Settings ................................................................................................................................ 19
3.
6 Operating Mode Description ......................................................................................................... 22
3.7 Faults Reference Code ................................................................................................................. 23
3.8 Warning indicator .......................................................................................................................... 23
4. Troubleshooting .................................................................................................................................. 24
5. Storage and Maintenance .................................................................................................................. 26
5.1 Operation ..................................................................................................................................... 26
5.2 Storage ......................................................................................................................................... 26
5.3 Recommended Replacement Intervals ......................................................................................... 26
6. UPS Specifications ............................................................................................................................. 27
6.1 120V Specifications ...................................................................................................................... 27
6.2 230V Specifications ...................................................................................................................... 28
6.3 Battery Pack Specification ............................................................................................................ 29
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1. Important Safety Warnings
Please strictly comply with all warnings and operating instructions in this manual. Save this manual and
carefully read the following instructions before installing the unit. Do not operate this unit before reading
through all safety information and operating instructions carefully.
1.1 Transportation
Transport the UPS system only in the original package to protect against shock and impact.
1.2 Preparation
• Condensation may occur if the UPS system is moved directly from cold to warm environment. The
UPS system must be absolutely dry before being installed. Please allow at least two hours for the
UPS system to acclimate to the environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct sunlight or near a heater.
• Do not block ventilation holes in the UPS housing.
1.3 Installation
• Do not connect appliances or devices which would overload the UPS system (e.g. laser printers) to
the UPS output sockets.
• Place cables in such a way that no one can step on or trip over them.
• Do not connect domestic appliances such as hair dryers to UPS output sockets.
• The UPS can be operated by individuals with no previous experience.
• The UPS can be operated in TN & TT power distribution.
• Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and
close to the UPS system.
• Please use only UL-tested, UL-marked power cables to connect the loads to the UPS system.
• When installing the equipment, ensure that the sum of the leakage current of the UPS and the
connected devices does not exceed 3.5mA.
• Temperature Rating - Units are considered acceptable for use in a maximum ambient of 40°C
(104°F).
• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
• CAUTION: The unit is heavy. Lifting the unit requires a minimum of two people.
1.4 Operation
• Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof
socket outlet) during operations since this would cancel the protective earth of the UPS system and
of all connected loads.
• The UPS system features its own internal current source (batteries). The UPS output sockets or
output terminal blocks may be electrically live even if the UPS system is not connected to the
building wiring outlet.
• In order to fully disconnect the UPS system, first press the OFF/Enter button and disconnect the
mains.
• Prevent fluids or other foreign objects from getting inside the UPS system.
• The EPO, RS-232 and USB circuits are IEC 60950 safety extra low voltage (SELV) circuits. This
circuit must be separated from any hazardous voltage circuits by reinforced insulation.
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1.5 Maintenance, Service and Faults
Manufacturer
Type
Rated
Toplite (Guangzhou) Technology Battery Co Ltd
NPW45-12
12 V dc, 9.0 Ah
NPW45-12 FR
12 V dc, 7.0 Ah
NPW36-12
12 V dc, 7.2 Ah
NPW36-12 FR
12 V dc, 7.0 Ah
UPS 12360 7 FR
12 V dc, 7.1 Ah
UPS 12460 F2FR
12 V dc, 9.0 Ah
HR 1234W FR
12 V dc, 8.5 Ah
NPW45-12
12 V dc, 8.0 Ah
NPW45-12FR
12 V dc, 8.0 Ah
• The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified
maintenance personnel.
• CAUTION - Risk of electric shock. Even after the unit is disconnected from the mains (building
wiring outlet), components inside the UPS system are still connected to the battery and electrically
live and dangerous.
• Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that
no current is present and no hazardous voltage exists in the terminals of high capability capacitors
such as BUS-capacitors.
• To avoid electrical shock, turn off the unit and unplug it from the AC power source before servicing
the battery.
• Only persons that are adequately familiar with batteries and with the required precautionary
measures may replace batteries and supervise operations. Unauthorized persons must be kept well
away from the batteries.
• CAUTION - Risk of electric shock. The battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the ground. Before touching,
verify that no voltage is present!
• When changing batteries, install the same number and same type of batteries.
• Do not attempt to dispose of batteries by burning them. This could cause battery explosion.
• Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may
be toxic.
• When replacing batteries, replace with the same type and number of batteries or battery packs.
(MH29104)
CSB Battery Co Ltd (MH14533)
Yuasa Battery (Guangdong) Co Ltd (MH29616)
• Do not dismantle the UPS system.
