SSS Siedle ASH 670-04 S, ASH 670-04 M Commissioning Instructions

Commissioning instruction
Access Professional V 4… ASH 670-04 S ASH 670-04 M
Contents
Direct entry point for advanced users 1 Access Professional – New
Installation on customer hardware: from page 15
2 System update to AccessProfessionalV4.0.0…: from page 73
3 System upgrade to AccessProfessionalV4.0.0…: from page 79
4 Setting up Access Professional: from page 79
We accept no liability for mod-
ications, mistakes or printing
Modications / additions, mistakes or printing errors do not form grounds for any claim to compensa­tion for damages.
This document is used as a guideline for commissioning of AccessProfessional in an inde­pendent network and is designed to provide a brief overview of the most important points to be observed during initial commissioning. Please note that this document cannot cover all possible questions arising from the commissioning of your Access system. This document cannot replace an intensive advanced training course.
This document supplements and is supplemented by the Planning and System Manual AccessProfessional. In addition to this document, you will nd the current valid issue of the entire documentation in the down­load area under www.siedle.com
Access Service Center in the
Furtwangen factory
Tel. +49 7723 63-540 access@siedle.de
2
Safety remarks 4
System overview
Access system version – Important changes 7
Minimum requirements – Server hardware / Virtual machine 8
System conditions Access Professional 9
Virtualization 9
Additional requirements imposed on virtualization 9
Commissioning
Commissioning requirements 10
Connecting and switching on the server hardware 10
Recommended commissioning sequence 11
Device commissioning 11
Using the MAC address label 11
Commissioning possibilities 12
Device-specic settings 12
Use latest system version 14
Changing/adapting the network conguration 14
Setting up the server operating system
Installation and operating conditions 15
Installing the server operating system 15
Log in 16
Conguring the static IP address 17
Conguring the default gateway and DNS-Server 18
Starting the server manager 19
Add DHCP server service 22
Conguring necessary services and options 35
Scope Wizard – starting the conguration 36
Enter the name of the server service 37
Dening the IP address range 38
Dening exclusions in the IP address range and server time delay 39
Dening the lease duration of assigned IP congurations 40
Conguring the DHCP options 41
Specifying IP address for routers/gateways 42
Dening the domain name and DNS server 43
Dening the WINS server 44
Activating the IP address range 45
Conguring the DHCP options 47
Activating and conguring the time server 48
Activating and conguring the Log servers function 49
Activating and conguring the NTP server 50
Activating and conguring the boot server host name 51
Activating and conguring the Bootle name 52
Activating a remote connection 53
Modifying the NTP server services conguration 55
Subsequent installation of the missing software platform (Microsoft .NETFramework3.5) with command line 59
Installing the missing soft­ware platform (Microsoft .NETFramework4.6.1) 60
Changing the server conguration 61
Installing the Accesssystem
Downloading and installing the Accesssystem 63
Installation Wizard – Language selection 64
Starting the installation 65
Checking the safety warning message 66
Selecting installation paths 67
Determining the start menu folder 68
Starting the installation 69
Completing the installation 70
Restart the system 71
Optionally: Updating the Accesssystem
System updating procedure 73
Checking the safety warning message 74
Maintenance contract 74
Performing a system update 75
Optionally: Uninstalling the Accesssystem
Access the uninstall Wizard 76
Starting the uninstall process 77
Completing the uninstall process 78
Status of the Access server 78
Setting up the Accesssystem
Getting started 79
Installing the Firefox browser 79
Important information on the Access user rights system 79
Firewall – Necessary ports 80
Firewall – Video multicast IP addresses 81
Accessing the Access system 82
Logging in without security code 83
Additional functions at the login window 83
Accept licensing agreements 83
User interface language 84
Changing the password 84
Activating the security code request 85
Logging in with security code 85
Start page (dashboard) 86
New in this version 86
Administration graphic user interfaces 86
Menu structure AccessProfessional 88
Conguring the basic parameters 89
Basic parameter 89
Server 89
Location parameters 90
Date and time 91
Data management 92
Telephony 93
Conguring the server functions 94
Start page (dashboard) 94
Ordering Access licences 95
Importing Access users/ Application licence 96
Additional scripts 97
KNX addresses 98
Acoustic button acknowledgements 100
Telephony link 101
Congure SIP gateways 102
Conguring SIP provider accounts 105
Telephone directories 108
Creating contacts 109