• WARNING - A battery can pr esent a risk of electrical shock and high short-circuit current. The
following precautions should be observed when working on batteries:
a) Remove watches, rings, or other metal objects.
b) Use tools with insulated handles.
c) Wear rubber gloves and boots.
d) Do not lay tools or metal parts on top of batteries.
e) Disconnect charging source prior to connecting or disconnecting battery terminals.
f) Determine if battery is inadvertently grounded. If inadvertently grounded, remove source
from ground. Contact with any part of a grounded battery can result in electrical shock.
The likelihood of such shock can be reduced if such grounds are removed during
installation and maintenance.
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1.6 WEEE
Information for Protection of the Equipment
UPS SERVICING – This UPS and batteries makes use of components dangerous for the enviroment
(electronic cards, electronic components). The components removed must be taken to specialized
collection and disposal centers.
Notice to European Union Customers: Disposal of Old Appliances – This product has been
supplied rom an enviromentally aware manufacturer that complies with Waste Electrical and Electrnic
Equipment (WEEE) Directive 2002/96/CE. The ”crossed-out wheelie bin” symbol at right is placed on this
product to encourage you to recycle wherever possible. Please be environmentally responsible and
recycle this product through your recycling facility at its end of life. Do not dispose of this product as
unsorted municipal waste. Follow locla municipal waste ordinances for proper disposal provisions to
reduce the environmental impact to waste ectrical and electronic equipment (WEEE).
1.7 FCC (120V Models)
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
1.8 EMC (230V Models)
WARNING: This is a category C2 UPS product. In a residential environment, this product may cause
radio interference, in which case the user may be required to take additional measures.
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2. Installation and setup
Model No.
Type
Model No.
Type
SCV-1000x
SCV-
1000x-LB
SCV-1500x
SCV-
1500x-LB
SCV-2000x
SCV-
2000x-LB
SCV-3000x
SCV-
3000x-LB
120V version
120V version
240V version
240V version
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged.
Please keep the original package in a safe place for future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please refer to the
following model table.
2.1 Rear panel view
2.1.1 1 kVA or 1.5kVA
2.1.2 2 kVA
Standard
Model
Long-run
Model
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3 kVA
kVA
Volt
Input
Connection
Output
Connection
1kVA
5-15P
5-15R
1.5kVA
5-15P
5-15R
2kVA
5-20P
5-20R
3kVA
L5-30P
5-20R & L5-30R
1kVA
IEC320-
C14
IEC320-C13
1.5kVA
IEC320-
C14
IEC320-C13
2kVA
IEC320-
C20
IEC320-C13
3kVA
IEC320-
C20
IEC320-C20 &
IEC320-C13
120V version
240V version
1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Input circuit breaker
5. Emergency power off function connector (EPO)
6. USB communication port
7. RS-232 communication port
8. SNMP intelligent slot
9. External battery connector
10. Output circuit breaker
11. Modem/phone/network surge protection
120V
230V
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Table 1 – Input/Output Connections
2.2 Operating principle
The UPS is composed of mains input, TVSS and EMI/RFI filters, rectifier/PFC, inverter, battery charger,
DC-to-DC converter, battery, dynamic bypass and UPS output.
2.3 Install the UPS
For safety consideration, the UPS is shipped out from factory without connecting battery wires. Before
installing the UPS, please follow the below steps to re-connect battery wire.
Step 1 Step 2 Step 3
Step 1: Remove front panel.
Step 2: Remove battery panel and re-connect battery wire.
Step 3: Put battery panel and cover back to the unit.
This UPS can be either displayed on the desk or mounted in the 19” rack chassis. Please choose proper
installation to position this UPS.
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2.3.1 Rack-mount Installation CAUTION – Do NOT use the mounting brackets to lift the unit. The mounting brackets are only for securing
the unit to the rack.
Install UPS alone
Install UPS and external battery
2.3.2 Tower Installation
Install UPS alone
Install UPS and external battery
NOTE: When installing the UPS or battery pack with feet, keep 2.76in distance from the edge of the unit.
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2.4 Setup the UPS
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
CAUTION: For 1 and 2 kVA models, to reduce the risk of fire, connect only to a circuit provided with 20
amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code,
ANSI/NFPA 70.
CAUTION: For 3 kVA models, to reduce the risk of fire, connect only to a circuit provided with 30
amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code,
ANSI/NFPA 70.
Step 2: UPS output connection
There two kinds of outputs: programmable outlets and general outlets. Connect non-critical devices to
the programmable outlets and critical devices to the general outlets. During power failure, you may
extend the backup time to critical devices by setting shorter backup time for non-critical devices.
Step 3: Communication connection
Communication port:
USB port RS -232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect one end of the
communication cable to the USB/RS-232 port and the other end to the communication port of your PC.
With the monitoring software installed, you can perform these operations:
• Remote Shutdown of UPS
• Send shutdown commands to remote computers
• Remotely set parameters of the UPS
• Set-up the number of battery strings connected
• Set-up voltage and frequency ranges
See manual for monitoring software for details.
The UPS is equipped with an intelligent slot perfect for either a SNMP or an AS400 card. Installing either
a SNMP or AS400 card in the UPS will provide advanced communication and monitoring options.
NOTE: USB port and RS-232 port can’t work at the same time.
Step 4: Network connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of the UPS
unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line cable.
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Step 5: Disable and enable EPO function
External Battery Pack
External Battery Pack
UPS
Short terminals for UPS
normal operation.
Keep pin 1 and pin 2 closed for UPS normal operation. To activate EPO function, cut the wire between
pin 1 and pin 2.
Step 6: External battery connection
Connect one end of external battery cable to UPS unit and the other end to battery pack. See below
chart for detailed connection.
CAUTION: Connection to External Battery shall be installed by SERVICE PERSONNEL only.
CAUTION – Risk of fire hazard.
Step 7: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect full
battery run capability during this initial charge period.
Step 8: Install software
Install UPS monitoring software to fully configure UPS shutdown. Follow the steps below to download
and install monitoring software:
1. Go to the website http://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon located in
the system tray, near the clock.
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2.5 Battery Replacement
NOTICE: This UPS is equipped with internal batteries and only service personnel can replace the
batteries.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries.
NOTE: Upon battery disconnection, equipment is not protected from power outages.
Step 1 Step 2 Step 3
Step 4 Step 5 Step 6
Step Step 7
Step 1: Remove front panel.
Step 2: Disconnect battery wire and remove battery panel.
Step 3: Pull out the battery box.
Step 4: Remove the top cover of battery box and replace the inside batteries.
Step 5: After replacing the batteries, put the battery box back to original location and screw in tightly.
Step 6: Re-connect the battery wire and screw battery panel back on the unit.
Step 7: Put the front panel back on the unit.
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2.6 Battery Kit Assembly (option)
Tape
Tape
Blank
Battery
NOTICE: Replacement battery pack comes fully assembled from the factory. Consult factory for details.
2-battery kit – 1kVA
Step 1 Step 2
Step 3 Step 4
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by following below picture.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as shown below. Then, battery kit is fully assembled.
3-battery kit – 1.5kVA
Step 1 Step 2
Step 3 Step 4
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by following below picture.
Step 3: Put assembled battery packs on one side of plastic shells and insert one more defect battery in
the open space. (Blank battery is not connected)
Step 4: Cover the other side of plastic shell as shown below. Then, battery kit is fully assembled
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4-battery kit – 2kVA
Step 1 Step 2
Step 3 Step 4
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by following below picture.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as shown below. Then, battery kit is fully assembled.
6-battery kit – 3kVA
Step 1 Step 2
Step 3 Step 4
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by following below picture.
Step 3: Put assembled battery packs on one side of plastic shells.
Step 4: Cover the other side of plastic shell as shown below. Then, battery kit is fully assembled.
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2.7 Frequency Converter Mode
To s e t-up the unit to run as a Frequency Converter Mode follow the instructions below.
1. Install the UPS system per the instructions above.
2. Verify mains input is connected correctly, and the UPS input breaker is at “ON” position.
3. If battery pack is installed: Verify battery is connected correctly, and the battery pack breaker is at
“ON” position.
4. Apply input power.
5. Press and hold the Select Button for 5 seconds. This will enter program mode.
6. Press down Key (“SELECT”) until you get to setting #2.
7. Press “OFF/ENTER” button to enter selection.
8. Press “ON/MUTE” button to “ENA”.
9. Press “OFF/ENTER” button to set selection.
10. Press down Key (“SELECT”) until you get to setting #3.
11. Press “OFF/ENTER” button to enter selection.
12. Press “ON/MUTE” button to select the desired output frequency:
a. CF 50: presents output frequency is 50Hz.
b. CF 60: presents output frequency is 60Hz.