Creating a project 110
Differentiation between users and call groups 111
Creating and conguring new folders 112
Preparing door stations (ATLC) 114
Creating and conguring users 115
Differentiation between users and call groups 115
Editing already dened call groups 119
Creating and editing individ­ually dened call groups and folders 120
Differentiation between users and call groups 122
Congure devices
Virtual device 123
Device types 123
Virtual device 123
Conguring the door station (ATLC) 124
Conguring the Access video panel (AVP with KNX) 130
Button conguration 130
Accesssoftwareconcierge (ASC) 134
Access in-house telephone software (ASHT) 135
Access software module (ASM) 136
SiedleAppiPad 137
Siedle app iPhone 138
SIP video telephone 140
SIP audio telephone 141
External telephone 142
Creating virtual devices – Binary switching device 143
Incoming calls – Telephony routes
Conguring telephony routes 144
Roles and user accounts
Roles 145
Accounts 147
Creating a user account 148
Editing administrators 150
Final assignments
Carry out a function check 151
Handing over the Access system to the customer 151
Optional administration functions
Reboot / shut down 152
Version 154
Creating a system backup 155
Exporting a system backup 156
Importing a system backup 157
Saving the protocol 158
View user status 159
System characteristics 160
Connecting to external networks – Access gateway 161
Index 164
3
Safety remarks
Observe the safety instructions!
Read and observe the safety instruc­tions and content of the following supplied documents before using the Access server hardware for the rst time:
• Product information AccessServerhardware
• Planning and System Manual AccessProfessional
• These commissioning instructions
Explain the content of the safety instructions and dangers inherent in using technically complex products to children and those requiring assistance in a way that is easily understandable.
Electrical voltage
Mounting, installation and servicing work on electrical devices may only be performed by a suitably qualied electrician.
Devices with 230V connection
In accordance with DIN VDE0100 part410, section 411.1.3 attention must be paid to ensuring a safe sep­aration between system lines and the mains voltage; i.e. system and mains cores must not be permitted to touch! The system line cable (extra-low safety voltage) must be stripped back by the minimum possible.
System update
During the update process, the power supply to the devices must not be interrupted, as this can result in damage. In this case, a repeat update is no longer possible, and the devices will have to be sent in for repair.
User access and passwords for the Access system
SiedleAccess and the server oper­ating system are delivered with standard passwords. Issue new and secure passwords and keep these in a safe location. Forgotten passwords of the Access server and the server operating system cannot be restored and the server operating system would have to be reinstalled and commissioned.
All user access codes and pass­words are within the sphere of responsibility of the installer/ operator/customer.
Protect your property!
The SiedleApp can be used from any location as a door release! Keep smartphones/tablets on which the SiedleApp is activated safe from theft. Protect these devices against unauthorized usage with a code/ password/ngerprint. Always use the latest protection mechanisms avail­able for your smartphone/tablet.
Protect your network!
Only use up-to-date components and terminals in the network in line with the latest state of the art. Regularly update the operating sys­tems of all components and termi­nals. Exchange obsolete components and terminals for up-to-date models. Use professional protective software (antivirus, rewall, …) in all termi­nals. Issue secure passwords. Secure your network with the highest secu­rity standards available in the net­work. Protect your network against unauthorized attack from inside and outside.
Legal notice
Photographs of individuals taken without their knowledge may not be published or stored in publicly acces­sible video memory facilities. Individuals who have been photo­graphed without their knowledge are entitled to request that pictures be deleted based on the right of persons to their own likeness. Never store pictures of persons you do not know in social networks or send them by email to others/public groups. This will infringe their per­sonal rights. If stored images are used as part of private / criminal law proceedings or in a police investigation, this requires prior clarication with a lawyer or the responsible police authority. The legally admissible operation and installation of this device and all its system components (hardware and software) are the responsibility of the user and not of the device man­ufacturer.
Servicing
Statutory warranty conditions apply. If the device requires servicing, contact your specialist dealer or elec­trical installer.