13. Press “OFF/ENTER” button to set selection.
14. Press down Key (“SELECT”) until you get to setting #00 to exit Program mode.
15. Turn On unit per the instructions in the User’s Manual and verify the output frequency is correct.
If Frequency Converter mode is used without batteries and the unit is turned off (manually or
power outage), the unit will need to be manually restarted.
When the unit is used without batteries connected, the unit will give a constant battery open
alarm. To permanently silence this alarm, see Section 2.9 Permanently Silence Audible
Alarm
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2.8 Power Conditioner Set-Up
To s e t-up the unit to run as a Power Conditioner (no batteries connected) follow the instructions
below.
1. Install the UPS system per the instructions above.
2. Verify mains input is connected correctly, and the UPS input breaker is at “ON” position;
3. Apply input power.
4. Press and hold the Select Button for 5 seconds. This will enter program mode.
5. Press down Key (“SELECT”) until you get to setting #6.
6. Press “OFF/ENTER” button to enter selection.
7. Press “ON/MUTE” button to “ENA”. This will enable bypass mode.
8. Press “OFF/ENTER” button to set selection.
9. Press down Key (“SELECT”) until you get to setting #00 to exit Program mode.
10. Turn On unit per the instructions in the User’s Manual and verify the output frequency is correct.
When i nput pow er i s ap plied, t he uni t i nitialize and appl y pow er t o t he output v ia t he s tatic
bypass. When the unit is turned on, the unit will transfer to inverter mode.
When the input power is re-applied after a power outage, the unit will automatically re-start the
controls and apply power to the output via the static bypass. The customer will need to manually
press the “On” button to transfer to inverter mode.
When the unit is used without batteries connected, the unit will give a constant battery open
alarm. To permanently silence this alarm, see Section 2.9 Permanently Silence Audible
Alarm
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2.9 Permanently Silence Audible Alarm
WARNING: This procedure will not allow the audible alarm to activate for any alarm or fault.
1. On CD that came with unit, install ViewPower software per software instructions.
2. Connect USB cord from computer to UPS unit (see Section 2.1 Rear panel view).
3. Open ViewPower software.
4. Click on connected unit.
5. Click on Login in upper right corner.
6. Enter password (default: administrator).
7. Click on UPS Settings.
8. Click on Parameter Settings.
9. Set parameter UPS Alarm to Disable.
10. Click Apply.
To turn on Audible Alarm, set UPS Alarm to Enable.
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3. Operation
Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to
mode.
Turn off the UPS: Press and hold this button at least 2 seconds to turn off
mode.
Switch LCD message: Press this button to change the LCD message for
Down key: Press this button to display next selection in UPS setting mode.
Switch to bypass mode: When the main power is normal, press ON/Mute
acceptable range.
3.1 Button operation
Button Function
ON/Mute Button
OFF/Enter Button
Button View
turn on the UPS.
Mute the alarm: After the UPS is turned on in battery mode, press and hold
this button for at least 5 seconds to disable or enable the alarm system.
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/Mute button for 5 seconds to enter
UPS self-testing while in AC mode, ECO mode, AECO mode, or converter
the UPS in battery mode. UPS will be in standby mode under power normal
or transfer to bypass mode if the Bypass is enabled.
Confirm selection key: Press this button to confirm selection in UPS setting
Select Button
ON/Mute + Select
Button
input voltage, input frequency, battery voltage, output voltage, output
frequency.
Setting mode: Press and hold this button for 5 seconds to enter UPS
setting mode when in Standby and Bypass mode.
and Select buttons simultaneously for 5 seconds. UPS will enter bypass
mode. This action will be ineffective when the input voltage is out of
Page | 16
3.2 LCD Panel
Indicates the remaining backup time in numbers.
H: hours, M: minute, S: second
Indicates the warning and fault codes. The codes are listed in detail in
section 3-5.
Display Function
Remaining backup time information
Indicates the remaining backup time in pie chart.
Fault information
Indicates that warning and fault occurred.
Mute operation
Indicates that the UPS alarm is disabled.
Output & Battery voltage information
Indicates the output voltage, frequency or battery voltage.
Vac: output voltage, Vdc: battery voltage, Hz: frequency
Load information
Indicates the load level by 0-25%, 26-50%, 51-75%, and 76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuit.
Mode operation information
Indicates the UPS is connected to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Indicates the ECO mode is enabled.
Indicates the Inverter circuit is working.
Indicates the output is working.
Programmable outlets information
Indicates that programmable outlets have output voltage.
Page | 17
Battery information
Battery Mode
Sounding every 4 seconds
Low Battery
Sounding every second
Overload
Sounding twice every second
Fault
Continuously sounding
Abbreviation
Display content
Meaning
ENA
Enable
DIS
Disable
ESC
Escape
HLS
High loss
LLS
Low loss
BAT
Battery
CF Converter
TP Temperature
CH Charger
SF Site Fault
EP EPO
FU Bypass frequency unstable
EE EEPROM error
Input & Battery voltage information
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and 76-100%.
Indicates the battery is at fault.
Indicates low battery level and low battery voltage.
Indicates the input voltage or frequency or battery voltage.
Vac: Input voltage, Vdc: battery voltage, Hz: input frequency
3.3 Audible Alarm
3.4 LCD display wordings index
Page | 18
3.5 UPS Settings
Parameter 3
Parameter 1
Parameter 2
There are three parameters to set up the UPS.
Interface
Setting
For 200/208/220/230/240 VAC models, you may choose the
120: presents output voltage is 120Vac
Interface
Setting
Interface
Setting
01: Output voltage setting
Parameter 1: Program alternatives. Refer to below table.
Parameter 2 and Parameter 3 are the setting options or values
for each program.
following output voltage:
200: presents output voltage is 200Vac
208: presents output voltage is 208Vac
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac
240: presents output voltage is 240Vac
For 100/110/115/120VAC models, you may choose the
following output voltage:
100: presents output voltage is 100Vac
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
02: Frequency Converter enable/disable
CF ENA: converter mode enable
CF DIS: converter mode disable(Default)
03: Output frequency setting
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz
BAT 60: presents output frequency is 60Hz
If converter mode enable, you may choose the following output
frequency:
CF 50: presents output frequency is 50Hz
CF 60: presents output frequency is 60Hz
Page | 19
04: ECO enable/disable
Interface
Setting
Interface
Setting
Interface
Setting
Interface
Setting
ENA: ECO mode enable
DIS: ECO mode disable(Default)
05: AECO enable/disable
ENA: Advanced ECO mode enable
DIS: Advanced ECO mode disable(Default)
06: Bypass mode enable/disable when UPS is off
ENA: Bypass mode is enabled when UPS is off
DIS: Bypass mode is disabled when UPS is off (Default)
07: Programmable outlets enable/disable
ENA: Programmable outlets enable
DIS: Programmable outlets disable(Default)
Page | 20
08: Programmable outlets setting
Interface
Setting
Interface
Setting
For 200/208/220/230/240 VAC models, you may choose the
from 85V to 135V.
0-999: setting the backup time limits in minutes from 0-999 for
programmable outlets which connect to non-critical devices on
battery mode.
09: Acceptable input voltage range setting
following selection for acceptable input voltage range:
110/300 flashing in turns: The acceptable input voltage range is
from 110V to 300V.
160/260 flashing in turns: The acceptable input voltage range is
from 160V to 260V.
170/270 flashing in turns: The acceptable input voltage range is
from 170V to 270V.
For 100/110/115/120 VAC models, you may choose the following
selection for acceptable input voltage range:
55/150 flashing in turns: The acceptable input voltage range is
from 55V to 150V.
80/130 flashing in turns: The acceptable input voltage range is
from 80V to 130V.
85/135 flashing in turns: The acceptable input voltage range is
00: Exit setting
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3.6 Operating Mode Description
Operating
mode
Description LCD display
When the input voltage is within acceptable
Online mode
range, UPS will provide pure and stable AC
power to output. The UPS will also charge the
battery in online mode.
ECO mode
(Efficiency
Corrective
Optimizer)
AECO mode
(Advanced
Efficiency
Corrective
Optimizer)
Frequency
Converter mode
When the input voltage is within setting range
(±3%Vo max), UPS will bypass voltage to
output for energy saving. PFC and
INVERTER are still active in this mode.
When the input voltage is within setting range
(±3%Vo max), UPS will bypass voltage to
output for energy saving. PFC and
INVERTER are off in this mode.
When input frequency is within 40 Hz to 70
Hz, the UPS can be set at a constant output
frequency, 50 Hz or 60 Hz. The UPS will still
charge battery under this mode.
Page | 22
Battery mode
Bypass mode
When the input voltage is beyond the
acceptable range or power failure occurs and
alarm is sounding every 4 seconds, UPS will
backup power from battery.
When input voltage is within acceptable range
but UPS is in overload, UPS will enter bypass
mode or bypass mode can be set by front
panel. Alarm sounds every 10 seconds.