4
System overview
WLAN
ASHT
Switch
iPhone
iPad
Customer server (e.g. mail server)
Public WLAN
WLAN
Internet
iPhone
iPad
ASC
Access gateway
Local network
SIP telephone
Start
08:00 | 16.12.2014
10:10
20.05.2013
12 1
AVP
AHTV AHF AHFV
Switch
Switch
ATLC/NG 670
Access server
Router
Internet
ASHT
3G / 4G
iPhone
Internet
iPad
Public mobil network
SIP telephone SIP telephone SIP telephone SIP telephone
SIP telephone system
Router
Door station
Door release
Internet
Local telephone networkLocal Access network
5
System overview
Access server variant Access Professional ASH 670-04 M ASH 670-04 S
Finish Software without server oper-
Access system version Access Professional V4… Access Professional V4… Access Professional V4…
Possible number of users (User licences)
Possible number of com­munication connections (simultaneously)
Conditions • Hardware server
As-delivered status • The Access server must be
Maintenance contract Maintenance contracts for the Siedle Access system can be purchased both through
6
ating system/virtualization
10–320 10–320 10–50
25 25 10
• Server operating system (MS Server 2012R2 Standard)
• Microsoft .NETFramework4.6.1 for WindowsServer2012R2 (ofine installer or web installer if internet connection exists).
• Network/VLAN as required
• Indoor stations with POE supply
• Software clients/apps on terminals with network con­nection
installed and commissioned.
• For regular operation of the Access system, an Access user licence for up to 320users/ devices must be purchased for a fee. The trial period for an Access system without a valid Access user licence ends after 30days.
• The server hardware/virtu­alization and server operating system must be provided by the customer and must be available.
• Microsoft licences: Please check whether any Microsoft server access licences (Client Access License – CAL) are required by the customer for operation of the Access users, or whether these already exist. (For detailed informa­tion, see Planning and System Manual AccessProfessional)
the Siedle Project Sales and through an AccessCertiedPartner(ACP). (For detailed information, see page74)
Hardware server + pre-in­stalled AccessProfessional
• Network/VLAN as required
• Indoor stations with POE supply
• Software clients/apps on terminals with network connection
• The Access server is installed ready for operation and prepared for commissioning by the customer.
• An Access user licence is required for the regular use of AccessProfessional. The Access user licence allows Siedle Access Professional to be enabled and used in Version V4.0.0 for up to 320users/terminals per system (optionally inclusive of licensed hardware indoor stations/door stations and/or optional hardware and software terminals to be licensed). Access user licences can be purchased for 10, 20, 40, 80, 160 or 320users/ terminals and combined as required. The trial period for an Access system without a valid Access user licence ends after 30days.
• Optional application licences enable the use of addi­tional performance features.
Remark
The standard password for the server operating system of a AccessServerHardware (from ASH670-04…) is:
SiedleAccessMain2015
Please change the password on initial commis­sioning, taking note of the security instructions.
Hardware server + pre-in­stalled AccessProfessional
• Network/VLAN as required
• Indoor stations with POE supply
• Software clients/apps on terminals with network connection
Access system version – Important changes
V3.0.0 From AccessV3.0.0 onwards, the Access server is available in the following
V3.1.0 From Access V3.1.0, the integration and operation of a building automation
V3.2.0 From Access V 3.2.0, the administration user Interface has been revised:
V4.0.0 From Access V4.0.0, the system is called AccessProfessional and includes
variants: Hardware variant (HW) and Software variant (SW)
The Access System Version3… (hardware variant) is operated on the server operating system Microsoft Windows Server2012R2for Telecommunication. No other Microsoft licences are required. The Access System Version3… (software variant) requires the server oper­ating system MicrosoftServer2012R2Standard. Please check whether any Microsoft server access licences (Client Access License – CAL) are required by the customer for operation of the Access users, or whether these already exist. Microsoft Client Licences (CAL) are not included in the scope of supply of the Access server.
server (JUNG FacilityPilotServer) is possible using the Access Video Panel. Please note that the building automation server (JUNGFacilityPilotServer) is not a constituent part of the Siedle Access system. Advisory services and the sale of hardware and licences take place exclusively through ALBRECHTJUNGGmbH&Co.KG.
• Call groups are located in the Users menu.
• The Groups menu has been omitted.
• Account and role management have been moved together into the Administrators folder.
• In the System maintenance menu, different sub-menu points have been renamed and resorted.
• To order licences, in the Licences menu, the hardware ID can be exported as an XML le.
• In the submenu Create gateway and Create provider, devices linked to the gateway are now also shown in the content area, and can be deleted directly and completely from the system from this menu.
the following new features:
• AccessProfessional as a pure software solution can now be optionally operated on a server made available by the customer or in a virtual machine (from VMwarevSphere6) in any IT environment which fulls the Access system specication.