Standby mode
Fault event
Fault code
Icon
Fault event
Fault code
Icon
Bus start fail
01
x
Inverter voltage Low
13
x
Bus over
02
x
Inverter output short
14
Bus under
03
x
Battery voltage too high
27
Bus unbalance
04
x
Battery voltage too low
28
Bus short circuited
05
x
Over temperature
41
x
Inverter soft start fail
11
x
Over load
43
Inverter voltage high
12
x
Warning
Icon (flashing)
Alarm
Battery is not connected
Sounding every second
EPO enable
Sounding every second
Over temperature
Sounding every second
Charger failure
Sounding every second
EEPROM error
Sounding every second
Fault mode
UPS is powered off and without output power,
but the battery still can be charged.
The UPS is in fault mode when no output
power is supplied from the UPS and the fault
icon flashes on the LCD display, although the
UPS information can be displayed on the
screen.
3.7 Faults Reference Code
3.8 Warning indicator
Low Battery
Overload
Over Charge
Site Fault
Battery fault
Out of bypass voltage range
Bypass frequency unstable
Sounding every second
Sounding twice every second
Sounding every second
Sounding every second
Sounding every second
Sounding every second
Sounding every second
Page | 23
4. Troubleshooting
Symptom
Possible cause
Remedy
No indication and alarm even though
Check if input power cord
mains.
The AC input is connected to
the UPS output.
Plug AC input power cord to
AC input correctly.
every second.
sounding every second.
every second.
Fault code is shown as 27 and the
and alarm is continuously sounding.
Fault code is shown as 28 and the
and alarm is continuously sounding.
Remove excess loads from
UPS output.
UPS is overloaded. Devices
network via the Bypass.
After repetitive overloads, the
are fed directly by the mains.
Fault code is shown as 43 and The
and alarm is continuously sounding.
Fault code is shown as 14 and the
sounding.
Fault code is shown as 01, 02, 03,
A UPS internal fault has
supplied by power.
If the UPS system does not operate correctly, use the table below to check problem.
the main is normal.
The icon is flashing and the
warning code is lighting on
LCD display. Alarm is sounding
The icon is flashing and is
lighting on LCD display. Alarm is
The icon and flashing on
LCD display and alarm is sounding
icon is lighting on LCD display
icon is lighting on LCD display
The AC input power is not
connected properly.
EPO function is activated.
Line and neutral conductors
of UPS input are reversed.
The external or internal
battery is incorrectly
connected.
Battery voltage is too high or
the charger is at fault.
Battery voltage is too low or
the charger is fault.
firmly connected to the
Set the circuit in closed
position to disable EPO
function.
Rotate mains power socket
by 180° and then connect to
UPS system.
Check if all batteries are
connected properly.
Contact the manufacturer.
Contact the manufacturer.
The icon and is flashing on
LCD display and alarm is sounding
twice every second.
icon is lighting on LCD display
icon is lighting on LCD
display. Alarm is continuously
04, 11, 12, 13 and 41 on LCD
display and alarm is continuously
sounding.
Page | 24
UPS is overloaded
connected to the UPS are
fed directly by the electrical
UPS is locked in the Bypass
mode. Connected devices
The UPS shut down
automatically because of
overload at the UPS output.
The UPS shut down
automatically because short
circuit occurs on the UPS
output.
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
Remove excess loads from
UPS output.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart it.
Remove excess loads from
UPS output and restart it.
Check output wiring and if
connected devices are in
short circuit status.
Contact the manufacturer
Symptom
Possible cause
Remedy
Battery backup time is shorter than
nominal value
Charge the batteries for at
manufacturer.
Contact the manufacturer to
replace the batteries.
Fault code is shown as 05 on LCD
cut off.
Consult the manufacturer. If
mosfet will be damaged.
Batteries are not fully
charged
Batteries defective
least 5 hours and then check
capacity. If the problem still
persists, consult the
display. At the same time, alarm is
continuously sounding and output is
A UPS internal fault has
occurred and BUS is short
circuited.
the UPS power is on again
before repair, the DC/DC
Page | 25
5. Storage and Maintenance
Storage Temperature
Recharge Frequency
Charging Duration
-25°C - 30°C (-13°F - 86°F)
Every 8 months
5-8 hours
30°C - 40°C (86°F - 104°F)
Every 90 days
5-8 hours
40°C - 45°C (104°F - 113°F)
Every 30 days
5-8 hours
Component
Recommend Replace in:
Fans
4-5 years
Batteries
4-5 years
5.1 Operation
The U PS s ystem contains no user-serviceable par ts. If the battery s ervice life (3-5 years at 25 °C
ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact
the manufacturer for replacement battery packs.