• An Access user licence is required for the regular use of AccessProfessional.
• The Access user licence enables Siedle Access Professional to be enabled and used from V4.0.0 for up to 320users or 320 terminals (optionally inclusive of licensed hardware indoor stations/door stations and/or optionally licenced hardware and software terminals).
• Access user licences can be purchased for 10, 20, 40, 80, 160 or 320 users/terminals and combined as required.
• A ash is no longer required for correct display of the dashboard (start page) of AccessProfessional.
• Dedicated symbols have been assigned to the sub-menu points of the administration user interface in order to enhance operating convenience.
• The switching inputs of the door controller ATLC can now be congured using the storey call button function.
• The number of users and devices which are being utilized and the max­imum number of users and devices are indicated on the dashboard.
7
System overview
Minimum requirements – Server hardware / Virtual machine *
Possible number of users (User licences)
Processor output min. Intel Xeon Quad Core Processor
Random access memory (RAM) at least4GB at least2GB
Storage location (HD) at least256GB
Network connection (LAN) at least1x1000Mbit/s
Server operating system/software
Operating system Microsoft Server2012R2 Standard or Datacenter (installation: Standard full
Role of the server operating system optionally: DHCP server service, if no DHCP server is operated in the existing
Other server services optionally: NTP server
Necessary DHCP options Time Server, Log Servers, NTP Servers, Boot Server Host Name,
Access system version Access Professional – from Version4.0.0
Access licences For regular operation of AccessProfessional, an Access user licence must be
320 50
64Bit (from launch year 2014 or more recent)
installation -> Server with graphic user interface)
network.
BootleName Optionally: Router (Default Gateway), Domain Name and DNS-Server
purchased against a fee. Optional application licences enable the use of additional performance features.
min. Intel Atom D510; 1.6 GHz dual-core *
Network connection
Network Own physical network from CAT-5 and optionally with modied VLAN with
Transmission speed 100MBit/sec (End devices)
Internet protocol IPv4
Multicast capability (only if you wish the video signal to be transferred in the network as a multicast stream. As an alternative, the unicast operation mode can be used. With unicast, every video stream is separately generated and can cause very high network capacity utilization where there are high number of users with approx.1MBit per user.)
Distribution list The use of switches is a requirement.
Power over Ethernet (PoE) Access indoor stations require PoE-capable switches or PoE injectors in com-
8
Quality of Service (IEEE802.1p)
1000 MBit/sec (Server hardware)
Throughout the entire network
pliance with IEEE802.3af
Virtualization
* For Access systems with up to 50 users, server hardware can be used which corresponds to the performance data of Access server hardware S:
- Processor output: At least Intel Atom D510; 1.6 GHz dual-core
- Random access memory (RAM): at least 2GB Important: Please note that in this conguration, no virtualization and no additional system expansion are possible.
System conditions Access Professional
In order to operate Access Professional correctly as a soft­ware variant, the provided server hardware/virtual machine and the network infrastructure must meet the minimum requirements of the Access system
Remarks
• In order to work with Access Server Administration, you need an PC with the latest version of the web browser Mozilla Firefox. If you use a different web browser to the MozillaFirefox, display errors can occur.
• Two network sockets are afxed to the back of the Accessserver hard­ware (Service and Access). For linking the Access devices to the Access network, the Access socket must be used.
Notice on the scope of supply
The Accessserverhardware is delivered as standard with the fol­lowing additional software tools and releases:
• 7-Zip(x64)
• Firefox
• Notepad++
• Putty
• Wireshark
• WinPcap
• Remote desktop release
The listed les and programs are required for conguration and servicing purposes and should only be used by specialist and servicing personnel. The Accesssystem (software variant) is delivered without these additional software tools and releases.
Additional requirements imposed on virtualization
• For virtualization, from
VMwarevSphere6 upwards a virtualization solution congured
for server systems must be used.
• The minimum requirements imposed on the virtual machine are the same on principle as server hardware provided by the customer for up to 320 users. With the virtual machine, remember that at least 2 virtual and separate processor units (CPUs) must be made available.
• If virtualization is used, the host (physically present server on which the virtual machine is operated) must have sufcient performance to make available the output needed for the virtual machine.
Remarks
The size of the hard disk storage capacity which should be selected depends on various factors when using a virtualization solution:
• Number of users, groups and terminals
• Utilization scenario and incidence of communication
• Activated video memory func­tion: If no video memory function is used, we recommend a hard disk storage capacity of at least 30Gigabytes. When using the video memory function, please contact the AccessServiceCenter to be advised on the minimum capacity required for the hard disk memory.
• For Access systems with up to 50 users, server hardware can be used which corresponds to the performance data of Access server hardware S:
- Processor output: At least Intel Atom D510; 1.6 GHz dual-core
- Random access memory (RAM): at least 2GB Important: Please note that in this conguration, no virtualization and no additional system expansion are possible.
9
Commissioning
Commissioning requirements
In order to commission and set up the Access server, you must ensure that the following commissioning requirements are fullled:
• The Access system is documented (structures, administration of user rights, devices, correlations, directo­ries, length of telephone numbers (2-5 digits), information on call number plans etc.)
• For regular operation of the Access system, an Access user licence for up to 320users/devices must be pur­chased for a fee.
• Additional user licences are required for software clients, third­party devices and non-standard functions.
• If the customer performs their own Access installation, Access licences can only be ordered from Siedle at the start of commissioning via Access Certied Partners, as the hardware ID generated by the Access server is required for this.
• The passive network infrastructure has been completely installed and is fully functional. All RJ45 connections are located in the required positions.
• All switches required in the net­work and for the Access network are ready for operation.
• All door stations are correctly connected to the ATLC and ready for operation, but not yet linked to the network.
• All hardware indoor stations are prepared for installation or installed, but not yet linked to the network.
• POE (Power over Ethernet) is available at all network connections for hardware indoor stations (POE switch or POE injector).
• The Firefox browser in the latest version is required for commissioning and is installed in the commissioning computer, or is ready for subsequent installation on the server.
10
Note!
• In the as-delivered status of the Siedle Access server as a hardware variant, the DHCP and NTP server of the Siedle Access server is active.
• If the IP address of the Access Server has to be changed, rst adjust the IP address and then connect the terminals to the server. Otherwise, the terminals will be assigned the wrong IP address and will have to be restarted.
• In large systems, it is advisable following the basic conguration to link the terminals block by block in logically cohesive groups to the server, in order to allow them to be congured in the Access server administration.
Connecting and switching on the
server hardware
Irrespective of whether the server hardware was supplied by Siedle, or whether the customer's own hardware is being used, this must be connected to the power supply and the network.
Remark: Operate the Access server hardware exclusively within the admissible ambient temperature of 10°Cto+50°C.
Procedure with Siedle server hardware: 1 Set up the server hardware or
mount the server hardware in the required position in the server cab­inet. 2 Connect the server hardware to the power supply. 3 Connect the server hardware to the Access network.
4 Switch on the server hardware. 5 Make available a computer for
conguration/set-up of the Access server and connect this to the Access network, or provide a possibility of operating the Access server directly using a monitor, keyboard and mouse.
Remark
• The Siedle Access servers (hard­ware variant) are already pre-in­stalled and ready for conguration/ set-up. The following steps for installation of the server operating system and the Access server soft­ware are omitted. The Access server (hardware variant) can be reached as standard over the IP address
192.168.1.1.
Procedure with customer's own server hardware: 1 Set up the server hardware or
mount it in the required position in the server cabinet. 2 Connect the server hardware to the power supply. 3 Connect the server hardware to the Access network. 4 Make available a computer for conguration/set-up of the Access server and connect this to the Access network, or provide a possibility of operating the Access server directly using a monitor, keyboard and mouse.
5 Switch on the server hardware. 6 Start the installation of the server
operating system and the Access server software as instructed over the following pages.
Recommended commissioning sequence
Device commissioning
Depending on the size (number of devices) of the Access system and the situation on site (e.g. building size on the customer's premises), select the best procedure to use for device commissioning at your own discretion. Possible procedures:
Procedure Description Commentary
Prepared conguration Local provisional set-up (workshop)
Complete conguration Link all devices to the already set
Block-by-block conguration Systematically connect the devices
Serial conguration Systematically connect the devices
Using the MAC address label
With all indoor stations and door controllers, an additional MAC address label for the respective device is included in the scope of supply.
for commissioning and congura­tion of the Access server and the Access devices prior to actual instal­lation on the customer's premises.
up Access server and congure the devices.
one block at a time to the already set up Access server in order to con­gure them in blocks.
in series to the already set up Access server in order to congure them individually.