5.2 Storage
Before storing, charge the UPS for 5 hours. Store the UPS covered and upright in a cool, dry location.
During storage, recharge the battery in accordance with the following table:
5.3 Recommended Replacement Intervals
The Staco UPS has a long design life. Due to the characteristics of the part, not the design of the UPS,
certain components used in the design have a limited life, even with proper maintenance.
Service and maintenance work must be performed only by factory authorized personnel.
Staco recommends these limited-life components be periodically inspected and replaced before the
expected expiration of their life cycle. The recommended replacement schedule is an estimate only. The
life of these parts depends on site conditions such as ambient temperature, load profile, cleanliness of
environment and other factors.
Staco Recommends a Factory Authorized Preventative Maintenance review is schedule at least once a
year.
Be sure to deliver the spent battery to a recycling facility.
The functional lifetime of VRLA batteries is significantly affected by the temperature at which they are
stored and operated. Ideally, VRLA batteries should be used in a 25º C (77º F) environment. For
every 8.3º C (15º F) increase in temperature, the life expectancy of a battery will be halved. Exposure to
temperatures in excess of 32º C (90º F) should be limited to no more than 30 days per year. Under no
circumstances should the VRLA battery be exposed to temperatures over 40º C (104º F) which can lead
to thermal runaway, a condition that damages the battery. Thermal runaway can cause batteries to
swell. If the battery cases burst, the hazardous contents may be exposed.
Maintaining proper ambient temperature usually requires installing the product in a temperature
controlled space. Equipment rooms without cooling systems do not generally maintain the proper
conditions for good battery life.
See Staco’s website for warranty details:
http://www.stacoenergy.com/support/literature-download-center.html
Page | 26
6. UPS Specifications
VA
1000 VA
900 VA
1500VA
1250VA
2000 VA
1700 VA
3000 VA
2500 VA
W
900 W
810 W
1350W
1125W
1800 W
1530 W
2700 W
2250 W
INPUT
Low Line
Comeback
High Line
Transfer
High Line
Comeback
Frequency Range
50Hz/ 60Hz
Power Factor
≧0.99 @normal voltage
OUTPUT
Output Voltage
100*/110*/115*/120VAC
AC Voltage Regulation
± 1%
Frequency Range
47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)
Frequency Range
50Hz ± 0.5% or 60Hz ± 0.5% (Bat. Mode)
Current Crest Ratio
(CF)
≦
AC to DC
Zero
Inverter to
Bypass
EFFICIENCY
AC Mode
86% (typical), 88% (peak)
88% (typical), 90% (peak)
Battery Mode
83% (typical), 86% (peak)
85% (typical), 88% (peak)
BATTERY
Depending
application
Depending
application
Numbers
2 3 4
6
Typical Recharge Time
4 hours recover to 90% capacity (for standard model only)
Charging Current (max.)
1 A
6A or 4A
1 A
6A or 4A
1 A
6A or 4A
1 A
6A or 4A
Charging Voltage
27.4 VDC ± 1%
41.1 VDC ± 1%
54.7 VDC ± 1%
82.1VDC ± 1%
INDICATORS
LCD
UPS status, Load level, Battery level, Input/Output/battery info, Discharge time and Fault indicators
ALARM
Battery Mode
Sounding every 4 seconds
Low Battery
Sounding every second
Overload
Sounding twice every second
Fault
Continuously sounding
PHYSICAL
Dimension, DxWxH (in)
16.44 x 17.24 x 3.39
20.38 x 17.24 x 3.39
20.38 x 17.24 x 3.39
27.74 x 17.24 x 3.39
Net Weight (lbs)
29
20
42
26
47
28
65
33
ENVIRONMENT
Humidity
20-90 % RH @ 0- 40°C (non-condensing) (32°F - 104°F)
Noise Level
Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232/USB
Supports Windows 2000/2003/XP/Vista/2008/7, Linux, Unix, and MAC
Optional SNMP
Power management from SNMP manager and web browser
6.1 120V Specifications
MODEL (SCV) 10001 10001-LB 15001 15001-LB 20001 20001-LB 30001 30001-LB
Capacity
Rated
voltage
Low Line
Transfer
80 VAC/70 VAC/60 VAC/55 VAC ± 5 %
(based on load percentage 100%-80% / 80%-70% / 70%-60% / 60%-0)
100VAC-120VAC
Voltage
Range
85 VAC/75 VAC/65 VAC/60 VAC ± 5 %
150 VAC ± 5 %
142 VAC ± 5 %
5:1 (max.)