This label should be used for docu­mentation purposes and for commis­sioning support in the Siedle Access device protocol (e.g. handover pro­tocol for the customer). The Siedle Access device protocol is located in the Siedle download area at www.siedle.de
Suitable for all sizes of Access system in buildings in which the nal installation is only possible shortly before closure, buildings with a large number of security areas and access restrictions or where communication possibilities are restricted. The preparatory con­guration calls for a fully completed detailed plan and a highly neat, structured and documented work method. In addition, all pre-cong­ured devices must have been logi­cally and traceably inscribed.
Suitable for small Access systems with a simple structure and few or only few identical Access devices, and buildings with no or minimal internal access restrictions.
Suitable for medium and very large Access systems with complex structures which have few or few identical Access devices within one or more users or groups, as well as buildings with no or only minimal internal access restrictions.
Suitable for medium and very large Access systems with complex structures which have few or few identical Access devices within one or more users or groups, as well as buildings with no or only minimal internal access restrictions.
11
Commissioning
Recommended commissioning sequence
Recommendation
• Only ever commission several devices simultaneously if these can be clearly differentiated by their device type and if assignment to the user is clear.
• Commission devices individually in series if you are dealing with a large quantity of identical device types which need to be commissioned.
Commissioning possibilities Distribution of tasks Remarks
Commissioning on site
with 2 persons
Commissioning on site with 1person
Commissioning with 1person
and prepared Access system
Background
All newly detected devices are located in the Users menu in the Unassigned devices folder. If there are a large number of identical devices, the identication work increases, as does the effort involved in user-specic conguration and assignment of the individual devices.
Person 1 carries out the nal installation, commissioning and function test of the device at the relevant device location.
Person 2 carries out the relevant device conguration at the Access server.
Person 1 prepares the Access server for device commissioning.
• The next step is nal assembly, commissioning of the device, con­guration at the Access server using a mobile computer at the relevant device. Then the device is function tested on site.
Person 1 commissions the Access server and starts the network infra­structure.
• In the next step, nal assembly, commissioning and function testing of the precongured device take place on site.
Device-specic settings
In the system, it is possible to select a language for all Access terminals at the Access server. The system language and setting of the bell and voice volume can be centrally congured at the Access server. These settings can be locally individually changed at the termi­nals.
Suitable for large Access systems in large buildings or buildings without functioning WIFI. Mobile wireless phones or wireless devices are necessary for communi­cation between the two people.
Suitable for small to medium Access systems or Access systems in small to medium buildings. WIFI or LTE/UMTS access to the Access server is necessary in order to allow device conguration for the respective devices to be carried out at the Access server.
Suitable for small to medium Access systems or Access systems in small to medium buildings. Requirement: Completed and released detail planning of the Access system, as well as unambig­uous marking and documentation of the pre-congured devices.
12
Plan and document the Access system in detail. see Planning and System Manual
Install and set up the server operating system (only with AccessProfessional as software variant). Page 15
Install and set up the AccessProfessional (only software variant). Page 63
Congure and store basic parameters. Page 82
Import the Access user licence and optional Access application licences Page 96
Import additional scripts. Page 97
Import and manage KNX addresses. Page 98
Set up individual acoustic button acknowledgements. Page 100
Setting up a telephony connection. Page 101
Set up individual directories/contacts. Page 108
AccessProfessional
Create and congure folder structure. Page 110
Set up and congure users. Page 115
Congure virtual devices, link devices to the Access server and congure. Page 123
Incoming calls – congure telephony routes. Page 144
Congure roles and create other administrator access rights. Page 145
Carry out nal tasks Page 151
13
Commissioning
System version and network conguration
Use latest system version
The Access server hardware / AccessProfessional as a hardware/ software variant are always delivered in the latest Access system version. By the time commissioning takes place on the customer's premises, it is possible that a newer system version exists.
Remarks
• From Access server 3.0.0 onwards, the updating process of the Access server has been revised. The system updating process will not be launched in future via the Access server, but carried out by the Access server installer (see chapter System update). External access to the new system version is reserved to Access Certied Partners "ACP". More recent system versions can incur a charge.
• Updating AccessProfessional is optionally possible by an ACP. Using the services of an ACP can also incur a charge.
• If possible, always use the latest system version of the Access server and always keep this version up to date.