Harmonic Distortion
(THDU)
8% max (Ba tt. mode before shut down)
2% (Linear load)
Transfer
Time
4 ms (Typical)
Waveform (Batt. Mode) Pure Sine wave
Battery Type 12V/9Ah
Depending
on application
12V/9Ah
Depending on
application
*Derate capacity to 95% when the output voltage is adjusted to 115VAC. Derate capacity to 90% when the output voltage is
adjusted to 110VAC. Derate capacity to 80% when the output voltage is adjusted to 100VAC.
Page | 27
12V/9Ah
on
12V/9Ah
on
6.2 230V Specifications
VA
1000 VA
1500VA
2000 VA
3000 VA
W
900 W
1350W
1800 W
2700 W
INPUT
Low Line
Comeback
High Line
Transfer
High Line
Comeback
Frequency Range
40Hz ~ 70Hz
Power Factor
≧0.99 @normal voltage
OUTPUT
Output Voltage
200/208/220/230/240 VAC
AC Voltage Regulation
± 1%
Frequency Range
47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)
Frequency Range
50Hz ± 0.5% or 60Hz ± 0.5% (Bat. Mode)
Current Crest Ratio
(CF)
≦
AC to DC
Zero
Inverter to
Bypass
Waveform (Batt. Mode)
Pure Sine wave
EFFICIENCY
AC Mode
87%
87%
88%
88%
Battery Mode
85%
85%
86%
85%
ECO Mode
94%
94%
95%
97%
BATTERY
Numbers
2 3 4
6
Typical Recharge Time
4 hours recover to 90% capacity (for standard model only)
Charging Current
(max.)
1A/2A/
4A/8A
1A/2A/
4A/8A
1A/2A/
4A/8A
1A/2A/
4A/8A
Charging Voltage
27.4 VDC ± 1%
41.1 VDC ± 1%
54.7 VDC ± 1%
82.1VDC ± 1%
INDICATORS
LCD
UPS status, Load level, Battery level, Input/Output/battery info, Discharge time and Fault indicators
ALARM
Battery Mode
Sounding every 4 seconds
Low Battery
Sounding every second
Overload
Sounding twice every second
Fault
Continuously sounding
PHYSICAL
Dimension, DxWxH (in)
16.44 x 17.24 x 3.39
20.38 x 17.24 x 3.39
20.38 x 17.24 x 3.39
25.10 x 17.24 x 3.39
Net Weight (lbs)
28
19
39
24
45
24
65
30
ENVIRONMENT
Humidity
20-90 % RH @ 0- 40°C (non-condensing) (32°F - 104°F)
Noise Level
Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232/USB
Supports Windows 2000/2003/XP/Vista/2008/7, Linux, Unix, and MAC
Optional SNMP
Power management from SNMP manager and web browser
MODEL (SCV) 10002 10002-LB 15002 15002-LB 20002 20002-LB 30002 30002-LB
Capacity
Low Line
Transfer
Voltage
Range
Harmonic Distortion
Transfer
Time
Rated
voltage
(THDU)
220-240 VAC
160 VAC/140 VAC/120 VAC/110 VAC ± 5 %
(based on load percentage 100%-80% / 80%-70% / 70%-60% / 60%-0)
170 VAC / 150 VAC / 130 VAC / 120 VAC ± 5 %
300 VAC ± 5 %
290 VAC ± 5 %
5:1 (max.)
2% (Linear load)
6% max (Ba tt. mode before shut down)
4 ms (Typical)
Battery Type 12V/9Ah
Depending
on application
1 A
* Derate capacity to 80% when the output voltage is adjusted to 200VAC/208VAC.
12V/9Ah
1 A
Depending on
application
12V/9Ah
1 A
Depending on
application
12V/9Ah
1 A
Depending on
application
Page | 28
6.3 Battery Pack Specification
Model
SCV-BAT-1K
SCV-BAT-1.5K
SCV-BAT-2K
SCV-BAT-3K
Used with UPS
Models
Battery Type
12V 9Ah
12V 9Ah
12V 9Ah
12V 9Ah
Battery Numbers
4 6 8
12
Dimensions
(D”xW”xH”)
Net Weight(lbs)
38
47
64
91
1K 1.5K 2K 3K
15.78 x 17.24 x 3.39 15.78 x 17.24 x 3.39 19.72 x 17.24 x 3.39 24.44 x 17.24 x 3.39
NOTE: Battery cabinet should be used with corresponded UPS.
Page | 29
Notes:
Page | 30
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