Procedure 1 Have an ACP check whether there
is a more recent AccessProfessional system version available. 2 If a newer system version exists, where applicable have this delivered, installed or updated by the ACP against a charge.
In the case of a system version
• change (upgrade) to AccessProfes­sional from V4.0.0, the hardware ID changes. In addition, the optimum licence package and the right main­tenance contract for the customer/ operator/end user can be selected from the new user licence model. Before carrying out an upgrade, con­tact the AccessServiceCenter.
• A system update from
AccessV3… to AccessProfes­sionalV4… is possible.
• A system update from AccessProfessional V4.0.0 upwards is only possible if a valid maintenance contract exists. This can be concluded against a fee.
Changing/adapting the network conguration
Siedle Access server Hardwares are delivered with a standard network conguration. The Siedle Access server hardwares are precongured as DHCP and NTP servers. Depending on the customer net­work infrastructure and the already available/set up network services, it can happen that the standard con­guration of the Siedle Access server hardware has to be changed.
14
Setting up the server operating system
Microsoft Server 2012R2 Standard
Installation and operating con­ditions
In order to allow the Siedle Access server to be correctly operated, you must full the following installation requirements:
1 The server hardware or virtual machine (from VMwarevSphere6) you have provided complies at least with the technically specied system requirements for the Access server. 2 As a server operating system, you must install Microsoft Server2012R2Standard or Datacenter as a standard pre-in­stallation (Server with graphic user interface). 3 Assign a static IP address for the server operating system. 4 Optionally: Assign the server operating system the role of the DHCP server and where applicable the NTP server, if there is no DHCP and NTP server operating in your network. 5 Only activate the services neces­sary for operating the Access server, and where applicable activate the NTP server. 6 In the congured server operating system, install only the Siedle Access system. In addition, no other server services may be installed, as this can result in impaired performance of the Siedle Access server. (Rule: 1server service per server operating system installation.) 7 The network infrastructure corre­sponds to the prescribed specica­tion for Siedle Access. 8 All network users of the Access server are operated using this net­work infrastructure.
Installing the server operating
system
You must install the Microsoft server operating system in the full installation variantserver with graphic user interface on the server hardware.
Procedure 1 Start the installation of the server
operating system. 2 As an installation option for the server operating system, select the full installation –Server with
graphic user interface (server graphic shell) variant.
3 Execute the installation of the server operating system.
Remark
• The values for IP addresses and network entries used in these com­missioning instructions are intended as examples only and can deviate from your network environment.
15
Setting up the server operating system
Assigning the static IP address
Log in Procedure
1 Log into the Windows server with
the administrator access data issued by you during installation. 2 The desktop of the Windows server is displayed.
Remark
• The standard password for the server operating system of a AccessServerHardware (from ASH670-04…) is:
SiedleAccessMain2015
Please change the password on initial commissioning, taking
note of the security instructions.
16
Conguring the static IP address
In order to operate the Access server correctly, you must assign the Server operating system a static IP address. This means that the Access server can always be reached under the same IP address. A missing static IP address in regular operation results in faults or possible prevention of the Access server being reached.
Remark Alternatively, you can also reach the settings using the start menu:
Start -> Control Panel -> View network status and tasks -> Change adapter settings -> Double click on the used network
adapter -> Properties -> Double
click on Internet Protocol Version
4 (TCP/IPv4).
Procedure 1 With the right-hand mouse
button, click on the network icon in order to open the context menu.
2 Click on Open Network and Sharing Center. 3 Click on Change adapter set­tings.
4 Double click on the network adapter you wish to use in order to open the properties of the network adapter. 5 Click on Properties in order to display the properties of the network adapter. 6 Double click on Internet Protocol Version 4 (TCP/IPv4) in order to change the settings.
7 Click on Use the following IP address: in order to assign a static
IP address to the server operating system.
8 In the input eld IP address, indi­cate an IP address under which you wish the server operating system to be reachable (e.g. 192.168.1.1). 9 In the input eld Subnet mask, enter the subnet mask (e.g.
255.255.255.0).
Continued overleaf…
8.
9.
17
Setting up the server operating system
Assigning the static IP address
Conguring the default gateway
and DNS-Server
If you do not use the Access server exclusively in the stand-alone mode, but link it to your existing network (e.g. domain, Access gateway) or if you wish the Access server to be reachable over the internet (e.g. Siedle App for Access), you must enter the correct IP addresses for the default gateway and the pre-
ferred DNS server.
Procedure 10 Enter the IP address in the eld
Default gateway.
11 Enter the IP address in the eld Preferred DNS server. 12 Optionally: If known, enter the IP address in the eld Alternate DNS server. 13 Optionally: Activate the option
Validate settings upon exit in order to have the entered network settings checked by the Windows server.
14 Conrm your entries with OK. 15 Close any remaining open win-
dows which you had opened for this conguration. 16 You have congured the network settings of the server operating system and are now back on the desktop of the server operating system.
Remark
• The correct IP addresses are avail­able from your responsible network administrator.
10.
11.
18
Setting up and conguring the DHCP server service
Starting the server manager
Using the server manager you can add the DHCP server service at the server operating system.
Procedure 1 Click on the Windows start button (bottom left-hand corner) in
order to open the start screen of the Window server.
1.
19
Setting up the server operating system
Setting up and conguring the DHCP server service
Starting the server manager
(continued)
Procedure 2 Click on the Server Manager tile
in order to start the server manager. 3 The Dashboard (start page) of the server manager opens up.
2.
20
Starting the server manager
(continued)
Procedure 4 Click on 2 Add roles and fea­tures. 5 The page Before you begin
opens up.
Remarks
• With the Server Manager, you can manage not only your own server but also others.
• In the lower part of the Dashboard under Roles and Server Groups, the available servers and the created server services are displayed. After setting up the DHCP server service, this is also shown there.
4.
21
Setting up the server operating system
Setting up and conguring the DHCP server service
Add DHCP server service Procedure
1 If required, read the instructions on the Add Roles and Features Wizard. 2 Optionally: If you do not want
these instructions to appear in future, click on Skip this page by
default. 3 Click on Next. 4 The page Select Installation Type opens.
1.
22
Add DHCP server service
(continued)
Procedure 5 If nothing is already preselected, select the option Role-based or feature-based installation. 6 Click on Next. 7 The page Select destination server opens up.
5.
23
Setting up the server operating system
Setting up and conguring the DHCP server service
Add DHCP server service
(continued)
Procedure 8 If not already preselected, select the option Select a server from the server pool. 9 If not already preselected, select
your server. 10 Check whether the displayed IP address agrees with the IP address of your server.
11 Click on Next. 12 The page Select server roles
opens up.
Remark
• In the area Server Pool, all servers which can be reached by the Server Manager are displayed. You can identify your server on the basis of the assigned IP address. If you are not able to nd out your IP address, check the network settings of your server.
8.
24
Add DHCP server service
(continued)
Procedure 13 If not already preselected, select the option DHCP server. 14 Click on the checkbox next to the
DHCP server in order to activate the role DHCP server.
15 The sub-page Add features that are required for DHCP Server?
opens up.
13.+14.
25
Setting up the server operating system
Setting up and conguring the DHCP server service
Add DHCP server service
(continued)
Procedure 16 If not already activated, click on the checkbox next to Include
management tools (if applicable), in order to also activate the man­agement tools for the DHCP server service.
17 Click on Add Features. 18 You are then back on the page Select server roles. 19 Click on Next. 20 The page Select features opens
up.
Remark
• All previous steps can be repeated as often as required, for example to extend the existing function scope of the DHCP server service.
16.
26
Add DHCP server service
(continued)
Procedure 21 Do not open any other functions/
tools.
22 Click on Next. 23 The page DHCP Server opens
up.
Remark
• No supplementary functions/tools are required to operate the Access server.
22.
27
Setting up the server operating system
Setting up and conguring the DHCP server service
Add DHCP server service
(continued)
Procedure 24 If required, read the instructions on the DHCP server. 25 Click on Next. 26 The page Conrm installation selections opens up.
24.
28
Add DHCP server service
(continued)
Procedure 27 Do not select any additional
options.
28 Click on install. 29 The page Installation progress
opens up.
28.
29
Setting up the server operating system
Setting up and conguring the DHCP server service
Add DHCP server service
(continued)
Procedure 30 Click on Close to complete the
process.
31 You are back on the page Dashboard (start page) of the server
manager.
Remark
• You have not yet completed the set-up of the DHCP server service. In the Notications area on the Dashboard (start page) of the server manager, a yellow warning triangle is displayed.
30.
30
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